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Product Delivery Manager
Homes 4 RentProduct Delivery Manager facilitating Agile processes at American Homes 4 Rent. Responsible for delivering high‑quality products while ensuring compliance with standards and fostering continuous improvement.
Tech Stack
Tools & technologiesPMP
About the role
Key responsibilities & impact- Organizes and facilitates daily stand-ups, sprint planning, sprint reviews, retrospectives, and refinements.
- Ensures Scrum events are productive and kept within the timebox.
- Collaborates with Product Manager(s) to manage the technical/support backlog.
- Ensures backlog items are well-defined and ready for the project team to work on.
- Tracks and reports on the progress of backlog items and ensures timely resolution of support issues.
- Provides support for product-related issues and ensures timely resolution.
- Partners with the support team to address customer concerns and feedback.
- Implement best practices for product support and continuous improvement.
- Supports third-party apps as needed.
- Provides deployment process support.
- Identifies and removes obstacles hindering the project team’s progress.
- Ensures the team has necessary resources and support to complete work.
- Provides insights on Agile principles and practices with the project team.
- Supports the team and members to become more self-organized, versatile, and enhance the team’s skills and overall performance.
- Leads the planning, coordination, and execution of delivery activities to ensure scalable, stable, and high-quality products are delivered on time.
- Ensures all work complies with established compliance, security, and governance standards while maintaining delivery excellence across the product lifecycle.
Requirements
What you’ll need- High school diploma or GED required
- Bachelor’s degree in business, engineering, computer science, relative field or an equivalent combination of education and experience preferred
- Minimum five (5) years of experience in project management, preferably in a product development environment
- Demonstrated experience of managing successful projects required
- Experience working in cross-functional environment(s) with engineering, product, support, and business stakeholders
- Experience leading through influence; leading a scrum project team
- Certified ScrumMaster (CSM), Professional Scrum Master (PSM), or SAF3 Scrum Master (SSM) preferred
- Project Management Professional (PMP) or equivalent delivery certification preferred
- Formal Agile training strongly preferred
- Advanced knowledge of Agile and Scrum frameworks
- Strong understanding of software development lifecycles and delivery methodologies
- Knowledge of product and technical backlog management
- Understanding of enterprise governance, compliance, security, and quality standards
- Familiarity with post release support models, incident management, and continuous improvement practices
- Proficiency in project management tools and software preferred
- Strong facilitation skills to lead Scrum ceremonies, planning sessions, and retrospectives effectively
- Excellent verbal and written communication skills
- Ability to identify, remove, or escalate impediments impacting team performance and delivery outcomes
- Strong analytical and problem-solving skills to assess risks, address delivery challenges, and drive process improvements
- Ability to lead through influence, aligning cross-functional teams without direct authority
- Effective stakeholder management skills including coordination with product, engineering, support and business partners
- Ability to deliver scalable, stable, and high-quality products on time while ensuring alignment with compliance, security, and governance standards
- Ability to drive continuous improvement by leveraging Agile metrics, retrospectives, and feedback loops
- Ability to adapt delivery approaches to evolving business needs, team maturity, and technical complexity.
Benefits
Comp & perks- Employees have the opportunity to participate in medical, dental and vision insurance;
- Flexible spending accounts and/or health savings accounts;
- Dependent savings accounts;
- 401(k) with company matching contributions;
- Employee stock purchase plan;
- Tuition reimbursement program;
- 9 paid holidays per year;
- Paid time off (PTO) accrued at a rate of 0.0577 hours of PTO per hour worked, up to a maximum of 120 hours per year.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Agile MethodologiesScrum FrameworkProject ManagementSoftware Development LifecycleIncident ManagementContinuous ImprovementRisk AssessmentDelivery MethodologiesFacilitation SkillsAnalytical Problem-Solving
Soft Skills
Effective CommunicationTeam LeadershipInfluence Without AuthorityCollaborationAdaptability
Certifications
Certified ScrumMaster (CSM)Professional Scrum Master (PSM)SAFe Scrum Master (SSM)Project Management Professional (PMP)