Senior Experience Design Manager

PNC

Experience Design Manager leading design teams at PNC. Developing digital experiences that streamline operational processes and workflows across the enterprise.

Posted 7/23/2026full-timePittsburgh • Florida, North Carolina, Ohio, Pennsylvania • 🇺🇸 United StatesSenior💰 $123,200 - $251,680 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in leading and developing design teams while driving the establishment and scaling of design systems and standards. Proficient in leveraging research and data to inform design strategy and ensure high-quality execution across complex enterprise platforms.

Highest-signal resume keywords

Team LeadershipDesign System DevelopmentCross-Functional CollaborationFigma Design ToolsAgile Development Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Experience DesignProcess DesignWorkflow ArchitectureUser Experience DesignDesign StrategyDesign StandardsGovernance ModelsData-Driven Decision MakingComplex Platform DesignEnd-to-End Experience Initiatives

Soft Skills

CoachingCommunicationStakeholder InfluenceEngagementCollaboration

Tools & Technologies

Figma

Certifications & Qualifications

University DegreeMasters DegreePhD

Industry Keywords

Financial ServicesEnterprise DesignOperations DesignEmployee-Facing Platforms

About the role

Key responsibilities & impact

Lead, coach, and develop a team of designers, fostering growth, engagement, and design excellence.
Set design vision and strategy across a suite of products, workflows, and platforms.
Drive the transformation of complex operational experiences through process design, systems thinking, and workflow architecture.
Partner with business, product, and technology leaders to align priorities and deliver meaningful outcomes.
Establish and scale experience patterns, standards, and design system adoption across teams.
Create alignment across initiatives to ensure connected, consistent, and efficient user experiences.
Leverage research, insights, and data to inform strategy and decision-making.
Communicate design direction and influence stakeholders at all levels of the organization.
Ensure high-quality design execution across multiple teams, products, and initiatives.

Requirements

What you’ll need

Experience leading and developing teams of experience designers, product designers, or UX professionals
Experience designing complex enterprise, operations, workflow, or employee-facing platforms
Demonstrated success driving cross-functional initiatives across business, product, technology, and design organizations
Experience establishing or scaling design systems, experience standards, and governance models
Strong portfolio demonstrating leadership of large-scale end-to-end experience initiatives
Experience working with the Figma suite of design tools
Experience supporting design initiatives within Agile development environments
Knowledge and experience in the financial services industry is desired but not required.
University / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable. Industry experience is typically 8+ years. At least 5 years of prior management experience is typically required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Benefits

Comp & perks

medical/prescription drug coverage (with a Health Savings Account feature)
dental and vision options
employee and spouse/child life insurance
short and long-term disability protection
401(k) with PNC match
pension and stock purchase plans
dependent care reimbursement account
back-up child/elder care
adoption, surrogacy, and doula reimbursement
educational assistance, including select programs fully paid
a robust wellness program with financial incentives
maternity and/or parental leave
up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
between 15 to 25 vacation days each year, depending on career level and years of service