Pharmacist

• Leads staff selection and development of Specialty Pharmacy Care Coordinators
• Provides direction, expertise, and support for Specialty Pharmacy Care Coordinators
• Assists the Specialty Pharmacy Manager – System Clinics with execution of strategic initiatives
• Monitors key performance indicators
• Reviews operational, compliance, productivity, and financial reports
• Develops task analysis evaluations and reviews expectations with Specialty Pharmacy Care Coordinators
• Maintains deep knowledge of specialty pharmacy accreditation standards and regulations

Specialty Pharmacy Tech Supervisor – System Clinics

• Providing pharmacist review and patient support between 8:00 AM and 8:00 PM EST
• Reviewing prescriptions and patient medical history for appropriateness
• Helping identify and resolve clinical or administrative issues
• Providing counseling to patients and caregivers with professionalism and empathy
• Serving as the PIC (pharmacist-in-charge) for the state of California

Pharmacist – 3 days on-site, 2 days remote

• Fill prescriptions safely accurately
• Maintain positive relationships with patients, team members and leadership
• Hold pharmacy technicians accountable for results in an appropriate and effective manner and have a vision to expand and grow the pharmacy business
• Educate and mentor pharmacy technicians to be effective team members
• Motivate team members to perform to their highest level
• Competent and knowledgeable of Meijer Policies and Procedures as well as state and federal laws
• Effective communication skills and agent of change
• Excellent organization skills with the ability to prioritize workload
• Listen to the patient and resolve patient’s needs, customer service
• In the absence of the pharmacist in charge, will be responsible for the pharmacy operations
• Perform and oversee (where allowed) clinical services, including immunizations

• Uses knowledge of information technology (IT), automation systems and medication-use process to improve patient care by supporting technologies that lead to safer, more cost-effective medication use
• Includes automation and technology systems management, management of projects, and training and education
• Supports pharmacists, physicians, nurses, and other healthcare team members as the resource for requests related to pharmacy system changes
• Works with Manager of Pharmacy Automation and other BH leaders to implement, integrate, and maintain evidence-based and regulatory standards of clinical/operational pharmacy services
• Provides onsite professional consultative oversight to the maintenance, upgrading, evaluation, and implementation of pharmacy computer software systems and automation
• Supports pharmacy information software applications and pharmacy automation
• Manages and leads the pharmacy’s informatics and technology/automation enhancement initiatives
• Coordinates and manages the implications of automation and technology associated with the medication use process
• Ensures integration, standardization and maintenance of pharmacy technology/automation systems
• Analyzes systems and operations involved with medication storage, preparation, and distribution to ensure cost-effective and optimal delivery of medication therapy

System Informatics Pharmacist Specialist

• Provide critical technical support by accurately preparing, compounding, and dispensing specialized medications
• Ensure the safe handling of hazardous and non-hazardous medications
• Maintain sterile environments and support delivery of high-quality infusion therapy
• Assist in numerous aspects of ordering, receiving, storage, distribution, and monitoring medication use
• Fill stock orders, inpatient and outpatient orders within state and federal laws
• Perform necessary calculations accurately and work on cost containment of compounded sterile products

Pharmacy Technician III – Hematology and Oncology

• Supports pharmacy services by assembling and participating in the distribution of medications
• Assists the department’s professional staff under direct supervision
• Knowledge of USP 797 and sterile compounding required
• Fills stock orders, inpatient and outpatient orders
• Packages and labels all medication per department guidelines
• Performs station inspections for assigned areas, orders needed medications, checks in and stocks ordered medications

Pharmacy Tech III, CBC Oncology Center Pharmacy

• Serve as an instructor and subject matter expert
• Offer specialized consultation to other business coaching team members
• Collaborate with assigned Business Coaching Coordinator
• Enhance customer retention and engagement
• Execute complex processes and engage in client-facing situations
• Continuously maintain and update coaching activities within the CRM system
• Compile pharmacy data to prepare necessary reports
• Drive results by aligning opportunities with customer needs
• Oversee all aspects of programs
• Identify potential weaknesses within pharmacy operations
• Work closely with Business Coaching Coordinator to assess customer needs
• Guide in-store implementations
• Develop and maintain a strong understanding of the independent retail pharmacy market
• Provide leadership with insights on industry intelligence
• Create and implement new concepts

Pharmacy Business Consultant

• Supports pharmacy services by assembling and participating in the distribution of medications
• Assists the department’s professional staff, under direct supervision, in numerous aspects of ordering, receiving, storage, distribution, and monitoring medication use
• Greets health care providers and patients in person or by phone; answering questions and requests when appropriate
• Refers drug information calls to a pharmacist
• Adheres to infection control policies and protocols and maintains a safe and clean pharmacy
• Delivers medication to appropriate unit in an accurate timely fashion
• Handles controlled substances in accordance with pharmacy department policies and procedures
• Provides appropriate documentation as required
• Prepares simple non-sterile compounding in accordance with department guidelines and applicable USP 795 standards
• Maintains a working knowledge of appropriate regulatory body and federal/state laws and regulations for nonsterile compounding and sterile compounding
• Prepares sterile compounds (hazardous and nonhazardous) utilizing strict aseptic technique for final verification by a pharmacist

Pharmacy Tech III – Hematology Oncology

• Design and implement innovative pharmacy programs to manage traditional and specialty drug costs under both medical and pharmacy benefits
• Research and synthesize detailed clinical data related to pharmaceuticals
• Prepare and present therapeutic class reviews and drug monograph information to the Pharmacy and Therapeutics Committee
• Serve as a clinical resource to other pharmacists on areas such as prospective, inpatient and retrospective DURs and provides dosage conversion and clinical support for therapeutic interventions
• Prepare information for network physicians

Clinical Pharmacist, Clinical Pharmacy Strategy Team

• Responsible for prescription order entry and insurance processing
• Patient outreach to coordinate prescription fulfillment and delivery
• Collaborate with the central pharmacy dispensing team
• Resolve insurance issues and communicate prescription delays to patients
• Serve as the primary point of contact with patients for medication fulfillment needs
• Assist in training new staff and contribute to team meetings

Patient Engagement Pharmacy Technician

• Review and render decisions on authorizations and appeals for specialty, non-specialty, and physician administered drugs
• Conduct peer-to-peer calls with prescribers to discuss the clinical rationale of adverse determinations
• Participate in clinical quality audits and inter-rater reliability testing
• Provide internal team support for escalations and questions
• Apply clinical expertise to ensure appropriate and safe use of pharmaceuticals by members and providers.
• Compliance with all applicable laws and regulations
• Other duties as assigned

Prior Authorization Pharmacist

• Use Oscar and vendor tools to determine eligibility, screen for required documents, create, process, and properly track pharmacy prior authorization requests
• Prepare, organize, and distribute pharmacy prior authorization requests for review by pharmacist/physician and respond to pharmacist/physician requests for additional information
• Collect relevant medical information (via telephone, fax, and portal) and apply the appropriate PA criteria, clearly documenting all communication and decision making
• Meet required decision-making timeframes, including promptly triggering escalation for cases requiring pharmacist review
• Communicate oral and written prior authorization outcome notifications that comply with standards and requirements for content and accuracy
• Compliance with all applicable laws and regulations
• Other duties as assigned

Prior Authorization Pharmacy Technician

• Optimize patient outcomes through telephonic interventions
• Focus on the tactical execution of medication management services, including polypharmacy, adherence, and pharmacotherapy optimization
• Counsel patients via telephonic outreach on medication adherence, address any medication related problems such as adherence barriers, polypharmacy, or high risk medication use, and make appropriate evidence-based recommendations to patients and Practice Care Teams
• Perform focused clinical chart reviews as needed to inform patient interventions
• Obtain and document patient commitment to medication adherence and address barriers in real time
• Escalate complex clinical cases to prescribers or interdisciplinary teams as appropriate
• Meet and sustain performance goals (e.g., STARs, HEDIS)
• Collaborate with Physicians, clinical and administrative staff to optimize the Medication Management workflow and patient experience
• Proactively identify gaps in medication management through patient interactions and translate patient insights into targeted recommendations that drive improvements in practice operations and clinical workflows
• Participate in the design, implementation, and evaluation of pilot programs or process changes (“test and learn”) within the outreach model
• Serve as a clinical subject matter expert, leveraging clinical pharmacy expertise to support organizational objectives and adapt to evolving healthcare needs
• Develop and maintain standardized resources, educational tools, and clinical protocols to support improved medication outcomes and performance on quality measures (e.g., STARS, HEDIS) for practices, clinicians, and patients

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