System Engineer – Service Desk

Perinova

System Engineer providing 1st and 2nd Level Support in the IT Service Desk at perinova IT-Management GmbH. Engaging with clients and resolving technical issues in a hybrid work environment.

Posted 7/8/2026full-timeLandsberg a. Lech • 🇩🇪 GermanyJunior💰 €36,000 - €46,000 per yearWebsite

Tech Stack

Tools & technologies

ServiceNow

About the role

Key responsibilities & impact

1st and 2nd level support in client management (O365, M365, Azure AD)
Administration and support of clients and end users
Direct contact with end users at the service desk and at customer sites
Installation and configuration of hardware and software components
Troubleshooting and incident resolution

Requirements

What you’ll need

Completed vocational training as an IT specialist (m/f/d) or a career changer with relevant experience
Practical experience in IT support (first and second level), customer support, telephone support or user helpdesk
Confident use of ticketing systems (e.g. Jira, ServiceNow)
Good written and spoken German
Good English skills
Strong communicator and team player with an independent working style

Benefits

Comp & perks

Permanent employment
Company pension plan
Salary conversion (Entgeltumwandlung) PLUS
Company bike leasing (JobRad)
Employee discounts for private online shopping (Corporate Benefits)
Corporate fitness program (EGYM Wellpass) with access to gyms and online classes
Flat hierarchies and an open working environment

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

1st Level Support2nd Level SupportTroubleshootingIncident ResolutionInstallationConfiguration

Soft Skills

Strong CommunicatorTeam PlayerIndependent Working Style

Certifications

Vocational Training as IT Specialist