Ecommerce

• Communicate product strategy and roadmap updates effectively to cross-functional stakeholders and leadership.
• Coordinate execution across multiple teams, squads, or pods to ensure seamless product launches and updates.
• Drive product innovation within the E-commerce segment, leveraging a culture of A/B testing and data-driven insights.
• Champion the customer voice across the product organization, prioritizing the roadmap based on user pain points and market dynamics.
• Demonstrate strong technical fluency by anticipating architectural tradeoffs and technical risks.
• Define and analyze complex metrics that inform the success of the product area, driving sustained impact on customer satisfaction and business OKRs.

Senior Product Manager – E-Commerce

• Supports Compassion’s search engine optimization (SEO) efforts across digital channels
• Assists in executing SEO strategies to improve organic traffic, search rankings, and overall discoverability across digital channels
• Supports keyword research, implements on-page optimizations, and contributes to technical SEO efforts under guidance
• Helps maintain SEO best practices across web and content experiences by following established standards and processes
• Supports the optimization of digital content across channels by applying SEO best practices
• Ensures content aligns with defined SEO guidelines
• Supports the monitoring and analysis of SEO performance using tools such as Google Analytics and Search Console
• Assists with A/B testing efforts by tracking results and documenting findings
• Identifies basic trends and opportunities for improvement and shares insights with the team
• Supports collaboration with creative, technology, analytics, and marketing teams to help implement SEO best practices

Digital Experience SEO Specialist I – Temporary

• The VP of Digital Experiences and Innovation is responsible for redefining how our users interact with our digital products and services, specifically, artificial intelligence and agentic technology.
• Challenge conventional thinking by designing and launching innovative, scalable product experiences that redefine industry standards and user expectations.
• Lead collaborating on the strategy and execution of embedding AI, Machine Learning, Generative AI, and Agentic technologies into our digital portfolio to solve meaningful consumer and business problems.
• Build and lead high-performing, global product and engineering teams. Set a clear vision, drive cross-functional collaboration, and cultivate a culture of excellence, agility, and continuous learning.
• Ensure that digital innovations deliver quantifiable value across different user segments, clinical operations, and business lanes.

Vice President, Digital Experiences – Innovation

• Own the product strategy and roadmap for the B2B partner platform, integrations, and new projects.
• Define and evolve core platform systems, including eligibility infrastructure, APIs (eligibility, reporting).
• Partner closely with IT, PM, accounting, logistics, design, 3rd Party, HQ team and service teams to ensure platform capabilities meet B2B needs.
• Creates and manages ongoing loyalty program management, including roadmap updates, prioritization, and sequencing to support business goals.
• Execute strategies across the member lifecycle acquisition, engagement, retention, and reactivation.
• Work closely with the CRM team to develop, test, and optimize loyalty messaging and communication flows, ensuring the right message reaches the right member at the right tier stage.

Senior Platform Manager – eCommerce

• Define and lead the enterprise email and marketing automation strategy
• Serve as the primary business owner for the Marketing Automation Platform (MAP)
• Manage a hybrid team of onshore strategic leads and offshore execution resources
• Maintain a high-quality, governed channel by overseeing quality standards
• Partner across MCD to design and support integrated client journeys
• Act as the channel’s data lead, establishing KPIs for engagement and conversion
• Collaborate closely with MCD practice leads to translate business goals
• Work beyond MCD with Tech and Innovation teams to align email automation roadmap
• Implement and enforce scalable templates, workflows, and quality-control processes
• Serve as direct supervisor and mentor to direct reports

Senior Manager – Digital Experience, Email

• Lead the strategic vision and day-to-day operations for the firm’s digital properties
• Serve as the primary business owner for the Content Management System (CMS) and related web technologies
• Direct onshore UX/UI designers and offshore development teams
• Responsible for the overall health, accessibility, and performance of digital platforms
• Design and optimize web-based client journeys
• Lead the analytics strategy for the web
• Partner across Marketing and Business Development organization
• Collaborate with Tech, IT, and external agencies on the long-term digital roadmap
• Manage the governance framework for web updates
• Serve as direct supervisor and mentor to direct reports

Senior Manager, Digital Experience – Web

• Partner with Business Leaders: Serve as a trusted advisor to Marketing, Digital, and Member Experience leaders by delivering meaningful financial insights that support strategic business decisions.
• Drive Decision Support: Help leadership evaluate investments, staffing strategies, and operational tradeoffs through proactive financial analysis and scenario modeling.
• Business Case Development: Create ROI analyses, net present value models, and executive-level recommendations that support strategic initiatives and investments.
• Perform Scenario Modeling: Develop financial scenarios that help leaders assess funding priorities, operational changes, and growth opportunities.
• Analyze Capacity & Productivity: Evaluate staffing efficiency, productivity metrics, and delivery economics to optimize organizational performance.
• Support Financial Planning: Lead forecasting, budgeting, and financial planning activities across assigned portfolios and cost centers.
• Develop Executive Narratives: Translate complex financial data into concise, compelling executive-level presentations and financial storytelling.
• Prepare Financial Reporting: Deliver monthly reporting packages, variance analysis, and actionable business insights that support leadership visibility and decision-making.
• Improve Finance Processes: Identify opportunities to simplify, standardize, and improve Finance partnership processes across Marketing and operational teams.
• Drive Cross-Functional Collaboration: Partner across Finance and business teams to improve consistency, reporting efficiency, and strategic alignment.
• Support Portfolio Consolidation: Assist with consolidation and reporting preparation across multiple business portfolios and initiatives.

Senior Financial Analyst – Member & Digital Experience

• Create conceptual and adaptive eCommerce assets aligned to brand requirements
• Attention to detail including file naming and file management
• Uploading files to DAM platform
• Typesetting regulatory content
• Manage digital assets, metadata, linking, and file naming standards
• Represent the SGX team in client meetings

E-Commerce Graphic Designer

• Define and drive the product vision, roadmap, and execution strategy for Tillster’s enterprise restaurant commerce and operational tooling platform
• Build scalable workflows supporting onboarding, restaurant administration, menu/catalog management, order operations, reporting, and integrations
• Prioritize features and platform improvements using customer feedback, operational insights, analytics, and market research
• Establish product KPIs, OKRs, and operational success metrics tied to adoption, efficiency, scalability, and business outcomes
• Identify friction points within enterprise restaurant operational workflows and design scalable solutions that improve efficiency and usability
• Lead discovery sessions with enterprise restaurant customers to understand operational challenges across complex multi-location and franchise environments
• Partner with internal operational and implementation teams to improve workflow automation, onboarding, and operational visibility
• Drive customer journey mapping, usability testing, and workflow optimization initiatives
• Build and enhance enterprise tooling for: Restaurant administration, Merchant management, Order operations, User permissions and role management, Reporting and analytics, Platform integrations and APIs
• Collaborate closely with Engineering, Design, Operations, Sales, Customer Success, and Implementation teams to deliver high-impact platform capabilities
• Translate business requirements into clear product requirements, user stories, acceptance criteria, and launch plans
• Support go-to-market readiness through documentation, training, product positioning, and rollout planning
• Drive alignment across stakeholders while balancing customer needs, operational scalability, and platform strategy
• Leverage data, analytics, and AI-driven insights to identify operational inefficiencies and prioritize platform improvements
• Explore opportunities for intelligent automation, predictive operational tooling, and AI-enhanced restaurant management workflows
• Partner with Data and Engineering teams to improve operational visibility and decision-making through analytics and automation

Product Manager – Enterprise Restaurant E-Commerce Tools

• Define and drive the product vision, roadmap, and execution strategy for Tillster’s enterprise restaurant commerce and operational tooling platform
• Build scalable workflows supporting onboarding, restaurant administration, menu/catalog management, order operations, reporting, and integrations
• Prioritize features and platform improvements using customer feedback, operational insights, analytics, and market research
• Establish product KPIs, OKRs, and operational success metrics tied to adoption, efficiency, scalability, and business outcomes
• Identify friction points within enterprise restaurant operational workflows and design scalable solutions that improve efficiency and usability
• Lead discovery sessions with enterprise restaurant customers to understand operational challenges across complex multi-location and franchise environments
• Partner with internal operational and implementation teams to improve workflow automation, onboarding, and operational visibility
• Drive customer journey mapping, usability testing, and workflow optimization initiatives
• Build and enhance enterprise tooling for restaurant administration, merchant management, order operations, user permissions and role management, reporting and analytics, platform integrations and APIs
• Collaborate closely with Engineering, Design, Operations, Sales, Customer Success, and Implementation teams to deliver high-impact platform capabilities

• Analyze customer and market data.
• Develop and present data-driven reports and recommendations.
• Collaborate with cross-functional teams.
• Support project management activities.
• Utilize analytics tools to monitor website performance and customer behavior.
• Build and maintain professional relationships with stakeholders.
• Translate complex business problems into data-focused solutions.

Senior Analyst, Business Operations, eCommerce

• lead the Purchase Journey team within our eCommerce portfolio
• own the vision, strategy, roadmap, and execution for key buying experiences such as cart, checkout, order history, and lists
• collaborate across teams to deliver seamless digital experiences
• influence strategy, mentor product managers, and ensure exceptional customer experiences

Group Product Manager – Ecommerce Purchase Journey

• Manage end-to-end content management for new product launches on ASUS.com
• Collaborate with Product Marketing, PR, Channel, and Design teams
• Ensure buy pages are launched with accurate content and SEO elements
• Monitor product performance post-launch and optimize content

Ecommerce Channel Marketing Manager

• This role is a business product people leader in a business‑led, technology‑enabled delivery model.
• The Senior Manager is accountable for end-to-end execution of agent and member digital sales and service experiences within CSAA personal lines, ensuring consistent, high-quality delivery across distribution channels.
• This people leader owns delivery outcomes, experience quality, driving digital experience innovation through emerging technologies, and KPI performance within their domain, translating enterprise strategy into executable roadmaps and results.
• The role leads a team of Product Managers and ensures alignment across cross-functional partners to deliver business outcomes.
• The Senior Manager operates with significant autonomy in execution and prioritization, while aligning to broader strategic direction.
• Success requires strong leadership in a matrixed environment and the ability to drive clarity, accountability, and results across stakeholders.

Senior Manager, Digital Experience Delivery – Personal Lines Insurance

• Own the digital storefront strategy and performance, including revenue, conversion, and customer engagement
• Balance brand storytelling with commercial performance to deliver elevated customer experience
• Lead and develop a team of leaders across site merchandising, product discovery, category management, and catalog & content management
• Define and execute global campaign, launch, and drop strategies, ensuring compelling, brand-right onsite experiences
• Oversee product discovery across navigation, search, and merchandising to optimize the customer journey
• Drive category performance through strong trading, assortment presentation, and data-driven decision-making
• Ensure scalable, high-quality catalog and content operations, including product data, imagery, and site readiness
• Partner cross-functionally with Marketing, Product Management, Merchandising, Planning, and Supply Chain to align demand, experience, and inventory
• Establish global frameworks while enabling effective regional localization and execution

Senior Director, Digital Experience – Site Merchandising

• Develop and maintain ecommerce storefronts using HTML5, CSS3, and modern vanilla JavaScript (ES6+)
• Write efficient server-side logic using Miva Template Language (MVT)
• Build and support integrations with external systems (REST/SOAP APIs, ERPs, CRMs, etc.)
• Act as the technical bridge between client storefronts and their broader business ecosystem
• Troubleshoot and resolve frontend, backend, and configuration issues across platforms
• Optimize performance, SEO, accessibility, and conversion
• Implement merchandising strategies, personalization, promotions, and optimized purchase flows

Web Developer – Ecommerce

• Lead and own the engineering strategy, roadmap, and execution across Shopify and NetSuite platforms
• Drive architecture and implementation of scalable eCommerce and ERP solutions, integrations, and platform enhancements
• Partner closely with Product, Operations, Finance, Supply Chain, and business stakeholders to translate requirements into technology solutions
• Lead engineering teams through system modernization, platform optimization, and digital transformation initiatives
• Oversee integrations between Shopify, NetSuite, middleware, payment systems, OMS, WMS, and third-party platforms
• Ensure platform performance, scalability, reliability, security, and data integrity
• Establish engineering best practices, SDLC processes, technical standards, and governance frameworks
• Mentor and lead engineering teams while fostering a culture of ownership, innovation, and collaboration
• Manage vendor relationships, implementation partners, and external technology teams
• Support platform upgrades, releases, and continuous improvement initiatives

Director of Engineering – Shopify, ERP, NetSuite

• effectively interact with customers via phone, webform, or chat to provide clear, accurate information in an empathetic manner
• listens well and demonstrates patience and understanding in customer interactions and with their teams, and in meetings
• anticipates and proactively suggests resolutions to customer questions that are tailored to individual customer requests
• adapts to changing workflow processes, accommodate shifting urgencies, manage multiple priorities & goals depending on levels of urgency, and meet deadlines through efficient time management
• meets or exceeds performance expectations including Customer Satisfaction scores, quality scores, and customer resolution time
• effectively uses Customer Care technology platforms to assist customers and capture relevant data that will enhance the customer’s experience
• uses proper communication procedures, guidelines, and policies
• looks for and contributes ideas to improve the team and customer experience
• seeks to understand the impact of their work on the business while contributing to team goals

Bilingual eCommerce Support Specialist

• Analyze customer and market data to generate actionable insights supporting eCommerce business strategies.
• Develop and present clear, data-driven reports and recommendations to influence business decisions.
• Collaborate with cross-functional teams to identify opportunities and resolve operational challenges.
• Support project management activities by tracking progress, identifying risks, and proposing solutions.
• Utilize analytics tools to monitor website performance and customer behavior, enhancing online engagement.
• Build and maintain professional relationships with stakeholders to facilitate effective communication and alignment.
• Translate complex business problems into data-focused solutions to drive continuous improvement.

• Monitor customer funnel performance across Skechers.com and the mobile app.
• Identify trends, friction points, and opportunities to improve conversion and customer engagement.
• Support analysis of product performance, promotions, pricing, and customer behavior.
• Track and report on key site performance KPIs and business impacts.
• Support A/B testing and experimentation initiatives focused on improving conversion and customer experience.
• Analyze customer behavior using tools such as GA4, Quantum Metric, FullStory, or similar platforms.
• Help prepare weekly and monthly business performance updates.

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Ecommerce Channel Marketing Manager

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