Product Manager

• Support the development of value ‑ add product concepts and contribute insights that inform the FedNow roadmap.
• Maintain working knowledge of FedNow features and help analyze upcoming enhancements to understand customer impact.
• Develop an understanding of the instant payments ecosystem—including key players, competitive dynamics, and emerging trends—to provide well ‑ reasoned recommendations.
• Collaborate closely with partner teams (product delivery, credit risk, legal, risk, Board of Governors, marketing, operations, program management, and technology) to support delivery of new product capabilities.

Business Growth Lead Product Manager

• Works closely with business analysts, developers, product managers, operations, and safety experts
• Drives operations and safety programs at refining locations
• Manages lifecycle of internally developed and commercial software
• Acts as a liaison between IT and business leaders
• Maintains the Operations Excellence team’s backlog and directs work
• Works with internal and external partners to select technology products
• Develops best practices and ensures compliance with company standards

Senior Product Owner

• Own and manage the product-area backlog, including prioritization, sequencing, and ensuring readiness for execution
• Be accountable for delivering defined product outcomes, with a focus on business value and impact—not just feature completion
• Make informed scope and trade-off decisions at the sprint and program increment level to optimize delivery outcomes
• Ensure strong alignment between business intent, product capabilities, and execution across delivery teams
• Lead problem discovery efforts to define clear product intent and strategic direction
• Translate complex business needs into well-defined features with measurable outcomes and success metrics
• Partner closely with stakeholders to align on priorities, scope, and definition of success
• Ensure the backlog is execution-ready, providing clear direction to Product Analysts, Business Analysts, and delivery teams
• Provide guidance and support throughout testing, validation, and production issue resolution
• Drive clarity on cross-team dependencies, integration points, and delivery risks
• Partner with risk and control teams to deliver compliant, scalable product solutions within a regulated environment
• Lead trade-off decisions that balance speed, quality, and control requirements
• Navigate and manage complexity across systems, data flows, and partner teams to ensure successful delivery
• Coach, mentor, and develop Product Analysts and Business Analysts, fostering strong product thinking and execution discipline
• Set clear expectations for backlog quality, ownership, and delivery rigor
• Build and sustain a high-performing product team culture focused on accountability, collaboration, and outcomes

Product Owner

• Lead the strategic planning, development, and management of merchant processing products and client service experiences.
• Shape business strategy, driving commercialization, and delivering profitable growth across small business and micro-merchants.
• Define and execute product strategy and financial plans, including performance forecasting and profitability outcomes.
• Collaborate with internal stakeholders, vendors, and customers to deliver scalable merchant solutions.
• Manage reporting and analytics to support growth and decision-making.

Senior Product Manager – Merchant Strategy

• Create, manage, and drive the overall product strategy and roadmap using Agile methodology, in partnership with product, strategy, business, operations, and stakeholder teams.
• Define product outcomes and OKRs to prioritize features and epics, breaking down work into actionable steps to support product discovery, design, development, and delivery.
• Oversee the full product lifecycle and guide the roadmap using OKRs, collaborating closely with Agile, experience design, technology, and risk partners to deliver impactful business and customer outcomes.
• Collaborate with stakeholders to define and prioritize customer-centric capabilities; own, write, refine, and manage the product backlog.
• Partner with teams across OPM, Operations, Chief Digital Office, Technology, Marketing, Finance, Analytics, Sales, and Enterprise CX to identify and deliver new client experiences that drive digital adoption.
• Ensure cross-functional representation throughout discovery, design, development, delivery, and assessment to deliver solutions that create customer and business value.
• Lead the end-to-end management of and delivery of enablement experiences across a diverse portfolio of multiple products, including Mortgage, HELOC, Auto Loans, Personal Loans, and Lines of Credit.
• Partner with relevant teams to assess and document the current state of digital experiences, uncover customer pain points, and identify opportunities for improvement.
• Conduct deep dives into customer pain points using journey maps and insights to inform product decisions and prioritize enhancements.
• Drive the identification, development, and delivery of onboarding and retention opportunities that create seamless and engaging customer experiences.

Product Manager – Operations, Digital Client Experience

• Drive and implement product direction for Enrollments and the Patient Journey API
• Own and execute roadmap priorities within your product area
• Lead product discovery, development, and commercial readiness for biopharma sponsorship differentiation
• Partner with engineering and architecture to define scalable, secure, and reusable APIs
• Connect product strategy to financial goals by tracking key metrics
• Collaborate closely with Engineering, UX, and Operations to deliver scalable, compliant solutions

Senior Product Manager – Hub Connectivity

• Collaborate across stakeholders, including customers, partners, professional services and development teams to understand their desired business outcomes and priorities.
• Embody a continuous delivery mindset, with a "test and learn" mentality that puts users at the center of ideation, design, and execution.
• Influence the product vision & strategy, and drive execution against a planned roadmap.
• Drive solution design for each release based on user requirements, technical architecture, and business outcomes.
• Guide product teams towards high value outcomes.
• Support education and adoption of features.
• Coordinate and align solution design across multiple teams operating in a sophisticated distributed software environment.
• Lead technical discussions with key internal and external stakeholders / customers.
• Additional duties as assigned to support a dynamic and fast-growing product.

• Own and support product initiatives focused on marketplace growth, booking conversion, and customer experience.
• Partner with SEO/SEM, Brand, and Growth teams to improve traffic efficiency, ROAS, and customer acquisition performance.
• Collaborate with Engineering and third-party partners on marketplace and inventory integrations.
• Translate business needs into clear product requirements, user stories, and prioritized roadmaps.
• Support experimentation efforts including A/B testing, pricing optimization, and conversion analysis.
• Analyze marketplace performance metrics, customer behavior, and funnel data to identify improvement opportunities.
• Partner cross-functionally with Data, Finance, and Franchise Operations teams on strategic initiatives and forecasting.
• Support continuous improvement initiatives by identifying process enhancements and operational efficiencies.
• Contribute to a collaborative work environment that promotes innovation, communication, and accountability.
• Other duties as assigned because every day is different in hospitality!

• manage the complete lifecycle of the assigned suite of products and/or systems
• execute the Bank's deposit and product strategy and roadmap
• provide hands-on leadership to bring complex initiatives and innovations to life
• responsible for business case development, cross-functional delivery, and ongoing product optimization
• conduct market research, monitor industry and regulatory trends
• collaborate with senior leaders and cross-functional partners

Liquidity Product Manager

• Own and drive the Connections Platform vision, strategy, roadmap, and execution in alignment with Zillow’s strategic priorities.
• Partner with teams across Zillow to understand business needs, align priorities, and translate them into scalable product requirements.
• Shape the future of Zillow’s Leads platform and Switchboard Agents capabilities to support more intelligent, agentic customer and partner experiences.
• Use AI-enabled tools to rapidly prototype ideas and build lightweight solutions, including internal workflows, auditing tools, and configuration experiences.
• Leverage data, experimentation, and analysis to identify platform opportunities, improve decision-making, and enhance the customer experience.

Principal Product Manager, Connections Platform

• Owns accountability for the overall team and product success.
• Defines and shares product vision, aligned with the goals of the business and is accountable to business leaders.
• Defines business value & OKRs (Objectives & Key Results).
• Defines and executes product roadmap aligned with business objectives and customer needs.
• Crafts and implements a comprehensive strategic plan that encompasses market trends, competitive analysis, and innovation opportunities.
• Utilizes data analytics tools and platforms to analyze product performance and user behavior.
• Generates insights and recommendations to optimize product features, user acquisition, and engagement.
• Defines success metrics to measure feature effectiveness.
• Leads the evaluation of product performance across a broader portfolio or more complex products, identifying trends, challenges, and opportunities for growth.
• Drives consensus and resolves conflicts among stakeholders with competing priorities, ensuring strategic alignment and buy-in for product initiatives.
• Monitors product performance post-launch and iterates based on user feedback.

• Manage several digital products that combine data, artificial intelligence, and best-in-class UX
• Translate product vision into actionable technical requirements
• Lead the strategy of the product and define features
• Ensure product alignment with architectural standards and business goals

Lead, Technical Product Management – Health Systems

• Drives business and financial results through the selection, design, development and promotion of new and existing products or experiences
• Uses knowledge of emerging technologies to deliver products to customers through all applicable channels
• Develops business case, business plan and roll-out of specific products or experiences
• Monitors the marketplace to assess product, technology, and market trends to identify a market need or opportunity

Senior Product Manager

• Participate in Agile ceremonies (daily stand-ups, sprint planning, backlog refinement, demos) and actively support team delivery
• Break down complex requirements into manageable workstreams and ensure alignment on priorities
• Act as primary liaison between business stakeholders and development teams, ensuring shared understanding of product vision
• Partner with engineering teams to deliver enhancements including: Chat functionality requirements, system integrations across digital platforms and AI-driven chatbot and automation capabilities
• Translate business needs into user stories and acceptance criteria, ensuring clarity and execution readiness

AWS Chat Product Manager

• Develop and own the strategic vision for cash flow management products and capabilities across consumer and business segments including but not limited to overdraft services
• Design and deliver solutions that enable customers to effectively manage day-to-day liquidity, including short-term funding, payment timing, and balance management tools
• Identify market trends, evolving customer needs, and competitive dynamics to inform product strategy and roadmap prioritization
• Partner with senior leadership to ensure alignment of product initiatives with broader business objectives and financial outcomes
• Lead end-to-end product development for new capabilities and enhancements across the cash flow management portfolio, including overdraft and related services
• Manage the full product lifecycle, from concept and design through launch and ongoing optimization
• Collaborate across deposits, technology, operations, risk, and marketing to deliver seamless, scalable, and compliant customer experiences
• Establish and manage financial performance targets, including revenue, loss management, and customer engagement metrics
• Conduct ongoing performance analysis to generate insights, identify risks, and drive continuous improvement opportunities
• Develop and refine pricing and policy strategies that balance customer value, market competitiveness, and risk considerations
• Serve as a trusted advisor to senior leadership on cash flow management strategy, performance, and innovation opportunities

Lead Product Manager – Cash Flow Management

• Drives and implements product direction based on synthesis of industry and market research
• Engages with Commercial and Operations teams to identify value proposition
• Makes recommendations to assess product needs and implements solutions
• Drives customer co-innovation opportunities
• Ensures features and product direction are legal and compliant

Senior Product Manager, Platform

• Owns the vision and the definition of the product
• Serves as the voice of the customer
• Provides guidance to Scrum Team(s) on business value priorities
• Creates and maintains the integrity of the product backlog
• Partners with Scrum Master(s) to ensure proper execution
• Reviews and validates completed work from Scrum Team(s)

Product Owner II – Payments

• Assist with execution of strategic initiatives on the Business Credit Card Roadmap
• Assist with building out business cases to support discretionary and revenue-driven projects
• Management and organization of product development backlog
• Building project plans to support the execution of initiatives as well as participation in process mapping, journey mapping and control reviews
• Review, analyze and may be responsible for leading initiatives related to the selection, design, development and promotion of new or existing products
• Participates in customer focused quality assessments and improvement processes
• Leverages knowledge of emerging technologies to develop a business case, business plan, and roll-out for less complex products or initiatives through all applicable channels
• Analyzes product, technology, and market trends and third party requirements as necessary
• Manages the development, production, roll-out, pricing or promotion of less complex products or initiatives
• Works with internal and external partners including sales, marketing, digital channel delivery, and may participate in client-facing activities throughout the product lifecycle
• Monitors and analyzes business results of recently introduced or existing products, coordinates reporting, and may recommend modifications to improve results

Product Manager II – Business Credit Cards

• Executes digital strategy across business segments to optimize digital experience, leveraging design thinking and other best practices.
• Monitors the marketplace to assess digital experience trends and results in order to recommend new digital experiences or enhancements to existing experiences.
• Prioritizes and decisions recommendations.
• Supports business case development.
• Develops and designs the features of new or existing digital experiences to take advantage of an identified market need or opportunity.
• Manages the development, production, roll-out or promotion of digital experiences.
• Partners with key stakeholders including Product, Technology, MIS, Line of Business, Marketing and other internal service partners as well as external stakeholders to ensure all digital experiences meet their strategic goals.
• Participates in product-specific marketing initiatives.
• May participate in client facing activities.
• As part of the first line of defense, supports risk management, compliance, and audit needs.
• Supports business, financial, and customer experience results of digital experiences and effectively recommends modifications in experiences and/or marketing to improve results.

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Business Growth Lead Product Manager

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Product Owner

Senior Product Manager – Merchant Strategy

Product Manager – Operations, Digital Client Experience

Senior Product Manager – Hub Connectivity

Product Manager

Product Manager

Product Manager

Liquidity Product Manager

Principal Product Manager, Connections Platform

Product Manager

Lead, Technical Product Management – Health Systems

Senior Product Manager

AWS Chat Product Manager

Lead Product Manager – Cash Flow Management

Senior Product Manager, Platform

Product Owner II – Payments

Product Manager II – Business Credit Cards

Digital Product Manager Lead – Mobile App