Pharmacist

• Deliver high-touch patient support, managing each patient's journey from onboarding through refills
• Coordinate timely medication deliveries and manage refill schedules
• Proactively address insurance, prior authorization, financial assistance, and copay challenges
• Monitor and promote medication adherence to support positive patient outcomes
• Collaborate closely with clinical pharmacists, providers, and clinic staff to quickly resolve issues
• Serve as a trusted patient advocate and resource for individuals navigating complex specialty therapies

Specialty Pharmacy Liaison – Pharmacy Technician

• Serve as a leader in clinical pharmacy practice
• Provide comprehensive clinical and distributive medication management services
• Utilize advanced clinical skills in the provision of evidenced-based, safe, and cost-effective drug therapy
• Serve as a drug information and educational resource for pharmacy staff, patients, and healthcare professionals
• Participate in the development of clinical guidelines/protocols and new programs/services
• Facilitate professional development activities in area of expertise
• Monitor patients, collect patient-specific data, and perform relevant physical assessments
• Coordinate continuing education activities for medical and nursing staff
• Precept PGY1 and PGY2 pharmacy residents and pharmacy students

Clinical Pharmacy Specialist – Ambulatory Cardiology

• Serve as the primary point of contact for all communications with specialty pharmacy (SP) partners.
• Ensure smooth case pull through and an optimal patient experience for those served through the SP channel.
• Manage all follow up with SP partners and internal stakeholders, collaborating across teams to resolve issues.
• Remove access barriers and meet patient needs.
• Support SP data quality to track trends and proactively anticipate and address challenges or access barriers.
• Provide consistent and effective communication to all appropriate stakeholders.
• Build strong partnerships with Specialty Pharmacy partners to improve patient access.
• Prepare and publish weekly data tracking tools for internal stakeholders’ visibility into specialty pharmacy cases.
• Support copay card program escalations and claims resolution.
• Evaluate and innovate around processes related to working relationships with specialty pharmacies.
• Establish and maintain professional and effective relationships with all internal and external stakeholders.

Specialty Pharmacy Liaison

• Serve as a subject matter expert in prescription adjudication, with deep expertise in: Coordination of Benefits (COB) sequencing rules, NCPDP standards and transaction logic, plan design constraints across PBM, retail, and third-party affordability programs
• Design, configure, and optimize complex plan sequencing strategies that maximize utilization of patient benefits
• Partner with senior leadership to translate affordability strategies into executable adjudication logic and workflows.
• Support the development of curated affordability journeys by ensuring adjudication pathways reflect real-world patient scenarios
• Identify, quantify, and prioritize patient affordability opportunities using pharmacy claims and performance data to reduce out-of-pocket costs and cost-related abandonment.
• Manage multiple concurrent initiatives, balancing priorities, timelines, and interdependencies across stakeholders.
• Support end-to-end execution of adjudication and affordability initiatives, including requirements refinement, configuration validation, UAT planning and execution, defect identification and resolution.

Manager, Pharmacy Adjudication, Affordability

• Responsible for the optimization of drug therapy by identification, resolution, and prevention of drug related problems and improving therapeutic outcomes.
• Provides patient care according to the laws and regulations governing pharmacists and the practice of pharmacy by the appropriate state and federal agencies.
• May be responsible for prescribing medications under specific collaborative drug therapy management agreements (CDTM).
• Works independently, and within the limits of established pharmacy/ambulatory care practice site's policies and procedures, as a member of the patient care team.
• May supervise support personnel during an assigned shift, operating within the limits of pharmacy policy and procedures, and the regulations of the Board of Registration Pharmacy.
• Attend and participate in departmental staff meetings, M&M rounds, staff development, journal club review, in-services, and case studies for afternoon pharmacist meetings and continuing education activities.
• Member of departmental quality improvement committees, programs, and student/resident presentations.

Clinical Pharmacy Specialist, Emergency Department

• Ensure successful onboarding of new employees in Outpatient Pharmacy workflow operations
• Create a supportive onboarding experience for new hires
• Monitor new hires progress and communicate with managers
• Conduct training and development for Pharmacy Technician Training Program
• Assist in the creation of e-learning modules and collateral learning documents

Training and Development Specialist – Pharmacy

• Present and available within assigned area to capture/support MMH patient prescription requests/needs.
• Works in collaboration with patients and health care providers to identify and evaluate referred patients for My Medicine Health Program while also pursuing new areas of opportunity to increase program enrollments.
• Facilitates/coordinates the process whereby prescriptions are sent into BMC outpatient pharmacy for MMH patients, processed appropriately, adjudicated to third party insurance, error resolution completed, filled and prepared for the ultimate dispensing to the patient.
• Follows established MMH workflow following up with patients requesting enrollment and patients currently enrolled to initiate or continue delivery of medication regimens.
• Acts as an ambassador for MMH Services by being professional, maintaining a positive and enthusiastic disposition, exhibiting excellent AIDET skills, accommodating, and knowledgeable in all patient/provider interactions.
• Ensures assigned prescription processing tasks are accurate and reviewed by supervising personnel as required by law before dispensing to patients.
• Motivated to meet set targets as established by Ambulatory Care Program Manager and MMH Pharmacist.
• Provides feedback and/or solutions on how to improve the MMH patient/client experience/process and offer viable solutions for consideration.
• Makes sound decisions and conducts necessary follow up for problematic situations that may arise during the established process.
• Immediately reports to the MMH Pharmacist/Ambulatory Care Program Manager any issues or areas of concern relating to patient care or the MMH process.
• Develops relationships with patients and clinic teams establishing program value as providing beneficial services and support to patients and providers.
• Utilizes the patient electronic medical record to complete medication reconciliation and evaluate relevant provider notes, medication history, and any other information necessary to ensure correct medications are prepared and filled.
• Initiates patient medication alignment and synchronization, patient outreach, prescription billing, filling and processing preparing for MMH Pharmacists final quality assurance.
• Provides training and orientation to new team members and contributes to a professional and confidential environment at all times.
• In all activities, complies with accreditation, legal, regulatory, and safety requirements.
• Attends and participates in department staff development conferences or other activities related to staff development.
• Develops competencies as related to position.
• Maintains own professional and specialized competency through continued education.
• Meets hospital-wide standards in the following areas: Conforms to hospital standards of performance and conduct, including those pertaining to patient rights, so that the best possible customer service and patient care may be provided.
• Utilizes hospital’s behavioral standards as the basis for decision making and to support the hospital’s mission and goals.
• Follows established hospital infection control and safety procedures.

Health Pharmacy Liaison – Outpatient

• Deliver compassionate care to patients
• Manage assigned pharmacy workstations and tasks
• Support the team’s ability to promptly and accurately fill prescriptions
• Provide caring service that exceeds customer expectations
• Complete CVS Pharmacy Technician Training Program
• Satisfy registration, licensing, and certification requirements
• Maintain patient confidentiality and ethical conduct

Pharmacy Technician

• Submit and manage prior authorization requests for medications only, as required by insurance carriers.
• Review physician medication orders, supporting clinical notes, and documentation to ensure prior authorization requests are complete and accurate.
• Track medication prior authorizations from submission through approval, denial, or request for additional information.
• Follow up with payers to ensure timely determinations and minimize delays in medication access.
• Coordinate prescription refills in collaboration with providers and pharmacies.
• Serve as the primary point of contact for pharmacies regarding medication-related questions, clarifications, and insurance requirements.
• Support enrollment and coordination of patient assistance programs for medications when applicable.
• Communicate with patients regarding medication-specific authorization requirements, timelines, approvals, denials, and next steps.
• Identify medication prior authorization denials and coordinate appeals when appropriate.
• Manage assigned work queues, tasks, and follow-ups to meet defined turnaround times.
• Maintain compliance with payer requirements, HIPAA, and organizational policies.

PSC, Medication Prior Authorization, Pharmacy

• Ensure process efficiency – Communicate with patients to coordinate fertility plans and medications.
• Own the patient experience through resolving customer issues and ensuring 100% follow-up to customers while delivering an excellent customer service experience to all patients.
• Pay attention to detail – Accurately obtain and enter patient information, including shipping, insurance, and payment details.
• Be a team player – Escalate complex claims to the appropriate team for further action.
• Accurately perform data entry tasks and enter prescriptions into our system.
• Use the knowledge you gain from training, your problem-solving skills and support from your team to accurately process prescription claims so they will be dispensed accurately.
• Juggle multiple tasks without sacrificing attention to detail.
• Participate in special projects and perform other duties as it pertains to specific contract performance.
• Maintain required quality performance standards by delivering excellent customer service, adhering to phone and break schedules, and following established call handling guidelines.

Senior Pharmacy Technician

• Processes prior authorization requests received by phone, fax, or electronically
• Completes prior authorization approvals and denials
• Reviews potential prior authorization denial language
• Answers a potentially high volume of prior authorization inquiry calls
• Maintains a balance of productivity, quality and timeliness of work.
• Participates in training and continuing education as required.
• Participates in team/departmental meetings as required.
• Excellent attendance is a must.
• Successful pharmacy technicians will be proficient in drug name and diagnosis pronunciation.

Pharmacy Technician – Prior Authorization

• Provide clinical pharmacy services on all hospital units
• Manage the pharmacy inventory control program and ordering of pharmaceuticals
• Assist in all pharmacy operations as appropriate, including supervision of the pharmacy technician staff
• Review physician's drug orders and provide quality and timely advice
• Oversee preparation of medications and compounded sterile products
• Oversee inventory management in the pharmacy and medication storage areas
• Recommend, monitor, and evaluate patient-specific pharmacotherapy
• Assist the Director with precepting pharmacy technicians and students
• Review controlled substance records
• Promote medication event management and tracking
• Assume Operational aspects of the Pharmacy Department in the Director's absence

Clinical Pharmacist, PRN

• Provide executive leadership presence with key Pharmacy leaders to maintain tight strategic alignment
• Define a multi‑year technology vision and roadmap to deliver the Pharmacy of the Future
• Lead the evolution to AI-first, cloud-first, and agentic architectures
• Create & deliver new solutions by helping partners to see the art-of-the-possible
• Reset how teams work by shifting from project-centric delivery to outcome-driven, product and capability-oriented operating models
• Drive 'Lead to One' execution by aligning org design, funding models, metrics, and incentives to enterprise and Pharmacy outcomes
• Own delivery discipline at scale in partnership with peers
• Integrate patient and provider experience into the core AI pharmacy architecture
• Develop and lead a world-class global workforce with strong talent mobility

VP, Pharmacy – Technology Transformation

• Prepares medications accurately and in a timely manner
• Delivers medications accurately and promptly to appropriate storage and patient care areas
• Adheres to all policies, procedures, and regulatory requirements
• Communicates effectively and professionally with pharmacy staff and interdisciplinary teams
• Responds to and triages phone calls from hospital staff and vendors
• Utilizes pharmacy information systems, automation, and related technologies to support workflow and accuracy
• Performs additional duties as assigned by the supervising pharmacist

Pharmacy Technician – Per Diem

• Serve as an instructor and subject matter expert
• Offer specialized consultation to other business coaching team members
• Collaborate with assigned Business Coaching Coordinator
• Enhance customer retention and engagement
• Execute complex processes and engage in client-facing situations
• Continuously maintain and update coaching activities within the CRM system
• Compile pharmacy data to prepare necessary reports
• Drive results by aligning opportunities with customer needs
• Oversee all aspects of programs
• Identify potential weaknesses within pharmacy operations
• Work closely with Business Coaching Coordinator to assess customer needs
• Guide in-store implementations
• Develop and maintain a strong understanding of the independent retail pharmacy market
• Provide leadership with insights on industry intelligence
• Create and implement new concepts

Pharmacy Business Consultant

• Demonstrates thorough knowledge and understanding of the duties and responsibilities of the position
• Accurately compounds, pre-packages, and re-packages medications
• Performs aseptic compounding of parenteral admixtures and other sterile dosage forms
• Maintains a working knowledge of the general chemical and physical properties of drugs

Certified Pharmacy FLEX Tech

• Serve as the clinical subject matter expert on the account team
• Provide clinical consulting services through analyzing drug utilization patterns and trends for Pharmacy Benefit Management (PBM) clients
• Leverage presentation skills by delivering quarterly and annual clinical insight reporting to customers
• Educate clients on CVS Health’s clinical programs and making strategic solution recommendations
• Update client-specific clinical benefit elections
• Maintain above average client satisfaction scores and contribute to account team’s ability to increase client revenue

Pharmacist jobs in Massachusetts

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