MEDvidi

Recruitment

• Manage full-cycle recruitment for healthcare roles (Physicians, PMHNPs, RNs, Clinical Operations, etc.)
• Source, screen, and interview candidates for high-volume and specialized roles
• Partner closely with Hiring Managers to understand business needs and hiring priorities
• Evaluate candidates against regulatory and compliance standards
• Develop and maintain talent pipelines within the U.S. healthcare market
• Maintain ATS accuracy, job postings, and recruitment metrics
• Track market trends and align hiring strategies to leadership expectations
• Support employer branding initiatives to attract top-tier clinical talent
• Ensure a seamless and professional candidate experience

Senior Healthcare Recruiter

Director

• Build Scalable Clinical Infrastructure
• Develop and operationalize condition-specific SOPs (ADHD, anxiety, depression, PTSD, medical weight loss)
• Establish structured prescribing frameworks, titration pathways, and monitoring standards
• Define inclusion/exclusion criteria and clinical guardrails
• Reduce variability across providers and service lines
• Own Quality & Provider Performance
• Design and lead structured chart audit programs and peer review systems
• Monitor prescribing patterns and documentation quality
• Define measurable clinical KPIs and maintain performance dashboards
• Lead remediation processes and performance improvement plans when needed
• Escalate complex or high-risk cases to the CMO
• Strengthen Documentation & Compliance Systems
• Standardize EMR templates and intake/follow-up workflows
• Embed structured documentation fields to improve defensibility and audit readiness
• Operationalize stimulant safeguards and GLP-1 safety monitoring protocols
• Establish adverse event review and escalation pathways
• Partner Cross-Functionally
• Collaborate with Product & Engineering to translate SOPs into scalable workflows
• Review AI-assisted documentation tools and establish guardrails
• Validate clinical accuracy of patient-facing and marketing materials
• Ensure operational alignment between growth initiatives and clinical safety
• Clinical Practice (10–20%)
• Maintain a limited patient panel within core service lines
• Model SOP adherence and documentation standards
• Identify workflow friction and system improvement opportunities

Director of Clinical Practice – Performance

Compliance

• Serve as the primary point of contact for providers and internal teams regarding telehealth regulations, DEA requirements, PDMP, licensure, prescribing standards, and internal Medical Operations policies
• Interpret regulatory and policy requirements and provide clear, practical guidance that supports compliant care delivery without unnecessary escalation
• Identify recurring questions or areas of confusion and proactively recommend SOP updates, training needs, or workflow refinements to reduce operational friction
• Lead initial investigation, triage, and resolution of operational, clinical, or compliance-related issues raised by providers, support teams, or internal stakeholders
• Act as a trusted operational partner to providers by ensuring timely, accurate responses to day-to-day questions impacting workflows, documentation, prescribing, and care delivery
• Directly supervise and manage the Provider Administrative Support Team, including offshore or overseas administrative assistants, in partnership with HR
• Maintain and continuously improve Medical Operations SOPs, decision trees, and escalation protocols in alignment with current regulations and internal standards
• Participate in a rotating weekend on-call schedule to support operational continuity and timely issue resolution

Medical Operations Manager – Regulatory & Escalations

Operations

• Serve as the primary point of contact for providers and internal teams regarding telehealth regulations, DEA requirements, PDMP, licensure, prescribing standards, and internal Medical Operations policies.
• Interpret regulatory and policy requirements and provide clear, practical guidance that supports compliant care delivery without unnecessary escalation.
• Identify recurring questions or areas of confusion and proactively recommend SOP updates, training needs, or workflow refinements to reduce operational friction.
• Lead initial investigation, triage, and resolution of operational, clinical, or compliance-related issues raised by providers, support teams, or internal stakeholders.
• Develop clear issue summaries, root cause assessments, and recommended resolutions prior to escalation to the Director of Medical Operations.
• Act as a trusted operational partner to providers by ensuring timely, accurate responses to day-to-day questions impacting workflows, documentation, prescribing, and care delivery.
• Support provider satisfaction and retention by reducing delays, confusion, and inconsistent guidance.
• Directly supervise and manage the Provider Administrative Support Team, including offshore or overseas administrative assistants, in partnership with HR.
• Maintain and continuously improve Medical Operations SOPs, decision trees, and escalation protocols in alignment with current regulations and internal standards.
• Participate in a rotating weekend on-call schedule to support operational continuity and timely issue resolution.