Skedda

Customer Success Manager

• Answering questions via email/chat/video/phone from prospective and existing customers about our product
• Helping customers find solutions to their unique scheduling scenarios
• Providing customers with product demos via video link
• Updating internal product collateral (knowledge base, etc.)

Customer Success Specialist

Frontend Engineer

• Provide senior-level implementation for frontend features
• Implement full test automation for your work (we have a culture of ownership and quality)
• Own projects from a technical perspective, from conceptualization to launch
• Solve complex, but fun, technical challenges
• Research, propose, test, and implement new techniques and technologies
• Collaborate with team members on design techniques and coding standards

Customer Success Specialist

Senior Frontend Software Engineer