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E-Commerce Sales Operations Specialist
InBody USAE-Commerce Sales Operations Specialist at InBody optimizing e-commerce operations and managing marketplace invoices. Responsible for data analysis, procurement, and internal requests in a hybrid work environment.
Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- Manage the daily processing, validation, and posting of high-volume marketplace invoices in ERP, Dynamics 365 (D365)
- Lead and execute the department’s weekly invoicing close process to ensure all marketplace and storefront invoices are completed accurately
- Conduct routine audits of Amazon shipments and inventory movements
- File, track, and manage reimbursement claims through marketplace portals to recover lost revenue and maximize profitability
- Coordinate and audit product disbursements related to promotional samples, marketing partnerships, and gifting initiatives
- Maintain marketplace backend configurations, including tax settings, business licensing requirements, and product variant accuracy across third-party platforms
- Analyze marketplace data, including conversion rates, fee fluctuations, and competitor pricing, to identify trends and support strategic decision-making
- Track inventory levels and manage procurement for packaging materials, shipping supplies, product accessories, and office fulfillment items
- Serve as the primary E-Commerce representative for internal requests, including employee purchases and consumer product inquiries
- Process vendor payment requests and maintain detailed tracking of marketing expenditures against approved budgets
Requirements
What you’ll need- Bachelor’s degree in Business Administration, Finance, Supply Chain, Marketing, Operations, or a related field, or equivalent practical experience
- 1–3 years of experience in e-commerce operations, sales operations, accounting support, business operations, or a related field
- Strong proficiency in Microsoft Excel or Google Sheets with the ability to organize, analyze, and reconcile data
- Excellent attention to detail and organizational skills with the ability to manage multiple priorities and deadlines
- Comfortable working with ERP systems (D365 preferred) and high-volume transactional data
- Strong analytical and problem-solving abilities
- Excellent written and verbal communication skills
- Ability to work both independently and collaboratively in a fast-paced environment
Benefits
Comp & perks- Medical (PPO), dental (PPO), vision (PPO), & life insurance*
- Flexible spending account (FSA) and dependent care account (DCA)*
- 401(k) plan with up to 3% company match*
- Paid vacation and sick leave
- 11 annual paid holidays and paid time off for birthday
- Corporate wellness program, including gym membership reimbursement and monthly onsite chiropractic and acupuncture services
- Discounted pet insurance
- Job-related training reimbursement*
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data analysisinvoicingauditingprocurementinventory managementfinancial reconciliationmarketplace configurationvendor payment processingbudget trackinghigh-volume transactional data
Soft Skills
attention to detailorganizational skillsanalytical abilitiesproblem-solvingcommunication skillsindependencecollaborationtime managementmultitaskingadaptability