Field Engineer

• troubleshooting and resolving complex technical issues
• system design and evaluation
• project management
• advanced system configurations to assist Pro-Watch and MAXPRO customer base
• work directly with Value-Added Reseller and End User
• collaboration with various departments including Technical Support, Quality Assurance, Engineering, Learning Solutions, and Advanced Services
• 15% air or car travel to customer sites
• utilizing a Honeywell travel and expense card and company vehicle

Advanced Field Service Engineer

• Provide expert on-site technical support for BD Parata pharmacy automation and dispensing systems.
• Perform break/fix service, preventive maintenance, and equipment calibration to ensure optimal system performance and reliability.
• Troubleshoot and repair complex systems through hardware diagnostics, mechanical troubleshooting, and electromechanical system repair.
• Deliver comprehensive technical training to pharmacy staff, ensuring proper system operation while responding to service requests within defined SLA requirements.
• Support system implementation and upgrades by assisting Product Implementation Teams with installations, commissioning, and upgrades.

Field Service Technician

• Provide technical support and service to customers
• Troubleshoot and resolve technical issues
• Conduct regular maintenance and inspections of systems
• Install and configure equipment and software
• Collaborate with cross functional teams to address customer needs
• Maintain accurate records of service activities and documentation

• You will be servicing CT, Pet CT, and Nuclear Medicine Imaging Equipment in the Louisville/Lexington, KY area.
• You are in a field-based, customer-facing role that primarily installs, services, maintains and modifies Siemens’ imaging equipment at customer sites.
• You will be responsible for delivering both timely and effective repairs as well as adequate training of operators to ensure optimal system performance.
• You will manage financial performance within your territory, meeting or exceeding budget for revenue generation, expense control and inventory management.
• Establish and maintain proper business relationships with customers and peers, as well as performing necessary administrative duties accurately.

Medical Imaging Field Engineer 1

• Responsible for new equipment set-up and commissioning
• Troubleshooting and repair for the FUCHS product line
• Create content for, and conduct, PowerPoint classroom training and hands-on demonstrations
• On-site technical support, installation and service for the FUCHS product line
• Understand and educate on equipment designs, specifications and equipment requirements
• Document work and prepare field service reports
• Escalate equipment quality issues to initiate quality alerts and prevent repeat failures
• Provide engineering with field performance data and recommended improvements
• Act as a Fuchs Terex advocate
• Manage time, skills and resources to maximize work volume with minimal errors
• Review reported failures and assist Warranty Administrator with claim evaluation
• Support the Help Desk Technician
• Assist with the display and simulation of equipment and technical presentation
• Assist Training Coordinator with the development and presentation of training materials

• Assist Site Manager in layout of building items, primarily structural, civil, process, and architectural items.
• Assist Site Manager in procurement of construction materials.
• Assist site and project team in execution of purchase orders, monitor deliveries, and execute receiving reports.
• Performs on-site material placed surveys as required.
• Ensure quantities in place are accurate and reported weekly or as directed by the Site Manager.
• Assist Site Manager in scheduling construction activities, such as monitoring material deliveries and subcontractor performance.
• Consolidate their activities on reports as requested by the Site Manager.
• After two to six months, develop bid lists, issue documents for procurement purposes, review bids, and evaluate proposals as directed by the Site Manager, and through consultation with the Project Manager.
• Assist the Site Manager in establishing and maintaining high safety and QA/QC standards.
• Work with Site Manager in establishing safety meeting agenda.
• Conduct safety meetings as directed by the Site Manager.
• Review, understand, assimilate and log shop drawings and submittals.
• Help maintain a current set of red line as-built drawings as directed by the Site Manager.
• Correlate and update construction documents as they are reviewed.
• May assist with general labor and clean up occasionally.
• Will be required to manage the jobsite, in the absence of the Site Manager, on a regular basis.
• Perform and record Quality Assurance/Quality Control (QA/QC) audits throughout the jobsite on all divisions of work and following through with the recorded audit to ensure the work is satisfactory.
• Assist in performing the project’s daily report and monthly man hour’s report.
• Able to make decisions regarding safety and quality on the spot to make improvements, without further approval.
• Bring all out of spec issues to the attention of the ASM and SM to receive counsel on the path forward.
• Know and enforce the safety program.
• Serve as on-site safety when one is not specifically assigned to the project.
• Conduct investigations into any and all safety incidents. You will be required to produce accurate reports to present to the Site Manager and Project Management staff when appropriate.
• Will work with city officials, OSHA, and inspectors throughout the duration of the project.
• Works with SM to ensure all inspections are scheduled and conducted per project specifications and properly documented.
• Responsible for the communication, implementation and enforcement of Gray’s safety program on site.
• Assumes ownership of scopes of work and management of subcontractors as assigned by SM.
• Keeps up to date progress drawings of work put in place daily by utilizing bluebeam, excel, or assemble.
• Generate meeting agendas/minutes from various site meetings for review of SM and ensures timely and accurate distribution.
• Able to receive verbal or written direction along with constructive criticism from SM, and willing to provide such as needed/directed.
• Bring any and all customer requested changes to the attention of the SM and PM for appropriate contract action. Other duties may be assigned.

• daily travel to locations in and around the Lexington area
• Troubleshoots, services, installs (deploys) and repairs Trace, X-Ray, CT X-Ray and Cargo Inspection equipment
• Maintains field service log and filing system
• Conducts follow up calls with the customer to ensure satisfaction of work
• Responsible for meeting daily service repair needs and driving customer satisfaction
• Installs, repairs and maintains equipment in the field; provides customer training as required
• Completes all scheduled maintenance within required deadlines
• Documents all inspections, maintenance, repair work and submits paperwork in a timely basis
• Maintains an accurate inventory of parts and tools
• Reviews all logs for open issues and prepares formal reports to customers as necessary

Field Service Technician II

• Perform customer installation, maintenance, and service calls promptly and effectively.
• Service electromechanical equipment like self-checkout systems within an assigned territory.
• Perform maintenance, repair, PM work, and system overhauls.

Field Service Technician I

• Perform work safely and efficiently at customer sites, adhering to all local and site requirements
• Troubleshoot, repair and maintain automation equipment
• Manage Work Orders, assets, and inventory at client sites
• Evaluate automated systems performance and ensure adherence to maintenance schedules and best practices
• Identify and engage with potential equipment and/or material suppliers
• Utilize technical and reference manuals to support and ensure proper diagnostics and repairs
• Develop and maintain knowledge base of issues and resolutions for timely reference and response to incidents
• Utilize hand and power tools as required
• Prepare field service reports, including work performed, parts usage, and recommendations
• Travel as required to support customer to sites
• Work with the client, suppliers, subcontractors, and project managers to resolve issues
• Build and maintain professional internal and external relationships with coworkers, leadership, subcontractors, and clients across all levels
• Perform additional duties in support of company goals and strategic initiatives
• Support the development of training plans, materials and other documentation

Lifecycle Field Service Technician

• Troubleshoot, repair, modify, and refurbish industrial washing, sterilization, and surgical equipment and system components.
• Perform preventive and corrective maintenance on equipment from multiple manufacturers, including Getinge (CASTLE), Steris (AMSCO), Consolidated, Tuttnauer, and others.
• Service a range of devices, including autoclaves, rack washers, tunnel washers, bottle fillers, bedding dispensers, blanket warmers, surgical lights, and surgical tables.
• Conduct installations and equipment modifications as required.
• Maintain accurate service documentation, reports, and inventory records in accordance with company standards.
• Deliver an exceptional customer experience through proactive communication and dedication to resolving performance issues.
• Plan and manage service schedules to ensure timely response and completion of all assignments.
• Maintain professional, courteous communication with customers, contractors, and colleagues.
• Provide on-site training or demonstrations to customers on the proper use and maintenance of equipment.
• Identify and communicate opportunities for equipment upgrades, service contracts, or replacement solutions.
• Use company-provided technology (laptop, CRM, service reporting software) to complete and submit service call reports within 24 hours of completion.
• Manage personal tools, parts, and inventory efficiently to support field operations.
• Ensure compliance with company safety policies and all customer site protocols.

• Diagnosing machinery problems based upon vibration data, operational data, and customer communications.
• Travel to customer sites to provide supporting service.
• Completing timely reports that identify findings and provide recommendations to the customer.
• Building relationships with customers to provide a high-level of service delivery, becoming their trusted advisor for their rotating equipment health.
• Calculating and overseeing placement of balance weights.
• Applying Health, Safety, and Environment (HS&E) standards and procedures.

Machinery Diagnostics Field Engineer

• Make field service calls both local and out of state with little advance notice
• Provide integration support including teaching, adjustment, calibration, and diagnosing issues
• Commission systems at customer location
• Attend all kick-off meetings asked by customers
• Complete the final buy-off and document any open issues related to cell equipment
• Assure equipment operates at maximum target reliability levels
• Diagnose and repair equipment using test equipment
• Record service reports and update plant inventory using SalesForce.com
• Maintain plant information database and log all open issues
• Assist customers in identifying and ordering spare parts

• Drives regional education and training activities and supports national programs for CRM, specifically: Train and educate internal teams and external customers on CRM procedures, therapies/ products, processes and solutions
• Continues education and assessment of tenured field team
• Leads coordination of new-hire training with accountability to hiring manager (DM or DSM)
• Understands competitive technology and therapies and can craft a message as to why Medtronic devices provide a competitive advantage.
• Disseminates competitive information to regional teams.
• Delivers competitive training to field service and sales staff
• Delivers tailored training and education on Medtronic products, competitive products, clinical evidence, and the changing marketplace to enhance the technical and sales skills of local sales and service teams and ensure a best-in-class organization.
• Delivers new product and procedural field training and ensures that all required technical and clinical evidence for our products is delivered in a manner that our field teams can articulate to customers.
• Enhances relationships with current and future stakeholders by delivering strategic and innovative education to promote Medtronic products and therapies while focusing on the clinical value and engages with the Regional Economics Manager for economic value conversations.
• Translates complex technical messaging, dispels competitive claims, resolves complex technical issues, and maintains customer relationships through technical expertise.
• Understands, Interprets and participates in communication of product and procedure updates and field corrective actions pertinent to Medtronic products and therapies.
• Collaborates with the Clinical Research Organization relative to clinical studies and physician research.
• Partners with sales leadership intentionally and effectively to develop and execute strategic technical and clinical training that meet business goals.
• Leverages personal district and region-wide relationships and experience to anticipate changes in business conditions
• Responds to urgent or rapidly changing business needs and partners with sales teams to implement strategic solutions.
• Builds and strengthens relationships across Medtronic to support collaborative solutions that leverage our unique sales and service teams.
• Builds and maintains high trust relationships based on technical expertise and clinical evidence with key customers across the region.
• Provides expert service at key accounts to establish and reinforce the value of Medtronic technical competency.

Cardiac Rhythm Management Technical Field Engineer

Automation Field Service Technician

• Enable Precision Care by providing USCAN Region-based technical advisory support to GE HealthCare Field Engineers.
• Oversee systemic process of field response to proactive, system-generated alerts.
• Provide feedback on remote technical support to customers.
• Utilize remote tools such as RSvP, SynerGE, “Gameplan”, CRU process to drive service effectiveness.
• Support Field Engineers utilizing innovative technology solutions to drive productivity and quality.
• Act as change agent/field "expert" for these programs and monitor New Product Introduction product performance.
• Gather data and share information with Product Operations and Modality Engineering groups to drive product ease of installation, reliability, and serviceability.

Service Engineer

• Assist Site Manager in layout of building items, primarily structural, civil, process, and architectural items.
• Assist Site Manager in procurement of construction materials.
• Assist site and project team in execution of purchase orders, monitor deliveries, and execute receiving reports.
• Ensures quantities in place are accurate and reported weekly or as directed.
• Assist Site Manager in scheduling construction activities, such as monitoring material deliveries and subcontractor performance.
• Consolidate activities on reports as requested by the Site Manager.
• Develop bid lists, issue documents for procurement purposes, review bids, and evaluate proposals as directed by the Site Manager.
• Assist the Site Manager in establishing and maintaining high safety and QA/QC standards.
• Work with Site Manager in establishing safety meeting agenda and conduct safety meetings as directed.
• Review, understand, assimilate and log shop drawings and submittals.
• Maintain a current set of red line as-built drawings as directed.
• Correlate and update construction documents as they are reviewed.
• Manage the jobsite in the absence of the Site Manager.
• Perform and record Quality Assurance/Quality Control (QA/QC) audits throughout the jobsite.
• Assist in performing the project’s daily report and monthly man hours report.
• Make decisions regarding safety and quality on the spot to improve.
• Bring out of spec issues to the attention of the ASM and SM to receive counsel on the path forward.
• Conduct investigations into any and all safety incidents and produce accurate reports when appropriate.
• Work with city officials, OSHA, and inspectors throughout the project.

• Lead technical crews of 2-8+ specialists through complex transformer installation and maintenance projects.
• Execute comprehensive electrical testing including power factor analysis, winding resistance, and SFRA diagnostics.
• Serve as primary customer liaison and technical advisor during critical field operations.
• Optimize project workflows by strategically assigning tasks based on team strengths and site conditions.
• Manage high-voltage equipment ranging from distribution transformers to transmission-level apparatus.
• Conduct preventive maintenance and emergency repairs on mission-critical power infrastructure.
• Collaborate with engineering teams to resolve technical challenges and implement innovative solutions.
• Mentor junior technicians while promoting continuous safety excellence across all operations.
• Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.

Field Service Technician, Class A

• You will be responsible for supporting our customers with on-site installation, implementation, maintenance, and repair of automated diagnostic systems.
• Installs and optimizes hardware/software/network products and configurations at customer sites.
• Respond to internal and external customer needs by providing repair, installation, upgrade, and preventive maintenance activity.
• Diagnoses and resolves product performance problems.
• Performs maintenance and repairs.
• Ensures customer satisfaction by advising customers on preventive maintenance and configurations, which may impact product performance.
• Communicate with manager and sales team to ensure customer needs and expectations are clearly understood and met.
• Provide feedback to the Product Specialists, manufacturing or OEM vendors concerning performance anomalies encountered.
• Utilizes the complaint handling system as required.
• Document time and expenses in a timely manner as required in SAP and other means as requested by manager.
• Proactively responds to potential equipment issues to prevent unplanned interruption of customers' business.
• Complete administrative and compliance reports promptly and accurately.
• Deliver fully integrated solutions, which may include peripherals, communications, operating systems, and application software.
• Responsive to customer requests for service and communicates proactively before, during, and after service.
• Train other field and customers on the solutions.

Field Service Engineer

• Assist Site Manager in layout of building items, primarily structural, civil, process, and architectural items • Assist Site Manager in procurement of construction materials • Assist site and project team in execution of purchase orders, monitor deliveries, and execute receiving reports • Performs on-site material placed surveys as required • Ensure quantities in place are accurate and reported weekly or as directed by the Site Manager • Assist Site Manager in scheduling construction activities, such as monitoring material deliveries and subcontractor performance • Consolidate their activities on reports as requested by the Site Manager • Develop bid lists, issue documents for procurement purposes, review bids, and evaluate proposals as directed by the Site Manager, and through consultation with the Project Manager • Assist the Site Manager in establishing and maintaining high safety and QA/QC standards • Conduct safety meetings as directed by the Site Manager • Review, understand, assimilate and log shop drawings and submittals • Help maintain a current set of red line as-built drawings as directed by the Site Manager • Correlate and update construction documents as they are reviewed • Manage the jobsite in the absence of the Site Manager, on a regular basis • Perform and record Quality Assurance/Quality Control (QA/QC) audits throughout the jobsite on all divisions of work and following through with the recorded audit to ensure the work is satisfactory • Assist in performing the project’s daily report and monthly man hour’s report • Able to make decisions regarding safety and quality on the spot to make improvements, without further approval • Bring all out of spec issues to the attention of the ASM and SM to receive counsel on the path forward • Know and enforce the safety program • Serve as on-site safety when one is not specifically assigned to the project • Conduct investigations into any and all safety incidents • Produce accurate reports to present to the Site Manager and Project Management staff when appropriate • Work with city officials, OSHA, and inspectors throughout the duration of the project • Ensure all inspections are scheduled and conducted per project specifications and properly documented • Responsible for the communication, implementation and enforcement of Gray’s safety program on site • Assume ownership of scopes of work and management of subcontractors as assigned by SM • Keep up to date progress drawings of work put in place daily by utilizing bluebeam, excel, or assemble • Generate meeting agendas/minutes from various site meetings for review of SM and ensures timely and accurate distribution • Able to receive verbal or written direction along with constructive criticism from SM, and willing to provide such as needed/directed • Bring any and all customer requested changes to the attention of the SM and PM for appropriate contract action • Other duties may be assigned.

See all jobs on JobTailor

Advanced Field Service Engineer

Field Service Technician

Field Service Technician

Medical Imaging Field Engineer 1

Field Service Technician

Field Engineer

Field Service Technician II

Field Service Technician I

Lifecycle Field Service Technician

Field Service Technician

Machinery Diagnostics Field Engineer

Field Service Technician

Cardiac Rhythm Management Technical Field Engineer

Automation Field Service Technician

Field Service Technician I

Service Engineer

Field Engineer

Field Service Technician, Class A

Field Service Engineer

Field Engineer