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profihost

Linux Systems Engineer – Customer Service

profihost

Linux Systems Engineer providing customer service and support for Ubuntu clusters. Involving in system administration, monitoring, and optimizing processes in a hybrid work setting.

Posted 7/4/2026full-timePaderborn • 🇩🇪 GermanyMid-LevelSeniorWebsite

Tech Stack

Tools & technologies
ApacheLinuxMagentoMariaDBMySQLNGINX

About the role

Key responsibilities & impact
  • Customer support: You are the primary technical point of contact for our customers—ranging from proactive consulting and second-level support to designing and implementing complex infrastructure setups.
  • System administration: Using AI concepts and automated workflows, you take our processes to the next level. You ensure a clean, maintainable handover to operations, maintain high service quality, and bring your team along through active knowledge transfer.
  • Customer cluster management: You manage our customer clusters based on Ubuntu within a virtual LXD environment and ensure they run smoothly.
  • Monitoring and optimization: You further develop and optimize our monitoring system to ensure that our systems and services run reliably and efficiently.
  • Service projects & interfaces: You lead your own projects and refine our internal tools. As a reliable anchor, you proactively represent your team’s interests across departments.

Requirements

What you’ll need
  • You have completed vocational training as an IT specialist in system integration, hold a degree in computer science, have a comparable qualification, or possess equivalent professional experience.
  • You have experience in administering Linux servers and ideally specific knowledge of Debian or Ubuntu.
  • You have solid experience with web servers such as Apache and nginx.
  • You have initial experience working with databases like MySQL and MariaDB.
  • Ideally, you have prior experience with e‑commerce systems such as Magento or Shopware.

Benefits

Comp & perks
  • With our onboarding program you’re part of the team from day one.
  • We consider continuous learning essential and support lifelong learning.
  • We value regular breaks—therefore we offer extensive free catering and have our own company cafeteria.
  • We offer a hybrid work model with flexible hours or the option to work fully remote, giving you room for professional and personal commitments.
  • We provide a wide range of health and fitness offerings.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
System IntegrationLinux AdministrationApache Web ServerNginx Web ServerMySQL DatabaseMariaDB DatabaseE-commerce SystemsAI ConceptsAutomated WorkflowsMonitoring System Optimization
Soft Skills
Proactive ConsultingKnowledge TransferTeam CollaborationCustomer EngagementInterdepartmental Communication
Certifications
Vocational Training as IT Specialist