General

• Lead end-to-end delivery of enterprise application initiatives, including ERP, CRM, integration, supply chain, procurement, and customer-facing platforms
• Manage project scope, timelines, budgets, risks, and resource allocation
• Establish delivery governance, project standards, and release management processes
• Coordinate cross-functional teams including business analysts, developers, architects, and external partners
• Own application lifecycle management for critical enterprise systems
• Drive system enhancements, upgrades, integrations, and continuous improvement initiatives
• Ensure application performance, availability, security, and compliance requirements are met
• Oversee enterprise integration solutions including APIs, EDI, middleware, and cloud integration platforms
• Partner with business leaders to understand strategic priorities and translate them into technology solutions
• Establish KPIs and service metrics for enterprise application delivery and support

Enterprise Applications Delivery Lead managing business applications at Parts Town

Enterprise Applications Delivery Lead

Enterprise Applications Delivery Lead responsible for ERP, CRM, and integration platforms at Parts Town. Leading cross-functional teams and ensuring application performance and compliance.

Representative

• Assist internal and external customers with COBRA and Direct Bill related inquiries.
• Review and understand new and existing Federal COBRA laws and regulations as they relate to our customers and clients.
• Processing Enrollments, Elections for our COBRA and Direct Bill members.
• Processing COBRA and Direct Bill premium payments.
• Request and process COBRA and Direct Bill renewal rates and plan changes.
• Assist in Client’s Implementation and Open enrollments.
• Perform Audits on COBRA and Direct Bill changes and accounts.
• Review and properly execute COBRA appeals for reinstatement.
• Provide professional and quality services to our clients.
• Aid in special projects and other duties as assigned.

COBRA Direct Bill Representative facilitating customer inquiries and COBRA administration

Direct Bill Representative

COBRA Direct Bill Representative facilitating inquiries for COBRA and Direct Bill members. Engaging in a range of responsibilities including processing enrollments and premium payments for clients.

Safety Specialist

• Support compliance with OSHA, EPA, DOT, DEA, CDC, and state environmental regulations while maintaining required permits, records, and documentation
• Conduct facility safety inspections, operational observations, compliance audits, and hazard assessments to identify risks and recommend corrective actions
• Investigate workplace injuries, vehicle accidents, near misses, environmental incidents, and property damage, including root cause analysis and corrective action tracking
• Support environmental compliance programs involving regulated medical waste, hazardous waste, stormwater, wastewater, air emissions, spill prevention, and pollution prevention
• Deliver employee safety training, including Bloodborne Pathogens, Hazard Communication, DOT Hazmat, PPE, Emergency Response, and other required regulatory programs
• Maintain EH&S databases, training records, inspection reports, incident documentation, and prepare monthly, quarterly, and annual compliance reports
• Analyze EH&S performance metrics, identify trends, and recommend continuous improvement initiatives that enhance safety and regulatory compliance
• Provide day-to-day EH&S guidance to facility leadership and employees while supporting emergency response planning, fleet safety initiatives, and transportation compliance
• Assist with customer audits, regulatory inspections, facility startups, operational changes, and special projects
• Travel to Company locations to conduct audits, investigations, training, inspections, and operational support
• Ensure timely reporting of workplace injuries to insurance carriers and third-party
• Perform additional duties as required.

EH&S Specialist ensuring safety compliance at Sharps Medical Waste Services

Environmental Health & Safety Specialist

EH&S Specialist supporting safety compliance for environmental health at Sharps Medical Waste Services across multiple locations. Conducting safety audits, training, and incident investigations.

• Engage and enroll eligible health plan members in Tuesday Health’s supportive care services.
• Educate members on Tuesday Health’s service offerings and support ongoing engagement.
• Utilize telephonic outreach and engagement strategies to contact members and schedule a clinical assessment visit.
• Effectively communicate Tuesday Health services, overcome objections, and answer questions.
• Connect members to services available to meet their needs during the initial outreach.
• Provide ongoing telephonic customer service to members and their caregivers.
• Initiate creative strategies to facilitate member contact.
• Maintain performance accountability around member enrollment and participation and achieve performance targets.
• Adhere to Tuesday Health information security and privacy requirements.
• Leverage reporting and dashboards to prioritize outreach to members.
• Successfully meet and/or exceed engagement targets.

Member Engagement Specialist engaging and enrolling health plan members in supportive care services

Member Engagement Specialist

Member Engagement Specialist at Tuesday Health engaging and enrolling health plan members in supportive care services. Responsible for educating members on services and ongoing engagement throughout the program.

• Supervise and coach a team of Trainers responsible for delivering an exceptional onboarding experience to customers.
• Host regular 1:1s to provide feedback, review performance metrics (KPIs), and support team members' professional growth.
• Build and implement a Quality Assurance (QA) strategy to audit performance, provide actionable feedback, and drive continuous improvement.
• Foster a positive, collaborative team environment that prioritises customer success and operational excellence.
• Develop and execute enablement strategies to enhance team skills, knowledge, and performance, ensuring Trainers are equipped to deliver a best-in-class onboarding experience.
• Manage team schedules, including PTO and holiday coverage, to ensure seamless operations.
• Identify operational bottlenecks, propose scalable solutions, and collaborate with cross-functional teams to implement improvements.
• Develop, maintain, and optimise Standard Operating Procedures (SOPs) to ensure consistency, efficiency, and scalability.
• Resolve recurring tooling issues in systems like Salesforce, SFDC Scheduler, Zendesk, and Portal by partnering with technical teams.
• Identify opportunities to enhance training content and resources, collaborating with cross-functional teams to ensure alignment and continuous improvement.
• Analyse team and customer performance data to inform decision-making and improve the onboarding process.
• Execute training strategies that align with company goals and maximise the team’s capacity and impact.
• Act as an escalation point for complex customer issues, ensuring timely resolution and excellent service delivery.

Training Lead supervising onboarding for new dental practice customers

Training Lead

Training Lead at Dandy supervising Trainers for exceptional onboarding in the dental industry. Driving operational efficiency and customer satisfaction through leadership and coaching.

• Conduct screening on potential client calls.
• Complete all documentation associated with client calls.
• Complete all required reports associated with Needs Assessment/Referral Development.
• Handle on-call/off hours admissions, referral and transportation needs.
• Maintain accurate bed availability throughout the entire Pyramid system; demonstrate conduct in keeping with Pyramid ethical standards; participate in training and development activities to enhance job knowledge and skills.

Needs Assessment Coordinator managing client support for Pyramid Healthcare.

Needs Assessment Coordinator

Needs Assessment Coordinator conducting screenings and handling on-call admissions for Pyramid Healthcare. Supporting client needs in addiction and mental health treatments in a remote capacity.

Assessor

• Provide clinical services, including individual, family, and group sessions
• Conduct mobile behavioral health and substance use disorder assessments
• Complete biopsychosocial assessments and clinical evaluations
• Develop admission, treatment, and clinical recommendations based on assessment findings
• Collaborate with treatment teams and support service planning
• Maintain accurate and compliant documentation
• Participate in on-call rotations as assigned
• Complete all required trainings per organizational, licensing, and accreditation requirements

Clinical Assessor II providing behavioral healthcare services for Pyramid Healthcare

Clinical Assessor – 1st Shift

Clinical Assessor II providing behavioral healthcare services. Collaborating on treatment and assessments in Pennsylvania as a remote role.

Technician

• Maintaining cooling systems – diagnosing, troubleshooting, repairing, or installing and replacing components of entire systems
• Conducting performance checks and regular maintenance on HVAC equipment
• Performing additional maintenance or upgrades to out-of-season HVAC equipment
• Responding to service calls in a timely manner, including emergency call out services
• Timely and accurate completion of daily work reports
• Operate and maintain a motor vehicle safely and legally per the PEARCE Employee Handbook and insurance requirements

Experienced HVAC Technician servicing commercial equipment for telecommunications company

HVAC Technician

Experienced HVAC Technician servicing and repairing commercial HVAC equipment for telecom shelters. Ideal for responsible, self-directed individuals looking to grow in the Telecom industry.

Facilities Coordinator

• The AMPS Facility Coordinator oversees all aspects of the AMPS properties daily operations and ensures a safe and clean school facility is maintained.
• Conduct a comprehensive daily inspection of the building every morning.
• Perform basic on-site repairs, including fixing loose fixtures and unclogging toilets.
• Manage inventory and place accurate, timely orders for school and cleaning supplies.
• Coordinate with site safety leads to verify 100% of required emergency drills.

Facility Coordinator at AMPS overseeing daily operations and maintenance of properties

Facility Coordinator at AMPS overseeing daily operations of school facilities and ensuring a secure, comfortable environment for students. Conducting inspections, repairs, and managing supplies and safety protocols.

Trainer

• Promote and provide excellent patient care
• Develop positive relationships with the physician teams at IBJI
• Communicate with physicians, clinical staff, coaches and parents regarding patient conditions, plan of care, treatments, and protocols
• Develop rehabilitation and treatment regimens in conjunction with physician and physical therapist recommendations
• Proper referral of patients for appropriate diagnostic and follow-up procedures and subsequent injury tracking
• Compliance with completing daily paperwork and maintaining patient documentation in the electronic medical record (EMR)
• Participates in programs sponsored by IBJI: clinical meetings, mentoring, clinical educator, special interest groups, community outreach
• Prevention, recognition, evaluation, triage, rehabilitation, and reconditioning of all athletic injuries for patients and athletes of varying ages
• Demonstrates good understanding of proper body mechanics
• Ability to perform DME brace fitting and educate patients with proper donning and doffing
• Outreach ATCs are expected to provide medical coverage at games, practices and/or tournaments. These events will be scheduled with the Athletic Training Regional Manager and may include weekend and/or evening events
• Return voicemail and email messages in a timely manner
• Attend continuing education seminars to keep Illinois license in good standing
• Always follow HIPAA/OSHA guidelines and regulations
• Maintain a clean and safe work environment

Certified Athletic Trainer providing patient care in orthopedic practice

Athletic Trainer – Outreach

Certified Athletic Trainer providing patient care in orthopedic practice at Illinois Bone and Joint Institute. Promoting teamwork and patient-centric care while developing treatment regimens and rehabilitative programs.

• Promote and provide excellent patient care
• Develop positive relationships with the physician teams at IBJI
• Communicate with physicians, clinical staff, coaches and parents regarding patient conditions, plan of care, treatments, and protocols
• Develop rehabilitation and treatment regimens in conjunction with physician and physical therapist recommendations
• Proper referral of patients for appropriate diagnostic and follow-up procedures and subsequent injury tracking
• Compliance with completing daily paperwork and maintaining patient documentation in the electronic medical record (EMR)
• Participate in programs sponsored by IBJI: clinical meetings, mentoring, clinical educator, special interest groups, community outreach
• Prevention, recognition, evaluation, triage, rehabilitation, and reconditioning of all athletic injuries for patients and athletes of varying ages
• Demonstrate good understanding of proper body mechanics
• Ability to perform DME brace fitting and educate patients with proper donning and doffing
• Provide medical coverage at games, practices and/or tournaments
• Return voicemail and email messages in a timely manner
• Attend continuing education seminars to keep Illinois license in good standing
• Always follow HIPAA/OSHA guidelines and regulations
• Maintain a clean and safe work environment

Athletic Trainer providing care in a fast-paced orthopedic practice

Athletic Trainer

Athletic Trainer providing patient care and rehabilitation at a leading orthopedic practice. Collaborating with physicians and clinical staff to ensure excellent patient outcomes.

Referral Coordinator

• Assist patients by receiving incoming referrals and coordinating referral appointments.
• Work with insurance companies and care providers to share essential patient information.
• Track and document referrals to keep staff aware of referral status.
• Ensure complete and accurate patient registration and provide necessary medical information to specialists.
• Assist patients who qualify for UNCFA to coordinate care with appropriate facilities.
• Act as a patient advocate to make sure services are given appropriately.
• Ensure timely documentation in the patient's chart regarding specialist consults and hospitalizations.

Referral Coordinator assisting patients at NeighborHealth Center in Raleigh, NC

Referral Coordinator assisting patients at NeighborHealth Center in Raleigh, NC. Coordinating incoming referrals and working with insurance companies to manage patient information.

• Provide 24/7 coverage for organ placement coordination, managing donor organ offers through post-transplant recipient phases
• Communicate and collaborate effectively with transplant centers, surgeons, and donor organizations
• Adhere to OPTN policies and ensure compliance with transplant regulations
• Accurately review donor and recipient charts and facilitate real-time documentation of accepted cases
• Ensure seamless coordination of transplant logistics, utilizing standard templates and workflows
• Engage in quality improvement initiatives and contribute to team education

Organ Placement Coordinator ensuring coordination for organ transplant logistics and procedures

RN Organ Placement Coordinator

Organ Placement Coordinator for Trinity Air Medical managing logistics for organ transplants. Providing 24/7 coverage and collaborating with medical professionals for successful organ placement.

• Lead and assist Service Desk Technicians in supporting internal employees and external clients.
• Act as a senior escalation point for complex or unresolved incidents.
• Participate in and support on-call rotations, including after-hours escalations.
• Lead or contribute to Service Desk–focused projects, with attention to improving roles, responsibilities, and service delivery.
• Collaborate proactively with Technology teams using industry best practices.
• Provide advanced troubleshooting and support for Windows 10/11 and macOS devices.
• Support a wide range of applications, hardware, peripherals, and connectivity issues.
• Administer endpoint management platforms, including Microsoft Intune and Jamf, ensuring device compliance throughout the lifecycle.
• Support zero-touch provisioning and automated enrollment workflows for Mac and Windows devices.
• Install, configure, and maintain IT equipment and software in alignment with company standards.
• Administer Microsoft cloud services, including Exchange Online, Entra ID (Azure AD), and Intune.
• Support identity and access management platforms such as Okta, including user provisioning, MFA, group management, and entitlement enrollment/disenrollment.
• Work directly with vendors and third parties to resolve service-impacting issues in a timely manner.
• Support endpoint and user lifecycle processes through automation and basic scripting.
• Recommend and implement workflow improvements to reduce resolution time and improve service quality.
• Accurately document incidents, requests, root cause analysis, and resolutions in the ticketing system.
• Maintain technical documentation, process guides, and knowledge base articles.
• Provide technical guidance and mentoring to junior Service Desk staff.
• Deliver technology training and knowledge-sharing sessions for end users.
• Communicate clearly and professionally with users at all levels of the organization.

Senior Service Desk Technician supporting end-user technology at Business Wire

Senior Service Desk Technician

Senior Service Desk Technician supporting end-user technology in a hybrid environment at Business Wire. Collaborating with Technology teams for service excellence and mentoring junior technicians.

• Conduct advanced Russian-language research using commercial databases, publicly available information (PAI), and commercially available information (CAI) resources to support Government research requirements.
• Identify, evaluate, and acquire Russian-language books, journals, reports, conference proceedings, standards, technical publications, digital resources, and subscription services.
• Monitor emerging scientific, technical, industrial, political, and cultural publications relevant to customer organizations and provide timely notifications of new resources.
• Establish and maintain professional relationships with publishers, vendors, research institutes, and information providers worldwide.
• Provide research assistance and respond to Requests for Information (RFIs) involving scientific and technical information resources.
• Create and maintain descriptive metadata, including English translations or transliterations of Russian-language titles, abstracts, and publication information for the Library's Content Management System (CMS).
• Assist with cataloging and creation of brief bibliographic records for foreign-language materials.
• Support administration of electronic resources by maintaining accurate subscription information and usage data.
• Prepare summaries, reports, and information products documenting research activities, acquisitions, and customer support provided during each reporting period.
• Collaborate with fellow language specialists, librarians, and technical staff to improve workflows, enhance information discovery services, and support continuous process improvement initiatives.
• Ensure compliance with Government security requirements, copyright restrictions, licensing agreements, and contract quality standards.

Senior Library Information Specialist supporting scientific and technical intelligence mission

Senior Library Information Specialist, Russian

Senior Library Information Specialist supporting the Department of Air Force's scientific and technical intelligence mission. Providing research and information services for Russian-language publications in a secure federal environment.

• Administer and maintain the library website and Content Management System (CMS), ensuring reliable 24/7 access to licensed electronic resources and digital collections.
• Manage electronic journals, subscription databases, digital publications, websites, and other licensed information resources supporting scientific and technical intelligence research.
• Create, edit, and maintain descriptive metadata for electronic resources, including translated or transliterated titles, resource descriptions, publisher information, language, country of origin, and usage instructions.
• Configure and maintain user authentication, remote access, proxy services, and access controls to ensure authorized access to licensed electronic content.
• Monitor electronic resource availability, troubleshoot access issues, coordinate with vendors, and resolve subscription or authentication problems.
• Generate and analyze electronic resource usage statistics, prepare monthly usage reports, and provide recommendations to improve collection utilization.
• Support implementation of user notification services, standing searches, topic alerts, and other content discovery tools available through the library website.
• Coordinate with librarians, foreign language specialists, and Government customers to acquire, organize, and publish digital content within the CMS.
• Assist with website enhancements, search functionality improvements, metadata quality control, and user experience initiatives.
• Ensure compliance with licensing agreements, cybersecurity requirements, digital content management policies, and applicable Government regulations.
• Identify opportunities to improve electronic resource management, digital workflows, and emerging technologies that enhance library services.

Electronic Resources Librarian managing digital library services for government clients

Electronic Resources Librarian

Electronic Resources Librarian managing electronic resources and digital collections for federal clients. Ensuring continuous access to mission-critical information and collaborating with various stakeholders.

• Conduct advanced Chinese-language research using commercial databases, publicly available information (PAI), and commercially available information (CAI) resources to support Government research requirements.
• Identify, evaluate, and acquire Chinese-language books, journals, reports, conference proceedings, standards, technical publications, digital resources, and subscription services.
• Monitor emerging scientific, technical, industrial, political, and cultural publications relevant to customer organizations and provide timely notifications of new resources.
• Establish and maintain professional relationships with publishers, vendors, research institutes, and information providers worldwide.
• Provide research assistance and respond to Requests for Information (RFIs) involving scientific and technical information resources.
• Create and maintain descriptive metadata, including English translations or transliterations of Chinese-language titles, abstracts, and publication information for the Library's Content Management System (CMS).
• Assist with cataloging and creation of brief bibliographic records for foreign-language materials.
• Support administration of electronic resources by maintaining accurate subscription information and usage data.
• Prepare summaries, reports, and information products documenting research activities, acquisitions, and customer support provided during each reporting period.
• Collaborate with fellow language specialists, librarians, and technical staff to improve workflows, enhance information discovery services, and support continuous process improvement initiatives.
• Ensure compliance with Government security requirements, copyright restrictions, licensing agreements, and contract quality standards.

Senior Library Information Specialist providing research support for the Department of the Air Force

Senior Library Information Specialist, Chinese – NASIC

Senior Library Information Specialist offering advanced Chinese-language research support to a federal intelligence center. Identifying and acquiring Chinese publications while collaborating with researchers.

• Conduct advanced Persian/Farsi-language research using commercial databases, publicly available information (PAI), and commercially available information (CAI) resources to support Government research requirements.
• Identify, evaluate, and acquire Persian/Farsi-language books, journals, reports, conference proceedings, standards, technical publications, digital resources, and subscription services.
• Monitor emerging scientific, technical, industrial, political, and cultural publications relevant to customer organizations and provide timely notifications of new resources.
• Establish and maintain professional relationships with publishers, vendors, research institutes, and information providers worldwide.
• Provide research assistance and respond to Requests for Information (RFIs) involving scientific and technical information resources.
• Create and maintain descriptive metadata, including English translations or transliterations of Persian/Farsi-language titles, abstracts, and publication information for the Library's Content Management System (CMS).
• Assist with cataloging and creation of brief bibliographic records for foreign-language materials.
• Support administration of electronic resources by maintaining accurate subscription information and usage data.
• Prepare summaries, reports, and information products documenting research activities, acquisitions, and customer support provided during each reporting period.
• Collaborate with fellow language specialists, librarians, and technical staff to improve workflows, enhance information discovery services, and support continuous process improvement initiatives.
• Ensure compliance with Government security requirements, copyright restrictions, licensing agreements, and contract quality standards.

Senior Library Information Specialist, Persian/Farsi

Senior Library Information Specialist supporting the Department of the Air Force's scientific intelligence mission. Conducting Persian/Farsi-language research and providing information services in a secure environment.

Registered Dietitian

• Work closely with Form Health obesity medicine physicians and endocrinologists, PAs and NPs to provide intensive, ongoing medical nutrition therapy support to patients via regular video visits
• Establish a professional and effective relationship with all patients. This includes being non-judgmental and using interpersonal skills to connect with patients, providing them with care that is comprehensive, empathetic, and evidence based.
• Create customized nutrition plans for patients based on their individual needs
• Provide nutrition education and counseling around diabetes self-management (primarily Type 2 Diabetes), healthy eating, and behavior change
• Acts as a clinical specialist in diabetes including data interpretation with the use of Continuous Glucose Monitors (CGMs) or glucometers
• Support patients with complex co-morbidities including Chronic Kidney Disease (CKD) and Cardiovascular conditions
• Review and offer feedback on patients’ daily food photos
• Support patients in between visits via daily text messaging in the Form Health app
• Work to grow and enhance our cardiometabolic program in a fast-paced, ever changing environment.

Registered Dietitian specializing in diabetes care at Form Health

Registered Dietitian, Diabetes Specialist

Registered Dietitian specializing in diabetes care at Form Health. Providing telehealth services and comprehensive nutrition therapy to patients through a digital care model.

Teacher

• Helping students access learning by providing specialized instruction and support to students with hearing loss
• Conducting assessments
• Collaborating with educators
• Offering insight that guides real change

Teacher of the Deaf providing specialized instruction and support to students with hearing loss

Teacher of the Deaf/Hard of Hearing

Teacher of the Deaf providing specialized instruction and support to students with hearing loss. Conducting assessments and collaborating with educators in a remote model.

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