Engineering Manager

• Coach and develop your engineers through regular 1:1s, clear expectations, and opportunities that stretch their skills and build toward their goals.
• Partner with cross-functional stakeholders to shape roadmap priorities, navigate trade-offs, and drive predictable delivery by helping your team break work into shippable increments.
• Set clear standards for product quality and engineering craft, and help the team consistently deliver work that meets them regardless of pace or pressure.
• Hire and onboard strong engineers, keeping the bar high on values alignment, skill fit, and AI fluency as a core part of how they approach their work.
• Contribute to engineering culture and organizational effectiveness beyond your team through cross-team initiatives, mentorship of other managers, and helping shape how our org operates.

Senior Engineering Manager, Fan Experience

• Lead and grow a team responsible for building and scaling SELECT, DoiT's cloud cost management platform.
• Play a key role in shaping the product roadmap, technical strategy and growth of the engineering organization.
• Partner with engineers to design scalable, reliable, and maintainable products across our application, data platform, and infrastructure.
• Drive engineering excellence through strong development practices, code quality standards, observability, reliability, and operational maturity.
• Conduct performance management, goal setting, growth planning, and regular one-on-one meetings.

Software Engineering Manager

• Lead and grow an engineering organization of 8+ engineers responsible for checkout architecture, order management, and post-order quality. These systems are foundational to Instacart's core customer experience and directly impact conversion and reliability at scale.
• Serve as the primary engineering point of contact for 10+ partner teams across the organization, managing high-volume intake, setting clear prioritization frameworks, and ensuring Order Experience remains a reliable, well-scoped dependency for every major launch at Instacart.
• Drive platform thinking across the team by identifying opportunities to rebuild and modernize foundational systems without sacrificing the pace of shipping customer-facing value, and making principled trade-offs between short-term delivery and long-term architectural health.
• Own engineering execution end to end: from roadmap alignment and technical strategy to team health, hiring, and career development for a high-performing group of engineers navigating a fast-moving, high-stakes domain.
• Partner closely with product, design, data science, and cross-functional engineering leaders to define the future of order infrastructure to influence how Instacart scales its checkout and fulfillment systems as the business continues to grow.

Engineering Manager – Order Experience

• Lead technology strategy and platform transformation for regulated enterprise systems.
• Evaluate new technologies, AI opportunities, security needs, and commercial software options.
• Assess current solutions against future-state business capabilities and recommend roadmaps and investments aligned with enterprise architecture standards, GxP, data privacy, security, and IM business requirements.
• Own end-to-end engineering for the Salesforce-based IM QMS: architecture, roadmap, lifecycle, integration strategy, APIs, and release governance.
• Make key technical decisions with Product Owners, Product Group Engineering, and BU Architecture.
• Lead hands-on engineering across squads.
• Provide solution architecture, Salesforce Flow configuration, controlled Apex development guidance, and formal system, design, and code reviews.
• Design scalable, reusable, and compliant solutions that balance platform features with controlled customization.
• Work with Quality partners, Salesforce product teams, vendors, and enterprise platform owners to promote reuse and reduce duplication.
• Manage technical backlog priorities, mentor engineers, and address cross-product risks, dependencies, and delivery blockers.
• Serve as the primary technical point of contact for Quality leadership, ISRM, validation, vendors, and governance forums.

Senior Manager – QCS Engineering

• Lead, coach and mentor a global team of Customer Engineers
• Drive organizational change that supports scalable growth by improving standardization, reducing friction, and creating more consistent experiences for both team members and customers
• Cultivate a team culture rooted in trust, accountability, humility, and proactive communication
• Drive pre-sales technical enablement in partnership with Sales to support new business growth
• Partner with leadership on strategic planning and contribute to cross-functional initiatives that align with long-term business goals
• Conduct regular 1:1s and performance reviews with a focus on career growth and continuous learning
• Stay hands-on with tools, systems, and technologies to provide real-time support and leadership
• Act as the escalation point for complex or high-priority customer issues, balancing technical resolution with excellent service
• Serve as the Voice of the Customer internally and drive initiatives to anticipate and address emerging customer needs
• Stay informed on industry trends, Microsoft technologies, and customer environments to coach the team effectively
• Guide the team in navigating complex technical problems related to Windows, Azure, Configuration Management, and software deployment environments

Manager, Customer Engineering

• Lead a team of software engineers working on ActBlue’s unified authentication and authorization framework to enable seamless login and navigation across our suite of products, ensure best-in-class security, protect donor and entity trust, grow our express universe, and modernize our tech stack.
• Support the professional development of your direct reports with supportive and constructive feedback, goal-setting, regular check-ins, and performance reviews.
• Work with engineers, product managers, and UX leads to formulate roadmaps that align with our strategic organizational goals. Collaborate on an ongoing basis to achieve them.
• Build and maintain strong relationships with cross-functional stakeholders (internal operational teams, security and platform engineering, CX, Sales, etc.) to ensure alignment on product direction, gather domain expertise, and communicate progress and risks effectively.
• Ensure your team delivers on their roadmap and achieves the target strategic outcomes of their work in a high-stakes, regulated environment where precision and reliability are critical.
• Enable your team to learn fast while consistently delivering value by prioritizing frequent delivery of small iterations of work.
• Drive essential communication between teams to ensure timely, high-quality results that further organizational goals. Resolve blockers and proactively escalate concerns.
• Consistently provide your team with the context and resources they need to achieve their goals.
• Collaborate with the rest of the engineering department's leadership to cultivate a work environment where everyone can thrive.
• Facilitate technical decision-making with an emphasis on security, maintainability, scalability, and performance, ensuring that complex workflows align with best practices, software development methodologies, and coding standards.
• Oversee the end-to-end software development process while championing a user-centric approach to iterating and improving on product features.
• Promote strong and transparent communication channels both internally and with cross-functional stakeholders across the organization.

Engineering Manager – Product

• Lead the group responsible for Instacart’s core deployment and release engineering systems, including our canary infrastructure and end‑to‑end deployment tooling.
• Partner closely with product, infrastructure, and service teams to define and evolve a platform that enables fast iteration without compromising reliability.
• Set the vision, drive execution, and ensure that Instacart engineers have world‑class tools to deploy, validate, and monitor their services.
• Work closely with experienced engineers and leaders across Instacart to drive key reliability and platform initiatives end to end.

Engineering Manager, Service Platform

• Lead, coach, and support a team of engineers through regular 1:1s, feedback, career development, goal setting, performance management, and growth planning.
• Partner closely with Product, Design, Engineering leads, and other cross functional leads to shape priorities, clarify scope, manage tradeoffs, and deliver valuable payments capabilities to our customers.
• Create clarity around ownership, priorities, technical direction, and team standards so the team can execute with focus, accountability, and strong delivery expectations.
• Help the team break down complex payments work into clear plans with responsible sequencing, risk management, and realistic delivery expectations.
• Contribute directly as a senior engineer in targeted ways, including designing, implementing, reviewing, and supporting backend services, APIs, event-driven workflows, data models, and payment integrations.
• Guide technical decision making across APIs, services, event streams, third party payment provider integrations, observability, reliability, and operational workflows.
• Raise the quality and reliability bar for owned systems through strong engineering practices, automated testing, code reviews, monitoring, documentation, on-call participation, and incident response.
• Encourage responsible use of modern engineering tools, including AI-assisted workflows where they improve quality, developer experience, and delivery.

• Grow, develop, manage, and lead a multidisciplinary team of seasoned software and system engineers across all aspects of Privacy.
• Advise executive and senior technical & business leadership on Instacart’s privacy vision through regular and consistent written and in-person communication.
• Lead Privacy Engineering partnership with infrastructure and application teams, to ensure all products are developed and delivered with security and privacy in mind through Privacy by Design.
• Implement policies and procedures that protect our customer and partner data.
• Develop and provide metrics and reports to the senior leadership of the top privacy and security risks and health of their respective organizations.

Senior Engineering Manager, Privacy Security

• Coach and develop engineers through regular 1:1s, clear expectations, and opportunities that stretch their skills and build toward their goals.
• Shape the experimentation roadmap by partnering with cross-functional peers as a strategic thought partner. Help your team navigate trade-offs and drive predictable delivery by breaking work into shippable increments.
• Champion a culture of experimentation, helping your team instrument features correctly, design reliable tests, maintain engineering rigor, and iterate quickly to generate insights and learn from both successes and failures.
• Guide technical direction for GameChanger’s experimentation platform, supporting other teams’ experimentation needs and guiding them to run effective A/B tests.
• Work with other engineering leaders to improve our culture, craft, and engineering practices across the organization.
• Attract and onboard top engineering talent, ensuring alignment with our values, technical excellence, and AI fluency in their approach to work.

Engineering Manager, Revenue Growth

• Own end-to-end delivery of software developed by the POD, ensuring timely releases that meet agreed-upon business requirements and quality standards.
• Partner with business owners to define priorities, clarify requirements, and align deliverables with strategic objectives.
• Monitor progress against commitments, proactively addressing risks, dependencies, and resources constraints.
• Ensure that solutions are scalable, secure, and reliable leveraging best practices / patterns / standards of design and architecture.
• Lead, mentor, and inspire the POD team, fostering a culture of accountability, collaboration, and continuous improvement (through experimentation and learning).
• Manage staffing; including recruitment, performance management, and professional development for direct and dotted-line resources.
• Drive adoption of CI/CD pipelines, DevOps practices, and automated testing to maintain high-quality releases.
• Provide technical coaching and professional development opportunities for team members to enhance their skills, knowledge, and career growth.
• Serve as the primary liaison between the POD and business stakeholders when there are escalations from the product owner (or team).
• Proactively collaborate with other development managers to resolve cross-team dependencies and maintain alignment with enterprise technology strategy.

Manager, Software Development

• Engineering Managers at Rula are the primary engine for scaling our mission.
• They are critical because they sit at the intersection of technical excellence and patient outcomes.
• By building high-performing teams, EMs ensure that our technology remains a reliable bridge for those seeking mental healthcare.
• Their leadership directly impacts our ability to innovate at speed, maintain a high bar for quality in a high-stakes industry, and develop the engineering talent necessary to solve the complex challenges of healthcare accessibility.
• Ems will partner closely with Product and Design to translate strategy into working software, ensure operational excellence, and deliver measurable business impact.

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