Advanced Field Service Engineer

Honeywell

Advanced Field Service Engineer at Honeywell providing advanced technical support and troubleshooting for Pro-Watch and MAXPRO. Responsibilities include system design, project management, and collaboration with various departments.

Posted 6/11/2026full-timeRemote • Kentucky • 🇺🇸 United StatesMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

Cyber SecuritySQLVMware

About the role

Key responsibilities & impact

troubleshooting and resolving complex technical issues
system design and evaluation
project management
advanced system configurations to assist Pro-Watch and MAXPRO customer base
work directly with Value-Added Reseller and End User
collaboration with various departments including Technical Support, Quality Assurance, Engineering, Learning Solutions, and Advanced Services
15% air or car travel to customer sites
utilizing a Honeywell travel and expense card and company vehicle

Requirements

What you’ll need

3-5 or more years’ experience in providing technical solutions directly to customers in the security industry
3-5 or more years’ experience in technical project management
Excellent problem-solving and troubleshooting skills
Ability to manage issues to a successful resolution and provide project subject matter expertise
Familiarity with ProWatch access control security software and MAXPRO video management software
Ability to effectively communicate complex technical concepts to both technical and non-technical stakeholders
Windows Server knowledge or certifications
VMWare / Server Virtualization knowledge
Network planning and design knowledge or certifications
Microsoft SQL knowledge or certifications
Cyber Security certifications
Demonstrated success in managing projects
Ability to develop strong, long-term customer relationships
Excellent presentations skills with ability to communicate with all organizational levels
Ability to adapt quickly to new technologies
Bachelor’s degree in Business Administration, Computer Science, Engineering, or a related field.

Benefits

Comp & perks

employer-subsidized Medical, Dental, Vision, and Life Insurance
Short-Term and Long-Term Disability
401(k) match
Flexible Spending Accounts
Health Savings Accounts
EAP
Educational Assistance
Parental Leave
Paid Time Off (for vacation, personal business, sick time, and parental leave)
12 Paid Holidays

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

troubleshootingsystem designadvanced system configurationstechnical project managementProWatchMAXPROWindows ServerVMWarenetwork planningMicrosoft SQL

Soft Skills

problem-solvingcommunicationcustomer relationship managementpresentation skillsadaptability

Certifications

Cyber Security certifications