Skedda

Support Engineer

• Act as a technical product expert, resolving customer issues via email, chat, and video calls within established SLAs
• Monitor and manage the support ticket queue, prioritizing, escalating, and ensuring timely resolutions
• Collaborate with Engineering and Product to troubleshoot, document, and communicate bugs and feature requests
• Partner with Customer Success to help unblock users and drive adoption of platform features
• Create and maintain FAQs, troubleshooting guides, and knowledge base resources
• Participate in knowledge sharing and cross-training to strengthen team capability
• Contribute to product demonstrations and technical discussions with customers when needed

Technical Support Specialist

Account Executive

• Building rapport with prospective customers
• Prospecting, securing meetings, and closing new business by qualifying opportunities with key decision makers at SMB companies
• Deeply understanding customers challenges and needs
• Pioneer our SMB playbook and find creative, streamlined ways to win deals with multiple stakeholders and lengthy procurement processes.
• Showcasing our product to prospective customers via video demonstrations
• Helping customers find solutions to their unique space scheduling scenarios
• Delivering proposals to prospective customers on behalf of Skedda
• Collaborating with the broader team on sales strategy, product strategy, and customer relationship management

Account Manager

• Identify, recruit, and onboard new partners aligned to Skedda’s ICP — helping them understand how to position and sell Skedda effectively.
• Train partner teams on Skedda’s platform, positioning, and use cases. Co-sell into strategic opportunities and serve as a trusted advisor throughout the sales cycle.
• Collaborate with partners to create joint pipeline strategies. Monitor and forecast partner-influenced opportunities to ensure revenue targets are met.
• Act as the voice of the channel to Skedda’s product and marketing teams. Share insights on competitive activity, deal blockers, and whitespace opportunities.
• Build relationships with CRE brokers, workplace consultants, and design firms who influence purchasing decisions for hybrid workplace solutions.
• Represent Skedda at industry events, webinars, and partner meetings to increase visibility in the channel and CRE ecosystem.

Channel Account Manager

Software Engineer

• Skedda is a leading global booking management platform dedicated to streamlining venue and space reservations and scheduling; serving over 7,000 customers and nearly two million users worldwide. Today, the product includes functionality such as floor plan visualizations, venue booking, pricing and payments capabilities, and utilization reports and analytics. Skedda has won awards from G2, Capterra, and SoftwareAdvice.
• We are seeking a senior full-stack developer to take on a key role in delivering new features across the stack, from concept to launch. This role involves owning the technical aspects of projects, implementing full test automation, and solving complex, interesting challenges. You will research, test, and implement new technologies while collaborating closely with the team on design, coding standards, and best practices.
• Responsibilities: Lead by example with hands-on development of new features across the full stack; Mentor and coach engineers; Collaborate with Product and Engineering team members to develop and deliver high-quality features; Manage two-week Agile sprints and facilitate standup meetings; Champion automated testing and maintain a high standard of code quality; Operate with an ownership mindset, taking technical projects from concept to launch while proactively identifying and solving problems.; Solve complex, but fun, technical challenges; Research, propose, test, and implement new techniques and technologies
• Skills & Experience: 9+ years of full stack development with C# and .NET/Core (ideally SaaS products); 5+ years of leading projects and global teams; Strong experience with front end JavaScript frameworks; Strong experience developing Web APIs; Strong SQL skills (SQL Server preferred); Strong TDD and test automation skills (both unit and integration testing); Hands-on experience with Azure Cloud; Azure DevOps experience is a plus
• About you: You honor your word and own whatever you take on; You love to build intuitive software; You make mistakes and learn fast; You like small teams; You’re not afraid to ask questions; You pay attention to detail; You want to make a difference in the real world; You’re self-driven; You follow your intuition and sync when needed; You strive for excellence in everything you do

Team Lead, Engineering

Full-stack Engineer

• Skedda is a leading global booking management platform dedicated to streamlining venue and space reservations and scheduling. We serve over 7,000 customers and nearly two million users across the world. Today, the product includes functionality such as floor plan visualizations, venue booking, pricing and payments capabilities, and utilization reports and analytics.
• We are seeking a senior full-stack developer to take on a key role in delivering new features across the stack, from concept to launch. This role involves owning the technical aspects of projects, implementing full test automation, and solving complex, interesting challenges. You will research, test, and implement new technologies while collaborating closely with the team on design, coding standards, and best practices.
• Responsibilities
- Provide senior-level implementation for new features across the full-stack
- Implement full test automation for your work (we have a culture of ownership and quality)
- Own projects from a technical perspective, from conceptualization to launch
- Solve complex, but fun, technical challenges
- Research, propose, test, and implement new techniques and technologies
- Collaborate with team members on design techniques and coding standards
• Skills & Experience
- 7+ years of full stack development with C# and .NET/Core (ideally SaaS products)
- Strong experience with front end JavaScript frameworks
- Strong experience developing Web APIs
- Strong SQL skills (SQL Server preferred)
- Strong TDD and test automation skills (both unit and integration testing)
- Hands-on experience with Azure Cloud
- Azure DevOps experience is a plus
• About you
- You honor your word and own whatever you take on
- You love to build intuitive software
- You make mistakes and learn fast
- You like small teams
- You’re not afraid to ask questions
- You pay attention to detail
- You want to make a difference in the real world
- You’re self-driven
- You follow your intuition and sync when needed
- You strive for excellence in everything you do
• Benefits
- Competitive salary, benefits package, and paid time off
- Flexible schedule
- Creative and collaborative work environment
- Direct exposure to the leadership team across departments
- Be empowered to leave a significant mark on the product and the customers
- A thorough, organized engineering onboarding process for quick learning
- Hardware of your choice - PC or Mac
- Develop with the latest platforms, frameworks, tooling and standards
- Work in, and maintain, a near zero technical debt environment
- Enjoy not having to support IE or Safari < 13
- Our Tech Stack: Azure, .NET 8.x, C# 12, Ember.js 5.7 (Octane), Bootstrap 5.x, Selenium, Entity Framework 8.x, SQL Server 2022, Azure DevOps

Technical Support Specialist

Account Executive

Channel Account Manager

Team Lead, Engineering

Senior Full-Stack Software Engineer