People Operations

• serve as the primary link between practice leadership and the firm’s HR and Organizational Development functions
• ensure consistent, policy-aligned execution of people programs and processes
• be the trusted practice advisor on performance management, promotions, onboarding, employee relations, and engagement
• require sound judgment, strong relationship building skills, and the ability to thrive in a fast-paced consulting environment

Senior People Operations Manager

• Own full-cycle recruiting for US roles: sourcing, screening, interview coordination, reference checks, and offers.
• Partner with hiring managers to build job descriptions, interview plans, and scorecards.
• Deliver an exceptional candidate experience across all stages of the hiring journey.
• Run onboarding end to end including paperwork, equipment/IT coordination, first-week experience: so new hires land well.
• Administer the US employee lifecycle: new hires, changes, leave, and offboarding within our HRIS.
• Handle day-to-day payroll administration and employee payroll queries, working with our third-party payroll provider.
• Own US employment law compliance across all states we employ in wage and hour, leave, classification, and required notices.
• Be the first point of contact for US employees and managers on people questions, employee relations issues, and day-to-day HR needs.
• Coach managers on performance conversations, team issues, and basic people management practice.
• Run US-specific engagement and culture initiatives that keep a remote, distributed team connected.
• Partner with the Global People & Culture team to roll out global programs, policies, and initiatives, adapting and implementing them for the US market.

People & Culture Partner

• Serve as the senior Human Resources advisor to the CEO/COO and executive leadership team.
• Develop and execute a long-term people strategy aligned with organizational growth objectives.
• Partner with executive leadership on organizational design, succession planning, workforce planning, leadership effectiveness, and talent strategy.
• Provide executive coaching and consultation on organizational effectiveness, performance management, employee relations, and leadership development.
• Utilize workforce analytics and business metrics to support executive decision-making and organizational planning.
• Lead enterprise-wide change management initiatives while ensuring a positive employee experience throughout periods of growth and transformation.
• Foster a culture of accountability, transparency, continuous improvement, and employee engagement.

Vice President, HR – People

• Consults with branch management, providing HR guidance when appropriate.
• Assist with the onboarding of new management to ensure understanding of HR practices, policies, programs, and protocols.
• Analyzes trends and metrics in partnership with your HRD and operations leadership to identify areas of need and develop solutions and programs to help meet business and HR goals.
• Manages and resolves complex employee relations issues.
• Conducts effective, thorough, and objective investigations.
• Provides day-to-day performance management guidance.
• Assist in coaching, counseling, career development, and disciplinary actions as needed.
• Works closely with management and employees to ensure an engaged and productive work environment with a focus on retention.
• Manage the utilization of companywide engagement and communications programs including the Elara Heroes program, online recognition platform, and Elara Care app.
• Provides HR policy guidance and interpretation counseling to ensure policy understanding and adherence.
• Ensure state, CMS, and accreditation agency requirements of employment are met.
• Maintain HR files with assistance of HR Coordinator and audit for regulatory compliance.
• Deploy Human Resources Support Resources to meet client group’s need.
• Ensure excellent HR service delivery through coordinated efforts with the HR Service Center for frontline support, Learning and Development, Comp and Benefits, Worker’s Comp, Leave Management, and UE support, and HR Operations/Payroll.
• Proactively assist in resolving employee and manager issues or concerns to ensure a great employee experience at Elara Care.
• Perform other duties and needed and/or assigned.

People Partner

• Lead and drive employee engagement experiences, organization effectiveness initiatives, advanced compensation, workforce strategy/planning (recruitment, retention, development, succession) and change management efforts for the business served.
• Assist in the execution and updating of the organization’s strategy for culture and engagement.
• Execute succession planning, career development and performance management to support business outcomes and career progression.
• Partner with Leaders to ensure great employee experiences with a primary leadership focus on fairness & inclusion and proactively address any DEI gaps and opportunities within the employee lifecycle.
• Implement teaming strategies to promote healthy teams; build capability within operations and upskill People Practices Advisors to assist.
• Consult and provide guidance on employee relations with Coaches/Managers from discovery conversations through performance documentation in partnership with the Workplace Services team.
• Serve as a bridge between the Centers of Excellence, People Operations, and Strategic Initiatives teams to drive consistency in practices, policies, and process improvements.
• Responsible for coaching and professional development of local People Practices Advisor(s).
• Utilize People Practices metrics to achieve data-driven decision making, support business results, and improve operational efficiency.
• Facilitate inclusive talent management initiatives that support the attraction, mentorship, retention, and advancement of both admin and craft employees.
• Serve as an advocate and champion for People Practices programs as well as organizational values and culture.
• Collaborate with the Centers of Excellence and People Operations to develop, influence, and curate the people strategy with the business leadership team.
• Coordinate and partner with staffing leads for both admin and craft and promote inclusive hiring practices.
• Primary organizational advocate of Employee Resource Groups (ERGs) and other key employee groups and events to foster an inclusive work environment and belonging.
• Ability to travel to jobsites within the business unit or entity. Occasional overnight travel to attend national team summits or peer group meetings or to continue building relationships with other People Practices teams.

People Practices Business Partner – Mega Project

People Practices Business Partner

• Own all employee lifecycle processes, including onboarding, offboarding, promotions, transfers, organizational changes, and terminations.
• Lead end-to-end People Operations for a global workforce consisting of U.S. employees, international contractors, and Employer of Record (EOR) employees across multiple countries.
• Partner with talent acquisition on compensation benchmarking for open roles, top of funnel resume review, offer deck creation, and data analysis to continuously improve our hiring process
• Own company engagement initiatives, including quarterly employee engagement (eNPS) surveys, analysis, and action planning.
• Manage annual open enrollment and ongoing benefits administration
• Own our performance management process, including our mid-year and EOY performance reviews.
• Ensure compliance with federal, state, and international employment laws and HR best practices.
• Maintain employee records and ensure data integrity and compliance across HR systems.
• Own creating a great office experience for our community at our Boston headquarters
• Develop, document, and continuously improve HR processes to support company growth and operational excellence.

Director, People Operations – Employee Experience

• Own the strategy, architecture, and evolution of People operation, technology and analytics.
• Design end-to-end workflows across hiring, HRIS management, and the employee lifecycle so they’re simple, scalable, auditable, and built to last.
• Own the operating model for People Ops – from onboarding and offboarding to HRIS management – and keep our processes efficient and scalable as we grow across geographies and headcount.
• Manage and optimize our PEO relationships, overseeing payroll and benefits execution while holding the vendor accountable for quality and accuracy.
• Drive compliance and risk management. Own our HR compliance posture. Keep policies current, ensure we're audit-ready, and know when to escalate.
• Own and evolve our HR tech stack. Drive improvements that reduce manual work and improve data accuracy.
• Own headcount reporting, attrition analysis, and the core metrics leadership relies on.
• Build and lead a high-performing team. Manage and develop a small People Ops team.

Director, People Operations

• Helping move from Paper to Electronic
• Assisting in the template setup of tools, resources, forms, workbooks, and anything else assigned by the VP of People Services

People Services Project Specialist

• Lead the People due diligence workstream for acquisitions — assessing headcount, employment contracts, compensation structures, benefits obligations, pending litigation, and people risk across target companies.
• Manage TUPE (Transfer of Undertakings) and equivalent transfer-of-employment processes across multiple jurisdictions, ensuring full legal compliance and a positive experience for transferring employees.
• Design and execute end-to-end integration plans for acquired teams, covering onboarding, policy harmonisation, benefits alignment, payroll transition, and cultural integration.
• Partner closely with Legal, Finance, IT and the M&A team throughout the deal lifecycle — from initial stages through to post-close integration milestones — providing people insight that informs deal structure and timelines.
• Own employee communications for acquisitions: draft communications, FAQs, and integration updates that are clear, empathetic, and on-brand.
• Support compensation and benefits benchmarking for acquired entities, making recommendations on harmonisation and identifying cost or equity risk.
• Assess organisational design and reporting structures post-acquisition; support leaders through restructuring, role duplication, and change management decisions.
• Partner with Founders to ensure they and their teams are set up for success through integration and beyond.
• Enhance and maintain scalable M&A People playbooks, checklists, and frameworks that improve our integration capability as deal volume grows.
• Provide expert HR advisory support on employee relations matters arising from acquisitions, including redundancy processes, contract changes, and settlement negotiations.
• Maintain a data-driven approach — tracking integration milestones, attrition risk, and engagement signals for acquired populations and reporting to leadership.
• Support on generalist operational HR tasks across the full employee lifecycle, as needed.

Senior People Partner – M&A

• Acts as a brand ambassador and reflects the company values; partners with the store leadership team on the creation of an engaging experience that appeals to the FP customer
• Creates selling initiatives that enhance the customer experience; empowers the team to drive sales through personalized service, elevated styling, and outfitting recommendations
• Delivers a seamless, omni-channel shopping experience through understanding and utilization of systems and applications
• Acts as an elevated team member, exercising decision-making and multitasking capabilities while always prioritizing service over tasks
• Actively participates in managing the store environment and customer experience by facilitating an energized pace, positivity of the team, management of the daily zone, and driving sales
• Takes initiative in teaching and sharing product knowledge, brand messaging, and how to deliver exceptional customer interactions by utilizing brand resources
• Supports the store management team by participating in daily office procedures, execution of operations, and store maintenance
• Collaborates with key partners to effectively execute shipment processing, restocking, and placement of product while maintaining FP’s visual and display standards; ensures omni-channel orders are processed timely and accurately
• Adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store
• Supports an inclusive and people-first philosophy; engages employees at all levels to encourage open dialogue, reinforce follow through, and ensure that the store team is heard and supported
• Stays current and collaborates with the leadership team to respond to communication; contributes to sharing information with the team and actively participates in daily meetings and chat ins
• Displays eagerness to develop new skills while being open and responsive to feedback; enhances environment through displaying optimism, positivity, and proactive problem-solving skills
• Guides and develops Stylist team; takes responsibility for own development and professional growth while considering role replacement for career progression

Key Holder

• Lead the end- to–end operating cadence for the team, ensuring clarity of priorities, sequencing, and accountability.
• Drive and shape the SVP agenda, ensuring focus on the highest impact of projects and decisions.
• Develop and manage agendas, materials, and action tracking for leadership team meetings, functional updates, town halls, and other key forums.
• Coordinate preparation for senior stakeholder discussions, ensuring materials are clear, concise, data-informed, and aligned to the broader People Team and business agenda.
• Maintain visibility into team priorities and commitments, helping to identify dependencies, risks, decisions needed, and opportunities to improve execution.
• Partner with Finance and People stakeholders to support workforce planning, hiring governance, organizational tracking, productivity initiatives, and budget-related people processes.
• Help connect people priorities to financial and operational planning cycles, ensuring actions are tracked and stakeholders have the information needed to make timely decisions.
• Lead or support process improvement efforts across the team, identifying opportunities to simplify, standardize, automate, and strengthen recurring activities and deliverables.
• Create practical tools, templates, trackers, and governance routines that improve consistency, transparency, and accountability across projects and priorities.
• Monitor progress against key priorities and prepare updates that highlight milestones, risks, decisions, and next steps.
• Identify and apply AI-enabled tools and capabilities to improve team productivity, knowledge management, data synthesis, communications, and recurring processes.
• Manage and support cross-functional People Team projects, including transformation initiatives, organizational effectiveness, talent processes, employee experience priorities, and team enablement efforts.
• Translate complex or ambiguous priorities into structured project plans, milestones, deliverables, and communication plans.
• Develop executive-ready presentations, briefing documents, dashboards, and summaries that synthesize key messages, insights, and recommendations.

Business Effectiveness Lead – Functional People Team, Operational Excellence

• Own end-to-end preboarding and onboarding for new providers: post-offer communication, document collection, checklist tracking, system setup coordination, Notion onboarding projects, welcome meetings, etc.
• Manage provider offboarding workflows: documentation closure, system access removal, and coordination with Finance, Legal, and Clinical Operations.
• Build and maintain HR operational reports on provider lifecycle metrics (time-to-onboard, completion rates, offboarding timelines, document status) to support decision-making by the Operations Manager.
• Maintain referral bonus eligibility tracking for newly onboarded providers.
• Maintain data accuracy and consistency across HR systems (BambooHR, Notion, Justworks, internal provider databases) throughout the employment lifecycle.
• Identify recurring manual tasks in provider lifecycle workflows, support automation efforts, and document processes and SOPs as workflows evolve.

People Operations Specialist

• Manage employees throughout their lifecycle (Preboarding, Onboarding, Adaptation, one-on-one meetings, Performance reviews, Exit interviews).
• Communicate effectively with Team Leads and Heads of Departments and provide reports on teams.
• Create, launch and analyze employee surveys.
• Support People & Organization (P&O) projects.
• Provide timely and effective resolution of issues raised by managers and team members and offer consultations.
• Ensure compliance with P&O procedures and policies and facilitate their automation.
• Conduct analytical work and reporting.

• Support employee onboarding and off-boarding activities.
• Help manage employee and contractor onboarding and off-boarding logistics, including Slack invitations, Google Workspace setup, I-9 verification, policy acknowledgements, and document collection and employee file organization.
• Help maintain employee and contractor records and ensure documentation is complete and organized.
• Support the administration of employee benefit programs, maintaining accurate records of current plans.
• Assist employees with routine benefits and payroll-related questions and direct complex issues to the appropriate resource.
• Help maintain benefits documentation and support compliance-related activities.
• Perform audits and administrative tasks related to employee benefits programs.
• Maintain organized records of state registrations, account access, login credentials, and compliance documentation, ensuring information is accurate, up-to-date, and easily accessible.
• Assist with annual compliance initiatives, including anti-harassment training and required employee notices.
• Proactively monitor, track, and follow up on Deel notifications, outstanding tasks, and compliance requirements, escalating issues as needed to ensure timely completion.
• Follow up on outstanding tasks and help ensure deadlines are met.
• Support recurring company programs and employee experience initiatives, including iOS Parties, employee meetings, and offsites.
• Help maintain the annual People Operations calendar and track key deadlines, programs, and compliance activities.
• Coordinate invitations, RSVPs, catering, logistics, and event execution.
• Create and maintain forms, templates, workflows, and process documentation.
• Identify operational gaps and recommend process improvements to increase efficiency and consistency.
• Provide responsive, high-quality support to employees, managers, contractors, and external partners.

People Operations Generalist

• Supports the selling, service, and operations of the store to achieve an engaging and inspiring environment.
• Acts as a brand ambassador and reflects the company values.
• Creates selling initiatives that enhance the customer experience.
• Guides the team to prioritize customer service and styling recommendations to drive metrics and achieve store goals.
• Participates as the manager-on-duty by driving engagement in each zone through communication, adaptability, and fostering a collaborative selling environment.
• Ensures omni-channel orders are processed timely and accurately.
• Leads with an inclusive and people-first philosophy.

Assistant Store Manager

• Collaborates with the management team in supervision of store operations functions
• Acts as a brand ambassador and reflects the company values
• Partners with the store leadership team on the creation of an engaging experience
• Creates selling initiatives that enhance the customer experience
• Delivers a seamless, omni-channel shopping experience
• Acts as an elevated team member, exercising decision-making and multitasking capabilities
• Actively participates in managing the store environment and customer experience
• Teaches and shares product knowledge, brand messaging
• Supports the store management team by participating in daily office procedures

• Develop and lead the company’s people strategy in partnership with the Co-Founders and executive team, aligning organizational and talent priorities with business goals
• Own recruiting and hiring across the organization, including workforce planning, role development, sourcing strategy, candidate assessment, offer management, and onboarding
• Build and evolve performance management, employee development, and manager enablement practices that create clear expectations, accountability, and opportunities for growth
• Coach managers and leaders on team effectiveness, feedback, performance, employee relations, and organizational change
• Shape the employee experience across onboarding, engagement, communication, recognition, retention, and offboarding
• Oversee compensation, benefits, people operations, HR systems, policies, and employment compliance for a distributed workforce
• Use people data and employee feedback to identify trends, strengthen decision-making, and improve organizational effectiveness

Head of People

• Provide expert guidance and support on complex People Relations concerns
• Lead People Relations initiatives supporting local and global RPR deliverables
• Handle high-risk concerns and support RPR Advisors in meeting SLA expectations
• Coach and develop RPR Advisors and/or Specialists
• Build strong connections with the global team
• Lead development and continuous improvement of People Relations policies
• Ensure People Relations support aligns with local legislation and bp policies
• Promote employee wellbeing and a more inclusive workplace

People Operations jobs in United States

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Senior People Operations Manager

People & Culture Partner

Vice President, HR – People

People Partner

People Practices Business Partner – Mega Project

People Practices Business Partner

Director, People Operations – Employee Experience

Director, People Operations

People Services Project Specialist

Senior People Partner – M&A

Key Holder

Business Effectiveness Lead – Functional People Team, Operational Excellence

People Operations Specialist

People Partner

People Operations Generalist

Assistant Store Manager

Key Holder

Key Holder

Head of People

Senior People Relations Advisor