Manager

• Manage loan transaction execution, including coordination of closings, amendments, consents, and ongoing lifecycle events with lenders, borrowers, agents, and legal counsel.
• Prepare, review, and track transaction and facility documentation to ensure accuracy, completeness, and alignment with loan agreements and internal controls.
• Set up and maintain loan facilities in loan administration systems; process drawdowns, rollovers, repayments, interest and fee calculations, and related events in line with governing documentation.
• Monitor and maintain deal records, including covenant tracking, compliance events, outstanding conditions, and documentation status throughout the transaction lifecycle.
• Perform and maintain waterfall/IPD calculations and reporting, and validate key loan-related events (e.g., coupons, rollovers, deposits, IPDs) for accuracy.
• Execute and authorize settlements and payments (e.g., loan settlements, invoices, fees) and manage cash positions across multiple jurisdictions, bank accounts, and platforms.
• Produce timely, accurate stakeholder reporting on balances, interest rates, fees, cash movements, and upcoming events, escalating issues and risks as appropriate.
• Support client onboarding and ongoing requirements, including client due diligence and AML/KYC documentation, working with internal partners as needed.
• Contribute to process improvement initiatives, operational risk reduction, and ad hoc projects to support team capacity and service quality.

Transaction Manager

• Maintain the ability to identify, investigate, analyze, and manage threats of violence toward global offices, executives, and employees.
• Utilize evidence-based risk assessment and threat assessment tools, backed by relevant training and experience.
• Deliver timely and actionable workplace violence prevention assessments to support executive protection and enterprise-wide security operations.
• Conduct research using open-source intelligence, law enforcement databases, social media platforms, and deep/dark web resources to identify known and potential threats impacting offices, executives, and employees.
• Foster effective relationships with local law enforcement partners, investigative teams, research organizations, and intelligence vendors to enhance safety and security efforts.
• Collaborate effectively with our Community Support, Executive Protection, Global Threat Assessment, Regional Security Management, and Open Source Intelligence team members on related threats.
• Develop and manage the life cycle of cases that may impact the business, executives, and employees.
• Maintain global situational awareness of potential and developing threats and prepare impact analyses for leadership.
• Partner closely with global teams such as Employee Relations, Legal, Regional Security, and Talent partners on internal employee investigations
• Draft clear and concise reports and conduct briefings that provide fact-based conclusions and case management recommendations to inform security decision-making for offices, executives, and employees.
• Perform behavior-based threat assessments in both direct and indirect settings.
• Perform after-action reviews and manage the reporting of corrective action efforts.
• Provide outcome summaries and investigation reports to Stakeholders.
• Implement a program improvement cycle of plan, equip, train/exercise, and remediate.
• Communicate with co-workers, management, clients, and others in a courteous and professional manner.
• Conform with and abide by all regulations, policies, work procedures and instructions.

Intelligence and Threat Assessment Manager, EMEA

• Driving commercial excellence initiatives by identifying improvement opportunities, implementing best practices, and optimising commercial processes to support business growth.
• Analysing market trends, competitor activities, customer behaviour, and performance metrics to generate actionable insights that support strategic decision-making.
• Developing and implementing strategic activity and incentive plans that align with business priorities, market opportunities, and customer engagement objectives.
• Optimising the use of CRM solutions through user support, training, continuous improvement activities, and data-driven recommendations to maximise impact and adoption.
• Collaborating with sales, marketing, and other cross-functional teams to ensure alignment, facilitate effective communication, and support successful execution of commercial initiatives.

Commercial Excellence Manager

• Hold ultimate accountability for successful delivery of assigned programmes and portfolios.
• Own programme and portfolio performance across delivery, commercial, contractual and customer dimensions.
• Ensure delivery commitments, customer outcomes and business benefits are achieved.
• Lead decisive intervention and recovery activities where delivery is at risk.
• Maintain visibility and control of programme and portfolio health at all times.
• Serve as the executive delivery leader and figurehead for assigned programmes.
• Lead delivery across multiple teams, projects, suppliers and workstreams.
• Establish clear priorities and maintain focus on critical delivery objectives.
• Direct and support Senior Project Managers and Project Managers to achieve programme outcomes.
• Create an environment where delivery teams are positioned for success.
• Build and maintain strong executive-level customer relationships.
• Establish trusted relationships with key customer, supplier and partner stakeholders.
• Influence strategic decisions that impact programme outcomes.
• Understand customer culture, business priorities and success measures.
• Act as the primary escalation point for major programme issues.
• Own programme and portfolio financial performance.
• Maintain oversight of budgets, forecasting, profitability and commercial risk.
• Ensure contractual compliance by both Codec and the customer.
• Support commercial negotiations, programme changes and contractual discussions where required.
• Maintain focus on benefits tracking and realisation throughout programme delivery.
• Ensure programme activities remain aligned to agreed business cases and strategic objectives.
• Drive outcome-based delivery rather than activity-based delivery.
• Ensure promised customer and organisational value is achieved.
• Establish effective governance and control frameworks appropriate to programme complexity.
• Ensure accurate reporting of programme health, financial performance, resource utilisation and delivery risks.
• Lead portfolio-level risk, dependency and issue management.
• Drive objective assessment of programme performance and corrective action where required.
• Maintain oversight of resource allocation and utilisation across programmes and portfolios.
• Work closely with leadership, PMO and resource management functions to ensure appropriate capability is available.
• Balance delivery demand with organisational capacity.
• Coach and develop Senior Project Managers and Project Managers.
• Drive consistency in delivery standards and practices.
• Promote a culture of accountability, ownership, transparency and continuous improvement.
• Act as a role model for leadership, customer focus and delivery excellence.

Portfolio Manager

• Lead and deliver ALONE’s core services, including Support Coordination, Befriending (Visitation & Telephone), Volunteer Engagement, and Technology Support for older people.
• Drive strong, strategic partnerships with local Statutory, Community, and Voluntary organisations to maximise impact.
• Champion ALONE’s mission locally, promoting services, building referral pathways, and expanding community capacity to support older people.
• Ensure excellence in service delivery, meeting all HSE agreement objectives and delivering accurate, timely reporting.
• Identify and address service gaps, collaborating across sectors to design and implement effective, person-centred solutions.
• Provide impactful reports to funders, stakeholders, and leadership—using data to tell the story and shape the future.
• Inspire high-performing teams through effective people management, continuous development, and a strong culture of improvement.
• Deliver on ALONE’s strategic goals, aligning your team’s work to achieve ambitious targets and lasting change.

Service Manager

• Manage a programme of work across research, monitoring & evaluation, data management and business intelligence, ensuring high quality work and the achievement of annual strategic objectives
• Provide line management for high-performing research and evaluation team
• Oversee organisational monitoring and evaluation systems, including KPI development, dashboards and routine reporting.
• Lead the design, delivery and dissemination of strategic research and evaluation projects, including oversight of quantitative and qualitative data collection, input and analysis.
• Oversee quality enhancement and management of operational data across ALONE
• Ensure organisational data is translated into meaningful insights that inform decision-making, service delivery, and strategic planning both internally and at a health system level.
• Build and maintain strong relationships with internal stakeholders, academic partners, funders and external agencies.
• Support dissemination of ALONE’s evidence and insights through reports, presentations, publications and stakeholder engagement.
• Additional duties as assigned.

Research & Evaluation Manager

• Play a critical role in the successful implementation and operationalisation of a new product
• Ensure delivery governance, operational processes, and cross-functional execution are aligned
• Support Head of Delivery in bridging delivery, operations, technology, and business teams
• Coordinate product squads and enablers to ensure timely and effective delivery
• Track progress against key milestones, identifying and managing risks, issues, and dependencies
• Ensure alignment with Davy’s internal delivery methodologies and governance standards
• Define and embed processes, workflows, and controls required for delivery
• Co-facilitate delivery governance structures including working groups and steering committees
• Prepare high-quality reporting for senior stakeholders including status updates, risk logs, and performance metrics
• Ensure compliance with regulatory and internal risk requirements throughout delivery
• Support Head of Delivery as a central point of coordination across stakeholders including Product, Technology, Operations, Risk, and senior leadership
• Identify opportunities to improve delivery efficiency and effectiveness and implement best practices

Delivery Manager

• The Release Manager will collaborate with cross-functional teams including developers, testers, basis administrators, system environment owners and business stakeholders to minimise downtime and risks.
• Oversee the end-to-end management of SAP software and integrated systems, ensuring seamless release cycles.
• Plan, coordinate, and execute SAP centric software releases, including patches, upgrades, and custom developments, through structured pipelines from development to production.
• Implement and optimize release strategies using tools like SAP Solution Manager (ChaRM), Transport Management System (TMS), or integrated CI/CD frameworks.
• Ensure that the boundary systems needed are connected or emulated, across the relevant systems, based on the needs of the release.
• Conduct release planning meetings, manage change requests, and ensure adherence to release calendars and rollback procedures.
• Monitor and mitigate risks during deployments, including impact assessments on surrounding systems (e.g., interfaces with ERP, CRM, BI tools).
• Ensure all SAP environments (dev, test, preprod, prod) are provisioned, configured, and ready for use, including hardware, software, and data refreshes.
• Perform regular environment health checks, capacity planning, and synchronisation between tiers to maintain consistency and data integrity.
• Manage landscape refreshes, system copies, and cloning processes using SAP tools like SWPM, HANA Studio, or third-party automation scripts.
• Troubleshoot environment-related issues, with relevant teams, such as performance bottlenecks, connectivity problems, or configuration drifts, to support timely testing and go-lives.
• Develop and enforce best practices for change management, version control, and audit compliance (e.g., SOX, GDPR).
• Collaborate with security teams to ensure environments meet access controls, encryption, and vulnerability standards.
• Analyse post-release metrics to identify improvements in deployment speed, error rates, and overall system stability.
• Mentor junior team members and ensure training on release and environment management tools and processes.
• Work closely with development, QA, operations, and business units to align release schedules with project timelines and business needs.
• Provide clear release plan, status reports, dashboards, and recommendations to senior leadership on release progress and environment readiness.
• Participate in incident management and root cause analysis for production issues related to releases or environments.

Senior Release Manager

• Implementing commercial processes to ensure contractual entitlement is realised
• Implement Group commercial processes for cost capture, valuation, procurement, and reporting
• Manage Subcontractor accounts in line with agreed subcontract
• Prepare commercial reports including Cost Value Reconciliations and cash flows
• Establish agreed benchmarks and KPIs for the Contract

Commercial Manager

• Lead the commercial management of NEC4 contracts (including PSC and ECC as applicable), ensuring contractual processes are applied consistently and correctly across projects.
• Manage and administer contractual mechanisms including Early Warnings, Compensation Events, change control, programme impacts and entitlement assessments.
• Provide commercial advice and challenge to Project Managers on contract risk, compliance, and commercial strategy.
• Support preparation, review and agreement of contractual correspondence, notices, assessments and records.
• Maintain a clear audit trail demonstrating compliance with contract conditions and agreed procedures.
• Establish and maintain robust financial controls across a live portfolio of projects, ensuring consistency in cost management and reporting.
• Manage project budgets, forecasts, cashflow and earned value, identifying variances and risks at an early stage.
• Produce accurate, timely and reliable monthly financial reports at portfolio / department level.
• Support period‑end processes, including accruals, revenue recognition and reconciliation with financial systems.
• Provide clear commercial performance insight to senior management, highlighting risks, opportunities and trends across the portfolio / department.
• Lead commercial change management, ensuring that scope changes are identified early, assessed correctly and implemented in line with NEC4 procedures.
• Maintain commercial risk and opportunity registers, working with Project Managers to develop mitigation strategies.
• Assess the commercial implications of programme changes, scope growth, resourcing variations and client instructions.
• Support resolution of commercial issues and disputes through structured, evidence‑based approaches.
• Work closely with Project Managers, Project Directors and discipline leads to embed strong commercial behaviours across project teams.
• Act as a key commercial interface with clients and supply chain partners, supporting transparent and professional engagement.
• Support negotiations and agreement of commercial matters while protecting the organisation’s contractual position.
• Contribute to a collaborative project culture aligned with NEC principles of mutual trust and cooperation.
• Ensure projects operate in compliance with internal commercial governance, approval thresholds and delegated authorities.
• Maintain and improve commercial processes, templates and controls to support consistent delivery across the portfolio.
• Support audits and internal reviews by providing clear, well‑maintained commercial records.
• Capture lessons learned and contribute to continuous improvement of commercial management practices.
• Mentoring of staff and lead the growth of Commercial management team.

Commercial Manager – NEC4, Multi‑Project Portfolio

• Direct and manage the full project-life cycle with a focus on Workday implementations
• Ensure project deliverables are completed within agreed cost and timescale
• Own the overall test plan design and processes for Workday implementations
• Consult with key business stakeholders to ensure Workday solution design is optimised
• Allocate and coordinate test schedules and resources
• Provide quality assurance evaluation estimates on various projects
• Diagnose problems and generate multiple potential solutions
• Create quality assurance procedures and user instructions
• Define and implement quality process improvements and metrics
• Advise on risk assessment and management strategies
• Contribute to proof of concept exercises

Programme Test Manager – Workday

• Lead strategic, senior-level client relationships to drive retention, growth, and satisfaction
• Develop and execute structured account plans informed by client insights, market trends, and competitive intelligence
• Manage the full sales lifecycle, including pipeline development, discovery, solution design, proposals, and commercial negotiations
• Create and deliver client-specific presentations, business cases, and value-realization analyses using quantifiable benefits
• Coordinate cross-functional teams (Product, Delivery, Operations, Legal, Finance, Pricing) to ensure seamless execution and governance
• Conduct regular performance and strategic business reviews, providing data-driven recommendations and action plans
• Identify, prioritize, and progress upsell and cross-sell opportunities aligned to client objectives and measurable outcomes
• Anticipate and mitigate risks, resolve issues, and drive continuous improvement across client engagements

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