Manager

• Support counters to drive sales performance to reach target set by management
• Enhance Dior Brand Image through visual, merchandising, BC grooming and POS activities
• Enforce strict and regular control of POS Merchandising, decoration and operating conditions up to PCD standards and following central guidelines
• Supervise and execute the promotional activities formulated by Marketing department
• Ensure preparation prior to the event/ animation and compile the feedback report after each event
• Ensure sufficient manpower coverage at each event/ animation
• Supervise and motivate CMs to achieve sales objectives set by the brand
• Monitor daily, weekly, monthly performance, and conduct regular reviews with Counter Managers
• Processing of POs for all store, not limited to new launches, price change
• People topics – not limited to Part Timer management, Beauty Consultants induction, enrollment, and manpower management, leave approval in system
• Price List Management
• Processing of Phone Orders (Call to Buy in BTQ)
• Weekly/ Monthly total Boutique and Counter Managers Meeting preparation
• Oversee daily store operation across assigned area (ensure full compliance with SOP, VM, customer experience standards)
• Handle & resolve critical issues (staff, stock, customer complaints)
• Support RM to ensure CXA, NPS, Audit score meet country target
• Keep track and push Retail KPIs
• Support the Sales team in monthly all channels sales consolidation, upload, and reporting
• Consolidation of monthly ranking results from Department Stores
• Monthly reports preparation
• Prepare inventory on hand of all counters
• Responsible for ensuring efficient order and returns processing
• Prepare and update all orders, returns and stock transfer forms
• Monitor stock level & aging inventory (best seller, slow moving) and take timely action
• Management of POS discount, staff purchase and allowance for store team
• PO processing for Sales Team
• Cross functional support collaboration

Senior Retail Executive/Assistant Retail Manager

• Establish and maintain relationships with key global suppliers
• Define and monitor global supplier and category strategies
• Negotiate and manage supplier contracts and service agreements
• Lead supplier selection processes and management of RFPs
• Drive program management for core initiatives in Productivity and Supplier Performance
• Ensure compliance with policies and procedures

Assistant Manager, LCM

• Contract creation for material and import plan
• Handling import documentation for shipment
• Working with related departments on POs and contract for import shipments
• Contract and Order management with the team to ensure database is updated
• Handling custom management for all daily declarations and audits
• Handling customs liquidation reports and related customs reports quarterly/monthly
• Handling C/O procedures for whole factories and FTA’s consultancy
• Control loading and trucking plan with the team
• Handling tolling contract and control the import/export activities
• In charge of export procedures for sales rejects
• Monitor the payment request of orders and logistics charges
• Monitor logistics costs and ensure shipment charges are aligned with budgeting
• Manage 3P’s performance to ensure service level agreement is met
• Leading team members to ensure import-export functions work well with business objectives

Logistic Assistant Manager

• Assist in planning, organizing, and supervising daily packing operations to meet production targets.
• Ensure compliance with Safety, Quality, and GMP standards.
• Monitor and improve KPIs: OEE, Yield, Cost Saving, Safety, Quality, and Productivity.
• Analyze production data and implement corrective actions.
• Support recruitment, training, and development of team members.
• Manage and motivate supervisors, shift leaders, and operators to achieve departmental goals.
• Lead Lean and 5S initiatives to optimize processes and reduce waste.
• Collaborate with technical teams for process improvement and automation projects.
• Coordinate manpower, materials, and equipment to ensure efficient operations.
• Prepare and present operational reports to management.

Production Assistant Manager

• Providing real-time support to clients on active trips via WhatsApp, phone, and email during your shift.
• Proactively reaching out to clients multiple times during their trip.
• Liaising with DMCs and ground operators to resolve issues quickly on behalf of clients.
• Monitoring active bookings for potential issues and acting proactively.
• Working closely with Travel Designers, Product, and management to collate and action during- and post- trip feedback.

Ground Experience Manager – Asia Pacific

• Manage matters relating to health, safety and environment.
• Monitor and assist managers to implement controls derived from Risk Assessments.
• Project manage the implementation and verification of requirements according to S&R Business case requirements.
• Have a working knowledge of current WHS, Environmental and industry related legislation and advise of changes to legislation and ensure compliance in all areas.
• Implement Global S&R Framework along with Area requirements into your operation with the support of operations management.
• Audit relevant policies and procedures to ensure statutory compliance across all sites.
• Monitor processes to ensure compliance and early escalation of non-conformances.
• Coordination of internal and external auditing activities.
• Effective investigation of Corrective Action requests (CAR’s).
• Work collaboratively with all levels of management to develop and improve safety culture.
• Develop, maintain accurate and efficient records for reporting.
• Conduct incident investigations to identify root causes and corrective actions.
• Conduct security risk assessments, identifying any corrective or preventative measures needed; reporting and follow up to ensure compliance.
• Verify site continuously to meet the Maersk security requirements.
• Update Human Risks and Fatal 5.
• Ensure corrective actions are closed out in an appropriate timeframe.
• Communicate any site security needs or concerns with management.

Country HSSE Manager

• Set the direction for Area commercial teams
• Deliver Trade model ship for assigned markets
• Engage with Revenue Managers on maximizing performance
• Coordinate with teams for Go-to-Market plan execution
• Provide market intelligence data for performance drive

Area Market Manager

• Lead the development and execution of market access strategies to ensure optimal pricing, reimbursement, and patient access for assigned portfolio.
• Drive value-based access solutions and shape a favorable policy environment through strong engagement with policy makers, payors, and key healthcare stakeholders.
• Lead access strategies for inclusion in the National Immunization Program (NIP) and expand uptake in the private market.
• Develop and implement pricing, reimbursement, and access strategies across portfolio.
• Identify and influence healthcare policy opportunities to improve access to innovative medicines, vaccines.
• Establish professional relationships with key stakeholders and decision makers to understand payers’/HC/Patients unmet needs.​
• Align/collaborate with Access, NPL, Medical, Launch Team to achieve market access goals.
• Embed market readiness for NPLs regarding access such as support for new launch listing, SIQ.
• Create a customized value proposition message, based on a deeper understanding of patient benefit, competitors’ landscape and payer needs to secure access.

Market Access Manager

• E-Marketplace Strategy: Drive aggressive growth across Shopee, Lazada and TikTok Shop by optimizing store performance, traffic and conversion rates.
• Social Commerce: Lead TikTok Shop and social selling initiatives, aligning closely with KOL/KOC activities to convert viral content into revenue.
• Performance Tracking: Monitor digital P&L, ROAS and CPAS to ensure marketing investments deliver profitable returns.
• Brand Alignment: Partner closely with the Brand Team to ensure all commercial promotions and digital storefronts align with brand guidelines and luxury positioning.
• LEAP Team Integration: Collaborate with the LEAP Team on supply chain, logistics, and operations to deliver a seamless, high-quality customer experience and strong fulfillment performance.
• Omnichannel Sync: Align online and offline campaigns to avoid channel conflict while maintaining a consistent premium brand image.
• Data-Driven Demand Planning: Leverage e-commerce trends and historical data to drive accurate monthly and quarterly forecasts.
• Smart Stock Allocation: Optimize inventory across retail and e-commerce channels to minimize stockouts and reduce aging inventory.
• Profitability Analysis: Partner with Brand Managers and stakeholders to analyze P&L and provide actionable insights for business optimization.
• Commercial Roadmap: Develop digital-first launch strategies for new brands, ensuring strong visibility across key online platforms.
• Execution Excellence: Oversee end-to-end launch execution, including stock readiness and optimized marketing assets.

Commercial Manager – Digital, Omni-channel

• Lead and coach the Account Management team to ensure best-in-class merchant operations
• Define category growth strategies for target categories, including Health & Beauty, Fashion, Home Living, Pets, and others
• Execute these strategies through assortment planning, merchant recruitment, promotional calendars, and pricing/GM strategies
• Own and run cross-functional projects from scoping to rollout and measurement
• Work closely with Product, Legal, Marketing, Operations and Analytics to align priorities, remove execution blockers and optimize merchant/consumer funnels
• Build and maintain strong merchant relationships and partnerships to accelerate onboarding and exclusive assortment
• Continually monitor category and merchant OKRs and iterate commercial levers to hit targets
• Drive stakeholder alignment and present business cases, performance reviews and forecasts to senior leadership
• Use performance data and market insights to identify new business opportunities, pricing levers and promotional tactics

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