Operations

• Translate the CEO’s vision into actionable project plans with clear timelines and deliverables
• Manage multiple projects across different areas of the business
• Build systems, SOPs, and automations to support company scalability
• Coordinate with internal team members, contractors, and vendors
• Manage CRM systems and marketing automation tools
• Track KPIs and report on operational and business performance
• Manage the CEO’s calendar, inbox, and communications
• Schedule meetings, calls, and appointments
• Book domestic and international travel, including full itineraries
• Conduct research and present recommendations for key decisions
• Prepare presentations, reports, and documents as needed
• Manage the CEO’s social media content calendar
• Coordinate content creation and publishing
• Support the growth of the CEO’s personal brand (podcasts, speaking engagements, YouTube)
• Assist with lead generation initiatives and funnel management
• Anticipate needs and proactively solve problems
• Present solutions and recommendations rather than simply reporting issues
• Ensure projects are completed and deadlines are met
• Take full ownership of operational responsibilities and outcomes

Senior Operations Manager

• Hire the right agents, and un-hire when performance doesn’t meet the bar
• Manage day-to-day operations and maximize team efficiency
• Oversee and develop a team of online agents
• Conduct training, coaching, and evaluations
• Handle escalations and daily issues—internally and externally
• Promote high performers, demote or exit low performers
• Collaborate with other departments to improve systems and processes
• Use data and dashboards to make decisions, spot gaps, and drive improvements

Operations Manager

• Design realistic Manufacturing and Industrial Operations scenarios in Arabic or English grounded in GCC operational contexts (e.g., production workflows, procurement coordination, quality control, industrial maintenance, process optimization, warehouse operations, shipping and receiving activities)
• Adapt structured evaluation rubrics for operational problem-solving, engineering analysis, inventory coordination, and production management tasks
• Review AI and human-generated responses for factual accuracy, operational efficiency, safety awareness, and industrial realism
• Contribute to “gold standard” solutions reflecting best practices across GCC manufacturing, engineering, and supply chain operations

Subject Matter Expert – Manufacturing & Industrial Operations, English/Arabic

• Roll out a daily operating system (DOS) and performance management framework in the operations teams of region India, Middle East and Africa
• Implement and manage performance dashboards and KPIs to monitor operational efficiency and financial impact
• Objectively challenge the performance and decisions of operational teams to drive accountability and continuous improvement.
• Facilitate end-to-end (E2E) performance initiatives, ensuring service levels are maintained without unnecessary cost increases.
• Deliver clear, insight-driven reports, conduct gap analyses, and co-develop improvement plans with execution teams.
• Host performance management training workshops for all Operations teams
• Own the narrative behind cost trends by maintaining a deep understanding of cost drivers within operations.
• Conduct independent, balanced analysis to identify opportunities for profitability, cost efficiencies, and challenge cost escalations.
• Drive and track cost-saving initiatives while applying tools and frameworks that ensure high-impact, data-informed decision-making.
• Prevent sub-optimization by evaluating relevant, sunk, and total cost of ownership in operational choices.
• Provide critical input during forecast and budgeting cycles, supporting and constructively challenging operations leadership.
• Evaluate business cases rigorously, challenge assumptions from Areas or QSC before submission to Controlling team
• Partner with operation and regional controlling to ensure alignment on cost development, forecasting, and strategic priorities.
• Act as a strategic thought partner in cost transformation, supporting the Director of Cost Control to shape smarter decision-making frameworks.
• Contribute to the wider Finance community by sharing insights, best practices, and aligning with digital tools and reporting standards.
• Position yourself as a future leader in financial strategy through strong collaboration, original thinking, and proactive influence across teams.

Senior Manager, Cost & Operational Excellence

• Credit Risk Assessment: Design and execute rigorous underwriting and credit risk assessment workflows for incoming corporate rental clients. You will evaluate client financial statements, business health, and corporate histories to determine appropriate leasing risk thresholds and credit limits.
• Financing & Lines of Credit: Manage corporate lines of credit configurations. You will coordinate closely with banking and financial partners to optimize the company's financial leverage, liquidity, and lines of credit.
• Asset Protection & Insurance: Own the end-to-end commercial insurance portfolio for all deployed and warehouse assets. You will negotiate frameworks with insurers to guarantee protection against asset loss, damage, theft, or defaults.
• Financial Control & Billing SLAs: Manage corporate payment cycles, ensuring strict alignment with predefined internal and vendor Service Level Agreements (SLAs). You will structure and maintain cash-flow accountability for joint company operational accounts, generating auditable weekly spend and exposure reports.
• Asset Lifecycle Operations: Monitor the deployment lifecycle of leased equipment from provisioning through to end-of-lease collection, asset recovery, depreciation modeling, or asset liquidation. You will minimize asset "dead time" and manage the Return Merchandise Authorization (RMA) process for faulty hardware.

Logistics & Operations Lead

• Join the Value & Promotions Marketing team.
• Implement and execute our Middle East Marketing Promotional Calendar, ensuring best in class execution and relevant communication.
• Own weekly reporting on in flight campaign performance and post campaign analysis to understand metrics of success and identify improvement areas and opportunities to experiment.
• Keep on top of competitor trends and activity to strengthen plans.

See all jobs on JobTailor

Senior Operations Manager

Operations Manager

Subject Matter Expert – Manufacturing & Industrial Operations, English/Arabic

Senior Manager, Cost & Operational Excellence

Logistics & Operations Lead

Marketing Associate, Value Promotions and Operations