Engineering Manager – Order Experience

Instacart

Engineering Manager leading a team of engineers for Instacart's Order Experience infrastructure. Overseeing key systems for checkout architecture, order management, and post-order quality.

Posted 7/10/2026full-timeRemote • California, Colorado, Connecticut, District of Columbia, Hawaii, Illinois, Maine, Maryland, Massachusetts, New Hampshire, New Jersey, New York, Oregon, Pennsylvania, Rhode Island, Texas, Vermont, Virginia, Washington • 🇺🇸 United StatesSeniorLead💰 $192,000 - $242,500 per yearWebsite

About the role

Key responsibilities & impact

Lead and grow an engineering organization of 8+ engineers responsible for checkout architecture, order management, and post-order quality. These systems are foundational to Instacart's core customer experience and directly impact conversion and reliability at scale.
Serve as the primary engineering point of contact for 10+ partner teams across the organization, managing high-volume intake, setting clear prioritization frameworks, and ensuring Order Experience remains a reliable, well-scoped dependency for every major launch at Instacart.
Drive platform thinking across the team by identifying opportunities to rebuild and modernize foundational systems without sacrificing the pace of shipping customer-facing value, and making principled trade-offs between short-term delivery and long-term architectural health.
Own engineering execution end to end: from roadmap alignment and technical strategy to team health, hiring, and career development for a high-performing group of engineers navigating a fast-moving, high-stakes domain.
Partner closely with product, design, data science, and cross-functional engineering leaders to define the future of order infrastructure to influence how Instacart scales its checkout and fulfillment systems as the business continues to grow.

Requirements

What you’ll need

7+ years of software engineering experience, with at least 2 years in an engineering management role leading teams of 8 or more engineers
Demonstrated experience owning and scaling backend systems in a high-traffic, production environment, including systems related to e-commerce, order management, checkout, or similar transactional domains
Proven ability to manage complex cross-functional dependencies across multiple partner teams simultaneously, with strong prioritization and stakeholder communication skills
Experience driving technical roadmaps that balance platform modernization with continuous product delivery in a fast-paced environment
Track record of hiring, retaining, and developing engineering talent, including performance management and career growth conversations.

Benefits

Comp & perks

Health insurance
Equity grant
Annual refresh grants
Flexible work arrangements

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Software EngineeringBackend System ArchitectureE-Commerce SystemsOrder Management SystemsCheckout SystemsTechnical StrategyRoadmap AlignmentPerformance ManagementCareer DevelopmentPlatform Modernization

Soft Skills

Stakeholder CommunicationPrioritizationTeam LeadershipCollaborationProblem Solving