Field Engineer

• Commissioning and maintenance of our heat pumps at end customers and plant operators
• Service-oriented advice to our customers (heating companies) by phone and on-site to ensure customer satisfaction
• Support your colleagues in field service across the wider area of your service region
• Participation in on-call duty to provide customers with prompt assistance

Field Service Technician, Salzwedel, Stendal, Wittenberge Region

• Durchführung von Inbetriebnahmen und Wartungen unserer Wärmepumpen bei Endkundinnen, Endkunden und Anlagenbetreiber:innen
• Serviceorientierte Beratung unserer Kund:innen von Heizungsbetrieben telefonisch und vor Ort zur Sicherung unserer Kundenzufriedenheit
• Unterstützung Ihrer Kolleg:innen im technischen Außendienst im erweiterten Umkreis Ihres Einsatzgebietes
• Übernahme des Bereitschaftsdienstes mit dem Ziel, unseren Kundinnen und Kunden schnellstmöglich zu helfen

Servicetechniker im Außendienst – Bad Sarrow, Frankfurt/Oder

• Inbetriebnahme und Weiterentwicklung von Sonderanlagen im Bereich Dosiertechnik mit Schwerpunkt DACH und Europa
• Nachträgliche Remote Betreuung der entsprechenden Anlagen in Zusammenarbeit mit externen Fachfirmen
• Steuerungstechnische Optimierung der Performance beim Kunden, unterstützende Beratungstätigkeiten
• Übernahme von kleineren bis mittleren Projekten im entsprechenden Bereich
• Unterstützung des Sales Teams bei spezifischen Kundenanforderungen, Ausarbeiten von Steuerungsdiagrammen und Prüfen von Spezifikationen
• Erstellung von Lastenheften für Steuerungserweiterungen durch externe Partner
• Durchführen von Abnahmen bei Lieferanten und Koordinieren von internen Versuchen zur Optimierung von Sonderanlagen
• Test von Leihmaschinen nach Rücklauf vom Kunden (Sicherstellen der Einsatzfähigkeit)

Technical Field Engineer – Internationale Inbetriebnahme

• Partner-Schulung: Durchführung von praxisnahen Trainings und Workshops zur Verbesserung der Diagnose- und Fehlerbehebungsfähigkeiten für Robotik-Systeme in Rücksprach mit dem AM Support
• Bearbeitung eskalierter Fälle: Vor-Ort-Besuche bei Partnern und Endkunden, Unterstützung bei Experten-Diagnosen und Lösungen für anspruchsvolle Robotik-Probleme
• Partner Auditierung muss durchgeführt und dokumentiert werden
• Telefonische/Email-Beratung: Unterstützung von Partnern und Endkunden bei technischen Fragen per Telefon und E-Mail
• Dokumentation: Lückenlose Dokumentation aller Aktivitäten im CRM-System
• Zusammenarbeit: Enge Kooperation mit Technischer Support Automower, Global Technical Support und Produktmanagement
• Im Einzelfall Support der Kommunikation zwischen Partner und Core Produkt Support Team

Senior Field Service Technician

• Own the technical resolution to multiple complex steam turbine issues while mentoring and training of others in areas of expertise and experience.
• Act as a conduit and proactively facilitate cross functional collaboration between engineering teams, commercial teams, manufacturing, suppliers and other teams to develop and implement technical solutions to meet customer needs.
• Provide leadership in coordinating and presenting at technical conferences and other customer facing events.
• Lead cross-functional teams in execution of Root Cause Analysis of GE equipment non-conformances.
• Lead cross-functional teams in initiatives to improve starting reliability, availability and trip reduction.
• Provide technical support for new unit installation/startup and other outage work scopes providing ER support for critical issues.
• Authoring of, as well as coaching and mentoring of others, in the creation of internal and external communications (TILS, ETC, customer presentations, etc.) to provide guidance on major issue resolution.
• Communicate fleet and product issues into the NPI process and throughout all levels of GE leadership to identify new opportunities and drive development of effective offerings.
• Actively engage in and contribute to global product service meetings to grow personal expertise in addition to helping further the overall global team’s expertise.

Senior Engineer – Steam Turbine Product Service

• Perform commissioning and maintenance of our heat pumps at end customers and plant operators
• Provide service-oriented advice to our customers from heating companies, by phone and on site, to ensure customer satisfaction
• Support your colleagues in the technical field service across an extended radius of your deployment area

Service Technician – Field Service, Commercial Service

• Lead a small but highly effective team of Cloud Platform Engineers, providing technical direction, mentorship, and hands-on leadership.
• Design, manage, and continuously improve Tangany's cloud-native platform on Microsoft Azure, ensuring high availability, scalability, and security.
• Take ownership of Azure Kubernetes Service (AKS) environments, including cluster architecture, lifecycle management, upgrades, security hardening, capacity planning, and operational excellence.
• Administer and optimize GitHub Enterprise and Azure DevOps services, including repository governance, CI/CD platform capabilities, access management, automation, and developer workflows.
• Establish and evolve comprehensive observability capabilities using Grafana, Prometheus, Azure Monitor, and related tooling, ensuring actionable monitoring, alerting, logging, and performance insights across the platform.
• Collaborate closely with product development teams to improve developer productivity, platform reliability, and overall developer experience through Internal Development Platform (IDP) capabilities.
• Support second-line and ISO teams in meeting IT compliance requirements related to security, risk management, business continuity, incident management, ICT outsourcing, and governance.
• Drive platform reliability and operational excellence through infrastructure-as-code, automation, standardization, and continuous improvement initiatives.
• Take technical ownership of cloud-based platforms and services, ensuring technical quality, maintainability, scalability, and long-term strategic evolution.

Lead Engineer – Service Platform

• Install, commission, maintain, and repair Solids Control equipment.
• Diagnose and resolve mechanical and electrical faults.
• Support offshore drilling operations and optimize equipment performance.
• Work closely with customers, mud engineers, and drilling teams.
• Complete service reports and ensure compliance with NOV's QHSE standards.
• Travel offshore as required.

Field Service Engineer – Solids Control

• Understand customer business and application requirements; provide pre-sales technical and design support with prospective customers and partners over the phone, via email, and in person
• Design and develop proof-of-concept applications to demonstrate product capabilities
• Build and deploy containerised applications on Digi devices using the Digi Remote Manager and LXC
• Act as liaison between the Sales Team and Engineering, Technical Support, Product Marketing, and Product Management
• Provide customer training programmes and technical sales presentations as required
• Set up, test, and replicate customer hardware, software, networking, and application issues in a lab environment
• Develop and maintain strong technical relationships with customer and partner contacts

Senior Field Application Engineer

• Install and commission semiconductor test systems, upgrades, and software packages
• Diagnose, troubleshoot, and repair complex hardware and software issues
• Provide on-site and remote technical support to customers and colleagues
• Lead customer escalations and drive issues to resolution
• Deliver service and maintenance training to customers
• Document solutions, lessons learned, and best practices
• Contribute to continuous improvement and productivity initiatives
• Travel regularly within Europe and occasionally globally.

Service Engineer

• Drive technical sales presentations, product roadmaps, and training sessions for customers.
• Lead customer technical requirements to ensure smooth product selection, evaluation, and design-in.
• Provide expert technical support to customers and internal teams across the EMEA region.
• Troubleshoot system compatibility and software implementation issues.
• Collaborate with cross-functional teams to resolve quality issues and streamline communication.

Field Application Engineer – Smartcard

• 1st and 2nd level support in client management (O365, M365, Azure AD)
• Administration and support of clients and end users
• Direct contact with end users at the service desk and at customer sites
• Installation and configuration of hardware and software components
• Troubleshooting and incident resolution

System Engineer – Service Desk

• Wartung, Service und Montage von Umwelt- und Prozessmesstechnik
• Organisation und Dokumentation der Wartungs- und Serviceeinsätze
• Bearbeitung von Kundenanfragen zu technischen Problemen (Remote-Support)
• Selbstständige Problemanalyse und Erarbeitung von Lösungen unter Hinzuziehung unserer Fachexperten
• Bereitschaftsdienst (inkl. Wochenende) im kollegial geregelten Wechsel aller Servicetechniker

Servicetechniker, Außendienst

• Customer support: You are the primary technical point of contact for our customers—ranging from proactive consulting and second-level support to designing and implementing complex infrastructure setups.
• System administration: Using AI concepts and automated workflows, you take our processes to the next level. You ensure a clean, maintainable handover to operations, maintain high service quality, and bring your team along through active knowledge transfer.
• Customer cluster management: You manage our customer clusters based on Ubuntu within a virtual LXD environment and ensure they run smoothly.
• Monitoring and optimization: You further develop and optimize our monitoring system to ensure that our systems and services run reliably and efficiently.
• Service projects & interfaces: You lead your own projects and refine our internal tools. As a reliable anchor, you proactively represent your team’s interests across departments.

Linux Systems Engineer – Customer Service

• Design and development of microwave components and systems for mmWave measurement technology and remote weather sensing across a variety of environments, from ground-based applications to space missions
• Conceptualization and optimization of circuit designs using simulation tools such as AWR, MWO, CST and HFSS
• Review and validation of assemblies through commissioning, testing and metrological verification to ensure compliance with specifications
• Independent execution of customer-specific projects in the field of measurement technology
• Responsibilities range from concept development, technology selection, circuit design, MMIC characterization and integration to documentation, test planning and production qualification
• Close collaboration with the manufacturing and technology development teams at RPG and R&S and serving as the point of contact for microwave circuit technology, including related physical and technological issues.

Development Engineer – High-Frequency Technology

• Work with advanced biomethane upgrading technology, helping our customers operate their plants safely, efficiently, and reliably
• Following a structured onboarding program, take responsibility for a dedicated customer base within your assigned region, allowing you to build long-term customer relationships and become the trusted technical expert for your plants
• Perform preventive maintenance, inspections, and corrective maintenance on biomethane upgrading plants
• Diagnose and resolve mechanical, electrical, and process-related issues
• Troubleshoot PLC-controlled systems, instrumentation, sensors, actuators, and field devices
• Service compressors, pumps, valves, and other plant equipment
• Support commissioning, plant upgrades, and performance optimization
• Prepare and complete digital service reports and technical documentation
• Plan and prepare spare parts and materials for scheduled maintenance activities
• Provide technical support and advice to customers while working closely with the Service Area Manager and technical support teams

Field Service Technician – Northern Germany

• Lead the installation and commissioning of robotic systems at customer facilities.
• Coordinate deployments with internal engineering teams, contractors, and customer personnel.
• Plan installation workflows and ensure deployments are executed safely and efficiently.
• Serve as the primary technical contact during on-site deployments.
• Ensure systems meet operational, performance, and safety requirements prior to production handoff.
• Install and integrate robotic arms, grippers, sensors, cameras, and mobile platforms.
• Contribute directly to mechanical and electrical installation of robotic systems.
• Conduct on-site system testing and validation.
• Diagnose and resolve mechanical, electrical, and software issues during deployment.
• Optimize system performance for efficiency, speed, and accuracy in production environments.
• Document installation procedures, configurations, and lessons learned from deployments.
• Collaborate with internal engineering teams to improve system robustness and deployment processes.
• Support customer sites across Europe remotely when not actively on deployment.

Field Deployment Engineer

• Independently perform primarily remote activities with regular on-site repair assignments in the field, sometimes following partially known solutions
• Conduct cross-system root-cause analysis and decide on the remediation approach, taking into account clinical, financial and technical implications
• Develop solutions when required, balancing customer satisfaction and cost-effectiveness
• Maintain close customer contact and proactively manage escalation situations through professional communication
• Perform technical modifications on medical systems; for first-of-a-kind cases also perform and assist with installations and Field Change Orders
• Support handling escalations up to Level 2 (including action plan development)
• Provide virtual guidance to field service staff during repairs and on-site Field Change Orders
• Instruct users on-site and remotely (systems, networks, configuration of current technologies, etc.)
• Document and report safety-relevant issues or risks according to the Customer Feedback process
• Independently resolve IT/network issues, e.g. concerning the integration of third-party systems
• Support Sales and Project Managers with technical questions
• Document all activities and prepare technical reports according to Philips quality criteria (Service Record Quality)
• Adhere to relevant Philips processes
• Act as a medical device advisor in accordance with § 83 of the German Medical Devices Implementation Act (MPDG)

Service Engineer – IGT

• Independently perform remote service activities
• Conduct cross-technology analysis to determine root causes
• Maintain close communication with customers and actively manage escalation situations
• Implement technical modifications to medical technology systems
• Document and report safety-related defects or risks

Service Engineer, HPM

• Provide technical leadership to sales teams and customers covering edge-compute architecture, processor selection, bring-up, and software stack integration for NXP MPU and DNPU processors targeting robotics platforms.
• Partner with customers on the design of companion computers, central compute, vision/perception subsystems, and HMI nodes — from silicon selection through Linux board bring-up, kernel/driver enablement, and system performance tuning.
• Design support and lab troubleshooting through schematic reviews, bench bring-up, debugging, and root-cause analysis across hardware, kernel, drivers, and middleware.
• Enable customer AI, vision, and sensor-fusion workloads on NXP processors and integrated NPUs, helping customers move models from training frameworks to optimized on-device inference for perception, navigation, and HMI use cases.

Field Engineer jobs in Germany

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