Program Manager

• Own and continuously evolve the PMO’s central project intake processes, managing numerous incoming workflows from business and marketing teams and ensuring each is routed and scoped with clarity
• Drive prioritization and trade-off discussions across competing initiatives, balancing senior leadership vision with working-level constraints and execution-team capacity
• Identify and implement AI-driven solutions across the work the PMO touches — brief writing and review, project roadmapping, prioritization, status tracking, and hand-offs
• Lead change management and communications as the marketing organization adopts new AI-enabled processes, tools, and ways of working — driving adoption, not just rollout
• Anticipate cross-functional dependencies and provide clear status of initiatives from working groups up to senior leadership, ensuring on-time, on-scope delivery
• Establish and track program KPIs, milestones, and success metrics, including two-sided SLAs between strategy and execution teams, with clear and actionable reporting to leadership
• Contribute to the Project Management Center of Excellence and lead retrospectives — building the playbooks, best practices, and improvements that keep our “Always On” model connected to annual planning and increase overall marketing efficiency

Senior Program Manager, Marketing PMO

• Manages U.S. absence and health management programs
• Acts as the primary owner of U.S. leave and disability administration
• Oversees third ‑ party administrators
• Leads U.S. health management initiatives such as condition management, preventive health, and well ‑ being programs
• Working closely with Total Rewards, HR Solutions, HR Shared Services, Legal, Finance, HR Technology, and external vendors
• Supports effective policy execution, risk management, data integrity, and alignment with Avantor’s Global Benefits Administration Governance Framework
• Analyzes key absence and health metrics and provides recommendations

Program Manager – Benefits

• The Secretary of the Department of Veterans Affairs (SECVA) tasked the Office of Suicide Prevention (OSP) with reviewing current efforts the Veteran Health Administration (VHA) is undertaking that are effective in reducing Veteran suicide, and to identify innovative initiatives to further reduce Veteran deaths by suicide. A result of this examination is the Veteran Suicide Prevention FY 2026 Strategic Sprints. An enterprise-wide approach is required to streamline increasing interactions, promote alternative methods for chronic pain management, link Veterans with faith-based resources in their communities, and bridge the care coordination gaps between VA and CITC providers. Gritter Francona is looking for a Senior Program Analyst to support this potential effort.
• Job duties include:
• - Support VHA in the analysis and evaluation of healthcare program effectiveness.
• - Program reviews requiring systematic ways of assessing the quality of current and future VHA programs to determine ways to improve programs and measuring success, outcomes, and improvement programs.
• - Assist VHA in executing program operations to meet the previously established goals and objectives
• - Provide input on the program evaluation and improvement of the organization and management of projects and programs to increase productivity/program performance.
• - Assist VHA in the identification of program resources and assist in the development of program reports

Senior Program Analyst – Veteran Suicide Prevention

• Planning, initiating, managing, executing and closing out programs in support of an integrated Health Care System

Program Manager – Veteran Suicide Prevention

• Provide overall program management for contractor personnel performing work across all PWS task areas.
• Serve as the primary authorized point of contact for the Government COR and interface regularly with Government management personnel.
• Manage staffing, onboarding, scheduling, performance coordination, and workforce availability across the task order.
• Monitor task order performance, identify issues or problem areas, and coordinate timely corrective actions with technical leads and Government stakeholders.

• Lead end-to-end project and program management for large-scale, complex AI transformation engineering initiatives within the Security Business Group.
• Collaborate with engineering, product management, architecture, and cross-functional teams to define project scope, objectives, and deliverables aligned with business goals.
• Manage project schedules, budgets, risks, and resources to ensure on-time, within-budget, and high-quality delivery.
• Identify and mitigate risks and issues proactively, developing contingency plans to maintain project momentum.
• Drive coordination and communication across multiple teams and stakeholders, including partner and third-party resources when applicable.
• Support contract change management processes and ensure compliance with Cisco’s policies and procedures.
• Engage with senior leadership to provide project status, escalate critical issues, and align on strategic priorities.
• Facilitate adoption of best practices, tools, and methodologies for project and program management within the Security Business Group.
• Contribute to the strategic planning and execution of Cisco’s security product and solution roadmap, supporting innovation and market growth.

Lead, Engineering Project and Program Management

• Lead training and problem-solving initiatives related to planning, scheduling, and purchasing across North American plants, with potential global scope.
• Drive consistent ERP utilization and adherence to standard processes across sites.
• Identify process gaps, inconsistent ERP use, and data misalignment; coordinate corrective actions.
• Develop standard work that will help to improve forecast-driven planning, production scheduling, inventory turns, and service levels.
• Partner with site teams to optimize inventory levels and safety stock strategies, minimum order quantities (MOQs), and material availability and production readiness.
• Monitor KPIs related to planning accuracy, inventory health, and on-time delivery.
• Drive discipline that supports improvements in supplier on-time delivery, lead time performance, and material availability.
• Collaborate with sourcing and purchasing teams to align ERP parameters with supplier agreements and operational realities.
• Ensure buyers and planners are effectively using ERP tools for purchasing execution and supplier communication.
• Travel to manufacturing plants to train, coach, and support schedulers and buyer/planners.
• Develop and deliver training materials, standard work, and best practices.
• Act as a change agent to reinforce disciplined planning and execution behaviors.
• Facilitate cross-functional problem-solving to resolve material, capacity, and service issues.
• Lead cross-functional projects with clear scope, timelines, and deliverables.
• Track progress, risks, and outcomes; provide executive-level reporting.
• Ensure initiatives deliver measurable improvements in performance and consistency.
• Other tasks as assigned.

Supply Chain Program Manager

• Lead execution and coordinated delivery across strategic transformation initiatives supporting Common Core business and technology capabilities.
• Establish governance, release management, service management, and operational readiness capabilities required to successfully transition Common Core platforms and services from implementation into sustainable operations.
• Establish and maintain governance structures, executive reporting, decision forums, and operational cadences that support successful transformation outcomes.
• Drive coordination across business, technology, architecture, engineering, vendor, and partner teams to manage priorities, dependencies, milestones, risks, assumptions, and execution readiness.
• Support Agile and SAFe delivery practices, including Program Increment (PI) planning, dependency management, release readiness, and cross-functional execution coordination.
• Partner with system integrators, consulting organizations, and technology providers to ensure delivery commitments, quality standards, and transformation objectives are achieved.

Technology Program Director – Enterprise Transformation

• Supporting sales, inventory and operational planning (SIOP) activities for customer premise and network engineering equipment
• Analyzing equipment forecasts to identify cost opportunities and mitigate supplier risk
• Making recommendations on inventory targets and equipment rebalancing
• Driving effective management of excess and obsolete inventory

Customer Equipment Supply Chain Program Manager

• Lead end-to-end project management for operational initiatives from intake through execution and delivery
• Coordinate across Operations, Product, Technology, Network, Finance and external stakeholders to align on scope, timelines, and deliverables
• Develop and maintain project plans, trackers, and timelines to manage milestones, dependencies, and ownership
• Drive accountability across teams to ensure work progresses as expected and deadlines are met
• Take point on managing initiatives driven by external partners and key clients, ensuring alignment across internal teams
• Proactively identify risks, gaps, and impacts to operations and drive resolution
• Act as the central coordination point across operations functions to ensure work is aligned and sequenced effectively
• Analyze operational data, project performance metrics, and trends to identify risks, gaps, and improvement opportunities
• Provide clear and consistent updates on project status, risks, and progress to leadership

Program Manager, Operations

• Direct the development, planning, prioritization, approval, implementation, and governance of enterprise Voice of the Customer and Consumer Effort programs, ensuring timely response to issue escalation and alignment to stated objectives.
• Lead the enterprise Consumer Effort Command Center, including hotspot reviews, root-cause discussions, owner follow-up, action tracking, and executive updates.
• Manage VoC intake, prioritization, roadmap, backlog, decision log, risk register, and benefits tracking to translate high-impact member pain points into clear action plans and measurable outcomes.
• Partner with Analytics, Digital, Operations, Product, Clinical, Pharmacy, Provider, Technology, Compliance, and corporate and regional business teams to connect VoC insights to operational drivers and coordinate resources across multiple departments.
• Provide subject matter expertise on day-to-day business issues, research relevant practices, and stay current on industry trends and emerging AI-enabled capabilities that can improve member experience.
• Use AI-enabled tools for topic discovery, sentiment analysis, verbatim summarization, anomaly detection, journey diagnostics, and executive storytelling, while ensuring outputs are human-reviewed, explainable, and appropriate for a regulated healthcare environment.
• Facilitate cross-functional action sprints and develop communication materials, training criteria, presentations, and program reporting tied to success measures and pre/post impact.
• Identify opportunities where virtual assistants, agent assist, self-service, knowledge management, proactive outreach, or agentic AI can reduce member effort and improve service outcomes.
• Manage leadership communications and executive-ready updates that distinguish true experience signals from noise, volume mix, or data-quality issues.
• Provide leadership to program managers and project managers, while maintaining strong partnerships with external-facing stakeholders and senior executives.

Program Director, Voice of the Customer – Insights

• Contribute to programs that span multiple systems, including:
• Developing of project plan and documentation as well as supporting cross functional work streams to ensure success of key business objectives
• Flagging risk identification, dependency tracking, issue identification and change management on projects and programs
• Utilizing AI tools, especially Claude and Gemini, and having a strong understanding on how to apply them to program management workflows, including synthesis, documentation, intake triage, stakeholder communications, and scalable process design.
• AI-Driven Process Design & Scale: have the ability to design and scale programs using AI tools to reduce manual work, improve consistency, and increase speed to execution
• Help identify and escalate issues across systems where ownership is distributed
• Drive cross-functional program accountability on behalf of Brand Partnerships and other commercial teams, ensuring critical deliverables are clearly owned, prioritized, and executed against business outcomes
• Support automation development of:
• Knowledge management resources
• Issue tracking and escalation workflows
• Documentation and process standardization
• Track program health, risks, and dependencies
• Ensure stakeholders have clear updates and visibility into progress
• Proactively surface blockers and support resolution
• Own the design, and continuous improvement of process & programs to support commercial goals
• Drive alignment with cross-functional team OKRs, roadmaps and prioritizations
• Assist in planning and executing go-to-market strategies for product launches and partnerships
• Track launch readiness, dependencies, and key milestones
• Partner with Brand Partnerships and Enablement teams to support execution in-market
• Create automation workflows that foster visibility across teams
• Help identify gaps in process, ownership, and alignment
• Contribute to building frameworks, trackers, and operating rhythms
• Support prioritization and coordination across multiple workstreams
• Support development of repeatable processes, templates, and tools
• Help streamline workflows and reduce manual effort
• Contribute to improving how teams collaborate and execute
• Ability to work cross-functionally with many teams and multi-tasks with a sense of urgency
• Identifying and pulling together cross-functional teams necessary to successfully launch projects & programs
• Work with cross-functional stakeholders to understand key pain points and opportunities when brought into a project or program
• Support end-to-end execution of high-impact initiatives across Commercial teams, Eversight and Brand Partnerships
• Translate business goals into clear timelines, deliverables, and execution plans
• Coordinate across cross-functional stakeholders to ensure alignment and progress

Program Manager II

• Serve as the critical link between brand partners, merchandising, and content teams.
• Architect and maintain the escalatory frameworks that protect the presence on the Amazon Marketplace.
• Transform reactive troubleshooting into proactive, scalable systems that drive Week-over-Week (WoW) growth and maintain a gold standard of brand excellence.

Program Manager – Suppression

• Leading programs that deliver on critical business goals and build large scale products & platforms
• Managing critical payments infrastructure to facilitate high-throughput, secure global transaction processing
• Driving the architectural alignment, technical strategy, and execution of the organization’s objectives and key results
• Improving scalability and system resilience within the GPN engineering lifecycle
• Taking ownership of complex technical dependencies, cross-functional engineering roadmaps, and the robust delivery of global financial infrastructure.

Senior Manager, Technical Program Management – Global Payment Network

• Lead the maintenance and evolution of the National Safety Standards (NSS) that apply to the OB system in the US
• Oversee and support Schools in meeting OBUSA Safety Objectives and the NSS, so Schools have clear expectations, actionable feedback, and support for continuous improvement
• Lead the review of School safety performance during Charter Reviews and monitor compliance with the NSS throughout the OB system in the US
• Consult with Schools regarding the efficacy of their safety management systems
• Analyze and identify safety trends in order to establish avoidance and mitigation plans for the OB system in the US, translating findings into actionable recommendations that strengthen mitigation and decision-making
• Chair the National Safety Directors Committee (NSDC), convening periodic calls and coordinating the annual NSDC conference to strengthen alignment, share leading practices, and advance system-wide safety learning
• Work with the Chair of the Safety Committee of the OBUSA Board (SCB) to prepare the agenda for quarterly SCB calls and bi-annual calls with the School Safety Committee Chairs
• Represent safety on the Board Risk Management Committee
• Supervise the Safety and Program Manager.
• Lead the OBUSA Crisis Response Team and assist in the management of OBUSA resources during critical incidents
• Support incident response at Schools, and interface with the crisis communication consultant as required
• Lead the development and maintenance of OBUSA’s incident investigation methodology and procedures
• Work with Schools and OBUSA Risk Management Counsel to provide oversight of significant incidents
• Lead incident investigations in collaboration with individual Schools as required
• Review and approve New Program Plans, ensuring appropriate risk management procedures and alignment with our mission and Theory of Change (TOC)
• Support the administration and implementation of nationally aligned program models throughout the OB system in the US
• Support access and belonging principles across the student course experience, including program admissions and safety, to expand participation, strengthen belonging, and improve outcomes for marginalized and underrepresented groups.

Safety and Program Director

• Responsible for the operational program that drives organization-wide adoption of AI2IO’s standard AI platforms
• Own the end-to-end enablement program: training, communications, adoption tracking, and ROI reporting
• Design and deliver the company’s AI training curriculum — from onboarding for new hires to advanced workshops for power users
• Run the workshop calendar across business units
• Own internal communications channels that surface AI use cases, platform updates, and new capabilities to employees
• Build and maintain dashboards that track adoption, license utilization, and value realized across the AI platform portfolio
• Produce regular reporting to executive leadership on platform ROI
• Work hand-in-hand with the AI Solutions Consultant to convert field engagements into reusable training material and communications content

AI Enablement Program Manager

• Serve as the responsible and accountable leader for the development, documentation, implementation, training, and long-term execution of IDEX Health & Science Technologies Connected Capabilities playbook
• Serve as the responsible and accountable leader for development and scaled production projects for connected opportunities across HST
• Own resource allocation and prioritization for the Connected Capabilities team and advise VP Connected Capabilities on changes in priorities
• Support our HST Connected Capabilities commercial team members to win orders by owning and developing project schedules
• Manage delivery and scale up risks through thoughtful and proactive risk management
• Provide regular contact with emerging new customers and existing customers

Program Manager, Health & Science Technologies – Connected Capabilities

• Develop, manage, and implement volunteer-led program strategy for Alzheimer’s Association
• Recruit, train, and lead volunteers to deliver and grow programs
• Ensure accountability by regularly monitoring volunteer impact
• Manage high-impact community partners and expand collaborative agreements
• Lead efforts regarding community-based conferences and manage planning committees
• Promote Alzheimer’s Association campaigns and create urgency
• Ensure timely and accurate reporting of program and community impact data

• Act as the manager on duty and point of contact for all neighbors, volunteers, staff, and other stakeholders at the site, as appropriate, ensuring an environment that reinforces Nourishing Hope’s Core Values.
• Oversees training, supervision, and coaching of staff to ensure high-quality food distribution programming, in alignment with SOPs.
• Utilizes data-informed continuous quality improvement practices to identify and test approaches to optimize programming.
• Oversees adherence to and execution of all relevant food distribution program standard operating procedures (SOPs) to ensure high-quality programming, food storage, workplace safety, and sanitation standards that adhere to organizational, state, and federal policy.
• Oversees inventory and relationships with The Greater Chicago Food Depository, U.S.D.A., FEMA, and other external partners.
• Actively participates as a member of the Program Leadership Team and Nourishing Hope Leadership Team to ensure cross-team and cross-departmental alignment with organizational priorities to achieve organizational goals.

Home Delivery Program Manager

• Refine portfolio/program structure to drive efficient, consistent, quality delivery of Technology deliverables across Transition projects globally, inclusive of standardized work intake, resourcing and portfolio-level governance and reporting
• Overall accountability for technical program and project management delivery. Acts as a point of internal and external escalation for problem solving and conflict resolution. Escalation point and primary point of contact for senior stakeholders.
• Lead a team of technology program and project managers (in a matrix environment, with some direct reports and others dotted in) to deliver the client’s technology related scope in alignment with Work Dynamics contractual obligations for onboarding new customers.
• Ensure PM rigor and consistency in documentation, delivery, and communication. Oversee team and ensure high quality program and project management delivery, inclusive of project framework, comprehensive project plan, quality meeting minutes, status updates, proactive risk management, and scope management.
• Proactively manage executive stakeholder expectations; effectively communicate with and influence senior stakeholders, both informally and formally through portfolio governance. These stakeholders include internal WD leadership, Account Directors, WD Transition Leads, Sales/Solutions team, InfoSec.
• Support development of continuous improvement mechanisms to ensure that tools and processes are constantly evolving. Immediate focus areas: • Model for working across teams – improving partnerships/collaboration to ensure seamless delivery to our customers
• InfoSec process – working with IT Sec team and WD Transition Lead(s) to streamline/pull up security-related deliverables
• Define and implement improved hand-off plans from Sales to Delivery and from Delivery to Ops
• Operationalize the model for account management post-transition
• Standardize approach and communications points to set expectations with customers around BI delivery (scope and timing)
• Improve resourcing model to adapt to increasing complexity of transitions
• Establish strong business relationships with key stakeholders, bringing a consultative approach, and sharing information around best practices and market trends to help drive stakeholder decision-making.

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