Product Designer

• Championing experience vision, strategy, and storytelling for the PNC Mobile app while collaborating across lines of business
• Defining end-to-end journeys and experience frameworks that align stakeholders and guide delivery
• Driving product design quality, consistency, and best practices through expert use of Figma

Senior Experience Design Lead – Native Mobile

• Championing experience vision, balancing design strategy and execution to grow cross-channel secure sales and deepen client relationships around a framework of financial wellness and advice
• Defining end-to-end journeys and experience frameworks that align stakeholders and guide delivery
• Driving product design quality, consistency, and best practice/coaching through expert use of Figma
• Promote relationships across teams, through shared roadmaps and a unified vision for customer-focused outcomes; guide and mentor designers by creating design objectives, goals and delivery timelines
• Design frameworks, principles, and components that aim to deliver consistent UX across a range of user touchpoints
• Apply UI and UX skills in complex, ambiguous problem spaces and adapt quickly to change
• Drive continuity between UX prototypes and end-user experience; monitor and review development execution and design approvals
• Take initiative and act on opportunities for improvement
• Support user observation, research, and analysis to understand the challenges of our customers
• Use quantitative and qualitative data to inform design decisions

Senior Experience Designer Lead – Shop

• Work with product managers and engineers to improve the adoption of FMX’s products and design new products to solve real customer problems
• Shape designs that fit the business appetite for a project while holding true to user needs
• Co-build AI-accelerated coded prototypes with developers to validate solutions with customers
• Use AI-powered design and prototyping tools to rapidly explore workflows, UI patterns, and content variations while maintaining strong design judgment
• Translate rough concepts into testable artifacts quickly
• Partner with concept builders during build-time to ensure UX quality across states
• Design natural language and automated experiences for FMX’s AI-powered tools
• Plan and run rapid usability testing on concept builds
• Contribute to and help shape our existing design patterns and systems
• Mentor other designers and provide constructive feedback on their work
• Participate in design critiques and present your work to customers, prospects, stakeholders, and FMX leadership
• Stay up-to-date with industry trends and best practices in UX and Product design
• Contribute to the development of product strategy and help drive the direction of specific product areas

Senior Product Designer

• Own design quality and outcomes across the digital portfolio
• Lead product design across Safelite’s digital ecosystem, including: Consumer experiences, Partner and commercial experiences, Associate and technician tools, AI and agentic experiences.
• Set and enforce the experience bar for interaction design, content, accessibility, and visual quality across every squad and surface.
• Translate customer insight, business strategy, and product direction into clear experience direction designers can run with.
• Make design tradeoffs based on customer impact, business value, technical feasibility, and operational reality, and make those tradeoffs visible to leadership.
• Connect design decisions to measurable outcomes: conversion, containment, self-service completion, satisfaction, and associate efficiency.
• Build and lead the product design team
• Lead, coach, and develop a team of product designers across consumer, partner and commercial, associate and technician, and agentic surfaces.
• Set clear expectations for craft, product judgment, partnership, and execution. Hold the bar.
• Build team capability in discovery, experimentation, prototyping, service thinking, and AI-enabled design.
• Coach designers to use AI fluently across the product lifecycle: research synthesis, concept generation, prototyping, and iteration.
• Evolve the design system into a scalable experience system
• Move Safelite’s design system beyond a reusable component library into a shared experience system that drives consistency across journeys, platforms, and touchpoints.
• Define and govern shared patterns, components, accessibility standards, and design principles used across every squad.
• Improve design-to-development handoff and implementation quality in partnership with Engineering.
• Establish the rituals, including critique, documentation, and review, that allow design quality to scale without slowing teams down.
• Lead AI-enabled and adaptive experience design
• Partner with AI and Agentic product leadership to design Scarlett, Gray, and Chad as trustworthy, useful, and customer-centered experiences.
• Establish reusable AI-era UX patterns: conversational design, guided decisioning, confidence states, fallback logic, and human handoff.
• Help teams decide where AI should automate, assist, recommend, escalate, or stay out of the way.
• Translate complex agentic capabilities into simple, intuitive experiences grounded in real customer and associate needs.
• Performs other duties as assigned

Director, Digital Product Design

• Conceptualize and create design solutions that bring clarity, cohesion, and visual impact across product experiences — from early exploration through detailed execution.
• Partner with UX research and data teams to ground design decisions in user behaviors, needs, and motivations.
• Translate concepts into cohesive, user-centered designs, balancing speed with craft and structure with storytelling.
• Contribute to information architecture and influence best practices that raise the standard of design across the team.
• Participate actively in team crits, providing constructive feedback and fostering a strong design culture.
• May support supplementary projects as assigned, ensuring timely and efficient completion in line with organizational objectives and standards.
• Actively build and apply AI fluency in your design practice, contributing to shared workflows and helping teammates explore how AI can support faster, more consistent design outcomes.
• Collaborate closely with product, engineering, and internal teams to translate creative direction into practical, user-centered solutions.
• Communicate design intent effectively through visuals, prototypes, and storytelling that align teams and stakeholders.
• Lead through influence — fostering alignment, elevating work quality, and helping peers think through design challenges with clarity.
• Work with cross-functional partners to define timelines, trade-offs, and constraints throughout the design process.
• Contribute to component specs, token definitions, and library maintenance in collaboration with the UX team, ensuring accuracy and consistency across the system.
• Identify gaps and opportunities within the system, helping define patterns that support product growth and scalability.
• Partner with front-end engineers to ensure specs translate cleanly into production and the token pipeline stays reliable.
• Support documentation and guidelines that enable adoption across design and development, including versioning and deprecation as the system evolves.
• Develop fluency with AI-powered design tools, applying them to generate and validate on-system designs using the design system as a reliable foundation.

Senior UX Designer, Design Systems

• Drive the design vision for your product area(s), connecting long-term user needs with near-term execution plans.
• Collaborate closely with product and engineering leads to shape roadmaps, clarify goals, and define success metrics.
• Translate abstract, ambiguous challenges into clear design problems and informed recommendations.
• Own the full design lifecycle—from discovery and wireframes to detailed interaction specs and production-ready assets.
• Craft innovative experiences that balance usability, technical feasibility, and domain-specific complexity (e.g., spatial, data-rich, or mission-critical environments).
• Lead and contribute to complex feature and system-level design initiatives, ensuring cohesion and scalability across the platform.
• Conduct and integrate research, testing, and data insights into every phase of the design process.
• Partner with UX researchers, engineers, and domain experts to ground decisions in evidence and real-world behavior.
• Communicate insights through storytelling, frameworks, and documentation that foster empathy and alignment.
• Contribute to the evolution of Slingshot’s design system, UI patterns, and visual standards across platforms and teams.
• Apply a strong understanding of hierarchy, typography, motion, and layout to create intuitive and expressive interfaces.
• Maintain a high bar for craft, consistency, and accessibility.
• Collaborate fluidly with engineering, product, program, growth, sales, and marketing teams to align on vision and execution.
• Serve as a thought partner to product managers and technical leads; influence trade-offs and strategic choices.
• Champion a user-centered approach across the company, advocating for design best practices and systemic thinking.

• Begin to take an independent role in drawing detailed scaled plans for building construction projects based on preliminary concepts, sketches, and design guidelines set forth by the Client/Owner provided by more senior staff.
• Takes an independent role to design and prepare 2D and 3D detailed construction drawings, and designs using Computer-Assisted Design (CAD) or Building Information Modeling (BIM) software, with periodic supervision and guidance by more senior staff.
• Research and interpret code issues and apply/implement design solutions based upon said research findings while also complying with company, client and jurisdictional standards.
• Review Civil/SMEP drawings to assure coordination with architectural design plans.
• Perform redline mark-ups as directed by senior staff.
• Self-check and review completed work and/or redlines, highlight completed redlines, print updated drawings and review work to ensure correctness prior to returning completed work to Team Leads, Project Managers and/or Quality Control team members.
• Be able to effectively prioritize and execute tasks in a high-pressure environment to meet project deadlines.
• Perform other duties as assigned.

Lead Designer

• Collaborates with business partners on expected business outcomes.
• Participates in needs analysis and recommends effective learning solutions.
• Works collaboratively with other content developers, graphic designers, technology consultants, technologists, and other project team members.
• Uses all approved processes, tools and templates to standard for development and reporting.
• Actively maintains all content.
• Participates in quality review process.
• Participates in and contributes to Learning & Development sub-teams, communities of practice, and other opportunities to enhance knowledge and skill.

Learning Experience Designer II

Senior UX Designer

• Lead and contribute to end-to-end consulting projects, including scoping, execution, and delivery for internal clients
• Manage small cross-disciplinary project teams to quality outcomes
• Mentor staff, sharing expertise and perspective to contribute to team maturity overall.
• Partner closely with stakeholders to understand business objectives and translate them into user-centered solutions
• Conduct and apply user research and fieldwork to inform insights, concepts, and iterative design solutions
• Contribute to the development of team practice areas, methodologies, and internal operations
• Facilitate workshops, design sessions, and collaborative working sessions with diverse audiences
• Synthesize complex information into clear, actionable narratives and recommendations
• Understand and balance feasibility, viability, and desirability to determine best product and service design recommendations.

Experience Designer Lead

• The Experience Designer plays a crucial role in shaping the creative expression, and an emphasis on creating unique and challenging designs.
• Analyzes creative briefs and project specifications provided by client services and project management to conceptualize design custom physical structures.
• Generates initial design concepts through hand sketching, refine visual elements using Photoshop, and develop detailed 3D models using advanced CAD and 3D software.

Experience Designer

• Gather and evaluate user requirements in collaboration with product owners and engineers
• Illustrate design ideas using storyboards, process flows and sitemaps
• Extend existing as well as create visual design languages, document in style guides and utilize across Radiance products
• Build and refine visual design languages, create supporting style guides, and utilize across Radiance products
• Design graphic user interface elements, like menus, tabs and widgets
• Build page navigation buttons and search fields
• Design UI mockups and prototypes that clearly illustrate how sites function and look
• Create original graphic designs (e.g. images and logos)
• Prepare and present rough drafts to internal teams and key stakeholders
• Debug and resolve UX problems in front-end code (e.g. responsiveness)
• Conduct layout adjustments based on user feedback
• Adhere to style standards on fonts, colors and images

UI/UX Designer

• Championing experience vision, strategy, and storytelling for the PNC Mobile app while collaborating across lines of business
• Defining end-to-end journeys and experience frameworks that align stakeholders and guide delivery
• Driving product design quality, consistency, and best practices through expert use of Figma
• Influences the process and transforms most complex tasks into intuitive, accessible and easy-to-use designs through the entire experience lifecycle, from the first-time user to the expert.
• Develops and recommends the discovery techniques of customer and business needs through contextual inquiries, and generative and quantitative research.
• Uncovers customer latent needs and creates vision to meet those needs.
• Drives and establishes the design direction and strategy.
• Leads others to execute visual, information, interaction and service design elements of the initiative that meets business and customer needs and delights customers.
• Communicates the initiative and product to others, including senior management, through user journeys, storyboards, prototypes, wireframes and other materials.
• Sets the direction for usability of new and existing products, makes adjustments to align with shifting customer expectations.
• Develops research methods and strategies, conduct studies, and present findings that will inform improvements in the customer experience.
• Coaches and mentors junior staff; Assists management team in training new staff.

• Lead user and market research to uncover user needs, validate opportunities, and translate insights into new product ideas
• Build a cohesive and scalable user experience vision and roadmap for AI Lab in close collaboration with AI Lab’s product management and engineering teams
• Lead a team of strategists and product designers from research to ideation, prototyping, and production-ready designs across releases
• Define design principles and interaction patterns for emerging multimodal UX paradigms, including AI-assisted workflows
• Integrate with and contribute to our design system — components, patterns, and guidelines that are tailored to AI/ML tooling and can scale across AI Lab
• Build strong networks with subject matter experts and cross-functional teams to align on design priorities and accelerate learning and change management
• Ensure solutions are developed with a strong focus on quality, cybersecurity, privacy, compliance, and responsible AI
• Stay current on trends across AI, multimodal data platforms, computer vision, digital surgery, and sensor-enabled intelligence, and incorporate insights into the product design

Global Design Leader

• Manage and mentor a team of product designers, providing regular feedback, career coaching, and support for their professional growth
• Provide hands-on strategic support to designers on your team — stepping in to help them navigate complexity, communicate with stakeholders, and develop their design thinking
• Foster a team culture of craft, curiosity, and psychological safety — where designers feel empowered to take creative risks and learn from outcomes
• Oversee workload distribution and resourcing across your team, ensuring designers have clear priorities and appropriate scope
• Partner with the Senior UX Manager to co-lead the broader UX team, contributing to shared direction, team health, and org-level UX initiatives
• Establish and communicate design direction for your team's product areas, ensuring consistency and quality across interconnected user journeys
• Lead regular design reviews and critiques that elevate the work and build shared standards across the team
• Contribute to the development of shared design principles and quality criteria that can scale across a growing product portfolio
• Partner closely with Engineering and Product leaders to develop a shared understanding of your vertical's goals and ensure your team's work connects to the broader product strategy
• Build and maintain strong working relationships with Product, Engineering, Customer Experience, and Marketing leadership to align design work with organizational goals
• Advocate for user-centered thinking at the leadership level, communicating the strategic value and business impact of UX investment
• Partner with UX Research and Data teams to ensure design decisions across your team are grounded in evidence and validated through appropriate methods
• Contribute to the evolution of the ActBlue Design System to meet the needs of a growing product portfolio and ensure consistent implementation across teams
• Contribute to the development of shared UX processes, tooling, and ways of working that benefit the broader design organization

Manager, UX

• Produce journey maps, service blueprints, and channel strategies for hire‑to‑retire moments.
• Lead UX research and usability analyses; define content and taxonomy standards.
• Develop accessibility‑by‑design guidelines embedded into EX platform delivery.
• Partner with Product and Process teams to ensure aligned handoffs and requirements.
• Use evidence‑based design to measure experience outcomes (task success, CES, deflection).

Senior Experience Designer Lead – HR Consultant

• Create basic design artifacts (mockups, flows, concepts)
• Present and explain design decisions in team meetings
• Collaborate with product and engineering on feasibility and UX tradeoffs
• Iterate on designs based on feedback
• Contribute to documentation and discussions

User Interface Designer – Experience Designer

• Serve as the client’s authorized representative across all design and construction-related activities for data center projects.
• Lead and coordinate design efforts across multiple concurrent projects.
• Manage escalation and resolution of complex design issues.
• Act as the central point of coordination between stakeholders, design consultants, construction managers, and contractors.
• Develop comprehensive design project plans prior to design kickoff.
• Establish and maintain design schedules, budgets, and risk logs through design completion.
• Coordinate value engineering and constructability reviews at key milestones.
• Oversee development and execution of design contracts and amendments, including:
• Ensure QA/QC processes are executed and design gaps or issues are identified and addressed.
• Produce monthly design and CA/SDC reports.
• Provide transparent reporting on schedule, cost, risk, and design status to stakeholders.
• Coordinate development of cost estimates for scope gaps and design changes.
• Support contract negotiations with third‑party vendors.
• Support invoice review, payment tracking, and commercial reporting.

Data Center Design Lead

• Lead UX design and development efforts for internal HR platforms
• Ensure intuitive, accessible, and scalable user experiences
• Design and enhance employee-facing applications across Workday and related platforms
• Update and automate existing HR applications
• Analyze business processes and user journeys to identify improvement opportunities
• Collaborate closely with product owners, engineers, and HR stakeholders
• Mentor junior staff on front-end development best practices

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