Ecommerce

• Lead the execution of the company's Direct-to-Consumer (DTC) eCommerce analytics strategy, aligning measurement capabilities, customer insights, and performance analytics with business growth, customer acquisition, retention, and revenue objectives.
• Manage, coach, and develop a high-performing analytics team, establishing priorities, driving professional growth, and fostering a culture of data-driven decision-making, innovation, and continuous improvement.
• Partner with eCommerce leadership and cross-functional stakeholders to translate complex data into actionable insights and strategic recommendations that influence digital investments, pricing, promotions, merchandising, customer experience, and business planning decisions.
• Drive advanced analytics initiatives including customer segmentation, cohort analysis, customer lifetime value (LTV) modeling, forecasting, predictive analytics, Marketing Mix Modeling (MMM), multi-touch attribution, and incrementality measurement to optimize business performance.
• Oversee the measurement and optimization of the end-to-end customer journey, including website performance, digital marketing effectiveness, conversion funnel performance, personalization initiatives, customer retention programs, and digital experimentation efforts.
• Establish and maintain enterprise reporting frameworks, executive dashboards, and key performance indicators (KPIs) that provide visibility into eCommerce performance, customer behavior, and marketing effectiveness across channels.
• Provide strategic oversight for web analytics platforms, tag management systems, data governance processes, measurement architecture, and privacy compliance to ensure accurate, scalable, and reliable data collection and reporting.
• Evaluate emerging technologies, industry trends, and competitive insights to continuously enhance analytics capabilities, improve decision-making, and identify opportunities for revenue growth and operational efficiency.
• Support and maintain a positive safety culture by being an active leader in all safety program initiatives.

Manager, eCommerce Analytics

• Drive new-logo revenue growth by identifying, pursuing, and closing new BPO/CX partnerships within Retail and E-commerce companies
• Own the full sales cycle — from prospecting and pipeline generation through solutioning, proposal development, and contract close
• Partner closely with Solutions, Delivery, Marketing, Finance, and Executive Leadership to build compelling, compliant, and commercially sound offers
• Represent Qualfon at industry conferences, trade shows, and networking events

Vice President, Business Development – Retail, E-commerce

• Own the integration of support planning and program execution systems with corporate planning standards to eliminate planning lag across the organization
• Partner with department and executive leadership to define annual and multi-year roadmaps, translating strategic intent into funded, scoped, and sequenced programs with clear ownership and success measures
• Define and maintain a portfolio-level view of all Support & Digital Experience initiatives to provide leadership with consistent visibility into scope, progress, dependencies, risks, and business outcomes
• Deploy best-in-class system tooling to run large multi-department programs, equipping teams to effectively manage the full lifecycle of the initiative portfolio
• Establish and demonstrate program management standards to ensure that business requirements, technical requirements, dependencies, and success measures are clearly defined and followed
• Drive risk identification, dependency mapping, and escalation frameworks that proactively surface blockers before they become program-level delays
• Lead program retrospectives and closeout reviews that generate reusable insights and continuously raise the quality bar for future program execution
• Apply data-driven approaches to measure program health and impact, building dashboards and reporting mechanisms that give stakeholders actionable, real-time visibility
• Drive and own the monthly and quarterly business review (MBR/QBR) cadence with department leadership and executive owners
• Serve as the primary interface between Support leadership and cross-functional stakeholders including Product, Engineering, Finance, and IT-synthesizing portfolio status into concise, executive-ready narratives
• Influence and align senior stakeholders across departments through clear communication and structured decision frameworks
• Represent the Support & Digital Experience program office in corporate planning forums, contributing to enterprise-wide prioritization and resource allocation decisions
• Drive year-over-year strategies and programs that continuously transform support systems, customer experience, and technical support engineer tooling
• Own the advancement of the organization's lean maturity through a multi-year roadmap that reaches and sustains Lean Level 4 and Level 5 across support operations
• Champion Al and automation integration into support workflows, anticipating industry disruptions driven by Al, and leveraging Al trends to enhance functional strategy and long-term operational excellence
• Build and evolve the continuous improvement culture across the support organization, coaching teams on lean principles and eliminating waste
• Benchmark internal practices against industry-leading enterprise support models to shape transformation strategy and justify investments

Principal Technical Program Manager, Digital Experience – Innovation

• Serve as the primary steward of the Exostar brand, ensuring consistency across all internal and external communications
• Maintain and evolve brand standards, visual identity systems, templates, and creative guidelines
• Partner with marketing leadership to strengthen brand positioning and market differentiation
• Improve website usability, navigation, accessibility, and overall customer engagement
• Develop user journeys, information architecture recommendations, wireframes, and prototypes
• Lead UX/UI strategy and best practices across digital properties
• Create and oversee high-quality digital and print assets that support corporate marketing, product marketing, events, sales enablement, and executive communications
• Monitor emerging trends in digital design, accessibility, user experience, and customer engagement
• Help define the long-term roadmap for digital experience and brand evolution

Senior Brand & Digital Experience Designer

• Analyze B2B eCommerce sales performance, identifying trends, opportunities, and areas for improvement
• Conduct deep-dive analyses on customer purchasing behaviors, segmentation, and sales funnel effectiveness
• Work closely with sales, marketing, and eCommerce teams to implement data-driven strategies
• Support sales teams with data-backed insights to improve digital adoption and customer engagement
• Collaborate with IT and business intelligence teams to ensure data accuracy and reporting automation
• Stay informed on industry benchmarks, competitor performance, and emerging trends in B2B digital sales

eCommerce Business Analyst

• Own search relevance strategy, including ranking signals and query understanding
• Define and evolve ranking policies (availability, price, popularity, fitment, recency)
• Lead improvements in query handling (synonyms, typo correction, rewriting)
• Run a zero-results reduction program with effective fallbacks
• Establish quality gates (offline evaluation + A/B testing) for all releases
• Design and evaluate experiments to drive measurable improvements
• Build and maintain a gold standard evaluation dataset (“truth set”)
• Prioritize and deliver a relevance roadmap across key query types
• Work closely with Engineering and Data Science to define features, signals, and evaluation criteria

Search Relevance Product Manager – eCommerce

• Oversee ecommerce strategy and execution including assortment, promotional planning, media investments, and operational excellence
• Monitor marketplace platform performance, algorithm changes, and policy updates
• Lead best-in-class execution across content, SEO, advertising, pricing, promotions, and availability
• Develop and manage annual operating plans, forecasts, and promotional strategies for eCommerce channels
• Own and execute the e-commerce marketplace strategy, with deep focus on Amazon and Chewy
• Drive sales growth, share, and profitability across Amazon (Vendor Central and/or Seller Central) and Chewy

Director of eCommerce, Key Accounts

• Oversee ecommerce strategy and execution including assortment, promotional planning, media investments, and operational excellence.
• Monitor marketplace platform performance, algorithm changes, and policy updates to proactively mitigate risks and unlock opportunities.
• Lead best-in-class execution across content, SEO, advertising, pricing, promotions, and availability.
• Develop and manage annual operating plans, forecasts, and promotional strategies for eCommerce channels.
• Own and execute the e-commerce marketplace strategy, with deep focus on Amazon and Chewy.
• Drive sales growth, share, and profitability across Amazon (Vendor Central and/or Seller Central) and Chewy.

• Define and lead Direct to Consumer (DTC) eCommerce data strategy, aligning digital analytics with growth, customer acquisition, and revenue objectives.
• Drive profitable growth by linking marketing spend, merchandising decisions, and customer behavior to Lifetime Value (LTV), margin and retention.
• Establish advanced marketing frameworks, Marketing Mix Modeling (MMM), Multi-Touch Attribution (MTA) incrementality to optimize marketplace performance.
• Shape customer lifecycle strategy through cohort analysis, segmentation, and personalization across acquisition, conversion and retention.
• Develop forecasting and predictive models to support demand planning, inventory strategy and revenue growth.
• Partner with leadership to influence pricing, promotional strategy, and digital investment decisions.
• Identify and implement new tools and technologies to enhance digital analytics and personalization capabilities.
• Oversee end-to-end DTC funnel performance, including homepage, category pages, Product Detail Pages (PDPs), cart, and checkout optimization.
• Manage digital experimentation strategy, including A/B and multivariant testing, to improve conversion rate and Average Order Value (AOV).
• Oversee acquisition performance across paid media, Search Engine Optimization (SEO), email, SMS, and affiliate channels.
• Ensure robust data collection, tagging, and governance across analytics platforms and tools.
• Develop and maintain executive dashboards with consistent key performance indicators (KPIs) across channels and campaigns.
• Drive cross-functional alignment across marketing, merchandising, operations, and technology teams to execute data-driven initiatives.
• Support and maintain a positive safety culture by following all safety policies and procedures and actively contributing to a safe working environment.
• Other duties as assigned.

Lead eCommerce Analyst

• Communicate product strategy and roadmap updates effectively to cross-functional stakeholders and leadership.
• Coordinate execution across multiple teams, squads, or pods to ensure seamless product launches and updates.
• Drive product innovation within the E-commerce segment, leveraging a culture of A/B testing and data-driven insights.
• Champion the customer voice across the product organization, prioritizing the roadmap based on user pain points and market dynamics.
• Demonstrate strong technical fluency by anticipating architectural tradeoffs and technical risks.
• Define and analyze complex metrics that inform the success of the product area, driving sustained impact on customer satisfaction and business OKRs.

Ecommerce jobs in Colorado

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Manager, eCommerce Analytics

Vice President, Business Development – Retail, E-commerce

Principal Technical Program Manager, Digital Experience – Innovation

Senior Brand & Digital Experience Designer

eCommerce Business Analyst

Search Relevance Product Manager – eCommerce

Director of eCommerce, Key Accounts

Director of eCommerce, Key Accounts

Lead eCommerce Analyst

Senior Product Manager – E-Commerce