Ecommerce

• Manage a team of software developers and ensure productivity and motivation
• Oversee the development and delivery of software projects
• Provide technical guidance to team members
• Manage relationships with internal and external stakeholders
• Identify and mitigate risks associated with software development projects
• Contribute to the strategic planning process of the organization
• Drive continuous improvement in the software development process

Software Engineering Manager – Digital Experience, Web/Mobile

• Communicate product strategy and roadmap updates effectively to cross-functional stakeholders and leadership.
• Coordinate execution across multiple teams, squads, or pods to ensure seamless product launches and updates.
• Drive product innovation within the E-commerce segment, leveraging a culture of A/B testing and data-driven insights.
• Champion the customer voice across the product organization, prioritizing the roadmap based on user pain points and market dynamics.
• Demonstrate strong technical fluency by anticipating architectural tradeoffs and technical risks.
• Define and analyze complex metrics that inform the success of the product area, driving sustained impact on customer satisfaction and business OKRs.

Senior Product Manager – E-Commerce

• Create, optimize, and maintain product listings across various e-commerce platforms
• Create product photos and videos using AI tools and coordinate with Fiverr freelancers as needed
• Assist with social media marketing initiatives, including TikTok advertising campaigns
• Manage and optimize advertisements on Amazon and other online marketplaces
• Handle customer inquiries and provide customer support
• Assist with packaging projects and product improvement initiatives
• Manage returns, resolve customer issues, and help improve customer satisfaction
• Perform other duties related to the position as assigned

E-Commerce Operations Assistant

• Own and oversee the overarching content strategy for the private investing platform, including venture capital and private credit strategies.
• Develop and execute integrated content plans aligned with fundraising priorities, brand positioning, commercial objectives, and market opportunities.
• Translate complex financial insights into compelling, audience-centric thought leadership and digital assets.
• Identify timely private markets themes informed by market dynamics, news cycles, investor sentiment, and emerging industry trends.
• Lead both planned and rapid-response platform, fund, and brand-related content initiatives.
• Produce and edit high-quality multi-format content in partnership with investment teams and senior leaders, including articles, commentaries, videos, and podcasts.
• Drive digital content and experience strategy across owned and earned marketing channels.
• Track content performance using engagement analytics, digital metrics, and stakeholder feedback.

Senior Private Markets Content Strategy – Digital Experience

• Manage end-to-end product content syndication through Syndigo and related platforms
• Serve as the primary administrator and subject matter expert for Syndigo, ensuring accurate and timely content distribution across retailer networks
• Maintain and optimize product detail pages across retailer ecommerce websites, including Amazon, Walmart, Target, Kroger, Instacart, and other retailer platforms
• Monitor content health, completeness, publication status, and retailer compliance across supported channels
• Identify and resolve content errors, missing attributes, image issues, taxonomy challenges, and retailer content rejections
• Coordinate product launches, seasonal updates, packaging changes, and content refresh initiatives
• Develop and maintain scalable workflows, governance standards, and quality assurance processes to support future client growth
• Partner closely with Amsive’s SEO team to develop product detail page optimization strategies that improve product discoverability across retailer search environments
• Optimize product titles, descriptions, key features, attributes, metadata, taxonomy, and rich media content to maximize organic visibility and conversion
• Conduct keyword research and competitive analyses to identify opportunities for improved search performance and content enhancement
• Implement SEO-informed content recommendations while balancing retailer requirements, brand guidelines, and shopper experience
• Collaborate on testing initiatives to evaluate the impact of content changes on search visibility, engagement, and sales performance
• Stay current on retailer search algorithms, ecommerce SEO trends, and digital shelf best practices
• Manage product attributes, specifications, imagery, videos, enhanced content assets, and taxonomy structures within Syndigo
• Partner with client stakeholders to collect, validate, and organize product information prior to syndication
• Ensure data quality, consistency, and governance standards across product content
• Establish documentation, training materials, and best practices for ongoing content management
• Work closely with SEO, Retail Media, Analytics, Creative, Content Strategy, and Client Services teams to align digital shelf strategies with broader marketing initiatives
• Partner with Retail Media teams to ensure product detail page content supports paid media efficiency, conversion, and ROAS objectives
• Collaborate with Analytics teams to measure the impact of content quality, search visibility, and shopper engagement
• Conduct regular calls with key retailers to review performance, identify opportunities, and ensure the latest innovations and best practices are being utilized
• Support integrated commerce planning initiatives by providing digital shelf expertise and recommendations
• Participate in client presentations, strategic planning sessions, and business reviews
• Monitor digital shelf performance, content quality, compliance, and search visibility metrics
• Develop recurring reports and dashboards highlighting content health, syndication status, product detail page quality, and optimization opportunities
• Identify trends, risks, and opportunities to improve product discoverability and conversion performance
• Provide actionable recommendations based on retailer performance data, competitive insights, and digital shelf analytics
• Serve as a trusted advisor to client stakeholders on digital shelf strategy, ecommerce content management, and retailer best practices
• Build strong client relationships through proactive communication and strategic recommendations
• Support new business opportunities and onboarding efforts for future digital shelf engagements
• Help establish Amsive’s digital shelf center of excellence and best practices framework.

Digital Shelf, E-Commerce Content Manager

• Define and lead the enterprise email and marketing automation strategy
• Serve as the primary business owner for the Marketing Automation Platform (MAP)
• Manage a hybrid team of onshore strategic leads and offshore execution resources
• Maintain a high-quality, governed channel by overseeing quality standards
• Partner across MCD to design and support integrated client journeys
• Act as the channel’s data lead, establishing KPIs for engagement and conversion
• Collaborate closely with MCD practice leads to translate business goals
• Work beyond MCD with Tech and Innovation teams to align email automation roadmap
• Implement and enforce scalable templates, workflows, and quality-control processes
• Serve as direct supervisor and mentor to direct reports

Senior Manager – Digital Experience, Email

• Lead the strategic vision and day-to-day operations for the firm’s digital properties
• Serve as the primary business owner for the Content Management System (CMS) and related web technologies
• Direct onshore UX/UI designers and offshore development teams
• Responsible for the overall health, accessibility, and performance of digital platforms
• Design and optimize web-based client journeys
• Lead the analytics strategy for the web
• Partner across Marketing and Business Development organization
• Collaborate with Tech, IT, and external agencies on the long-term digital roadmap
• Manage the governance framework for web updates
• Serve as direct supervisor and mentor to direct reports

Senior Manager, Digital Experience – Web

• Lead performance analytics and reporting for our Amazon marketplace business • Build, maintain, and optimize dashboard reporting and business intelligence tools in Looker, Tableau, or Power BI • Automate recurring reporting to improve data accuracy, consistency, and efficiency • Develop and maintain data models, calculated fields, KPI definitions, and reporting logic • Analyze Amazon marketplace performance, including advertising efficiency, conversion trends, keyword and ASIN performance, pricing, and inventory-related impacts • Monitor core marketplace KPIs such as ROAS, CVR, CTR, CPC, sales, traffic, and category performance • Identify performance issues, trends, and optimization opportunities across campaigns and product portfolios • Build forecasts, variance analyses, and performance recaps to support budget and strategy decisions • Create customer-ready reporting, scorecards, and QBR materials that translate data into clear business recommendations • Partner with marketing, account management, content, and analytics teams to ensure reporting alignment and actionable insights

Senior eCommerce Marketing Performance Manager

• Support daily e-commerce operations and reporting
• Organize projects, assets, and communication workflows
• Coordinate with vendors, manufacturers, printers, and agencies
• Assist with tracking, and operational tasks
• Support product sourcing and development projects
• Help coordinate marketing and operations activities
• Maintain spreadsheets, reports, and project documentation
• Manage multiple projects and follow up on deadlines
• Pull and maintain reports from Shopify, Amazon, Meta, and sales tracking sheets
• Organize and manage operational and performance data
• Update dashboards and maintain KPI tracking reports
• Perform other duties related to the position as assigned

Marketing & E-commerce Operations Assistant

• Develop and maintain ecommerce storefronts using HTML5, CSS3, and modern vanilla JavaScript (ES6+)
• Write efficient server-side logic using Miva Template Language (MVT)
• Build and support integrations with external systems (REST/SOAP APIs, ERPs, CRMs, etc.)
• Act as the technical bridge between client storefronts and their broader business ecosystem
• Troubleshoot and resolve frontend, backend, and configuration issues across platforms
• Optimize performance, SEO, accessibility, and conversion
• Implement merchandising strategies, personalization, promotions, and optimized purchase flows

Web Developer – Ecommerce

• Ensure customer inquiries are handled accurately and within established service-level expectations
• Partner with the Vendor Manager to support appropriate staffing levels, particularly during peak periods
• Drive consistent adoption of customer service policies across agent teams
• Communicate policy updates and operational changes clearly and efficiently to agents
• Lead weekly check-ins with key stakeholders to review customer service performance and trends
• Partner with client management to review and create polices and customer communication as needed
• Collaborate with international customer service teams to resolve escalated issues and align on policies
• Compile and distribute weekly customer service performance and status reports to stakeholders
• Proactively share customer insights, recurring issues, and operational risks to inform decision-making
• Support the development of customer service presentations and ad hoc reporting as needed

Senior Manager, eCommerce Fan Services

• Own the end-to-end setup, production, and execution of virtual events and webinar programs.
• Manage webinar logistics including:
• - Landing page inputs
• - Program setup
• - Polls and surveys
• - Speaker coordination
• - Prep calls
• - Day-of production support
• - Track webinar registrations and attendee engagement metrics prior to events.
• - Guide speakers through webinar best practices and ensure presenters feel comfortable and prepared before live sessions.
• - Host and support live webinar experiences while managing the attendee and speaker experience throughout execution.
• - Manage on-demand publishing and webinar hub updates following event completion.
• Coordinate post-event reporting, attendee list clean-up, and CRM uploads.
• Partner cross-functionally with marketing, sales, and operations stakeholders to ensure successful event delivery.

Digital Experience Specialist, Producer

• Own end ‑ to ‑ end performance reporting for Amazon and Chewy, including sales, share, traffic, conversion, AOV, availability, and profitability.
• Track and diagnose drivers of performance related to pricing, promotions, Subscribe & Save, auto ‑ ship, assortment, and content quality.
• Translate data into actionable insights and recommendations for E ‑ Commerce, Marketing, and Sales leadership.
• Build and maintain dashboards using internal BI tools and marketplace data sources to analyze SKU ‑ and ASIN ‑ level performance across portfolio for optimization.
• Identify growth opportunities within the pet category, including lifecycle feeding, pet parent repeat behavior, and cross ‑ sell opportunities.

E-Commerce Data, Consumer Insights Manager

• Own the end ‑ to ‑ end retail media strategy across priority retail partners with primary focus on Amazon, Chewy and specialty retailers.
• Manage planning, activation, optimization, and performance reporting for on ‑ site and off ‑ site retail media programs.
• Define investment strategy, budgets, and KPIs to maximize ROAS, sales lift, NTB and share of voice.
• Ensure best ‑ in ‑ class product detail pages (PDPs), including SEO, imagery, copy, A+ content, and brand store experiences.
• Build, lead, and mentor a high ‑ performing retail media and merchandising team.

Director of E-Commerce, Retail Media, Merchandising

• Responsible for product setup within Shopify across all markets. Ensuring on-time launches with best-in-class execution
• Supports the Associate Manager eCommerce – Site Merchandising with local site content refreshes within Shopify (including promotion setup & supporting campaign content i.e. HP billboard, PLP touts, etc)
• Supports Associate Manager eCommerce – Site Merchandising with creative brief creation & tracking brief from end to end (i.e. asset handoff)
• Collaborate with the ops team to track inventory for new product launches, samples and merchandise
• Verify inventory for promotional skus, such as samples, in advance of promotions & make site merchandising recommendations to E-commerce & CRM leads based on data
• Main liaison with Ops, Warehouse & Customer Service teams for any inventory or promotion related questions or tasks
• Maintains Olaplex.com activation calendar & ecom product master files
• Submits any necessary site translations needed to our translation vendor
• Stay up to date on beauty ecommerce trends, best practices & maintain a library of competitive examples
• Key participant in QA & UAT for site & CRM activations

Coordinator, Global E-Commerce Site Merchandising

• Define and drive the global e‑commerce strategy and multi‑year product roadmap, ensuring alignment with overall business objectives and functional priorities.
• Own and manage the global technical development pipeline, including feature prioritization and resolution of technical debt across platforms.
• Lead competitive intelligence, market research, and voice‑of‑customer initiatives across business units to validate strategic decisions and strengthen value propositions.
• Provide end‑to‑end global project management, tracking execution against milestones and proactively identifying and removing operational roadblocks.
• Communicate progress, risks, and dependencies to senior leadership to enable timely escalation and decision‑making.
• Partner closely with Marketing, SEO, Services, and other customer‑facing teams to deliver a best‑in‑class digital customer experience.
• Collaborate with Supply Chain, Legal, Operations, and Service organizations to ensure scalability, compliance, and operational integrity across regions.
• Facilitate global brainstorming and knowledge‑sharing sessions to promote best‑practice adoption and continuous improvement.
• Present strategy updates, KPIs, and business results to executive leadership on a regular cadence.
• Support regional business units in annual budget planning, investment prioritization, and resource allocation, track performance versus plan throughout the year.
• Identify organizational capability gaps and deploy global resources strategically to maximize business impact.

Senior Manager, Global Product Owner – E-commerce

• Own and prioritize the front‑office application roadmap, including e‑commerce, customer portals, and shared services platforms, ensuring alignment to business value and capacity.
• Lead execution and delivery of front-office initiatives with predictable outcomes across cost, schedule, quality and operational performance.
• Translate enterprise strategy into domain‑level roadmaps and sequenced delivery plans, resolving priority, capacity, and dependency tradeoffs within the front‑office scope.
• Serve as the single point of accountability for front‑office application health, availability, performance, and delivery outcomes.
• Partner with business leaders and BRMs to intake demand and make prioritization decisions within the front‑office domain, ensuring scope, tradeoffs, and delivery expectations are explicit and transparent.

Senior Manager, Digital Experience – Front-Office Applications

• Define and own the multi-year roadmap for Devices & eCommerce Marketplace, setting strategy, aligning stakeholders, and translating vision into shipped products.
• Lead device-adjacent programs including protection plans, trade-ins, financing, and upgrade cycles — from 0-to-1 design through scaled operations.
• Partner with Growth and Marketing to design device promotions, launch experiments, and drive conversion improvements across the acquisition funnel.
• Drive revenue, conversion, and margin through rigorous data analysis, A/B testing, and continuous iteration.
• Build logistics and fulfillment capabilities — working across engineering and operations to handle inventory, order management, and reverse logistics at scale.
• Define and evolve the supplier and partner ecosystem, including negotiating with OEMs, distributors, and third-party service providers.
• Collaborate deeply with Engineering, Design, Customer Support, and Operations to deliver cohesive, high-quality experiences.
• Operate as a force multiplier for your teams — removing blockers, making hard calls, and keeping execution on track.

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Director of E-Commerce, Retail Media, Merchandising

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