Product Manager

• Measure key performance indicators (e.g., uptake, clinical outcomes, mailing costs, mail return rate, ROI, etc.) for assigned clinical products and communicate areas of improvement
• Assess product capacity for managing new clients
• Participate in clinical product development and execute the product roadmap within scope, time and budget
• Develop a keen understanding of clinical products in the PBM industry to work collaboratively to expand product offerings, refine current product positioning, and develop key messages for both existing and potential clients
• Assist in analyzing the products performance, position, and utility for our clients and their members
• Participate in the development of marketing materials related to population health
• Conduct opportunity analyses for prospective clients in consultation with the Clinical Account Executives
• Develop and continually improve strategies, objectives, and policies for the assigned products, programs, and establish and monitor high performance standards and productivity measures, targets
• Assure appropriate testing has been conducted by staff for any system/app enhancement or break-fix
• Other duties as assigned

Product Manager, Population Health

• Define and execute AI strategy across multiple business units, aligning with company goals and objectives.
• Collaborate with cross-functional teams to identify AI opportunities, and develop business cases to support investment decisions.
• Lead the development of AI product roadmaps, ensuring alignment with business objectives.
• Define AI strategy and then develop a creative, high-quality, and clear product roadmap.
• Be the “translator” for internal stakeholders, including business lines and cross-functional teams.
• Understand how and when to use design thinking, UX, and other frameworks into the process for a flexible hybrid methodology that fits the team, product, and customer.
• Prioritize initiatives and get commitments from internal stakeholders using excellent communication and negotiation skills.
• Mentor and help develop members of the team.

Lead Product Manager, AI Strategy – Execution

• The role drives the development and execution of both short- and long-term strategies for retail bags & sheeting product lines.
• Work cross functionally to update, communicate and implement the strategic vision for the business.
• Identify internal and external business needs along with growth opportunities.
• Define and develop strategic investment plans to support growth and profitability improvement.
• Leads the team in the development of retailer‑specific category growth strategies, including assortment, shelving, merchandising, and product innovation recommendations.
• Conduct market research to drive innovation and growth.
• Manage all aspects of new product launches and cross customer promotional opportunities.
• Manage new product and customer pricing and profit, collaborating with Finance, Operations, Sourcing, Supply Chain and Sales.
• Monitor market pricing and provide input on competitive landscape.
• Develop clear product positioning and communication strategies; collaborate with Marketing, manage product positioning tools.

Product Management Director

• Own and support product initiatives focused on marketplace growth, booking conversion, and customer experience.
• Partner with SEO/SEM, Brand, and Growth teams to improve traffic efficiency, ROAS, and customer acquisition performance.
• Collaborate with Engineering and third-party partners on marketplace and inventory integrations.
• Translate business needs into clear product requirements, user stories, and prioritized roadmaps.
• Support experimentation efforts including A/B testing, pricing optimization, and conversion analysis.
• Analyze marketplace performance metrics, customer behavior, and funnel data to identify improvement opportunities.
• Partner cross-functionally with Data, Finance, and Franchise Operations teams on strategic initiatives and forecasting.
• Support continuous improvement initiatives by identifying process enhancements and operational efficiencies.
• Contribute to a collaborative work environment that promotes innovation, communication, and accountability.
• Other duties as assigned because every day is different in hospitality!

• Meet task and project deadlines through active dependency management and delivery cadence
• Create quality outputs with pragmatic tradeoffs and repeatable delivery
• Follow QRM with reviewable design decisions and risk tradeoffs
• Understand core tech stacks and make pragmatic architecture and automation decisions
• Delegate and teach effectively, with meaningful execution delegated to others when appropriate
• Identify client problems and design features with clear tradeoffs
• Manage feature dependencies and budgets
• Prepare client communications that explain tradeoffs and results clearly
• Act as a trusted partner for features and tradeoffs
• Meet or exceed client expectations through repeatable delivery and improved efficiency
• Coach staff in tool usage, patterns, and feedback
• Handle conflict productively and build trust
• Provide and obtain timely feedback with clear expectations
• Optionally participate on market segment committees
• Identify scalable opportunities and support pilots
• Support practice marketing efforts as appropriate
• Assist with broader practice needs such as mentoring and interviewing

Technical AI Product Lead

• Influence the roadmap and establish the business requirements for CRM-related initiatives
• Stay current on new product features for existing Martech platforms and lead change management and adoption.
• Partner with the Senior Director of CRM and Consumer Strategy and other marketing leaders to identify, document, and prioritize critical use cases that require new capabilities.
• Identifies needs and pain points of users and translates them into detailed user stories in Jira that capture the business objective, needs, and can be understood by IT as part of the PI Planning process for Marketing.
• Collaborate with internal teams (e.g., IT, Marketing Analytics, Marketing Automation) and external vendors to proactively deliver seamless, data-driven consumer experiences.
• Champion the customer perspective in all CRM initiatives, ensuring solutions are intuitive, personalized, and impactful.

Senior Product Manager, Marketing Technology

• Become an expert in a given product category.
• Research and source new products from domestic and international vendors.
• Visit vendors and attend product tradeshows to increase knowledge of manufacturing processes and market trends.
• Provide product recommendations after reviewing competitors’ offerings, customer comments, and market trends.
• Participate in vendor meetings and lead some negotiation sessions.
• Assist in the catalog layout preparation processes and strategize with Product Manager on new product placement within the catalog.
• Seek creative methods to increase company profitability, product quality, and efficiency.
• Collaboratively work with the Purchasing, Creative, Quality Control, Compliance, and Pricing teams.
• Mentor and train Marketing Associates.

Associate Product Manager

• Own our next generation inventory management and store ordering solution that will be responsible for ordering 25%+ of fresh food volume in grocery in the US, eliminating 100s of millions of pounds of food waste (with the potential to grow that to billions)
• Own your product vision and roadmap, including the ML models, end to end app experience, monitoring and reporting, and data validation.
• Communicate both the business and technical rationale behind your decisions. Evangelize your vision and excite others with where you want to take your product.
• Deeply understand the market and our customers in order to build products that deliver massive value to our customers and the broader fresh food ecosystem.
• Work cross-functionally with Operations, Engineering, Design, Marketing, and Commercial to realize our product vision by taking products from conception to launch.
• Build strong relationships with partners and customers in order to inform roadmap and product prioritization.
• Develop user stories and product requirements, engage in usability and prototype testing, and define and monitor success metrics for maximal impact.

• Product Strategy: Translate the day-to-day activities of our users into clear requirements that drive user value.
• Working closely with the Product Management Director to prioritize roadmap elements.
• Own and refine the product backlog - balancing long-term vision with short-term iteration.
• A good instinct for must-have functionality vs. nice-to-have.
• Work with customers and other SME’s to understand issues and nuances of work patterns to develop a superior product.
• Listen intently, drive for clarity of problem and clarity of the why behind asks.
• Collaborate with UI/UX to define intuitive workflows that reduce friction for users.
• Support go-to-market readiness - helping internal teams understand, demo, and position new functionality.
• Monitor adoption and usage after launch, identifying where the product delivers measurable improvements in accuracy, time savings, or decision quality.
• AI-Enabled Using AI tools (Claude, Cursor, Copilot, etc.) to accelerate requirements writing, research, and backlog refinement.
• Delivery: Write concise user stories and acceptance criteria grounded in real business use cases.
• Follow agile-ceremony cadence (planning, estimation, retro, standup).
• Work closely with product development and QA to prioritize, review work, accept work and iterate as a squad.

Product Owner – Freight Audit Pay Products

• Performs analysis of the business goals, objectives and needs of the general business environment
• Performs research and analysis to support business operations and presents findings to manager
• Delivering working product increments to clients, on time, on budget and according to best quality standards
• Working with product management, stakeholders, peers and teams to define and prioritize the product backlog
• Engaging in scrum rituals and ceremonies
• Driving improvements in solution design, analysis and testing activities
• Plans and designs business processes and make recommendations
• Utilizes systems and data to resolve business issues
• Identifies and implements best practices
• Calculates/estimates costs and benefits of alternative actions or solutions
• Analyzes and documents business processes and metrics and identifies improvement opportunities
• May train internal employees on changes to business practices
• Formulates and defines system scope and objectives through research
• Devises or modifies procedures to solve complex problems
• Includes analysis of business and user needs, documentation of requirements
• Influences business partners and service providers regarding priorities

Product Manager II, Technical

• Lead the product vision, roadmap, and execution for Plex's Data & Integration platform, including APIs, events, identity and access management, integrations, and core data services.
• Evolve Plex's API and MCP strategy, ensuring secure and scalable access to platform capabilities for customers, partners, and internal development teams.
• Lead product strategy for event‑driven architecture, including how you produce, govern, and consume operational events across systems in near real-time.
• Promote a cohesive approach to data modeling and semantic layers, ensuring Plex data is well‑defined, discoverable, and reusable across operational workflows, analytics, integrations, and AI or agent‑based use cases.
• Own product direction for Identity and Access Management (IAM), including authentication, authorization, and fine‑grained access control, in close partnership with security and compliance teams.
• Define platform strategy for integrations and connectors, allowing seamless data exchange with enterprise IT systems, cloud platforms, analytics tools, and automation ecosystems.
• Own core data platform capabilities, including data archival, document storage, retention policies, and lifecycle management, aligned with customer needs and regulatory requirements.
• Collaborate with domain product teams (MES, QMS, ERP) to ensure data, events, and semantic definitions support their roadmaps and reduce fragmentation across the platform.
• Engage directly with customers, partners, sales, and stakeholders to understand integration challenges, validate priorities, and communicate platform strategy.
• Establish clear metrics to measure adoption, reliability, performance, and long‑term impact of data and integration capabilities.

Senior Product Manager, Data & Integration

• Define and execute product and portfolio vision, aligned to business and enterprise strategy
• Establish and manage product roadmaps, investment priorities, and OKRs
• Own the end-to-end product lifecycle, including discovery, design, development, testing, and release readiness
• Lead cross-functional collaboration across Product, Operations, Technology, Business Line Stakeholders and Risk partners
• Translate business needs into clear requirements, epics, and backlog priorities
• Drive modernization initiatives, balancing business value and technical debt
• Ensure risk-aware delivery, including policy, control, and regulatory alignment
• Utilize data and insights to prioritize work, measure performance, and optimize outcomes
• Influence decisions and communicate effectively with senior leadership and stakeholders

Product Manager – WCIB Transformation Office

• Reports to the Business Unit General Manager
• Responsible for Radio Remote Controls and other wireless device product lines
• Oversee product introduction and phase out
• Evaluate competitive products, strategies and markets
• Act as a technical expert for the product
• Conduct return on investment analysis to justify product investments

Product Manager, Wireless Controls

• Develop and recommend product roadmap plans used to develop global strategic goals.
• Conduct market studies, including VOC to understand new/adjacent market opportunities and assess viability.
• Integrate market product position (feature, benefit, value) for support of product design definitions.
• Validate value propositions to differentiate product lines.
• Analyze competitive landscape threats, opportunities and market and technology trends.
• Analyze new product concept viability including sales volume, price, cost, margin and profit potential.
• Direct the implementation of the global product line strategic plan to prioritize and maximize company and product line profitability and investments.
• Develop new product business case and required documents.
• Direct Go-to-Market strategies for assigned new projects. This includes working with marketing on collateral development.
• Manage the portfolio profitability by reviewing and taking actions to maintain the overall portfolio gross margin through pricing actions, product obsolescence, or internal cost reduction initiatives.
• Manage the product family life cycle and determine when upgrades need to be planned and phased in, and when to phase out the product.

Senior Product Manager

• Own the end-to-end search platform, including retrieval, ranking, recommendations and matching, to drive engagement, conversion, and marketplace outcomes.
• Continuously improve product performance through rigorous experimentation (A/B testing), data analysis, and user research.
• Partner closely with Engineering, Data Science, and Design to define and ship high-impact features that improve relevance, quality, and efficiency of search results.
• Define and prioritize product requirements, roadmaps, and success metrics aligned to business goals.
• Develop a deep understanding of user intent, segmentation, and behavior to inform search strategy and personalization approaches.
• Lead quantitative and qualitative analyses (e.g., funnel diagnostics, cohort analysis, usability studies) to identify opportunities and inform decisions.
• Establish and monitor key performance indicators (KPIs), including “do no harm” metrics, to ensure balanced and sustainable product improvements.
• Analyze competitive landscape and industry trends to inform product direction and differentiation.

Senior Product Manager II, Search Platform

• Defines and executes product vision, strategy, and roadmap for assigned trades and agriculture product portfolios
• Leads the Agriculture and Trades pathway product line within CTE, driving new product innovation, managing and optimizing the existing product portfolio, and ensuring product success for both internal and external stakeholders
• Conducts market research to identify industry trends, standards, certifications, and emerging technologies within CTE, workforce development, and Agriculture and Trades education
• Incorporates experiential learning approaches and relevant technologies to enhance instructional effectiveness
• Engages educators, administrators, and industry partners to gather insights and validate product concepts
• Analyzes competitive landscape and identify opportunities for differentiation and innovation
• Collaborates with engineering, design, and education teams to develop hands-on learning tools, curriculum, and supporting resources
• Manages project timelines, priorities, and resources to support successful product development launches
• Partners with marketing to support go-to-market strategy, positioning, and messaging
• Monitors product performance, adoption, and customer feedback throughout the product lifecycle

Product Manager, CTE

• Support successful execution against a variety of digital/technology product initiatives
• Troubleshoot and problem-solve customer experience issues
• Assist in defining product backlog items
• Ensure the backlog is visible, clear and prioritized
• Contribute to a unified methodology within team and stakeholders
• Leverage design thinking, AI, UX, and other frameworks for product development

Associate Digital and Technology Product Owner

• Drive Strategic Discovery: Lead cross-functional teams in conducting deep-market research and user discovery to identify untapped opportunities.
• Rapid Hypothesis Validation: Define and test core product hypotheses using MVPs, rapid prototyping, and "painted-door" tests to identify "lethal risks" early.
• Product Strategy Architecture: Synthesize complex qualitative and quantitative data into a cohesive strategy, defining the North Star metric and initial roadmap for the initiative.
• Business Leadership: Collaborate with Marketing, Sales, and Legal to design GTM strategies and partner with Finance to project long-term unit economics and scalability.
• Mentorship & Culture: Serve as a mentor and coach to more junior Product Managers. Lead by example in product craft, communication, and strategic thinking, effectively leveling up the team around you.
• Operational Excellence: Codify the frameworks, tools, and processes that allow the company to launch new products predictably and repeatedly.
• Executive Influence: Make high-stakes "Go/No-Go" recommendations to executive leadership based on evidence and market signals.

Senior Product Manager II, Retention

• Support the communication of the strategy and roadmap within the Client Reporting area
• Create features, user story maps, requirements validation, and define acceptance criteria
• Supporting the scrum team during refinement and implementation
• Facilitate system demos and involve relevant stakeholders
• Define and refine scope with clients

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Product Manager, Population Health

Lead Product Manager, AI Strategy – Execution

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Product Manager

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Senior Product Manager, Marketing Technology

Associate Product Manager

Product Manager

Product Owner – Freight Audit Pay Products

Product Manager II, Technical

Senior Product Manager, Data & Integration

Product Manager – WCIB Transformation Office

Product Manager, Wireless Controls

Senior Product Manager

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Product Manager, CTE

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Senior Product Manager II, Retention

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