MEDvidi

People Operations

• Own end-to-end preboarding and onboarding for new providers: post-offer communication, document collection, checklist tracking, system setup coordination, Notion onboarding projects, welcome meetings, etc.
• Manage provider offboarding workflows: documentation closure, system access removal, and coordination with Finance, Legal, and Clinical Operations.
• Build and maintain HR operational reports on provider lifecycle metrics (time-to-onboard, completion rates, offboarding timelines, document status) to support decision-making by the Operations Manager.
• Maintain referral bonus eligibility tracking for newly onboarded providers.
• Maintain data accuracy and consistency across HR systems (BambooHR, Notion, Justworks, internal provider databases) throughout the employment lifecycle.
• Identify recurring manual tasks in provider lifecycle workflows, support automation efforts, and document processes and SOPs as workflows evolve.

People Operations Specialist

Manager

• Provide senior clinical leadership and operational direction to Clinical Practice Managers and Clinical Quality Leads
• Track provider-level trends via the Clinical Excellence Index (CEI)
• Conduct chart reviews and audits; escalate findings with clinical nuance as appropriate
• Collaborate with the Director and clinical ops teams on the monthly provider educational series
• Ensure provider compliance with state-specific regulatory requirements
• Assist with onboarding of new providers, including interviews and orientation

People Operations Specialist

Senior Clinical Practice Manager