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UofL Health

Pharmacy Care Advocate

UofL Health

Pharmacy Care Advocate coordinating medication access via insurance and assistance programs at UofL Health facilities. Supporting patient-care operations with compliance and audits in pharmacy settings.

Posted 6/30/2026full-timeRemote • Kentucky • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact
  • The PCA works under the direction of the Pharmacy Manager or Supervisor.
  • Serves as a liaison to patients/caregivers, physicians and other medical staff in identifying, facilitating, and ordering prescription medications via medication access programs for eligible patients who are underinsured.
  • Identifies opportunities from co-pay assistance foundations where available.
  • Creates, manages and performs financial/billing/clinical audits to maintain the integrity of the programs and creates and distributes reports to pharmacy and hospital management concerning operations.
  • Responsible for verifying accurate insurance and demographic information, obtaining or verifying prior authorization, referrals, and communicating need for medical necessity for outpatient medication infusions.
  • Coordinates patient encounters utilizing multiple system applications and communicates with appropriate team members to perform duties in a timely manner.

Requirements

What you’ll need
  • High School or GED/equivalent (required)
  • Three (3) years of experience as a pharmacy technician (preferred)
  • Three (3) years of experience with patient access, insurance verification, obtaining prior authorizations or medical billing experience (preferred)
  • Registered or eligible to register as pharmacy technician with the State Board of Pharmacy Examiners (required)
  • If working in a retail pharmacy setting and handling medications, PTCB certification will be preferred (time will be given to obtain such certification, if needed)

Benefits

Comp & perks
  • Health insurance
  • 401(k)
  • Paid time off
  • Flexible work arrangements

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
Medication Access ProgramsCo-Pay AssistanceMedical BillingClinical AuditsOutpatient Medication Infusions
Soft Skills
CommunicationCollaborationLiaison Skills
Certifications
Registered Pharmacy TechnicianPTCB Certification