Operations Specialist – Omnichannel

OnTheList

Operations Specialist coordinating logistics and vendor management for OnTheList's flash sales events in Dubai. Overseeing event operations and ensuring smooth execution across UAE and regional warehouses.

Posted 7/2/2026full-timeDubai • 🇦🇪 United Arab EmiratesMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

Flash

About the role

Key responsibilities & impact

Independently plan and execute operational workflows for assigned flash sales events, including warehouse coordination, floor setup, event operation (offline and online)
Coordinate logistics for offline events and multi-brand activations, managing queue flow and on-site operational issues.
Identify and resolve operational risks before and during sales/events to ensure smooth, incident-free execution.
Monitor and report on operational performance metrics to identify areas for improvement
Oversee accurate picking, packing, and dispatch of orders, minimizing errors and damage incidents.
Manage data uploads/downloads, file formatting, and system updates to ensure accuracy across platforms, including handling operational files, packing lists, and essential product documentation
Maintain system vs. physical inventory accuracy, conducting regular reconciliation and stock counts.
Monitor and report on fulfilment error rates and post-event inventory loss, driving continuous improvement.
Ensure warehouse processing and dispatch consistently meet agreed SLA timelines and cut-off schedules.
Track shipment-to-dispatch turnaround and proactively flag and resolve delays or missed cut-offs.
Escalate timeline risks early to minimize impact on customer experience and brand commitments.
Coordinate inbound and outbound stock transfers across UAE and regional warehouses, working closely with customs and third-party logistics to ensure timely, accurate, and compliant movements.
Work from the warehouse location 1 day per week.
Manage operational and procurement budgets, ensuring spend stays within approved variance thresholds.

Requirements

What you’ll need

3-5 years of experience in Retail Operations, Ecommerce Operations, warehouse/fulfilment, supply chain role
Arabic Speaker Preferred
Proven experience in operations, logistics, or event execution—preferably in fashion, retail, or ecommerce sectors
Strong system literacy (e.g. Shopify, logistics system) and ability to troubleshoot both software and basic hardware issues
Strong attention to detail and numbers.
Experience in a startup environment is preferred.
Strong communication skills and inter-personal skills; Ability to work and operate independently and collaboratively in a fast-paced environment and solve problems in real time
Flexible and hands-on, with willingness to support on-site event and warehouse operations as needed.
Proficient in MS Excel
Professional communication skills in English (verbal and written), with confidence to liaise directly with external partners.

Benefits

Comp & perks

Flexible work arrangements
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Operational Workflow PlanningInventory ManagementPerformance Metrics MonitoringData ManagementOrder Picking and PackingEvent ExecutionBudget ManagementQueue Flow ManagementStock ReconciliationFulfilment Error Rate Monitoring

Soft Skills

Strong Communication SkillsInter-Personal SkillsProblem-Solving SkillsAttention to DetailFlexibility