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Baptist Health System KY & IN

Patient Engagement Pharmacy Technician I

Baptist Health System KY & IN

Patient Engagement Pharmacy Technician I in centralized pharmacy responsible for order entry and patient outreach. Engaging in personal development and coordinating prescription fulfillment in a call center environment.

Posted 6/16/2026full-timeLaGrange • Kentucky • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact
  • Responsible for prescription order entry, insurance processing, and patient outreach
  • Work in a large volume centralized specialty and mail order pharmacy call center setting under pharmacist supervision
  • Engage in personal development to stay updated with pharmacy trends
  • Perform all tasks associated with prescription order entry and adjudication for centralized specialty and home delivery prescriptions
  • Navigate dispensing software to process prescriptions efficiently and coordinate delivery
  • Resolve insurance issues and communicate delays to patients
  • Synchronize patient medication refills
  • Serve as primary contact with patients regarding medication fulfillment needs
  • Collaborate with the central pharmacy dispensing team to coordinate services and fulfill prescriptions
  • Ensure all assigned tasks are completed at the end of shift

Requirements

What you’ll need
  • High School Diploma or equivalent required
  • If not already registered, Pharmacy Technician registration must be completed with KY Board of Pharmacy by date of hire (no testing is required; only a completed application and fee)
  • Previous retail, mail order, central/call center pharmacy work experience highly preferred.

Benefits

Comp & perks
  • Health insurance
  • 401(k) retirement plans
  • Paid time off
  • Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
prescription order entryinsurance processingadjudicationmedication synchronizationdispensing software navigation
Soft Skills
patient communicationcollaborationproblem resolutionpersonal development
Certifications
Pharmacy Technician registration