Engineering Manager

• Define and execute domain-specific engineering strategies aligned to a shared platform vision
• Lead architecture, development, and scalability of core platform services, voice/telephony systems, or reliability and quality functions
• Oversee voice technologies (e.g., routing, IVR, real-time communications) where applicable
• Drive platform performance, resilience, and scalability to meet enterprise demands
• Establish and enforce best practices in reliability engineering, including SLAs/SLOs, observability, and incident management
• Champion a culture of quality through automated testing, performance engineering, and continuous improvement
• Ensure consistent, high-quality software delivery through Agile, CI/CD, and DevOps practices
• Build and lead high-performing engineering organizations, including senior leaders and distributed teams
• Partner cross-functionally with Product, CX, Infrastructure, and Security to align priorities and outcomes
• Collaborate closely with peer VPs to ensure seamless integration across platform components
• Manage vendor relationships and external technology partners where applicable
• Communicate strategy, progress, and risks to executive stakeholders

VP of Engineering, Contact Center

• Lead and develop a team of network engineers providing advanced troubleshooting and escalation support
• Establish clear priorities, operating cadence, and accountability across the tools and Priority Support teams
• Mentor and guide engineers to build deep technical capability and operational excellence
• Provide leadership during Major Incident bridges, ensuring clear technical direction, timely updates, and rapid resolution
• Act as the senior escalation point for high severity network issues impacting critical services
• Ensure strong post-incident reviews, root cause analysis, and corrective action tracking
• Oversee troubleshooting and resolution of complex issues across: Routing, switching, firewalls Load balancers (F5), proxies, SD WAN
• Drive deep analysis using packet capture and observability tools such as Sniffer and Infinistream​
• Identify patterns in incident and change-related issues to drive systemic improvements
• Improve operational discipline across change management, break-fix, and restoration activities
• Drive reduction in recurring incidents through collaboration with engineering and architecture teams
• Partner with Network Engineering, Architecture, Service Management, and other technology towers
• Engage vendors and TAC organizations to escalate and resolve complex issues
• Serve as a trusted partner to stakeholders by aligning on priorities and delivering outcomes
• Oversee emergency break-fix changes and ensure adherence to enterprise change management processes
• Provide operational input into engineering initiatives and infrastructure improvements
• Ensure documentation, timelines, and reporting meet enterprise standards
• Lead a follow-the-sun support model, including on-call rotations and after-hours escalation coverage
• Ensure consistent support for critical platforms and priority customers

Network Engineering Manager

• Lead, coach, and develop a global team of data engineers while staying close to architecture, design, code reviews, debugging, and delivery.
• Partner with Product Managers, Application Team, and Research Analysts to translate roadmap priorities, customer needs, and research requirements into scalable technical plans.
• Build and improve scalable data pipelines, data models, QA systems, and customer-facing delivery mechanisms for Public Investor data products.
• Collaborate with Central Team, Feed Operations, Product Specialists, Client Success, and GTM teams to support reliable delivery, incident resolution, client communication workflows, and operational improvements.
• Use AI coding tools to accelerate engineering execution, improve documentation, strengthen QA, support technical exploration, and raise team productivity.
• Create clarity and momentum in ambiguous environments by breaking down complex data, research, and product challenges into actionable engineering plans.

Senior Data Engineering Manager

• Manage development projects, development teams and application support functions
• Oversee multiple application programming and analysis projects
• Monitor and maintain adherence and compliance to quality standards
• Maximize staff contribution through professional growth and development
• Analyze applications to ensure that all systems meet business needs and specifications
• Customer Focused
• Managing Risk
• Include Intentionally
• Live the Values
• Enable Change
• Achieve Results
• Develop the Best

Software Engineering Manager – Data & Automation, Enterprise Data Warehouse

• Lead, mentor, and develop the SSO Engineering team, fostering a culture of technical excellence, accountability, and continuous learning
• Own end-to-end design, implementation, and support of enterprise SSO services, including SAML, OAuth, OIDC, MFA, RADIUS, and application federation patterns
• Oversee migration initiatives transitioning legacy platforms (e.g., IBM TFIM/WebSEAL, App Proxy) to modern architectures leveraging Azure Entra ID and PingFederate, PingDirectory, and PingOne
• Establish reusable templates, standards, and patterns for integrating new applications into SSO platforms and improving onboarding efficiency
• Partner closely with Cybersecurity, Azure Engineering, CIAM teams, and application owners to align identity solutions with regulatory, security, and Zero Trust requirements
• Direct troubleshooting and resolution of complex authentication issues across multi-environment architectures
• Drive automation and modernization initiatives (e.g., Power Automate/Logic Apps, infrastructure improvements, federation onboarding workflows)
• Ensure compliance with enterprise controls, audit standards, and change management procedures
• Perform other leadership and technical responsibilities as assigned

Senior Infrastructure Manager – SSO Engineering Manager

• Collaborate with the VP of Engineering to develop and execute the frontend engineering strategy
• Lead, manage, and mentor a talented team of full stack engineers, driving the development of beautiful and delightful user experiences
• Own the frontend function, setting the technical direction and ensuring alignment with company objectives
• Bring technical expertise to the evolution of Givebutter’s software; ensure architecture and stack are optimized for growth
• Improve internal engineering workflows, continually refining best practices
• Champion code quality across the team and uphold a high standard for maintainable and scalable solutions
• A passion for building beautiful, user-friendly, and accessible web applications
• Evaluate and apply AI and machine learning tools – such as LLMs, recommendation systems, or predictive analytics – to drive innovation in product development

Engineering Manager, Fundraising

• Own the technical vision for product and platform capabilities; guide architectural decisions across distributed systems.
• Build, mentor, and retain high-performing engineering teams; coach managers on effective leadership practices.
• Drive execution through clear goal-setting, accountability, and continuous improvement of team velocity and quality.
• Collaborate with product, design, architecture, and operations to align engineering work with business priorities.
• Evaluate and integrate emerging technologies—particularly cloud services and AI—to enhance member experiences and operational efficiency.
• Monitor team health, remove blockers, and resolve workflow impediments proactively.

Senior Engineering Manager – Digital Engineering

• Leads the CAD team by orienting and training employees and developing personal growth opportunities.
• Active involvement in the departmental recruiting and hiring process
• Leads the ECM Team in driving release of documentation and product life maintenance through Engineering Change Management processes and tools
• Drives process improvements and efficiencies across the CAD engineering and Engineering Change Management teams
• Owns the support and operation of all engineering software
• Ensure technology requirements are up to date with the latest tools and software used in the industry
• Collaborates with Product Development to provide the tools needed
• Accomplishes staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results; conducting training; implementing and enforcing systems, policies, and procedures
• Responsible for assigning and monitoring work; gathering resources; establishing productivity standards; implementing new procedures and tracking key performance indicators for both CAD and ECM activities
• Creates reports on team activities, productivity, and progress for both CAD and ECM
• Supports annual / quarterly / monthly goals for new products
• Uses company tools to track and manage work assignments
• Participates in weekly Quality meetings

CAD Engineering Manager

• Supervise a team of engineers and coordinate their activities to meet project goals and timelines
• Manage project budgets, including forecasting and tracking expenses
• Oversee the design, documentation, and approval processes for engineering projects
• Ensure compliance with industry standards and regulatory requirements
• Participate in management meetings, representing the engineering department
• Identify and implement process improvements to enhance team efficiency
• Provide technical direction and mentorship to team members
• Coordinate training programs to develop the technical skills of the engineering team
• Present project updates and technical data to senior management and stakeholders

• Manage a team of project execution engineers within the Project Engineering Organization
• Own project performance and outcomes of direct engineering team
• Provide coaching and guidance to help ensure team member and project success
• Ensure project targets are met for quality, on-time delivery, and cost
• Provide regular reporting of project performance and status to management and peers
• Maintain accurate monthly forecasting across assigned projects
• Proactively manage direct project budgets
• Attend project turnovers and assess projects for technical, cost, and schedule risks
• Make project staffing decisions based on team skills and project priorities
• Drive continuous talent development and performance evaluation

Controls Engineering Manager

• Lead, coach, and develop a team of engineers delivering contact center technology solutions, with an emphasis on API driven services.
• Maintain an active technical leadership role, providing guidance on architecture, code quality, and operational decisions.
• Drive consistent and predictable delivery outcomes across multiple initiatives, balancing new development with operational stability.
• Growing engineering resources, helping expand technical depth, ownership, and leadership capability.
• Partner closely with product owners, architects, platform teams, and operational partners to ensure alignment and successful execution.
• Identify gaps in skills, processes, tooling, or ownership and develop systematic and sustainable solutions to fill those gaps.
• Promote strong engineering standards across the full development lifecycle, from design and coding through deployment, support, and optimization.
• Encourage a culture of accountability, transparency, and continuous improvement within the team.

Software Engineering Manager – Contact Center

• Owns first response engineering support for critical Retail Technology applications
• Leads Severity 1–3 incident calls
• Oversees operational health of production systems
• Acts as an escalation point for incidents and failures
• Reviews, approves, and governs production changes
• Approves and governs access and entitlements
• Drives improvements to operational runbooks and automation
• Serves as a central coordination point between teams
• Manages and supports engineers within SRC First Response

Software Engineering Manager – First Response

• Serve as a hands ‑ on technical leader, actively designing, coding, reviewing, and troubleshooting software solutions.
• Lead the architecture and development of Java ‑ based microservices using Spring Boot and modern API ‑ driven patterns.
• Drive technical standards, best practices, and code quality across the team.
• Partner with architects and platform teams to design scalable, resilient, and secure systems.
• Participate directly in critical technical discussions, design reviews, and complex problem solving.
• Manage and mentor a team of 10–15 software engineers, supporting performance, growth, and career development.
• Foster a culture of accountability, collaboration, and continuous improvement.
• Support hiring, onboarding, and workforce planning in alignment with technology and business needs.
• Provide clear direction, coaching, and feedback while empowering engineers to deliver high ‑ quality solutions.

Senior Software Engineering Manager

• Proven experience building, leading, and managing high performing project teams
• Demonstrated leadership competencies – act as a highly regarded leader, thought partner and a source of counsel and advice
• Expert level understanding of all phases of project document production and the relationship between drawings and specifications
• Mentoring and professional development of other personnel
• Able to check the work of others for accuracy and completeness and manage time to meet project budget and schedule requirements
• Participate and collaborate in project team setting and to engage in creative and critical thought
• Demonstrate creativity, foresight, and mature engineering judgment in anticipating and solving problems and potential risks
• Thorough understanding of engineering concepts and ability to communicate ideas to others
• Strong verbal and written communication skills; strong interpersonal skills to effectively work and collaborate with a wide range of internal and external customers
• Requires understanding of Microsoft Office Suite and AutoCAD.

Pipeline Engineering Manager

• Define and maintain the software product roadmap and definition, aligned with business priorities, customer insights, and hardware launch timelines, including a monetization strategy
• Interpret strategy into clear product requirements, feature definitions, and success metrics
• Partner with hardware (desktop, notebook, peripherals, etc.) product managers to ensure project definition and roadmap align with commercial objectives
• Establish a catalog of premium software content to complement the gamer and/or content creator experience
• Own Product Description / Requirements Documents covering software features, system behavior, dependencies, and constraints
• Translate market and stakeholder needs into product requirements and definitions
• Collaborate with Software Engineering, Firmware, UX, and QA teams throughout development, ensuring requirements are understood and delivered as intended
• Drive trade‑off discussions across scope, schedule, and quality to keep delivery on track
• Act as the primary software product owner within a broader cross‑functional team that includes hardware PMs, firmware, industrial design, and research
• Coordinate with Product Research and UX to incorporate user testing, NPS signals, and market feedback into product decisions
• Support Product Launch and Go‑to‑Market teams with positioning, feature messaging, and readiness materials
• Champion the end‑user experience across supported operating systems, ensuring features deliver clear and differentiated customer value
• Monitor competitive offerings and industry trends
• Develop and maintain an innovative roadmap with feature prioritization
• Use data, user feedback, and internal insights to guide continuous improvement post‑launch

Product Manager, Software

• Act as Senior Software/Data Manager to drive ML Ops initiatives in the Bank.
• Define and execute the enterprise MLOps roadmap, selecting and integrating cutting-edge tools for feature stores, model training, deployment, and monitoring.
• Partner directly with data science and application development teams to understand their challenges and provide elegant, scalable MLOps solutions.
• Establish and enforce best practices for model management, versioning, and security, ensuring our ML platform is both powerful and compliant.
• Provide technical guidance to onshore and offshore development teams, fostering a culture of excellence in MLOps.
• Stay ahead of the curve by evaluating new technologies (e.g., AWS SageMaker, MLflow, Kubernetes) and incorporating them into our tech stack to maintain a competitive edge.
• Manage a group of software engineers/managers across multiple product lines.
• Oversee the talent management of engineering talent, including recruiting, mentoring, and enabling a culture of learning with a focus on engineering craftsmanship.
• Foster technological innovation, ensuring adoption of current trends, capabilities, and practices emerging in the market.

Senior Software Engineering Manager – Data and Automation, Machine Learning Operations

• Lead, mentor, and manage a diverse and distributed team of software development staff, fostering professional growth and ensuring alignment with organizational goals
• Drive strategic initiatives for Customer Digital Identity and Workforce Digital Identity solutions, ensuring alignment with business and security objectives
• Oversee the architecture and implementation of security engineering solutions, ensuring they meet organizational standards and industry best practices
• Partner with cross-functional stakeholders, including engineering, product, and operations teams, to ensure successful solution delivery
• Provide guidance on technologies such as service mesh, data tokenization, hardware key management, and web application firewalls, ensuring scalability, security, and compliance
• Develop and maintain standards, patterns, and documentation to ensure consistency and alignment across projects
• Evaluate emerging technologies, trends, and risks to guide strategic technology decisions
• Facilitate collaboration between teams to improve processes, optimize performance, and solve complex technical challenges
• Provide thought leadership and represent the team in executive-level discussions and strategic planning

• Exhibits a mix of technical acumen, strategy and vision, along with the ability to cultivate and grow technical talent
• Responsible for designing, developing, implementing and testing a set of technical products in response to an external or internal need
• Enables strong coding practices and solid design decisions
• Builds meaningful relationships with relevant stakeholders and effectively partners to remove organizational obstacles and guide cross-team strategic efforts
• Acts as agile/product champion by enabling product teams and partnering with other leaders to drive empowerment, autonomy, engineering momentum, and business value
• Fosters a culture of empowerment, engineering excellence, and growth

Software Engineering Director

• Own the end-to-end platform engineering roadmap
• Drive API-first, self-service architectural thinking
• Lead the migration from current search infrastructure to the platform’s strategic search engine
• Champion full-stack operational ownership across the team
• Build a team culture where AI-assisted development is the default
• Partner closely with TR Labs to ensure resource requirements are met
• Oversee platform infrastructure including event streaming, cloud services, observability tooling, and security controls
• Build and lead a team of approximately 10 software engineers
• Develop engineers who bring together distributed systems depth, search domain expertise
• Translate complex platform and search concepts to non-technical stakeholders
• Define and maintain engineering processes for shared platform infrastructure

Senior Manager, Software Engineering – Search Platform

• Fostering a supportive team environment, ensuring diverse voices are heard and team members feel empowered to lead
• Guiding team members with structured development techniques
• Coaching engineers in the art and science of software engineering and evolvable software architecture
• Owning technical decisions and working closely with team to find best solutions to hard problems
• Leading conversations about long term technical strategy of the Wikimedia Enterprise team, with understanding of the principles of the movement.
• Being a strong voice, leader, and collaborator on team activities including code reviews, ceremonies, and work allocation.
• Participating in hiring considerate of diversity, equity, and inclusion
• Partnering with peers on cross-team delivery and radiating organizational updates
• Facilitating product technical strategy and roadmap setting with software engineers and technical product management
• Supervising budget and staffing

See all jobs on JobTailor

VP of Engineering, Contact Center

Network Engineering Manager

Senior Data Engineering Manager

Software Engineering Manager – Data & Automation, Enterprise Data Warehouse

Senior Infrastructure Manager – SSO Engineering Manager

Engineering Manager, Fundraising

Senior Engineering Manager – Digital Engineering

CAD Engineering Manager

Engineering Manager

Controls Engineering Manager

Software Engineering Manager – Contact Center

Software Engineering Manager – First Response

Senior Software Engineering Manager

Pipeline Engineering Manager

Product Manager, Software

Senior Software Engineering Manager – Data and Automation, Machine Learning Operations

Senior Software Engineering Manager

Software Engineering Director

Senior Manager, Software Engineering – Search Platform

Senior Engineering Manager