Linux Systems Engineer – Customer Service

profihost

Linux Systems Engineer providing customer service and support for Ubuntu clusters. Involving in system administration, monitoring, and optimizing processes in a hybrid work setting.

Posted 7/4/2026full-timePaderborn • 🇩🇪 GermanyMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in customer support and system administration, with a strong focus on managing Linux servers, particularly Ubuntu, and optimizing monitoring systems. Proven ability to lead projects and facilitate knowledge transfer within teams.

Highest-signal resume keywords

Linux Server AdministrationUbuntu ManagementWeb Server ExperienceDatabase ManagementProject Leadership

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

System IntegrationLinux AdministrationApache Web ServerNginx Web ServerMySQL DatabaseMariaDB DatabaseE-commerce SystemsAI ConceptsAutomated WorkflowsMonitoring System Optimization

Soft Skills

Proactive ConsultingKnowledge TransferTeam CollaborationCustomer EngagementInterdepartmental Communication

Tools & Technologies

LXD EnvironmentInfrastructure SetupInternal Tools

Certifications & Qualifications

Vocational Training as IT Specialist

Industry Keywords

Customer SupportSystem AdministrationService QualityCluster ManagementE-commerce

Tech Stack

Tools & technologies

ApacheLinuxMagentoMariaDBMySQLNGINX

About the role

Key responsibilities & impact

Customer support: You are the primary technical point of contact for our customers—ranging from proactive consulting and second-level support to designing and implementing complex infrastructure setups.
System administration: Using AI concepts and automated workflows, you take our processes to the next level. You ensure a clean, maintainable handover to operations, maintain high service quality, and bring your team along through active knowledge transfer.
Customer cluster management: You manage our customer clusters based on Ubuntu within a virtual LXD environment and ensure they run smoothly.
Monitoring and optimization: You further develop and optimize our monitoring system to ensure that our systems and services run reliably and efficiently.
Service projects & interfaces: You lead your own projects and refine our internal tools. As a reliable anchor, you proactively represent your team’s interests across departments.

Requirements

What you’ll need

You have completed vocational training as an IT specialist in system integration, hold a degree in computer science, have a comparable qualification, or possess equivalent professional experience.
You have experience in administering Linux servers and ideally specific knowledge of Debian or Ubuntu.
You have solid experience with web servers such as Apache and nginx.
You have initial experience working with databases like MySQL and MariaDB.
Ideally, you have prior experience with e‑commerce systems such as Magento or Shopware.

Benefits

Comp & perks

With our onboarding program you’re part of the team from day one.
We consider continuous learning essential and support lifelong learning.
We value regular breaks—therefore we offer extensive free catering and have our own company cafeteria.
We offer a hybrid work model with flexible hours or the option to work fully remote, giving you room for professional and personal commitments.
We provide a wide range of health and fitness offerings.