Product Manager

• Lead product discovery by conducting in-depth customer research
• Guide cross-functional teams through the full product development lifecycle
• Serve as the active Product Owner, maintaining a groomed and prioritized backlog
• Identify opportunities to apply AI and automation
• Define success through measurable KPIs and use data-driven insights
• Design solutions with global customers in mind
• Collaborate with the broader product management team

Senior Inbound Product Manager, Grants Management

• Provides direction to product development and the overall process of the product and services function.
• Builds products and services from existing ideas and helps to develop new ideas based on industry experience and contact with customers and prospects.
• Increases profitability of existing products and services to developing new solutions which advance business objectives and client needs.
• Builds strong working relationships with marketing, sales, support staff, product development and vendors plus senior management and key customers.
• Manages the process from product development to product launch, ensuring execution is in line with project plan, for small or moderately complex new product initiatives or existing product initiatives.
• For the International Business Segment, typical annual revenues for a small or moderately complex product initiative would be approximately $250k or less.
• For assigned products, owns, manages, and communicates a product roadmap, including collaborating with industry analysts to form competitive analysis, and with delivery, sales, and relationship management teams to determine prioritization, development, and ongoing costs of delivery, and market positioning.
• Manages the details of product backlog and ensures continual enhancements to existing products.
• For assigned products, develops the "go to market packaging" for existing products or smaller product initiatives and supports the "go to market" strategy on the new or more complex product initiatives.
• Collaborates with product marketing to develop product marketing strategies based on established product objectives, costs, and value proposition.
• Reviews research with product marketing to quantify value proposition for inputs to pricing analysis and marketing collateral.
• Defines pricing strategies for new and existing products considering competitive pricing models, target customer segment base, internal costs, value proposition metrics (e.g., savings to clients, process costs, etc.), and market acceptance and adoption rates.
• Participates in defining alternative models complete with benefits, and present final pricing recommendations to executive management for adoption.
• Develops business cases requiring minimal analytical skills for new product functionality to serve as inputs to decision-making, prioritization, pricing, and client value proposition.
• For assigned product initiatives, collaborates with company business leaders, industry analysts, sales, IT, legal, strategic marketing and relationship management teams to define product goals, objectives, market positioning, and pricing strategies.
• Complies with established methodology for managing product strategy.
• Follows a structured, repeatable process for collecting and analyzing market research, to include industry publications, analyst research, experiential research, client surveys, etc.
• Supports the strategic planning approach for summarizing and communicating the results of aggregate research.
• Participates in product concept and requirements workshops with clients and internal development teams in pursuit of product requirements, objectives, and architecture decisions.
• Documents workshop results in a format suitable for consumption by all audiences, including interactive review and feedback from clients and internal parties.
• For assigned products, supports the collaboration with product delivery and technology architecture to validate detailed design, particularly to ensure that product objectives and key requirements are met and aligned with the market needs and the business unit strategy.
• Completes required documentation and provides design direction, testing support, and general assistance to delivery team, as needed, during the execution phase of product development consisting of moderate complexities and scopes.

Senior Product Manager

• Own and support product initiatives focused on marketplace growth, booking conversion, and customer experience.
• Partner with SEO/SEM, Brand, and Growth teams to improve traffic efficiency, ROAS, and customer acquisition performance.
• Collaborate with Engineering and third-party partners on marketplace and inventory integrations.
• Translate business needs into clear product requirements, user stories, and prioritized roadmaps.
• Support experimentation efforts including A/B testing, pricing optimization, and conversion analysis.
• Analyze marketplace performance metrics, customer behavior, and funnel data to identify improvement opportunities.
• Partner cross-functionally with Data, Finance, and Franchise Operations teams on strategic initiatives and forecasting.
• Support continuous improvement initiatives by identifying process enhancements and operational efficiencies.
• Contribute to a collaborative work environment that promotes innovation, communication, and accountability.
• Other duties as assigned because every day is different in hospitality!

• Communicate with the leadership team to understand company goals and strategy to create new solutions and evolve existing products that ensure marketing leading position.
• Define product vision and strategy aligned with company objectives and customer needs.
• Gather, prioritize, and write detailed requirements from clients, internal stakeholders, and market research.
• Partner with engineering, product design, and clinical SMEs to deliver high-quality, high-impact, and timely releases using Agile methodology.
• Use data and customer feedback to inform decisions and iterate quickly.
• Coordinate with Product Marketing to support go-to-market activities: pricing, positioning, training, and collateral development.
• Monitor key KPIs (e.g., adoption, impact on revenue, efficiency) to measure success and identify areas of improvement.
• Serve as a thought leader both internally and externally—evangelizing Waystar's product vision in client meetings and industry events.

• Own and maintain a prioritized product backlog, ensuring stories are always ready for sprint planning
• Write clear, detailed user stories and acceptance criteria that engineering teams can execute without ambiguity
• Identify opportunities to embed agentic workflows into the product — from intelligent automation of compliance checks to AI-assisted user experiences
• Actively use AI tools throughout the product development lifecycle — from discovery and story writing to sprint planning and release documentation — to move faster and raise the quality bar
• Actively participate in all Scrum ceremonies — sprint planning, daily standups, reviews, and retrospectives
• Collaborate with the PM team to break down strategic initiatives into actionable backlog items
• Validate completed work against acceptance criteria and manage sprint releases
• Gather and synthesize input from customer success, support, and stakeholders to inform backlog priorities
• Track and communicate sprint progress, surface blockers, and drive resolution quickly
• Maintain deep knowledge of the product and advocate for a consistent, high-quality user experience

Senior Product Owner

• Apply SME knowledge of B2B customer needs to drive the end-to-end product planning and execution for complex product lines, ensuring alignment with company-wide strategic goals and focusing on capabilities that drive utilization and meaningful ROI for our employer customers.
• Define the B2B roadmap, spanning our native platform and integrations within the HR tech ecosystem, influencing investment decisions and resourcing across departments.
• Conduct discovery with internal customer-facing teams, customers and HR partners to validate problems and identify high-value opportunities.
• Optimize the customer experience to drive adoption, utilization, satisfaction and retention inclusive of redefining onboarding flows, optimizing customer touchpoints, and developing integration and partner strategies. Navigate across complex customer hiring workflows, fragmented tech stacks and a robust partner ecosystem.
• Lead a cross-functional agile product squad with engineering, design, and business partners to deliver breakthrough features and capabilities at speed and scale. Define and write product epics and requirements, and maintain a rigorous prioritization framework that balances strategic business impact, technical feasibility and user value.
• Lead product go-to-market (GTM) strategies in partnership with sales, marketing, customer success, and operations, ensuring cohesive, high-impact product launches.
• Design and execute experimentation programs (e.g., A/B testing, multivariate testing) to optimize customer journeys, validate hypotheses, and drive KPI improvements.
• Act as a trusted advisor to leadership, reporting product performance, roadmap progress, and key risks or dependencies.
• Anticipate market trends, emerging technologies, and evolving customer needs to identify and shape net-new product opportunities.

Senior Product Manager, B2B

• Own our next generation inventory management and store ordering solution that will be responsible for ordering 25%+ of fresh food volume in grocery in the US, eliminating 100s of millions of pounds of food waste (with the potential to grow that to billions)
• Own your product vision and roadmap, including the ML models, end to end app experience, monitoring and reporting, and data validation.
• Communicate both the business and technical rationale behind your decisions. Evangelize your vision and excite others with where you want to take your product.
• Deeply understand the market and our customers in order to build products that deliver massive value to our customers and the broader fresh food ecosystem.
• Work cross-functionally with Operations, Engineering, Design, Marketing, and Commercial to realize our product vision by taking products from conception to launch.
• Build strong relationships with partners and customers in order to inform roadmap and product prioritization.
• Develop user stories and product requirements, engage in usability and prototype testing, and define and monitor success metrics for maximal impact.

• Product Strategy: Translate the day-to-day activities of our users into clear requirements that drive user value.
• Working closely with the Product Management Director to prioritize roadmap elements.
• Own and refine the product backlog - balancing long-term vision with short-term iteration.
• A good instinct for must-have functionality vs. nice-to-have.
• Work with customers and other SME’s to understand issues and nuances of work patterns to develop a superior product.
• Listen intently, drive for clarity of problem and clarity of the why behind asks.
• Collaborate with UI/UX to define intuitive workflows that reduce friction for users.
• Support go-to-market readiness - helping internal teams understand, demo, and position new functionality.
• Monitor adoption and usage after launch, identifying where the product delivers measurable improvements in accuracy, time savings, or decision quality.
• AI-Enabled Using AI tools (Claude, Cursor, Copilot, etc.) to accelerate requirements writing, research, and backlog refinement.
• Delivery: Write concise user stories and acceptance criteria grounded in real business use cases.
• Follow agile-ceremony cadence (planning, estimation, retro, standup).
• Work closely with product development and QA to prioritize, review work, accept work and iterate as a squad.

Product Owner – Freight Audit Pay Products

• Define and execute the tactical vision for product development
• Support emerging Agentic Commerce initiatives including proofs of concept
• Drive the feature backlog across AI platforms, commerce services, and brand integrations
• Lead agile delivery with engineering teams
• Manage stakeholder relationships and present updates
• Prioritize and maintain the product backlog for agentic commerce initiatives
• Analyze production issues and guide fixes
• Train and mentor Product Owners

Senior Product Owner – Agentic AI

• Lead the modernization and consolidation product roadmap execution across multiple scrum teams supporting the full benefits administration portfolio
• Coordinate product priorities, release sequencing, and dependencies across multiple Product Owners — each owning their team's individual backlog — to deliver the portfolio roadmap
• Own end-to-end execution of platform migration workstreams from current-state architecture into the target environment
• Partner with engineering, compliance, operations, fraud, finance, and executive leadership to define and continuously refine product and platform strategy
• Translate complex operational and regulatory requirements into scalable technical product solutions, with deep attention to HIPAA and PHI/PII compliance across every system touch point
• Drive backend platform improvements related to data architecture, integrations, workflows, reporting, and operational tooling across the team-of-teams
• Own technical product execution for initiatives spanning HSA, FSA, HRA, COBRA, retirement administration, commuter, compliance systems, and fraud operations
• Facilitate workshops and discovery sessions to identify gaps across legacy systems and define future-state architecture requirements
• Work closely with engineering teams on APIs, data flows, platform dependencies, migration planning, and systems interoperability across third-party retirement administration platforms
• Prioritize modernization roadmaps balancing business impact, compliance risk, technical debt, and operational scalability across competing demands from multiple delivery teams
• Help establish long-term product strategy around recordkeeping, retirement administration, and backend administration infrastructure

Principal Product Manager – Benefits Administration, Modernization

• Lead the strategy and roadmap for AI-based personalization across Adobe.com for our B2C and B2B customers
• Define and scale the personalization program, grounded in business strategy and expected outcomes, using behavioral, firmographic, and contextual data
• Partner with data science and engineering teams to develop and deploy machine learning models for content recommendations, targeting, and journey orchestration
• Own the outcomes for the B2B web personalization strategy & plan – push back if plans don’t align to critical metrics
• Find opportunities to demonstrate generative AI and automation to dynamically develop and optimize content experiences
• Translate business goals into clear product requirements, use cases, and measurable metrics
• Collaborate closely with UX, design, and content teams to deliver cohesive, personalized user journeys
• Partner with marketing collaborators in the Medium & Large business teams to align on vision, priorities, and outcomes
• Drive cross-functional planning sessions and influence roadmap decisions across teams
• Clearly communicate strategy, insights, and results to executives and senior collaborators

Senior Product Manager – Personalization

• Own the end-to-end search platform, including retrieval, ranking, recommendations and matching, to drive engagement, conversion, and marketplace outcomes.
• Continuously improve product performance through rigorous experimentation (A/B testing), data analysis, and user research.
• Partner closely with Engineering, Data Science, and Design to define and ship high-impact features that improve relevance, quality, and efficiency of search results.
• Define and prioritize product requirements, roadmaps, and success metrics aligned to business goals.
• Develop a deep understanding of user intent, segmentation, and behavior to inform search strategy and personalization approaches.
• Lead quantitative and qualitative analyses (e.g., funnel diagnostics, cohort analysis, usability studies) to identify opportunities and inform decisions.
• Establish and monitor key performance indicators (KPIs), including “do no harm” metrics, to ensure balanced and sustainable product improvements.
• Analyze competitive landscape and industry trends to inform product direction and differentiation.

Senior Product Manager II, Search Platform

• Drive Strategic Discovery: Lead cross-functional teams in conducting deep-market research and user discovery to identify untapped opportunities.
• Rapid Hypothesis Validation: Define and test core product hypotheses using MVPs, rapid prototyping, and "painted-door" tests to identify "lethal risks" early.
• Product Strategy Architecture: Synthesize complex qualitative and quantitative data into a cohesive strategy, defining the North Star metric and initial roadmap for the initiative.
• Business Leadership: Collaborate with Marketing, Sales, and Legal to design GTM strategies and partner with Finance to project long-term unit economics and scalability.
• Mentorship & Culture: Serve as a mentor and coach to more junior Product Managers. Lead by example in product craft, communication, and strategic thinking, effectively leveling up the team around you.
• Operational Excellence: Codify the frameworks, tools, and processes that allow the company to launch new products predictably and repeatedly.
• Executive Influence: Make high-stakes "Go/No-Go" recommendations to executive leadership based on evidence and market signals.

Senior Product Manager II, Retention

• Own and drive high-impact, cross-organization initiatives. You will be the primary driver for a number of high-impact, multi-quarter initiatives, aligning stakeholders and ensuring buy-in across Technology and company leadership.
• Drive product strategy and insights. Work closely with Strategic Initiatives, Revenue, and our internal Sales team to define long-term vision and strategy; identify opportunities through sales analytics and data insights; create alignment within the broader organization to define laser-focused roadmaps.
• Own product outcomes end-to-end. Deliver measurable impact across key company metrics, including net sales, market share, NPS, and expansion targets. Partner with Data and Engineering to define measurement frameworks for product performance.
• Influence platform and system design. Sales initiatives impact product offerings for the broader Nabis ecosystem. You will partner with other product managers and engineers to shape scalable and extensible solutions for the broader platform.
• Field research. Shadow sales reps and join ride-alongs with field teams, directly visiting retailer sites. You will partner closely with our sales team to gain on-the-ground insights.

Senior Product Manager, Sales

• Lead product strategy and innovation to identify future product opportunities, growth areas, and differentiated market positions.
• Continuously assess emerging technologies, scientific developments, customer needs, market shifts, and competitor activity to inform product direction.
• Build and maintain an innovation roadmap that translates validated opportunities into broader product strategy and future roadmap recommendations.
• Lead design to elevate existing product experiences and validate new concepts, with a strong emphasis on future-state innovation.
• Establish a repeatable process for opportunity assessment, concept testing, prioritization, and continuous improvement across design and research.
• Partner with research and design teams to turn customer insight, market evidence, and usability learnings into actionable product concepts.

Director of Product Strategy, Design, Innovation

• The Director of Product Management leads the strategy, development, and execution of the company’s core platform capabilities.
• This role oversees the Product Management team, drives core roadmap priorities, and partners closely with Research, Product Strategy & Innovation, Engineering, Design, and Leadership.
• Ensures the core platform is robust, scalable, and positioned to support both existing product needs and future innovation.
• Act as the product program lead for the core platform, coordinating cross-functional dependencies, delivery planning, execution rhythms, and alignment across teams.
• Manage and develop the Product Management team, setting priorities, operating rhythms, and accountability across the core product organization.

Director of Product Management

• We’re looking for a strategic, systems-oriented Senior Product Manager to lead the development of our integrated experiences.
• Identify what matters most: the right workflows, right customers, and right capabilities, then partner with cross-functional teams to bring those to life in our integrated platform.
• Act as the connective tissue between growth, pricing, platform, and customer experience, ensuring that the most critical user workflows are clearly defined, competitive in the market, and scalable across customer segments.
• Building a team of sharp, creative people who love solving hard problems. We value curiosity over ego, initiative over waiting for permission, and people who genuinely care about doing great work.

Product Manager – Programs

• Own the end-to-end product strategy and roadmap for marketplace experiences (buyer, seller, and platform capabilities)
• Identify opportunities to drive growth, engagement, and monetization across the marketplace ecosystem
• Partner with stakeholders to define product requirements, business cases, and success metrics
• Translate complex problems into clear, actionable product plans and features
• Lead cross-functional execution with Engineering, Design, Analytics, and Operations teams
• Use data, experimentation, and customer insights to inform decisions and optimize performance
• Drive continuous improvement through A/B testing, funnel analysis, and user feedback
• Ensure alignment with company goals while balancing short-term wins and long-term platform scalability
• Communicate product vision, progress, and outcomes to leadership and key stakeholders

Senior Product Manager, Marketplace

• Own implementation of approved roadmap initiatives from start to finish.
• Transform MVP initiatives into prioritized features and functions with detailed requirements in user stories to represent business needs.
• Document processes, track development progress, and demo solutions for approval.
• Own and complete User and Production Acceptance Testing to validate end-to-end systems and processes.
• Keep up-to-date with changing business and user conditions to proactively identify and recommend opportunities for enhancing and streamlining business processes.
• Drive resolution of risks and issues as they arrive.
• Build relationships to improve communication with collaborators and business process owners.
• Engage with business professionals, application developers, architects, and technical personnel within an Agile process environment.
• Act as a liaison between the business and development teams, collaborating closely with technical leads and developers to delight the customer.

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