Senior Experience Designer Lead – Shop

PNC

Experience Design Lead Senior driving design quality and strategy for PNC Bank's products. Collaborating with cross-functional teams to enhance user experiences and achieve financial goals.

Posted 6/3/2026full-timePittsburgh • Alabama, Ohio, Pennsylvania, Texas • 🇺🇸 United StatesSenior💰 $112,000 - $228,800 per yearWebsite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

UI designUX designdesign frameworksdesign principlesdesign componentsuser researchquantitative data analysisqualitative data analysisdesign qualitydesign best practices

Soft Skills

communicationmentoringleadershipcollaborationinitiativeproblem-solvingadaptabilitypresentation skillsrelationship buildingcoaching

Tools & Technologies

Figmadesign workflowsprototyping toolsuser observation toolsanalytics toolsproject management softwarecollaboration platformsdesign systemswireframing toolsuser testing tools

Industry Keywords

financial servicesregulated industriescross-channel salescustomer-focused outcomesdesign cultureproduct designexperience visionstakeholder alignmentuser touchpointsdesign objectives

About the role

Key responsibilities & impact

Championing experience vision, balancing design strategy and execution to grow cross-channel secure sales and deepen client relationships around a framework of financial wellness and advice
Defining end-to-end journeys and experience frameworks that align stakeholders and guide delivery
Driving product design quality, consistency, and best practice/coaching through expert use of Figma
Promote relationships across teams, through shared roadmaps and a unified vision for customer-focused outcomes; guide and mentor designers by creating design objectives, goals and delivery timelines
Design frameworks, principles, and components that aim to deliver consistent UX across a range of user touchpoints
Apply UI and UX skills in complex, ambiguous problem spaces and adapt quickly to change
Drive continuity between UX prototypes and end-user experience; monitor and review development execution and design approvals
Take initiative and act on opportunities for improvement
Support user observation, research, and analysis to understand the challenges of our customers
Use quantitative and qualitative data to inform design decisions

Requirements

What you’ll need

Experience designing for regulated industries such as financial services
Excellent communication and ability to present design ideas and thought process in a large team
Proficiency with Figma and modern design workflows
High fidelity UI design with an eye for visual hierarchy and clarity
Shaping design culture and craft standards
Experience mentoring or informally leading other designers and helping them become strong product design leaders
8+ years of industry relevant experience
Bachelor's degree in a related field

Benefits

Comp & perks

medical/prescription drug coverage (with a Health Savings Account feature)
dental and vision options
employee and spouse/child life insurance
short and long-term disability protection
401(k) with PNC match
pension and stock purchase plans
dependent care reimbursement account
back-up child/elder care
adoption, surrogacy, and doula reimbursement
educational assistance, including select programs fully paid
a robust wellness program with financial incentives
maternity and/or parental leave
up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
between 15 to 25 vacation days each year, depending on career level; and years of service