QA Engineer

• Lead the design, implementation, and ongoing oversight of the Home Loans Credit Quality assurance program
• Lead, coach and develop a team of QA professionals responsible for loan-level reviews
• Establish and maintain QA frameworks, methodologies, and review standards
• Oversee execution of quality reviews, root causes analysis, and issue identification
• Analyze QA results to identify defects, root causes and trends impacting loan quality
• Present findings to senior management, risk partners, and governance forums
• Facilitate cross-functional forums to support issue resolution

Home Loans Quality Assurance Team Manager – Vice President

• Perform in-process testing and AQL inspections
• Submit samples for analytical and microbiological testing
• Review batch documentation and production logbooks for accuracy
• Approve pre-startup activities and equipment checks
• Release batch records and work orders
• Conduct daily audits and floor walks to ensure compliance
• Support teams with GMP, SOP, and documentation guidance
• Participate in shift review meetings
• Follow safety rules, Good Manufacturing Practices (GMPs), Standard Operating Procedures (SOPs), and company policies
• Perform other duties as assigned

Quality Assurance Technician – Day Shift

• Play a critical role in supporting quality assurance and compliance efforts across the Primrose system
• Serve as an operational partner to the Director of Quality Assurance & Compliance
• Monitor, track, document, and resolve issues impacting health, safety, licensing, and brand standards
• Ensure concerns are addressed promptly and compliance-related processes are executed consistently and effectively
• Monitor incoming concerns, online reviews, and operational requests, ensuring timely review, prioritization, and appropriate escalation
• Partner with internal teams and field support to coordinate responses, follow-up actions, and resolution of concerns
• Manage cases through investigation, documentation, follow-up, and resolution while maintaining accurate records of actions and outcomes
• Communicate case updates and key information to stakeholders and elevate emerging trends or recurring issues as appropriate
• Support the Issues Management process through intake, fact gathering, documentation, and coordination of compliance-related matters
• Coordinate escalation of significant issues to the Issue Response Team, ensuring information is complete, accurate, and appropriately documented
• Monitor open issues, track status updates, and follow up with stakeholders to support timely resolution and accountability
• Assist with the development and distribution of compliance-related communications and notifications in partnership with internal stakeholders
• Maintain organized, audit-ready records and documentation related to compliance, issue management, and quality assurance activities
• Utilize company systems to enter, update, and manage compliance-related data, ensuring accuracy, consistency, and completeness
• Generate routine and ad hoc reports that provide visibility into trends, risks, issue status, and resolution timelines
• Support the continuous improvement of tools, templates, workflows, resources, and training materials that strengthen quality assurance, safety, and brand standards
• Collaborate with cross-functional teams to support issue resolution, process improvement, and system-wide quality initiatives

Quality Assurance Specialist

• Preparing and reviewing documentation in accordance with the bank's policies and procedures
• Working on highly complex documentation and supporting Loan Administrators
• Assisting the Market Leader in directing workflow and performing quality assurance
• Managing highly complex loan documentation while adhering to compliance and regulatory guidelines
• Reviewing loan documentation for accuracy and completeness
• Ensuring closing disclosure and loan document packages are prepared according to regulatory and client expectations

Document Administrator III – Custom Mortgage Lending, Inline Quality Assurance Specialist

• Design and implement comprehensive test strategies for Guidewire applications to ensure product quality and reliability.
• Collaborate with development teams to understand product requirements and translate them into effective test cases.
• Execute manual and automated tests using tools like Selenium and Cucumber to validate software functionality.
• Identify, document, and track defects using appropriate tools ensuring timely resolution and retesting.
• Develop and maintain test scripts for SOAP, WSDL, and REST Web Services to ensure seamless integration and performance.
• Provide detailed test reports and metrics to stakeholders highlighting key findings and areas for improvement.
• Conduct regression testing to ensure new features do not adversely affect existing functionality.
• Utilize Core Java skills to enhance test automation frameworks and improve testing efficiency.

QA Automation Testing

• Partner with project teams to build quality into applications and technology solutions from planning through implementation.
• Identify risks early and recommend testing and quality strategies that improve system reliability and project outcomes.
• Collaborate with developers, business partners, and technical teams to ensure solutions meet business needs and quality standards.
• Evaluate system performance, testing results, and quality metrics to support informed project decisions.

IT System Quality Engineer II

• Conduct quality audits, operational reviews, and process evaluations across assigned functions.
• Monitor transactions, cases, calls, or workflows to assess compliance with policies, procedures, and service standards.
• Score performance using QA frameworks and evaluation tools.
• Identify trends, root causes, drivers of defects, errors, rework, or customer dissatisfaction.
• Document findings and provide clear, actionable feedback to leaders and frontline teams.
• Collaborate with operations, training, compliance, and leadership teams to improve quality outcomes.
• Track quality metrics, KPIs, and performance trends for reports and dashboards.
• Support calibration sessions to ensure consistent quality scoring and standards alignment.
• Recommend and help implement process improvements, controls, and best practices.
• Ensure compliance with regulatory, contractual, and internal audit requirements.
• Participate in change initiatives, pilots, and process redesign efforts.

Quality Assurance Analyst – Operations & Service

• Lead research, review, and decisioning of moderate to complex QA appeals, ensuring alignment with procedures, control intent, and risk standards.
• Design, implement, and execute a second-level review process to improve QA consistency, reduce variance, and strengthen control performance.
• Provide coaching and development to QA analysts, reinforcing accuracy, judgment, and adherence to control requirements.
• Establish and drive team-level disciplines to enhance efficiency, throughput, and testing quality.
• Partner with QA leadership to identify trends, root causes, and opportunities for process improvement and control optimization.
• Support training development and delivery, including calibration sessions, job aids, and onboarding materials.
• Monitor QA results and performance metrics to identify emerging risks and performance gaps.
• Collaborate with business stakeholders, risk partners, and procedure owners to ensure alignment and clarity of expectations.
• Lead or support strategic initiatives focused on QA program maturity, scalability, and operational effectiveness.
• Ensure adherence to regulatory requirements, internal policies, and quality standards across QA activities.
• Serve as an escalation point for high-risk issues, complex scenarios, and interpretation challenges.

Merchant Quality Assurance Lead – Senior Business Execution Consultant

• Design, document, and execute comprehensive test plans, test cases, and test scenarios.
• Perform backend and API testing for WebAPI, REST, and SOAP services.
• Write and execute SQL Server and Postgres queries to validate data integrity and business logic.
• Assist in testing Kafka event-driven workflows and asynchronous processing.
• Identify, isolate, and document software defects with clear root cause analysis.
• Utilize monitoring and logging tools to analyze system behavior and performance.
• Collaborate closely with developers and business partners in an Agile/Scrumban environment.

Quality Assurance Analyst

• Managing ISO 9001:2015 & ISO 14001:2015 yearly audits and certifications.
• Driving Quality Management Systems: Document Control, Change Management, MRB, 8D.
• Managing compliance reports (REAH/RoHS, conflict minerals).
• Driving Supplier Quality improvements (QBR, Supplier scorecard).
• Driving customer RMA process from initiation through failure analysis and final reports.
• Conducting supplier site audits.
• Managing technology and product reliability monitoring reporting activities.

Quality Engineer

• Observations on recorded or live agent calls and score them against a TP and client provided standard
• Determine whether agents are using proper procedures and efficient and effective practices to provide excellent customer service and support
• Complete all work assignments within deadlines given
• Attend TP and client meetings and functions as assigned
• Maintain a set work schedule allowing for flexibility based on business needs
• Host and facilitate internal, external or QA team calibrations to track results and attendance
• Quality Assurance CSAT calibration process with clients, monitoring services and the operation
• Ensure value added CSAT analytics, methods and practices are provided to operation
• Client interaction as it relates to CSAT analytics, methods, and processes
• Support supervisor teams with representative quality execution
• Support supervisor teams in calibration session
• Support new hire quality training and transition
• Participate in any new policy training to ensure all policies are understood
• Ensure all QA Analyst reporting, and communication requirements are met
• Thrive as a team player in a fast paced, high energy, change oriented environment
• Perform other duties as assigned by supervisor or other members of management
• Ensure all policies and procedures are adhered to including, but not limited to Security, HR, Operations, etc., and that any known infractions are communicated to the proper management immediately

Quality Assurance Analyst – Supporting Travel Agents, Native Sabre

• Support receiving, in-process, and final inspection activities to verify product and material conformance before release or shipment.
• Support control of nonconforming materials and products, including containment, documentation, disposition follow-up, release verification, and escalation as needed.
• Coordinate the corrective action program, including nonconformance tracking, root cause analysis support, action owner follow-up, effectiveness checks, and closure documentation.
• Support internal audits, document control, calibration records, quality procedures, forms, and other QMS activities needed to maintain consistent quality practices across locations.
• Gather, review, and report quality data such as defects, inspection results, audit findings, rework, supplier issues, and corrective action status.
• Identify quality trends, recurring issues, and root causes; recommend practical controls or documentation updates to help prevent repeat issues.
• Coordinate with suppliers, testing vendors, and auditing vendors to support raw material quality, calibration requirements, and required quality records.
• Train and support staff in standard quality control procedures and communicate quality expectations clearly.
• Visit customers and job sites as needed to understand product quality concerns, warranty feedback, packaging issues, and field installation impacts.

• Observations on recorded or live agent calls and score them against a TP and client provided standard
• Determine whether agents are using proper procedures and efficient and effective practices to provide excellent customer service and support
• Complete all work assignments within deadlines given
• Attend TP and client meetings and functions as assigned
• Maintain a set work schedule allowing for flexibility based on business needs
• Host and facilitate internal, external or QA team calibrations to track results and attendance
• Quality Assurance CSAT calibration process with clients, monitoring services and the operation
• Ensure value added CSAT analytics, methods and practices are provided to operation
• Client interaction as it relates to CSAT analytics, methods, and processes
• Ensure appropriate levels of skilled analysts to achieve company and/or client required levels of customer satisfaction
• Support supervisor teams with representative quality execution
• Support supervisor teams in calibration session
• Support new hire quality training and transition
• Participate in any new policy training to ensure all policies are understood
• Ensure all QA Analyst reporting, and communication requirements are met
• Thrive as a team player in a fast paced, high energy, change oriented environment
• Perform other duties as assigned by supervisor or other members of management
• Ensure all policies and procedures are adhered to including, but not limited to Security, HR, Operations, etc., and that any known infractions are communicated to the proper management immediately

Quality Assurance Analyst – supporting Travel Agents using Sabre

• Perform detailed Quality Engineering investigations, execute product containment, and implement effective Root Cause Corrective Action
• Verify routine product conformance to design requirements
• Provides objective evidence of results
• Conduct product review with DCMA customer during product or process verification
• Identify and document discrepancies
• Segregate and control non-conforming items
• Identify repetitive or significant non-conformances for corrective action
• Integrate contractual and Boeing Quality Management System requirements into all aspects of proposals and program processes and documentation
• Develop quality metrics and quality plans to ensure compliance with contractual, Company and regulatory requirements
• Process supplier notice of escapements
• Perform supplier performance improvement

Associate – Supplier Quality Engineer

Mid-Level Supplier Quality Engineer

• Assist Business Analysts with requirements gathering, system design, development, testing, and implementation on the Mendix low-code platform
• Configure and develop Mendix applications: microflows and nanoflows, domain models, UI components and pages, integrations and data sources
• Analyze and chart current-state business processes; document future-state processes, business rules, process flow diagrams, and workflows
• Prepare User Acceptance Testing (UAT) test cases and coordinate UAT with stakeholders
• Perform data validation and quality assurance within Mendix applications
• Support pre-go-live testing and troubleshoot application issues and defects
• Participate in Agile/Scrum status calls; maintain project documentation

Mendix Low-Code Developer, Tester

• Lead, coach, and manage a team of Software Quality Engineers supporting multiple BDS programs
• Translate program technical and contractual requirements into SQE priorities and deliverables
• Define and implement SQE processes, checklists, and metrics to verify software compliance, reliability, and safety on assigned programs
• Provide approval and oversight of technical approaches and software quality artifacts
• Coordinate supplier SQE activities to ensure quality and conformance

Quality Manager – Software Quality Engineering

• The Pharmacy Quality Assurance & Training Advisor is a hands-on role dedicated to documenting how our business runs and ensuring our team knows how to execute it perfectly
• This position owns the end-to-end process of auditing current workflows, writing clear and updated Standard Operating Procedures (SOPs), and translating those procedures into practical training modules
• Your main goal is to eliminate operational confusion, reduce onboarding time, and build a structured, reliable knowledge base that teams can easily access and rely on every day
• Partner with cross-functional Subject Matter Experts (SMEs) to audit legacy workflows, unearth operational bottlenecks, and identify critical process gaps
• Author crystal-clear, highly functional, and standardized SOPs, policy guidelines, and process maps that simplify complex technical executions
• Champion and maintain the centralized operational knowledge repository, establishing a strict version-control framework and approval hierarchy
• Ensure all documented procedures rigorously satisfy industry standards, legal mandates, and internal quality assurance baselines
• Translate finalized SOPs into digestible, structured learning paths, building training modules, slide decks, visual aids, and interactive e-learning materials
• Orchestrate and lead train-the-trainer workshops and ongoing refresher courses for department leads and supervisors
• Oversee and curate the digital Learning Management System (LMS), tracking completion rates, identifying recurring learning roadblocks, and maintaining neat training logs

Pharmacy Quality Assurance, Training Advisor

• Execute design effectiveness (DE) and operating effectiveness (OE) testing of controls related to Data Governance and AI Governance.
• Develop and document test steps and test scripts aligned to approved testing methodologies and risk frameworks.
• Perform reperformance testing, sampling, and evidence validation to assess control execution.
• Provide risk, control, and process advisory support to business and technology partners related to Data and AI governance.
• Advise on control design, control enhancements, and process improvements to address identified risks or emerging governance expectations.
• Support and provide input into risk assessments, including identification of inherent risks, evaluation of mitigating controls, and assessment of control coverage.
• Lead and conduct walkthroughs with control owners and stakeholders to understand end-to-end processes related to in-scope control activities.
• Document process flows, control descriptions, and key risks based on walkthroughs and artifact reviews.
• Analyze and assess business and governance artifacts, including: Data governance policies, standards, and procedures, Data lineage, metadata, and data quality documentation, AI governance artifacts.

Control Tester, Data & AI Governance

• Auditing Processes & Data Integrity
• Engage with confidential and sensitive data for learners, faculty, and staff with the highest level of ethics, integrity, and data security
• Audit outcomes of processes to verify accuracy and highlight areas for refinement
• Apply analytical and problem-solving skills to identify, triage, investigate, and escalate process or data integrity concerns
• Perform audits of large data sets from multiple departments to ensure compliance, affirm data quality, and maintain accreditation standards
• Engage in critical analysis and decision-making to evaluate identified inconsistencies, investigate related issues, and assess potential future impacts
• Assist with data collection, pattern identification, and process improvement through embedded collaboration
• Develop subject matter expertise in processes spanning diverse departments
• Remain informed regarding policies and procedures tied to accreditation standards, applicable guidelines, and best practices to help ensure compliance
• Deliver stakeholder support according to SNHU Core Values
• Adjust between multiple projects and tasks, ensuring efficiency and focus
• Other duties and responsibilities as assigned

QA Engineer jobs in Arizona

See all jobs on JobTailor

Home Loans Quality Assurance Team Manager – Vice President

Quality Assurance Technician – Day Shift

Quality Assurance Specialist

Document Administrator III – Custom Mortgage Lending, Inline Quality Assurance Specialist

QA Automation Testing

IT System Quality Engineer II

Quality Assurance Analyst – Operations & Service

Merchant Quality Assurance Lead – Senior Business Execution Consultant

Quality Assurance Analyst

Quality Engineer

Quality Assurance Analyst – Supporting Travel Agents, Native Sabre

Quality Engineer

Quality Assurance Analyst – supporting Travel Agents using Sabre

Associate – Supplier Quality Engineer

Mid-Level Supplier Quality Engineer

Mendix Low-Code Developer, Tester

Quality Manager – Software Quality Engineering

Pharmacy Quality Assurance, Training Advisor

Control Tester, Data & AI Governance

Quality Assurance Coordinator