Quality Specialist

• Perform patient chart reviews to identify opportunities to satisfy HEDIS measure gaps
• Maintain systems for storing and tracking HEDIS medical record documentation
• Document in the Electronic Medical Record
• Request charts and medical records from other facilities to close care gaps
• Scan or upload medical records into payor databases
• Conduct patient outreach to schedule Annual Wellness Visits and follow-up appointments
• Perform pre-visit and post-visit evaluations to identify gaps in care
• Educate clinic staff about metrics and closing HEDIS gaps
• Identify, track, and follow up on unresolved care gaps
• Perform medication adherence reviews and mitigate barriers
• Assist with processing hierarchical condition category attestation forms from payors
• Implement continuous quality improvement projects and workflow improvements using DMAIC and other quality tools
• Create and publish team workflows
• Organize and maintain internal files and folders
• Provide in-service training and precepting to Associate Level QI specialists
• Create data visualizations for HEDIS metrics and medication adherence
• Report team data at leadership meetings
• Meet with payor representatives regarding gap-closure strategies
• Lead quality improvement projects and root cause analyses related to quality metrics
• Perform other duties as assigned

Quality Improvement Specialist improving HEDIS care-gap outcomes for UT Health San Antonio

Senior Quality Improvement Specialist

Quality Improvement Specialist improving HEDIS care-gap outcomes for UT Health San Antonio. Conducting chart reviews, patient outreach, medication adherence reviews, and quality improvement projects.

• Support deployment of quality strategy at a global organizational level, including quality culture, systems, tools, and competent teams
• Assist the organization in achieving prevention, continuous improvement, robust root cause analysis, quick response, and sustainable problem solutions
• Collaborate with necessary functions to achieve quality targets and world-class performance
• Participate in defining and implementing short-, medium-, and long-term strategy, activities, and planning for the quality management system
• Perform audits and/or ensure audits are performed to assess compliance with the defined system
• Promote the vision of zero defect and establish mechanisms to fulfill ABB, customer, and stakeholder requirements
• Act as process owner for defined quality-related processes, systems, or tools
• Define and document plans, implement and communicate actions, supervise and control progress, and drive continuous process improvement

Senior Quality Specialist advancing quality systems for ABB’s power distribution solutions

Senior Quality Specialist

Senior Quality Specialist advancing quality systems for ABB’s power distribution solutions. Driving audits, zero-defect initiatives, root-cause resolution, and continuous improvement.

• Support ongoing exchange operations and marketplace quality processes
• Monitor campaign delivery, pacing, traffic quality, and platform performance
• Assist in troubleshooting operational and technical issues impacting campaigns and partners
• Work with SSP, DSP, agency, and publisher partners to investigate and resolve delivery challenges
• Review and validate campaign implementations, targeting configurations, and creative setups
• Produce regular operational reports and performance analyses
• Maintain operational documentation and process workflows
• Escalate complex issues to regional operational leads and technical teams when required
• Assist with platform testing, QA initiatives, and process improvement projects
• Support onboarding activities for new demand and supply partners
• Execute daily operational processes accurately and efficiently
• Resolve campaign and marketplace issues quickly and effectively
• Deliver reliable, accurate, and timely reporting
• Provide responsive operational support to stakeholders
• Help regional operations teams focus on strategic initiatives

Market Quality Specialist supporting Verve’s programmatic advertising marketplace operations

Market Quality Specialist

Market Quality Specialist supporting Verve’s programmatic advertising ecosystem. Monitoring campaigns, troubleshooting delivery issues, analyzing performance, and supporting advertiser, publisher, SSP, and DSP partners.

• Perform internal audits of manufacturing processes, products, and procedures in support of quality and manufacturing operations teams
• Verify implementation of ISO policies and procedures in the documented quality system
• Work closely with quality assurance, manufacturing operations, and inventory control personnel
• Perform random in-process audits designated by the quality manager/supervisor or lead
• Assist with follow-up on quality-related problems
• Research, resolve, and communicate work problems to the Supervisor and assist coworkers in solving problems
• Document audit findings and records in the quality database system
• Train and interpret process procedures, work instructions, and quality bulletins for audited departments
• Provide input on changes and updates to work instructions and procedures
• Participate in special projects including auditing, training other departments, and inspecting
• Provide management reports on findings
• Adhere to the supply chain quality policy and company good manufacturing practices

Quality Specialist auditing manufacturing processes for GXO’s technology-enabled supply chain solutions

Quality Specialist auditing manufacturing processes and verifying ISO procedures for GXO, a technology-enabled supply chain solutions provider.
Documenting findings, supporting warehouse operations, and reporting quality issues to management.

• Balance direct patient care with provider coaching and quality improvement across Rula’s 1099 psychiatric network
• Conduct chart reviews and identify clinical, coding, and documentation issues
• Deliver empathetic, direct feedback to providers
• Translate clinical findings into actionable improvement plans
• Cultivate strong, supportive relationships through peer outreach
• Apply clinical judgment and organizational skills to support clinical excellence
• Report directly to the Associate National Medical Director

Psychiatric quality specialist improving remote mental healthcare through PMHNP care, audits, and provider coaching

Psychiatric Quality Specialist

Psychiatric quality specialist supporting Rula’s remote mental healthcare through direct PMHNP care, chart audits, and provider coaching. Improving clinical documentation, coding compliance, and quality across a 1099 psychiatric network.

• Conduct appraisal quality audits to ensure compliance with internal and industry standards
• Analyze revision data, identify trends, and develop actionable strategies to optimize results
• Provide data-driven insights to Appraiser Leadership through weekly, monthly, and quarterly reports
• Coach and mentor appraisers to minimize revisions and meet the company's Service Level Agreements (SLAs)
• Maintain and enhance quality control workflows to support internal teams and client needs
• Update and refine True Footage Templates and Quicklists to standardize best practices
• Develop evaluation criteria and frameworks to assess appraisers’ understanding of valuation principles and quality assurance best practices

Quality Development Specialist ensuring appraisal service quality at True Footage

Quality Development Specialist

Quality Development Specialist responsible for maintaining quality assurance in appraisal services. Conducting audits, coaching appraisers, and providing insights to improve organizational performance at True Footage.

• Build and maintain strong relationships with provider offices and clinic leadership.
• Conduct onsite and virtual provider outreach visits to review quality performance metrics, identify improvement opportunities, and retrieve relevant care gap closure data/records.
• Collaborate with assigned provider offices and health plans to improve documentation, coding accuracy, and care gap closure.
• Collect, review, and validate medical records to ensure accuracy and completeness for reporting purposes.
• Educate providers and office staff on quality measures, documentation standards, coding requirements, and best practices.
• Support monthly supplemental data submission, file preparation, and verification of compliant coding.
• Work with internal teams and vendors to validate, reconcile, and audit HEDIS records to ensure completeness and accuracy.
• Assist in developing QI initiatives such as outreach campaigns, provider education, and workflow optimization.
• Assist practices with workflow optimization, patient outreach strategies, and quality improvement interventions.
• Serve as a quality performance resource to assigned health plan partners, provider groups, clinics, and MSOs, providing and presenting HEDIS performance scorecards monthly.
• Monitor HEDIS progress dashboards and address data gaps prior to final submission.
• Prepare reports, scorecards, and presentations for leadership review.
• Obtain data needed for Primary Source Verification audits from health plans and vendors and ensure timely submission.
• Act as a subject matter expert on CMS, HEDIS, NCQA, HIPAA, and health plan standards.
• Conduct comprehensive training for PCPs and specialists on Quality Measures, HEDIS and CMS Star Ratings, Performance-Based Incentive Programs, Data Accuracy and Documentation Standards.
• Perform additional duties and projects assigned.

Quality Care Improvement Specialist supporting healthcare quality metrics for Astrana Health

Quality Care Improvement Specialist

Quality Care Improvement Specialist responsible for healthcare quality improvements and metrics at Astrana Health. Leading initiatives to enhance HEDIS and CMS ratings within Southern California IPAs.

• Provide great customer service
• Run errands & test drive vehicles
• Pick up / drop off customers
• Clean & stock shop supplies
• Answer phones and help out where needed

Quality Control Technician for Oxford Automotive

Quality Control Specialist

Quality Control Technician providing customer service and running errands for Oxford Automotive. Engaging with customers while supporting the full-service shop operations.

• Under direct supervision, responsible for performing a variety of clinical support functions for the outpatient setting including patient outreach, care gap analyses, and patient follow up to support the value-based care model.

Quality Improvement Specialist performing clinical support functions for outpatient settings

Quality Improvement Specialist – Associate

Quality Improvement Specialist responsible for patient outreach and care gap analyses in outpatient settings. Supporting value-based care model and interdisciplinary healthcare team in San Antonio.

• Assisting Quality Leadership with ensuring compliance and quality processes are maintained in support of clinical trial operational activities.
• Chief administrator for the quality management software (QMS).
• Leads and project manages QMS activities including document control, change control, non-conformance reporting and supplier qualification/requalification.
• Serves as team lead CSV specialist.
• Responsible for data reduction, metrics and managerial reports delivery.
• Supervise and assist in management of QMS Non-Conformance reporting and their related investigation, root cause analysis, proposed corrective and/or preventive measures, and due diligence thereto.
• Trains QMS users on workflow and associated tasks for modules within the QMS.
• Leads eQMS configuration and improvement specialist.
• Assesses, creates, and presents QMS Lean and Process Efficiency opportunities and projects.
• Assists management in assuring organizational readiness for regulatory inspections by scheduling, coordinating, conducting and documenting QMS module gap analyses.
• Provide industry leading QMS compliance guidance and quality assurance consultation to internal and external stakeholders.
• Clear and concise communication of QMS reporting for regulatory and quality consulting advisements.
• Schedules and conducts monthly quality review meetings as required.
• Prepare training materials and conduct training for QMS topics.
• Collaborates with Human Resources regarding training program requirements affected by the QMS.
• Serves as Quality subject matter expert for configurable systems validation projects.
• Conducts research, and compiles and types statistical reports.
• Performs other tasks as defined by the Quality Assurance Leadership.

Senior Quality Specialist managing QMS compliance for clinical trial operations

Senior Quality Specialist managing QMS compliance for clinical trial operational activities. Leading quality management software initiatives and ensuring regulatory readiness across QMS processes.

• Conduct quality assurance reviews of designated draft Proof of Claim (POC), Motion for Relief (MFR), and Response to Notice of Final Cure (RNOFC) items routed through established workflow controls prior to finalization, focusing on accuracy, completeness, formatting, redaction, naming conventions, exhibit or attachment labeling, client-specific requirements, and overall quality.
• Complete quality control reviews of internal audits, including post-filing audits, for POC, MFR, Payment Change Notice (PCN), Post-Petition Fee Notice (PPFN), Agreed Order (AO), and other assigned document or process types.
• Review system completions and updates for accuracy, consistency, required documentation, and adherence to approved procedures and workflow expectations.
• Review client alert items as needed against applicable standards, workflow requirements, and documented instructions.
• Document review results, exceptions, and supporting details clearly in designated trackers, audit templates, systems, and/or workflow tools.
• Communicate identified issues to Quality Management leadership and appropriate operational contacts in a timely, professional manner; request clarification as needed to complete assigned reviews accurately.
• Follow approved QA/QC job aids, audit templates, sampling instructions, client requirements, policies, procedures, and escalation protocols.
• Assist with updates to review notes, job aids, audit templates, and process feedback as directed by Quality Management leadership.
• Protect and maintain the confidentiality of client, borrower, and firm information by complying with firm policies, data security protocols, privacy requirements, and all applicable laws and regulations.
• Exercise sound judgment when handling sensitive financial information and safeguard data against unauthorized access, disclosure, or misuse.

Quality Specialist ensuring compliance with legal procedures in a remote law firm.

Quality Management Specialist

Quality Specialist supporting assurance reviews and compliance checks for legal documents at Padgett Law Group, a creditors' rights firm. Conducting detailed audits and maintaining quality control standards.

• Provides on-site Quality support to Merlin Manufacturing and ensures compliance with internal Quality Policies, FDA regulations, and SQF requirements
• Conducts non-conforming material and equipment investigations
• Recommends product and equipment dispositions to the Quality Systems Manager
• Completes required documentation
• Maintains assigned Quality inspection, testing, and SQF programs
• Conducts routine Quality inspections
• Follows up on non-conformances
• Communicates findings to key stakeholders
• Supports development and delivery of required Quality and Redzone trainings
• Collaborates with Production and Maintenance teams

Quality Specialist I providing on-site support for Quality Control at King Arthur Baking Company

Quality Specialist I providing on-site Quality support to ensure compliance at King Arthur Baking Company. Conducting investigations and maintaining quality programs in food manufacturing.

• Amgen is seeking a Specialist Quality Complaints Standard/Advanced Complaint Owner and member of the Product Complaints and Surveillance team
• The Specialist conducts facilitates cross-functional teams to conduct complex complaint investigations
• Determines corrective actions with their effectiveness
• Determines the steps necessary to ensure the proper level of control for product in distribution
• Aligns complaint closure requirements in adherence with pre-determined process step metrics to ensure timely closure of records
• Ensures quality of complaint records
• Facilitate cross-functional meetings to plan and coordinate the plan for closure of records
• Applies analytical skills and product knowledge to evaluate complex situations using multiple sources of information
• Completes prioritized work plans
• Quickly advances issues that could impede the ability to close records according to action plans
• Maintains compliance with local and global processes
• Execution of regulatory and SOP requirements
• Anticipates and prevents potential issues with regulators
• Provides guidance and technical advice
• Evaluates subject matter specialist assessments
• Raises potential Quality issues to Management

Specialist Quality Complaints owner driving compliance at Amgen.

Quality Complaints Specialist

Specialist Quality Complaints owner ensuring compliance and leading investigations in product complaints at Amgen. Facilitate cross-functional teams and drive continuous improvement for quality processes.

• Assist with the development, implementation, and annual assessment of the laboratory Quality Assurance program.
• Review all laboratory quality occurrence data; provide reports to include specific monitors as defined by the Manager/Director, and graphical data to department management, clients, and customers.
• As the document control officer for Laboratory Services procedures, ensure annual review, and approve all policies.
• Coordinate CDC’s point-of-care (POC) testing program activities, including equipment evaluation, policy development, and implementation/monitoring of quality control.
• Prepare, implement, and initiate laboratory policy and procedures review, conducting literature searches to ensure regulatory agency requirements are addressed and met.
• Coordinate department activities necessary for all accreditation and governmental agency standards.
• Manage equipment maintenance, documentation, cleaning, and decontamination for repair.
• Coordinate third-party vendor maintenance contract activities.
• Upload ELIMS with equipment and link to rooms.
• Document and complete non-conforming event steps, utilizing the NCE database.
• Monitor the daily temperature, using data loggers and liquid in glass thermometers.
• Download temperature deviations using the USB EasyLog Software.
• Coordinate the validation and implementation of new testing and instrumentation.
• Create and deliver formal and informal committee meeting presentations and educational programs.
• Direct meetings and discussions with coordinators and staff in developing strategy and action plans for programs/projects.
• Serve as primary point of contact with client quality managers.
• Analyze and respond to Risk Management inquiries, unusual incident reports, and client concerns.
• Perform other duties as assigned, which include assisting with staffing needs across the service line as competencies allow.

Laboratory Quality Specialist III supporting Federal Government customer.

Laboratory Quality Specialist III

Laboratory Quality Specialist III developing and maintaining quality management systems for Federal Government customer. Ensuring compliance and providing support in a hybrid remote capacity.

• Perform internal audits of the manufacturing processes, products, and procedures in support of the quality team as well as the manufacturing operations teams
• Verify the implementation of ISO policies and procedures described in the documented quality system
• Work closely with quality assurance, manufacturing operations, and inventory control personnel
• Perform random, in-process auditing designated by the quality manager/supervisor or lead; assist with follow-up on quality-related problems
• Inspect finished products, products being processed, incoming materials, parts, assemblies and test products for conformance to company standards; check to ensure corrective action is being taken on failed lots
• Research, resolve and communicate work problems to Supervisor and assist coworkers in solving problems
• Document audit findings and records in quality database system
• Train and interpret process procedures/work instructions/quality bulletins with departments being audited and provide input on changes and/or updates to work instructions/procedures
• Participate in special projects, such as auditing, training other departments or inspecting; provide reports to management on findings
• Demonstrate an understanding of the supply chain quality policy and adhere to the company’s good manufacturing practices

Quality Specialist auditing manufacturing processes and ensuring ISO compliance

Quality Specialist – Weekend Shift

Quality Specialist performing internal audits for manufacturing processes and procedures. Inspecting products and ensuring adherence to quality standards in Clayton, IN.

• Identify and remove patient barriers to accessing and receiving care
• Conduct patient outreach calls to understand root causes of barriers to medication non-adherence and offer solutions
• Connect patients with important care and services to close critical gaps in care
• Perform medical record reviews to find evidence of clinical gap in care closure
• Prepare and submit gap in care closure details to the payor and joint venture partners
• Support the development of initiatives to support patient care and gap in care closure

Quality Outreach Specialist improving healthcare Star Ratings and ACO REACH programs

Quality Outreach Specialist

Quality Outreach Specialist working with a healthcare startup to enhance Star Ratings and ACO REACH quality programs. Streamlining patient care through outreach, education, and collaboration with healthcare providers.

• Conducts compliance audits of difficult & complex documentation and data
• Approve use of Design History Records, Device Master Records, Nonconformances, Document Changes, Validations and Change Controls
• Demonstrates working knowledge of Quality Control, Manufacturing and Inventory processes
• Leads internal, external & 3rd party audits
• Reviews Customer Notifications and prepare, approve & submit data packages for external customers
• Supports internal and/or external audits in compliance with ISO 13485 and 21CFR820 requirements
• Participates in 3rd Party Audits from regulatory bodies including the FDA, notified bodies and business partners
• Assists in developing quality systems & make recommendations for improvements to existing Quality systems
• Approves compliance assessments & interfaces with other departments

Quality Specialist conducting compliance audits and ensuring quality standards

Quality Specialist conducting compliance audits and ensuring adherence to quality standards at Grifols, a global healthcare company.

• Supports the Technical Director in maintaining a compliant Quality System for Grifols USA (GUSA) in accordance with FDA 21 CFR and Good Distribution Practices (GDP).
• Conduct Supplier Audits to ensure products distributed comply with U.S. regulatory requirements and applicable procedures.
• Perform Internal Audits to ensure GUSA Quality Systems are compliant with Good Distribution Practices (GDP) and applicable procedures.
• Support Distribution Quality System records, including CAPAs, deviations, and complaints, ensuring they are properly reported, documented, and resolved in a timely manner.
• Support returns management and inventory control activities to ensure traceability and GDP compliance.
• Manage customers of distributed medicinal products to ensure compliance with GDP, including qualification and requalification through risk assessments, desk audits, and on-site audits.
• Manage change controls within the Veeva QMS system.
• Manage the qualification and requalification of distributors, 3PLs, product and service providers, and transportation partners in accordance with regulatory requirements and Global Marketing decisions; ensure all (re)qualification records are maintained and archived per established procedures.
• Perform and maintain annual risk assessments related to distribution activities.
• Develop, review, and update procedures to ensure departments involved in product distribution are appropriately integrated into the Quality System.
• Assist the Technical Director in ensuring Quality System remains compliant with applicable regulatory requirements.
• Serve as Training Coordinator by establishing training profiles for new employees and ensuring new or revised procedures are assigned within the training system.
• Develop and deliver training presentations to cross‑functional departments to communicate quality system updates, including new corporate procedures and regulatory requirements that may impact operations.
• Supports Quality KPI monitoring and reporting.

Supports Quality System compliance for healthcare company Grifols in the USA

Supports Quality System compliance for healthcare company Grifols in the USA, overseeing audits and regulatory adherence within a global quality framework.

• Perform quality control review of all work products and deliverables to meet the QASP standard of 98% accuracy, including correct grammar, punctuation, spelling, and formatting appropriate for the intended audience.
• Develop plans and programs for achieving and maintaining product and service quality throughout the deliverable life cycle.
• Support End-to-End testing and UAT for Veteran and Family Member Program (VFMP) Modernization projects, including UAT Plans, test cases, test scenarios, End-to-End Test Plans, test schedules, and tester training.
• Maintain a Production Defect and Issue Tracker logging all opened and closed defects and issues, including detailed descriptions, dates, owners, next steps, and required escalations.
• Monitor operations to prevent the production of defects and verify adherence to quality plans and requirements.
• Analyze and investigate adverse quality trends or conditions and initiate corrective action, including firm commitments for changes needed to meet standards.
• Develop and apply performance metrics to monitor program status, and analyze metrics to make recommendations for improvement.
• Validate that automation and modernization tools meet 100% of agreed business requirements during User Acceptance Testing prior to deployment.

Quality Management Specialist ensuring contract deliverables meet quality standards

Quality Management Specialist reviewing contract deliverables for quality assurance controlling adherence to quality standards. Supporting UAT and driving corrective actions on adverse quality trends.

• Support the Quality Systems team within a pharmaceutical/biotech environment for a 6-12 month contract
• Manage controlled documentation and training processes, ensuring compliance with GxP standards
• Support audit readiness activities
• Process controlled documents (SOPs, Work Instructions, forms) through the Veeva Vault QualityDocs workflow
• Manage document metadata and ensure accuracy and completeness
• Route documents for review and approval in accordance with established procedures
• Execute periodic document reviews under the guidance of senior QA staff
• Assign and track training within ComplianceWire
• Monitor training completion and follow up on overdue assignments
• Troubleshoot user/learner issues and provide system support
• Maintain records in accordance with GxP retention requirements

Quality Document Specialist supporting compliance in pharmaceutical/biotech sector

Quality Document Specialist

Quality Document Specialist responsible for managing documentation and training processes in biotechnology. Ensuring compliance with GxP standards and supporting audit readiness activities.

Quality Specialist jobs in United States

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Senior Quality Improvement Specialist

Senior Quality Specialist

Market Quality Specialist

Quality Specialist

Psychiatric Quality Specialist

Quality Development Specialist

Quality Care Improvement Specialist

Quality Control Specialist

Quality Improvement Specialist – Associate

Senior Quality Specialist

Quality Management Specialist

Quality Specialist

Quality Complaints Specialist

Laboratory Quality Specialist III

Quality Specialist – Weekend Shift

Quality Outreach Specialist

Quality Specialist

Senior Quality Specialist

Quality Management Specialist

Quality Document Specialist