Inside Sales

• Quote multiple lines of insurance for multiple carriers nationwide
• Handle inbound calls and follow up to close sales
• Deliver a high-quality, consultative customer experience
• Identify customer needs and provide coverage recommendations
• Achieve individual sales performance goals
• Stay current on carrier guidelines, systems, and product offerings

Insurance Inside Sales Professional

• Lead the Inside Sales Team: directly manage a team of inside sales professionals across order processing and technical selling
• Build and Run the Inside Sales Process: establish standard operating procedures for lead qualification, quoting, order processing, and technical support
• Partner with Field Sales: pair inside sales with the outside team so field reps spend their time in our clients and Architect offices
• Drive Cross Hub Coordination: regularly travel between hubs, set shared standards, and prevent team fragmentation
• Integrate the Self Serve & Dealer Channels: partner on buyer portal build and dealer channels for small orders
• Own Inside Sales Metrics: team productivity, order accuracy, response time, quote turnaround, and outside seller satisfaction

Senior Manager, Inside Sales

• Supervise, motivate, and develop a team of inside sales representatives.
• Conduct regular one-on-one coaching sessions focused on skills, productivity, and goal attainment.
• Lead team meetings, call reviews, and training sessions.
• Support onboarding and ramp of new hires.
• Ensure team meets or exceeds activity, pipeline, and revenue targets.
• Monitor daily performance metrics (calls, emails, meetings, conversions).
• Drive best practices in prospecting, qualification, and follow-up.
• Provide real-time guidance on deal strategy and objection handling.
• Enforce and develop sales processes, playbooks, and CRM usage standards.
• Maintain accurate pipeline and forecasting data.
• Identify process gaps and recommend improvements.
• Coordinate with cross-functional partners Sales & Marketing on lead flow, campaigns, and messaging.

Inside Sales Supervisor

• Lead and manage a team of Business Inside Sales associates to meet and exceed sales goals, revenue targets, and customer experience expectations.
• Coach associates on sales skills, customer discovery, product positioning, objection handling, and closing techniques.
• Drive performance through daily activity management, call reviews, one on ones, team meetings, and consistent follow up.
• Monitor key performance metrics, including incremental MRC, closed won revenue, add on sales, close rate, call activity, and overall goal attainment.
• Create weekly action plans and provide timely updates on team progress, performance trends, risks, and opportunities.
• Partner with leadership and cross functional teams to remove obstacles, improve processes, and support business growth.
• Reinforce expectations around Salesforce usage, opportunity management, notes, follow up activity, and accurate reporting.
• Support the growth of ancillary products, including Tech Assist, Safe Guard, static IPs, eero, UCaaS, and other business solutions.
• Help create a positive and accountable sales culture where associates are motivated, supported, and focused on winning.
• Ensure the team is providing business customers with the right solutions based on their needs while delivering a strong customer experience.
• Identify performance gaps and take timely action through coaching, documentation, and partnership with leadership when needed.
• Stay engaged with market trends, promotions, product updates, and competitive activity to help the team sell effectively.

Business Inside Sales Manager

• Respond to inbound customer inquiries via phone and email
• Identify customer needs and provide optimal product solutions
• Educate potential clients on their insurance options
• Accurately enter pertinent customer data
• Work effectively in an AI-driven environment

Inside Sales Associate

• Collaborate with other business units within Optiv + ClearShark to develop new and exciting go-to-market strategies to generate demand, and increase sales funnel
• Ensure a high level of collaboration within multiple departments AND the Optiv + ClearShark Sales Group, to generate sales plays the team can leverage to qualify and convert raw leads from the Marketing organization
• Maintain the quality of lead opportunities through the sales lifecycle, and ensure opportunities are being updated appropriately
• Coordinate with OEM resources to schedule vendor training, and outbound calling activities with the Sales Team, to foster new relationships and drive collaborative opportunity generation
• Build and maintain relationships with inside sales leadership with strategic vendors and distribution partners
• Collaborate with OEM marketing resources to capture new OEM incentives which can be leveraged for sales challenges to drive iterative new leads and opportunity
• Advocate for Optiv + ClearShark at Government and industry events
• Develop expertise in CRM reporting, ensuring your ability to pull sales reports at a moments notice, and develop the skills needed to create custom reporting as needed by Sales Leadership
• Responsible for working with sales leadership to drive enhancement to the Optiv + ClearShark CRM system to improve productivity
• Establish, manage, and report on key performance indicators to drive inside sales success.
• Develop and manage an annual budget, including investments and expenditures with respective return on investment

Senior Manager, Inside Sales – US Federal

• Collaborate with other business units within Optiv + ClearShark to develop new and exciting go-to-market strategies to generate demand, and increase sales funnel
• Ensure a high level of collaboration within multiple departments AND the Optiv + ClearShark Sales Group, to generate sales plays the team can leverage to qualify and convert raw leads from the Marketing organization
• Maintain the quality of lead opportunities through the sales lifecycle, and ensure opportunities are being updated appropriately
• Coordinate with OEM resources to schedule vendor training, and outbound calling activities with the Sales Team, to foster new relationships and drive collaborative opportunity generation
• Build and maintain relationships with inside sales leadership with strategic vendors and distribution partners
• Collaborate with OEM marketing resources to capture new OEM incentives which can be leveraged for sales challenges to drive iterative new leads and opportunity
• Advocate for Optiv + ClearShark at Government and industry events
• Ability to maintain a balance between company policy, and customer benefit in decision making
• CRM Maintenance & Hygiene and deliver training plans and programs to enforce Opp and Qt management best-practices.

• Source new sales opportunities through inbound lead qualification and outbound prospecting
• Engage and build rapport with prospects via calls, emails, and social outreach
• Understand customer needs and drive leads through the sales process
• Route qualified leads to Business Development partners

Inside Sales Development Account Manager

• - Own the end-to-end sales engagement for Hybrid's Machine customers by converting inbound interest and proactive outreach into high-margin growth across software, training, system upgrades, and consumables.
• - Serve as a trusted technical advisor, leveraging knowledge of DED technologies across multiple OEM platforms to guide customers toward optimal hardware and service solutions.
• - Translate complex needs into accurate quotes and manage the entire opportunity lifecycle from work order to execution.
• - Identify strategic upselling opportunities and collaborate closely with outside sales, service teams, and vendor partners to ensure a seamless customer experience.
• - Act as a CRM power user, maintaining impeccable data discipline to ensure organizational visibility and forecasting accuracy.

Inside Sales jobs in Maryland

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Insurance Inside Sales Professional

Senior Manager, Inside Sales

Inside Sales Supervisor

Business Inside Sales Manager

Inside Sales Associate

Senior Manager, Inside Sales – US Federal

Senior Manager, Inside Sales – US Federal

Inside Sales Development Account Manager

Inside Sales Specialist – Manufacturing Technology