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People Operations Specialist
MEDvidiPeople Operations Specialist managing the provider lifecycle for an AI-powered mental healthcare platform. Collaborating with cross-functional teams to enhance onboarding and offboarding processes.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in HR operations with a focus on onboarding and offboarding processes, utilizing HRIS systems like BambooHR and Notion for data management and reporting. Strong analytical and organizational skills are essential for maintaining data accuracy and supporting operational decision-making.
Highest-signal resume keywords
HR Operations ManagementBambooHR ProficiencyOnboarding/Offboarding Workflow ManagementData Analysis and ReportingCross-Functional Communication
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
HRIS SystemsData AccuracyOperational ReportingOnboarding ProcessesOffboarding ProcessesTask ManagementAutomationDocument ManagementChecklist TrackingSOP Documentation
Soft Skills
Highly OrganizedDetail-OrientedAnalytical SkillsCommunication SkillsProblem-Solving
Tools & Technologies
BambooHRNotionJustworksInternal Provider Databases
Industry Keywords
HR OperationsProvider Lifecycle ManagementReferral Bonus TrackingData HygieneCross-Functional Collaboration
About the role
Key responsibilities & impact- Own end-to-end preboarding and onboarding for new providers: post-offer communication, document collection, checklist tracking, system setup coordination, Notion onboarding projects, welcome meetings, etc.
- Manage provider offboarding workflows: documentation closure, system access removal, and coordination with Finance, Legal, and Clinical Operations.
- Build and maintain HR operational reports on provider lifecycle metrics (time-to-onboard, completion rates, offboarding timelines, document status) to support decision-making by the Operations Manager.
- Maintain referral bonus eligibility tracking for newly onboarded providers.
- Maintain data accuracy and consistency across HR systems (BambooHR, Notion, Justworks, internal provider databases) throughout the employment lifecycle.
- Identify recurring manual tasks in provider lifecycle workflows, support automation efforts, and document processes and SOPs as workflows evolve.
Requirements
What you’ll need- 2+ years of experience in HR operations, HR administration, or a generalist role with a strong operational focus.
- Proven experience managing high-volume onboarding/offboarding cases in parallel, with reliable, on-time closure and zero dropped steps.
- Experience with HRIS systems (BambooHR is a strong advantage) and disciplined data hygiene across multiple tools.
- Solid Notion skills: task management, databases, and automation.
- Strong analytical skills: building structured reports and dashboards, spotting patterns and anomalies in operational data.
- Highly organized and detail-oriented: accuracy in documents and checklists is non-negotiable in this role.
- Strong cross-functional communication: comfortable flagging blockers early and building clear handoffs with Finance, Legal, and Clinical Operations.
- Advanced English (C1+) written and spoken, for daily communication with US-based providers and stakeholders and fluent Russian.
- Availability to work 2 PM – 10 PM CET.
Benefits
Comp & perks- Health insurance after the probation period, plus sports & wellness compensation.
- 19 paid vacation days annually.
- 3 additional wellness days each year.
- Paid sick leave for the first 5 working days.
- Clear growth opportunities, including personalized English lessons via Preply.
- Thoughtful gifts for key life events and offline corporate events.