Scheduling Coordinator

• Work with clients to schedule On-site and Pre-Scheduled Video (VRI) Interpreter appointments to fulfill our clients’ needs and expectations.
• Manage urgent needs by accessing Propio’s database of Interpreters to solve last-minute requests by the client.
• Track and audit schedules and timesheets for the interpreters that service our clients and our community.
• Work collaboratively with other departments within the organization to ensure continuity and consistency in delivering the client experience.
• Support Interpreters by projecting a positive personality, create events and programs to increase Interpreter engagement and satisfaction.
• Ensure documentation required for Interpreters and Clients are handled securely and with confidentiality.
• Other duties as assigned.

Scheduling Coordinator at Propio Language Services coordinating interpreter appointments

ASL Scheduling Coordinator

Scheduling Coordinator at Propio Language Services supporting Operations Team in scheduling interpreters. Working with clients to ensure high levels of client satisfaction and operational efficiency.

General

• Oversee the execution and optimization of media campaigns based on strategist plans and client objectives.
• Ensure campaign performance aligns with client KPIs, proactively identifying and implementing optimization strategies.
• Collaborate with media partners to recommend campaign enhancements, explore beta opportunities, and secure added-value media.
• Work closely with analytics teams to validate conversion tracking implementation and maintain data integrity.
• Partner with strategists and the Insights team to shape media recommendations, providing insight and possible optimizations, based on changing business goals and market conditions.
• Vet new media platforms and partner recommendations to ensure strategic fit and performance potential.
• Provide campaign performance insights and recommendations at the request of the account team.
• Delegate appropriate tasks from media strategists to analysts, providing oversight, guidance, and quality control to ensure accuracy and alignment with campaign objectives.
• Be a strong leader focused on growth, collaborating across agency departments to ensure proposals meet client needs and are aligned with capabilities to drive revenue.
• Continue to identify and implement process improvements that align with the ever-changing digital landscape.

Media Specialist overseeing digital marketing campaigns across various platforms for Ansira.

Media Specialist

Media Specialist managing media campaigns and optimizing performance for global brands at Ansira. Collaborating with teams to drive growth and enhance client relationships.

Agent

• Serve as the primary point of contact for customers in need of roadside support
• Ensure timely and efficient coordination of services
• Handle customer inquiries and provide effective solutions

Primary point of contact for roadside assistance customers

Towing and Roadside Assistance Agent

Agents provide roadside assistance to customers, ensuring timely service coordination and effective solutions. Candidates should have strong communication and multitasking skills.

• Answer inbound calls from customers and partners with professionalism and urgency
• Gather key context to determine whether the request requires technical support, service dispatch, or escalation
• Route calls to the correct Field Service Engineer or internal team based on region, expertise, and availability
• Log call details and follow-up items in ticketing, Slack, email, and CRM systems
• Maintain and adjust the live Field Service schedule to reflect real-time changes and shifting priorities
• Monitor incoming emails, alerts, and customer updates to identify risks and action items
• Track travel plans, site access windows, and technician availability to prevent gaps or overlaps
• Escalate urgent issues early when leadership visibility is required
• Prepare and facilitate daily service huddles with clear visibility into upcoming work, coverage needs, and open issues
• Support shift transitions and weekend/on-call handoffs by capturing and documenting key updates
• Escalate site delays, resourcing gaps, and repeat issues as needed
• Maintain documentation and standard work related to scheduling, call handling, and service workflows
• Partner with service leadership to improve tools, processes, and operational clarity
• Use Slack, MaintainX, Salesforce, and internal systems to support day-to-day execution
• Track technician utilization, site coverage, and system downtime
• Identify trends in call types, repeat issues, and areas where better routing or documentation would help reduce friction

Remote Service Coordinator supporting Formic's Field Service organization

Service Coordinator

Remote Service Coordinator supporting the execution of Formic’s Field Service organization. Managing service scheduling and ensuring efficient technician deployment for customer needs.

• Independently manage the reductions process from assignment through settlement completion.
• Negotiate hospital liens, hospital bills, medical provider balances, and other medical expenses to maximize client recoveries.
• Verify PIP benefits, insurance coverage, and provider balances.
• Apply effective negotiation strategies to increase clients' net settlement proceeds.
• Monitor reductions and proactively resolve delays.
• Prepare and/or review settlement statements and closing documentation.
• Verify settlement calculations and disbursement accuracy.
• Coordinate final settlement documentation.
• Maintain accurate case documentation in Litify.
• Communicate with insurance companies, providers, and lienholders.
• Track workflow and maintain timely case progression.
• Contact clients upon assignment.
• Explain the reductions and settlement process.
• Provide proactive client updates at least every two weeks.
• Respond promptly to client questions.
• Deliver exceptional customer service throughout the closing process.

Bilingual Plaintiff Personal Injury Reductions & Closing Specialist at The Ward Law Group

Personal Injury Reductions / Closing Specialist

Bilingual Plaintiff Personal Injury Reductions & Closing Specialist managing final stages of personal injury cases at The Ward Law Group. Negotiating balances and preparing settlement documentation remotely.

Assistant

• Brindar soporte operativo y administrativo a diferentes áreas de la organización.
• Realizar seguimiento a requerimientos, solicitudes y actividades asignadas, asegurando su correcta gestión y trazabilidad.
• Gestionar y actualizar bases de datos, documentos, reportes y herramientas internas.
• Apoyar procesos relacionados con clientes, comercios, aliados estratégicos y proveedores.
• Coordinar actividades entre diferentes equipos de la compañía, facilitando la comunicación y colaboración.
• Apoyar la documentación y mejora continua de procesos internos.
• Elaborar y consolidar reportes operativos e indicadores básicos de gestión.
• Dar soporte en tareas administrativas generales, control documental y seguimiento de pendientes.
• Apoyar procesos de onboarding y actividades administrativas cuando sea requerido.
• Escalar oportunamente novedades o situaciones que puedan impactar la operación.
• Velar por el cumplimiento de políticas internas y buenas prácticas organizacionales.

General Assistant supporting administrative operations at digital payments company

General Assistant

General Assistant providing administrative support across teams at digital payments company. Ensuring efficient operations and effective communication throughout the organization.

• Independently manage the reductions process from assignment through settlement completion.
• Negotiate hospital liens, hospital bills, medical provider balances, and other medical expenses to maximize client recoveries.
• Verify PIP benefits, insurance coverage, and provider balances.
• Apply effective negotiation strategies to increase clients' net settlement proceeds.
• Monitor reductions and proactively resolve delays.
• Prepare and/or review settlement statements and closing documentation.
• Verify settlement calculations and disbursement accuracy.
• Coordinate final settlement documentation.
• Ensure files are complete before disbursement.
• Maintain accurate case documentation in Litify.
• Request and organize medical records and billing statements.
• Communicate with insurance companies, providers, and lienholders.
• Track workflow and maintain timely case progression.
• Contact clients upon assignment.
• Explain the reductions and settlement process.
• Provide proactive client updates at least every two weeks.
• Respond promptly to client questions.
• Deliver exceptional customer service throughout the closing process.
• Additional duties may include: Answering and routing incoming calls.
• Uploading documentation.
• Logging communications.
• Following up with medical providers.
• Supporting additional case-related tasks as assigned.

Bilingual Plaintiff Personal Injury Specialist managing reductions and settlements.

Plaintiff Personal Injury Reductions, Closing Specialist

Bilingual Plaintiff Personal Injury Reductions & Closing Specialist at The Ward Law Group. Managing negotiations and settlements for personal injury law cases in a fully remote role.

• Lead the Material Replenishment Planning (MRP) process in each country under his/her charge.
• Focal point with Global Planning and Optimization team.
• Focal point between Commercial and Production areas.
• Ensure the right feeding of YPOD RP (and DP if apply) and guarantee the consistency of information between RP and MRP.
• Ensure the supply plan of packing material in accordance with MRP.
• Responsible for linking the end to end process from demand planning (S&OP) to supply chain operations.
• Responsible for the role of S&OP Coordinator.
• Coordinate the supply restriction and executive meetings and provide the right and reliable information.
• Ensure development and execution of SLA between Commercial, Supply Chain regarding to planning processes.
• Manage the MRP execution, custody inventory day levels and continuously support balance supply and demand.
• Support planning supply chain reporting, KPIs, simulations and respective trend analysis.
• Coordinate planning committees with commercial area to drive sourcing requirement alignment.
• Ensure plan allocation of materials, production and storage capacity to meet market demand.
• Liaise with sourcing department, procurement and site operations to ensure all materials and resources are in balance with demand forecasts.
• Communicate delivery / shipment plans to the relevant stakeholders.
• Support data management for generation of supply chain reports.
• Ensure compliance of Planning Rules.

Planning Coordinator overseeing Material Replenishment Planning processes in Colombia

Planning Coordinator

Planning Coordinator overseeing Material Replenishment Planning processes in Cartagena, Colombia. Ensuring synchronization between commercial demand and supply chain operations.

Spanish

• Support guests via phone, email and live chat throughout their stay.
• Assist with check-ins, check-outs and general booking enquiries.
• Resolve guest issues quickly while delivering a high standard of customer service.
• Coordinate with property managers, maintenance teams and other suppliers to resolve operational issues.
• Assess the urgency of each situation and prioritise accordingly.
• Make outbound calls to guests, property managers and contractors when required.
• Accurately document all interactions and actions taken.
• Escalate issues where appropriate while maintaining ownership of the guest experience.
• Follow customer-specific procedures and brand guidelines.
• Contribute ideas to improve GuestCare processes and service quality.

GuestCare Specialist supporting property managers and short-term rental businesses

GuestCare Specialist, English, Spanish

GuestCare Specialist supporting property managers with exceptional guest experiences via remote communication. Resolving inquiries and issues throughout guests' stays with effective problem-solving techniques.

Supervisor

• Supervisar en tiempo real la operación de las cuadrillas técnicas.
• Coordinar y brindar soporte técnico a los equipos de campo.
• Gestionar y escalar incidentes técnicos de acuerdo con los procedimientos establecidos.
• Garantizar el cumplimiento de los acuerdos de niveles de servicio (SLA).
• Realizar seguimiento al desempeño operativo mediante indicadores de gestión.
• Asegurar la correcta ejecución de las actividades asignadas dentro de los tiempos establecidos.
• Mantener comunicación permanente con las diferentes áreas involucradas en la operación.
• Promover el cumplimiento de los estándares de calidad, seguridad y servicio al cliente.

Supervisor Remoto de Telecomunicaciones supervisando operaciones técnicas en tiempo real.

Supervisor Remoto de Telecomunicaciones responsable de la operación técnica desde Usaquén, Colombia. Coordinación de equipos y aseguramiento de calidad del servicio telecomunicaciones.

• The Projects Coordinator is responsible for completing projects from start to finish, solving problems, and making recommendations for improvement.
• Ability to have professional and friendly interactions, build good relationships, work well with others, and be a strong listener.
• Managing existing dashboards, and creating new ones, for projects in Google Sheets, ClickUp, etc.
• Coordinating and managing work orders with vendors and tenants.
• Comfortable using new technology software and a strong ability to learn different technology platforms.
• Answer all emails and acknowledge requests within 24 hours.

Projects Coordinator managing property management tasks remotely for tenants and vendors

Property Management Coordinator – Real Estate

Projects Coordinator handling property management tasks remotely, collaborating with tenants and vendors to complete maintenance requests and projects. A customer service-oriented role requiring multitasking and organization skills.

Facilitator

• Impartir/facilitar soluciones de capacitación y aprendizaje de calidad, presenciales y virtuales
• Gestionar el tiempo de manera efectiva para planificar, organizar e impartir programas de aprendizaje
• Mantener conocimientos actualizados y experiencia en la materia sobre requisitos regulatorios y procedimentales
• Brindar apoyo de liderazgo a los participantes
• Proporcionar apoyo a Producción para las clases e iniciativas según sea necesario
• Mantener conocimiento de los sistemas del cliente
• Colaborar activamente con el equipo de Delivery
• Proporcionar apoyo y experiencia en el diseño y desarrollo de programas nuevos y existentes
• Asegurar que toda la capacitación sea evaluada de manera efectiva y eficiente
• Construir relaciones constructivas con los principales grupos de interés internos y externos
• Cumplir con todos los requisitos de proceso

Training Deliverer responsible for facilitating quality training solutions in a hybrid setting

Learning Facilitator

Training Deliverer responsible for delivering effective training solutions, both in-person and virtually. Aligning course objectives with business needs while collaborating with stakeholders.

Data Specialist

• Extraerás, procesarás, analizarás y presentarás datos alineados con los objetivos estratégicos de cada proyecto, siempre con un enfoque claro a resultados (KPI de negocio, eficiencia operativa, impacto en marca y experiencia de cliente).
• Crearás reportes y dashboards (alertas e informes diarios, semanales y mensuales) para distintos stakeholders, destacando hallazgos accionables y recomendaciones concretas que faciliten la toma de decisiones.
• Monitorearás constantemente redes sociales, medios digitales y otras fuentes de datos, identificando y mapeando temas clave para nuestros clientes (tendencias, percepciones, conversaciones relevantes, riesgos reputacionales).
• Trabajarás con herramientas especializadas de analítica para la recolección y explotación de datos; SalesForce, DOMO, PowerBi (entre otras) estructurando la información de forma que pueda convertirse en insights y planes de acción.
• Detectarás oportunidades y amenazas para el negocio, conectando datos con contexto, mercado, competencia y objetivos de marca, proponiendo next steps claros y medibles.
• Gestionarás alertas y potenciales crisis, midiendo su impacto, dando seguimiento a la conversación y acompañando la toma de decisiones junto con los equipos internos y el cliente.
• Colaborarás estrechamente con equipos internos y externos: Intelligence, Strategy, Community Management, cuentas, equipos del cliente, agencias y otros partners, por lo que la comunicación clara, oportuna y asertiva es clave en el rol.
• Innovarás en procesos y herramientas, proponiendo automatizaciones, nuevos enfoques de análisis, formas de visualización y metodologías que aumenten la eficiencia y el impacto de nuestros entregables.

Intelligence & Data Specialist analyzing data for business insights

Intelligence & Data Specialist

Intelligence & Data Specialist integrating into the Intelligence team for data analysis and business strategies. Driving actionable insights and collaborating with multiple teams for effective decision-making.

• Brindar atención médica pediátrica en el área de consulta externa
• Brindar apoyo integral al niño y su familia
• Ayudar a la educación médica continuada al grupo de pregrado
• Liderar las reuniones de equipo mediante el análisis integral de casos
• Valorar casos clínicos complejos a través de la clasificación y coordinación interdisciplinaria de planes de intervención

Pediatric Specialist providing comprehensive medical care for pediatric patients

Medico Especialista, Pediatra

Pediatric Specialist providing comprehensive medical care for pediatric patients in Bogotá, D.C. Leading care teams and ensuring high-quality medical attention in pediatric settings.

• Proactive Dispatch Management: Monitor and manage delayed and failed deliveries, taking immediate steps to address issues and communicate with stakeholders.
• Coordination with Partners: Work closely with delivery drivers and third-party delivery partners using company portals and internal dashboards to ensure timely resolutions.
• Multi-Channel Communication: Use HubSpot, Slack, email, and phone to coordinate and follow up on delivery issues, ensuring all stakeholders are informed.
• Issue Escalation: Identify systemic issues affecting delivery operations and escalate them to the appropriate teams for long-term solutions.
• Documentation: Maintain detailed records of dispatch activities, evidence collection, and issue resolution to support operational improvements.
• Collaboration: Support other team members and departments by sharing insights and action items to enhance our delivery processes.

Remote Dispatch Agent for Sauce managing delivery operations for restaurants

Dispatch Agent

Remote Dispatch Agent for Sauce managing delayed deliveries and coordinating with partners. Utilizing cloud-based tools to ensure timely resolutions during high-demand periods.

Broker

• Realizar prospección activa y generación de nuevos negocios mediante llamadas outbound (50-70 llamadas diarias).
• Identificar, calificar y cerrar oportunidades comerciales.
• Gestionar el ciclo completo de ventas, desde la generación del lead hasta el cierre.
• Construir y mantener un pipeline sólido de prospectos.
• Elaborar cotizaciones y propuestas comerciales (se brinda capacitación).
• Dar seguimiento constante a clientes potenciales y cuentas activas.
• Coordinar con equipos de Operaciones y Account Management para garantizar una excelente experiencia al cliente.
• Registrar actividades comerciales y métricas en CRM.
• Contribuir activamente al crecimiento y expansión de la empresa.

Logistics Sales Representative for Freight Brokerage and Drayage startup

Broker Agent

Logistics Sales Representative in a growing startup within the Freight Brokerage industry. Responsible for outbound sales and business development in logistics sales.

Logistics Sales Representative for a growing Freight Brokerage startup

Logistics Sales Representative engaged in outbound sales for a growing startup in Freight Brokerage. Responsible for active prospecting, sales cycle management, and client relationship building.

Logistics Sales Representative driving sales for a Freight Brokerage startup

Logistics Sales Representative for a growing startup in Freight Brokerage. Focused on outbound sales and building strong client relationships while meeting sales targets.

Logistics Sales Representative at a growing Freight Brokerage startup

Logistics Sales Representative responsible for outbound sales in a freight brokerage startup. Focusing on lead generation, managing sales cycles, and contributing to business growth.

• Mapa de riesgos: elabora y actualiza el mapa de riesgos de aprovisionamiento regional; propone e implementa medidas de mitigación.
• Plan de compras: consolida y hace seguimiento al plan regional de compras (Planificación Integrada de Proyectos HI LAC); identifica oportunidades de agrupación de demanda entre países.
• Procesos de selección: conduce o acompaña procesos de cotización, licitación y selección de proveedores a nivel regional o cuando el nivel de compra lo requiere.
• Acuerdos marco regionales (FA): identifica, negocia y gestiona contratos marco para categorías recurrentes de compra.
• LINK: es el punto focal regional del sistema LINK; coordina accesos, incidencias y necesidades de los países con HQ.
• Indicadores y dashboards: produce y mantiene actualizados los indicadores de aprovisionamiento regional para reporte al RLM y SMT.
• Auditorías: responde a requerimientos de auditoría en materia de aprovisionamiento; acompaña a los países en la preparación de auditorías externas.
• Incidentes: redacta informes de incidentes para su área de responsabilidad.
• Inventarios (360L): garantiza la trazabilidad y correcta gestión de activos en el sistema 360L a nivel regional; apoya a los países en inventarios periódicos y cierres de proyecto.
• Flota vehicular: supervisa técnicamente el estado de la flota regional; apoya el despliegue de HIMove; verifica cumplimiento de la Política de Uso de Vehículos.
• TIC y telecomunicaciones: apoya la gestión de equipos TIC (radios, satelitales, rastreadores) y da seguimiento a contratos de comunicaciones.
• Cierre de proyectos: apoya la gestiona la devolución, donación o disposición de activos al cierre de proyectos conforme a las reglas del donante.
• Estructuras físicas: acompaña a los países en la gestión de contratos de arrendamiento, seguros, mantenimiento preventivo y correctivo de oficinas y bases.
• Servicios y contratos: apoya la elaboración, seguimiento y renovación de contratos de servicios (limpieza, vigilancia, internet, etc.).
• HIMove: acompaña el despliegue regional de HIMove en coordinación con HQ.
• ROOTS/MBO: lidera el despliegue de los estándares logísticos de HI (ROOTS) en la región; capacita a los equipos LOG país; hace seguimiento a los niveles de subsidiariedad.
• Control interno: implementa los mecanismos de control interno en aprovisionamiento, activos y facilities; facilita las revisiones ICQ.
• Derogaciones: apoya la instrucción, seguimiento y renovación de derogaciones de aprovisionamiento en los países de la región.
• Cumplimiento donante: garantiza la aplicación de las normas del donante en los proyectos de la región; alerta al RLM de cualquier riesgo de incumplimiento.
• Asesoría técnica: asesora a los Oficiales LOG, CLMs y Supervisoras de los países en procesos de aprovisionamiento, gestión de activos y facilities.
• Visitas de campo: realiza misiones de apoyo técnico y seguimiento a los países de la región según plan acordado con el RLM.
• Planificación integrada: apoya la implementación de la Planificación Integrada de Proyectos HI LAC (Microsoft 365: Excel, Power Apps, Power BI).
• Ciclo logístico: aplica y difunde el enfoque por fases (diagnóstico → diseño → lanzamiento → implementación → cierre) en todos los países.
• Soporte en ausencia: reemplaza a los oficiales de los países, por ausencia temporal o periódica.
• Contribución estratégica y comunidad de práctica: Contribuye a la elaboración e implementación de la StratOp regional de logística; participa activamente en la comunidad de práctica LOG LAC y en redes LOG de HI FED/HQ; aporta inputs al RLM para la toma de decisiones estratégicas.

Logistics Regional Officer managing procurement and vehicle fleet at HI

Regional Logistics Officer

Logistics Regional Officer managing procurement and vehicle fleet at HI in Colombia. Leading strategic logistics implementation across LAC countries while ensuring compliance and efficiency.

General jobs in Colombia

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ASL Scheduling Coordinator

Media Specialist

Towing and Roadside Assistance Agent

Service Coordinator

Personal Injury Reductions / Closing Specialist

General Assistant

Plaintiff Personal Injury Reductions, Closing Specialist

Planning Coordinator

GuestCare Specialist, English, Spanish

Supervisor

Property Management Coordinator – Real Estate

Learning Facilitator

Intelligence & Data Specialist

Medico Especialista, Pediatra

Dispatch Agent

Broker Agent

Broker Agent

Broker Agent

Broker Agent

Regional Logistics Officer