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Senior Retail Executive/Assistant Retail Manager
LUXASIASenior Retail Executive/Assistant Retail Manager driving sales and operations for Dior in Vietnam. Supervise promotional activities and manage retail operations in Ho Chi Minh City.
About the role
Key responsibilities & impact- Support counters to drive sales performance to reach target set by management
- Enhance Dior Brand Image through visual, merchandising, BC grooming and POS activities
- Enforce strict and regular control of POS Merchandising, decoration and operating conditions up to PCD standards and following central guidelines
- Supervise and execute the promotional activities formulated by Marketing department
- Ensure preparation prior to the event/ animation and compile the feedback report after each event
- Ensure sufficient manpower coverage at each event/ animation
- Supervise and motivate CMs to achieve sales objectives set by the brand
- Monitor daily, weekly, monthly performance, and conduct regular reviews with Counter Managers
- Processing of POs for all store, not limited to new launches, price change
- People topics – not limited to Part Timer management, Beauty Consultants induction, enrollment, and manpower management, leave approval in system
- Price List Management
- Processing of Phone Orders (Call to Buy in BTQ)
- Weekly/ Monthly total Boutique and Counter Managers Meeting preparation
- Oversee daily store operation across assigned area (ensure full compliance with SOP, VM, customer experience standards)
- Handle & resolve critical issues (staff, stock, customer complaints)
- Support RM to ensure CXA, NPS, Audit score meet country target
- Keep track and push Retail KPIs
- Support the Sales team in monthly all channels sales consolidation, upload, and reporting
- Consolidation of monthly ranking results from Department Stores
- Monthly reports preparation
- Prepare inventory on hand of all counters
- Responsible for ensuring efficient order and returns processing
- Prepare and update all orders, returns and stock transfer forms
- Monitor stock level & aging inventory (best seller, slow moving) and take timely action
- Management of POS discount, staff purchase and allowance for store team
- PO processing for Sales Team
- Cross functional support collaboration
Requirements
What you’ll need- Knowledge in SAP
- Resourceful, self-motivated and result-oriented
- Able to multi-task and deliver results in a fast-paced environment
- Business orientated, sensitive to numbers and reporting
- Strong knowledge and expertise in retail sector
- Minimum 3-5 years of sales experience at a supervisory level (store management experience preferred)
Benefits
Comp & perks- As company's policy
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
SAPsales performance monitoringinventory managementorder processingreport preparationmerchandisingPOS managementpromotional activities executionprice list managementKPI tracking
Soft Skills
resourcefulself-motivatedresult-orientedmulti-taskingbusiness-orientedsensitive to numbersleadershipmotivationproblem-solvingcommunication