General

• Prepare contract drawings, schematics, schedules, details, and sketches from conceptual design through to construction.
• Assist in the design of building related mechanical systems including HVAC, Plumbing and Fire Protection systems using applicable codes, standards, and reference materials.
• Review equipment selections, perform preliminary engineering calculations, and develop preliminary designs.
• Produce aspects of mechanical design and drawings in REVIT, as well as in AutoCAD.
• Work closely with the Lead Designer and Mechanical Team in recommending the best use of project tools to achieve project objectives, troubleshoot and resolve issues with the project tools.

Intermediate Mechanical Technologist

• Answer and manage incoming phone calls, emails, and messages
• Provide information and assistance to customers or clients
• Schedule appointments and manage calendars
• Maintain records, documents, and databases
• Coordinate with team members and departments
• Handle basic administrative and clerical tasks
• Ensure excellent customer service and professional communication

Front Desk Receptionist

• Act as a strategic bridge between business goals and AI capabilities, defining UX features, AI agent-assist tools, and the success metrics for modern deployments.
• Move clients beyond theoretical frameworks by designing AI-driven CX strategies and advising on pilot programs and implementation readiness.
• Partner with Product, CCaaS, and Data & AI teams to design high-level architecture visions and build functional, strategic business cases for both modern AI tools and foundational contact center tech.
• Identify, quantify, and prioritize tech/AI opportunities to radically enhance the customer experience, improve operational agility, and drive ROI.
• Provide continuous, hands-on input into the CX Product roadmap, feeding new, cutting-edge product features back into CX strategy engagements.
• Translate complex tech/AI architecture visions into actionable deployment plans and collaborate with cross-functional teams to keep go-to-market and sales collateral relevant.
• Stay relentlessly up-to-date on emerging tech/AI trends in the contact center space (e.g., autonomous AI agents, LLM advancements), inspiring clients and internal teams with the "art of the possible."

Associate Principal, CX Application Strategy

• Provide actionable insights to inform business decisions based on financial analytics and data.
• Drive the strategy, governance, and execution of the data warehouse for the general ledger.
• Build and lead a center of excellence for cloud and performance reporting, including infrastructure management and KPIs for the finance team and business units.
• Define, drive, implement, and measure the success of the financial AI automation roadmap, in partnership with FP&A, accounting, and data teams.
• Establish data pipelines and the foundational components for AI models.
• Understand and optimize our GCP infrastructure costs, in partnership with engineering and FinOps.
• Position the finance organization as the single source of truth for financial and commercial performance, and create self-service analytics tools for key stakeholders.
• Manage a team of 4 engineers and 1 Finance & Strategy Manager.
• Implement internal controls and support external audits related to data governance.

Team Lead, Financial Analytics, AI/ML Optimization

• Lead end-to-end strategy for pricing intelligence and supplier performance.
• Design pricing systems using predictive modeling, elasticity signals, and real-time anomaly detection.
• Transform transactional data into automated performance signals and pricing diagnostics.
• Establish and maintain the single source of truth for revenue, margins, commission rates, transactions, and cancellations.
• Design model evaluation, monitoring, and feedback frameworks, including drift detection.
• Implement large-scale proactive systems to detect financial inconsistencies.
• Collaborate with engineering, data science, finance, and commercial teams to deliver production-grade infrastructure integrated with models.

Senior Product Manager – AI-native

• Define the HTS API marketplace: structure, package, and price the capabilities of a portfolio including HTS Connect, search polygons, autocomplete, ranking, content and property mapping, room mapping, deduplication/bidding, pricing, the extranet, taxes, and the custom deals engine.
• Coordinate with capability PMs: understand roadmaps, constraints, and customization possibilities of the underlying technical systems, and translate them into externally consumable API products.
• Manage the business model: decide between platform fees and variable fees, define the commission structure (take rate) per capability, enterprise packaging, and the framework for custom agreements with large partners.
• Build the developer and partner experience from scratch: API specifications, partner integration flows, documentation standards, sandbox environments, and integration tools that minimize time-to-value.
• Use AI and rapid prototyping: test ideas quickly (API response simulations, partner portal prototypes) before committing engineering resources.
• Establish the go-to-market (GTM) strategy: identify the right partners, sequence launches, and define commercial success criteria.
• Manage the marketplace P&L: model and track gross booking volume (GBV), commission rate, and unit economics per capability in partnership with the finance team.
• Prioritize development milestones: from work in progress (HTS Connect, Taxes) to products in scoping (Mapping, Bidding) to future capabilities (Search Polygons, Ranking, Extranet).

Principal Product Manager, HTS API Marketplace

• Coordinate and manage the activities of Clinical Research Associates (CRAs) across all geographic regions
• Maintain close liaison with the Project Manager (PM) and other department leaders on all trial-related and service delivery matters
• Support the leadership team through training, process improvements, co-monitoring visits, staff mentoring and/or other special assignments within Global Clinical Operations

Clinical Trial Leader / Head of Clinical Studies

• Working on ad platforms including Facebook Ads, Instagram Ads, LinkedIn Ads, Amazon Ads, Google Ads and Google Analytics to set up, understand and improve performance for our clients.
• Acting as a trusted point of contact for our clients to discuss account performance, new ideas and next steps that need to be taken.
• Completing SEO specialist work that involves optimizing websites to rank higher in search engine results.
• Developing positive relationships that reflect true partnership in achieving the objectives of the client’s business.
• Pulling data from analytics platforms and/or CRMs, (including Google Analytics, SalesForce, HubSpot, etc).
• Collaborating with our Digital Designers to develop creative ads that speak to the clients' brand and audience.
• Anticipate any potential issues for our clients and share these with the team.

Junior Digital Strategist

• Travel to remote locations and effectively navigate using various mapping tools and systems
• Build and maintain strong relationships with external stakeholders, including clients, inspectors, and regulatory representatives
• Provide support to Field Supervisors, Project Managers, Project Coordinators, and other leadership personnel
• Assist in project setup, ensuring appropriate allocation of manpower, skilled trades, equipment, and resources
• Serve as a liaison between office personnel and field operations to ensure clear communication and alignment
• Implement proactive procedures and planning strategies to minimize operational challenges and delays
• Attend site meetings and complete the required management tour and reporting documentation
• Assist in project estimating and cost preparation activities
• Support the turnover of estimates into active project execution
• Monitor and analyze estimated versus actual project performance
• Develop and distribute project job binders, including bid documents, budgets, and supporting information
• Review field tickets to verify accurate tracking and billing of equipment, materials, and labour
• Escalate concerns, risks, or issues to the Senior Project Manager
• Assist in the development, tracking, and review of operational metrics with relevant team members

Entry Level Project Manager

• Employ diagnostic methodologies to determine repairs required over the telephone and on site.
• Explain diagnosis and needed repairs to non-mechanical individuals.
• Efficiently plan and manage repairs and scheduled maintenance.
• Complete the various service documents clearly within the prescribed time.
• Order parts needed to repair and maintain equipment.
• Follow procedures for Warranty work and parts crediting.
• Promote Manulift values to existing and potential clients.
• Perform other duties as assigned.

Field Technician

• Lead and conduct morning tailboard with entire crew present
• Enforce safety compliance, including but not limited to safety glasses, steel toe boots, high visibility clothing, face guards, etc.
• Communicate with construction manager safety concerns, potential hazards and other issues
• Adhere to and enforce all company specific and industry specific safety regulations
• Lead the Erection of steel / wood poles, towers, and guy wires
• Install overhead and underground power lines, insulators, conductors, transformers, switches, and associated equipment
• Perform conductor stringing, sagging, clipping, and dead-ending (energized and de-energized)
• Execute advanced system switching tasks, including reclosers and loop feeds
• Perform UG (underground) cable testing, terminations, and equipment installation
• Splice, solder, and insulate conductors for connections
• Model safe work practices and ensure crew adherence to Valard’s HSE policies
• Mentor apprentices and junior personnel in tasks, safety protocols, and equipment use
• Conduct and review tailboards, FLHA, and daily safety checklists
• Proficiently carry out advanced live line work procedures and teach basic live line procedures to apprentices
• Lead or assist with job hazard assessments, fall protection plans, and critical lift plans
• Ensure proper documentation of safety forms, inspections, and procedural compliance
• Submit daily documentation and reports

Senior Distribution Powerline Technician, Foreman

• Install, splice, terminate, and maintain overhead and underground power cables, vaults, conduits, and related equipment
• Perform troubleshooting, fault locating, and repairs on distribution systems
• Operate and maintain specialized tools and equipment such as cable pulling rigs, fault locators, splicing kits, and test instruments
• Conduct switching and grounding of high-voltage equipment in accordance with utility safety standards and work procedures
• Read and interpret construction drawings, single-line diagrams, and underground cable maps
• Ensure compliance with safety regulations, utility codes, and company standards
• Collaborate with engineers, supervisors, and other crew members to complete projects efficiently
• Respond to emergency outages and perform restoration work in a timely manner
• Maintain accurate records of work performed, materials used, and test results

Powerline Technician – Journeyperson or 4th Year Apprentice

• Apply tape, compound, and finishing materials to drywall joints, corners, and fasteners
• Prepare surfaces for painting and final finishes by sanding and smoothing drywall compound
• Repair imperfections and ensure high-quality finishes that meet project specifications
• Read and interpret drawings, plans, and specifications
• Maintain Maxan quality standards throughout all phases of finishing work
• Work safely using ladders, scaffolding, and elevated work platforms as required
• Ensure personal and site safety is maintained at all times
• Keep work areas clean and organized
• Communicate effectively with General Superintendents, Foremen, and crew members
• Other duties as assigned

Drywall Finisher

• Execute commercial drywall installations, taping/mudding, painting, and repairs.
• Manage client communications to ensure smooth scheduling and updates.
• Prepare and review job scopes, ensuring materials and tools are ready.
• Provide thorough documentation, including photos and signed work orders.
• Build strong client relationships with outstanding customer service.

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