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Senior Retail Executive/Assistant Retail Manager
LUXASIASenior Retail Executive/Assistant Retail Manager driving sales and operations for Dior in Vietnam. Supervise promotional activities and manage retail operations in Ho Chi Minh City.
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
SAPsales performance monitoringinventory managementorder processingreport preparationmerchandisingPOS managementpromotional activities executionprice list managementKPI tracking
Soft Skills
resourcefulself-motivatedresult-orientedmulti-taskingbusiness-orientedsensitive to numbersleadershipmotivationproblem-solvingcommunication
Industry Keywords
retail sectorcustomer experiencesales objectivesstore managementPOS standardsevent preparationstaff managementperformance reviewscross-functional collaborationaudit score
About the role
Key responsibilities & impact- Support counters to drive sales performance to reach target set by management
- Enhance Dior Brand Image through visual, merchandising, BC grooming and POS activities
- Enforce strict and regular control of POS Merchandising, decoration and operating conditions up to PCD standards and following central guidelines
- Supervise and execute the promotional activities formulated by Marketing department
- Ensure preparation prior to the event/ animation and compile the feedback report after each event
- Ensure sufficient manpower coverage at each event/ animation
- Supervise and motivate CMs to achieve sales objectives set by the brand
- Monitor daily, weekly, monthly performance, and conduct regular reviews with Counter Managers
- Processing of POs for all store, not limited to new launches, price change
- People topics – not limited to Part Timer management, Beauty Consultants induction, enrollment, and manpower management, leave approval in system
- Price List Management
- Processing of Phone Orders (Call to Buy in BTQ)
- Weekly/ Monthly total Boutique and Counter Managers Meeting preparation
- Oversee daily store operation across assigned area (ensure full compliance with SOP, VM, customer experience standards)
- Handle & resolve critical issues (staff, stock, customer complaints)
- Support RM to ensure CXA, NPS, Audit score meet country target
- Keep track and push Retail KPIs
- Support the Sales team in monthly all channels sales consolidation, upload, and reporting
- Consolidation of monthly ranking results from Department Stores
- Monthly reports preparation
- Prepare inventory on hand of all counters
- Responsible for ensuring efficient order and returns processing
- Prepare and update all orders, returns and stock transfer forms
- Monitor stock level & aging inventory (best seller, slow moving) and take timely action
- Management of POS discount, staff purchase and allowance for store team
- PO processing for Sales Team
- Cross functional support collaboration
Requirements
What you’ll need- Knowledge in SAP
- Resourceful, self-motivated and result-oriented
- Able to multi-task and deliver results in a fast-paced environment
- Business orientated, sensitive to numbers and reporting
- Strong knowledge and expertise in retail sector
- Minimum 3-5 years of sales experience at a supervisory level (store management experience preferred)
Benefits
Comp & perks- As company's policy