Senior Digital Product Manager

Huntington National Bank

Digital Product Senior Manager overseeing strategic initiatives at Huntington, collaborating with cross-functional teams for product development and customer experience enhancements.

Posted 7/10/2026full-timeChicago • Illinois, Minnesota, North Carolina, Ohio • 🇺🇸 United StatesSenior💰 $102,000 - $208,000 per yearWebsite

About the role

Key responsibilities & impact

The Digital Product Senior Manager is responsible for the overall vision of a set of multiple strategic initiatives
initiatives are broken down to defined EPICs and features
may manage a team of Digital Product Managers/Digital Analysts
collaborates with business segment product leaders and UX leads to define MVPs
engages Legal, Risk and Compliance to obtain approval on all features
participates in architecture and UX wire reviews to ensure features are properly defined and approved for execution
identify business challenges and opportunities for improvement using data analytics, as well as customer/colleague feedback and pain points
conduct industry benchmarking and experience comparison with other banks and fintech capabilities
define Objectives and Key Results (OKR’s) for a given initiative
build a roadmap for the initiative to deliver on business outcomes
define EPICs, features, and MVPs to deliver on defined OKR’s
have an end to end understanding of the initiative and how it fits into the Digital ecosystem
lead in feature definition and acceptance criteria
partner with colleagues across Huntington to develop a hypothesis about the root cause and collaborate on the enhancement roadmap
lead discussions in partnership with Solution Architects and UX leads
understand trade-off’s and how they impact customer experience
work with Legal, Risk and Compliance for approval on feature
drive cross functional teams, across business, design, technology towards a common goal
work with agile teams to iterate and build; focus on prioritizing the business value from different pieces of the work
improve speed to market for those features that will drive the most value to the company
work with external vendors when appropriate
partner with implementation teams to roll out initiatives flawlessly for customers and colleagues
measure performance against expectations; revisit analysis and strategy to modify approach when a variance is recognized
may manage team of Digital Product Managers and/or Analysts
perform other duties as assigned

Requirements

What you’ll need

Bachelor's Degree
7+ years of Online/Mobile Digital Experience or Digital project delivery experience
Experience leading Agile Delivery teams
Experience with Financial Services, Banking, Products, etc.
Experience in leading teams (5-10 member), user testing and data analysis to improve customer experiences
Digital product management or delivery experience in e-commerce, digital messaging, identity and access management, digital money movement, or customer self-service
Strong analytical skills and familiarity with the Software Delivery Lifecycle
Understanding and experience with Fintech solutions including payments, deposit originations, lending originations, servicing
Experience with vendor management
Experience with desktop and mobile web, mobile apps, and alerts
User-centered design and usability expertise
Self-starter who develops plans and is committed to hitting delivery dates
Must have excellent written and verbal (face-to-face and phone) communication skills including professional grammar and demeanor
Ability to develop working relationships with individuals at all levels of an organization
Strong organizational skills and attention to detail
Commercial Banking experience
Equipment Finance experience

Benefits

Comp & perks

health insurance coverage
wellness program
life and disability insurance
retirement savings plan
paid leave programs
paid holidays
paid time off (PTO)

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Hard Skills & Tools

Digital Project DeliverySoftware Delivery LifecycleE-CommerceDigital MessagingIdentity and Access ManagementDigital Money MovementCustomer Self-ServiceVendor ManagementMobile AppsDesktop and Mobile Web

Soft Skills

Excellent Communication SkillsStrong Organizational SkillsAttention to DetailRelationship BuildingSelf-Starter

Certifications

Bachelor's Degree