Director, People Operations – Employee Experience

Skedda

Director of People Operations managing HR for Skedda, a workplace management platform. Overseeing employee lifecycle processes and enhancing employee experience in a hybrid work environment.

Posted 7/14/2026full-timeBoston • Massachusetts • 🇺🇸 United StatesLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing the employee lifecycle, including onboarding, offboarding, and performance management, while ensuring compliance with employment laws. Proven ability to lead cross-functional HR initiatives and enhance employee engagement in a global workforce.

Highest-signal resume keywords

Employee Lifecycle ManagementPerformance Management AdministrationU.S. Employment Law KnowledgeHRIS ExperienceCross-Functional Project Leadership

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Employee Engagement ProgramsBenefits AdministrationData AnalysisCompensation BenchmarkingHR Process Improvement

Soft Skills

LeadershipCollaborationCommunication

Tools & Technologies

RipplingLatticeRemote.comHRISATS

Industry Keywords

People OperationsGlobal Workforce ManagementEmployer of Record (EOR)SaaS EnvironmentCompliance with Employment Laws

About the role

Key responsibilities & impact

Own all employee lifecycle processes, including onboarding, offboarding, promotions, transfers, organizational changes, and terminations.
Lead end-to-end People Operations for a global workforce consisting of U.S. employees, international contractors, and Employer of Record (EOR) employees across multiple countries.
Partner with talent acquisition on compensation benchmarking for open roles, top of funnel resume review, offer deck creation, and data analysis to continuously improve our hiring process
Own company engagement initiatives, including quarterly employee engagement (eNPS) surveys, analysis, and action planning.
Manage annual open enrollment and ongoing benefits administration
Own our performance management process, including our mid-year and EOY performance reviews.
Ensure compliance with federal, state, and international employment laws and HR best practices.
Maintain employee records and ensure data integrity and compliance across HR systems.
Own creating a great office experience for our community at our Boston headquarters
Develop, document, and continuously improve HR processes to support company growth and operational excellence.

Requirements

What you’ll need

5+ years of progressive HR or People Ops experience, ideally in a fast-growing, startup SaaS environment
Experience supporting globally distributed workforces, including hybrid employees, remote employees, contractors, and Employer of Record (EOR) teammates
Strong knowledge of U.S. employment law; exposure to international employment practices is a plus.
Experience administering performance management, employee engagement, benefits, and employee lifecycle programs.
Demonstrated ability to lead cross-functional projects and implement scalable HR processes.
Experience with HRIS, ATS, and employee engagement platforms, ideally Rippling, Lattice, and Remote.com
Experience running and reviewing background checks

Benefits

Comp & perks

Competitive salary, benefits package, and paid time off
Flexible schedule
Creative and collaborative work environment
Direct exposure to the leadership team across departments
Be empowered to leave a significant mark on our culture, employee experience, and the way our company grows