Perinova

Support Engineer

• 2nd and 3rd level support in client management (O365, M365, Azure AD)
• Administration and support of clients/end users
• Direct contact with end users at the service desk
• Working with a ticketing system and documenting activities
• Installation and configuration of hardware and software components
• Analysis and resolution of incidents/issues

Support Engineer – 2nd Level

IT Support

• 1st and 2nd level support in client management (O365, M365, Azure AD)
• Administration and support of clients and end users
• Direct contact with end users at the service desk at client sites in the Munich area
• Use of a ticketing system and documentation within the ticketing system
• Installation and configuration of hardware and software components
• Analysis and resolution of incidents

Support Engineer – 2nd Level

IT Supporter