Counselor

• Provides services over the telephone to callers needing to file reports of alleged neglect, abuse and/or exploitation for children and adults in the State of Kentucky
• Completes and files reports via the State Web Portal and monitors status of callers' situations through case follow-up with State Child and Adult Protective Services workers
• Acquires the knowledge and skills needed to interview clients and gather needed information to accept Abuse line Intake referrals
• Documents and maintains accurate, thorough records of all telephone interventions transacted during the work shift
• Screens for possible suicide/ homicide risk for callers and connects callers meeting criteria for crisis intervention services to Crisis Intervention Counselors
• Attends and participates in staff meetings, required CIC and SCS ongoing training events and completes all Abuse Line training required by the State Child and Adult Protective Services
• Provides educational information and resource referral to callers seeking assistance with issues pertaining to child and/or adult abuse issues
• Maintains confidentiality of all information contained in abuse line reports and adheres to all CIC and SCS ethical codes of conduct
• Presents a professional demeanor in all interactions with internal and external customers
• Ability and willingness to work 3rd shift and/or weekend and holiday hours as a requirement of all positions

Abuse Hotline Counselor – Part-Time

• This position will provide coverage in short-term, surge and on demand situations resulting from the Military needs such as a post-deployment event or to cover an existing assignment for counselors who are absent.
• Primary responsibilities include the full breadth of personal financial counseling services to military service members and their families at military installations.
• Services include education and counseling addressing financial services that may include, but are not limited to, one-on-one counseling, consultation with a commander or with another provider or staff, conducting briefings and presentations, or providing referral resources to a participant outside the context of a counseling session.
• Works closely with the installation and military branch Points of Contact (POC) to assure that the program is provided within scope and meets the needs of the installation.
• Provides personal financial counseling and management services directly to service members and their families.
• Assists service members in establishing a spending plan for extended absences.
• Develops and makes available informational financial materials to service members and families.
• Coordinates, publicizes and provides a wide variety of Personal Financial Management classes/workshops, e.g., topics across the military lifecycle, including, but not limited to, arrival at first duty station, pre- and post-deployment, and personal and career events outlined in DoDI 1322.34.
• Responds to requests for age-appropriate classes or seminars.
• Possess the skills to effectively utilize virtual counseling or other electronic modes of communication, such as web based, secure online chat, or video-based communications and secure video teleconference sponsored by the customer.
• Manages duty to warn situations according to Department of Defense (DoD) protocol.
• Communicates with leadership and participates in regular individual and group supervision, sharing information regarding trends and issues on the installations to which the counselor is assigned.
• Participates in regular in-services/training, quality improvement committees or other contract activities as assigned/appropriate.
• All other duties as assigned.

Personal Financial Counselor, Assignment Ready Counselor

• Actively looking to hire talented Licensed Professional Clinical Counselors (LPCC).
• Passionate about patient care and committed to clinical excellence.

Licensed Professional Clinical Counselor – LPCC

• Lead 3–4 one-hour group therapy sessions per day using a structured, evidence-based curriculum.
• Facilitate group discussions using a “plug and play” approach from approved modalities to meet members where they are within the guardrails of our clinical framework.
• Collaborate with prescribers, care navigators, and recovery coaches.
• Monitor member progress and document outcomes.
• Support a positive, recovery-oriented environment for members.
• Engage in local community outreach to promote Groups’ mission.

Substance Use Counselor

• Hire talented Licensed Professional Clinical Counselors (LPCC) within our Louisville, KY office.
• Be passionate about patient care and committed to clinical excellence.

Licensed Professional Clinical Counselor, LPCC

• Deliver high quality behavioral healthcare.
• Ensure patient care and clinical excellence in services provided.

• Answer inbound customer calls based on department service level goals.
• Communicate with callers and address their concerns in a satisfactory manner.
• Accurately collect and perform data entry of all required caller information.
• Use professional communication etiquette and listening skills to assist callers.
• De-escalate situations involving dissatisfied callers offering assistance and support.
• Assist with maintaining accurate and up to date information in documentation systems.
• Meet specified goals and objectives as assigned by management regularly.
• Always maintain confidentiality of account information.
• Escalate any problems that may arise to management.

Phone Counselor, Behavioral Health

• Provide high quality behavioral healthcare.
• Participate in both telemedicine and in-person appointments.
• Work collaboratively with a team to ensure clinical excellence.

• Provide high quality behavioral healthcare.
• Deliver compassionate care to patients.
• Collaborate closely with care teams to ensure integrated treatment.
• Participate in ongoing professional development.

• Provides genetic counseling to prenatal patients
• Participates in the care of women referred for preconception and pregnancy-related genetic indications
• Provides genetic counseling services both in person and by telehealth
• Risk assessment, coordination of genetic testing, and interpretation of genetic test results are integral responsibilities

Prenatal Genetic Counselor

• Actively looking to hire talented Licensed Professional Clinical Counselors (LPCC) within our Georgetown, KY office.
• Passionate about patient care and committed to clinical excellence.

• Carries a small case loads as assigned by supervisory on an as-needed basis
• Holds individual and family sessions with each family 3 times a week, scheduled at the convenience of the families
• Conducts on-going assessment of youth to determine their needs from a strength-focused, solution-based perspective
• Attends 3 weekly meetings (individual, team, and clinical consultation) for professional development to help enhance clinical skills
• Drives up to 60 to 80 miles to meet with families in their homes and communities (additional travel may be required)
• Collaborates with other providers, case workers, and courts to formulate a collaborative treatment plan
• Provides on-call crisis support to the youth and family (schedules vary by location)
• Completes accurate and timely documentation in an electronic medical record system (EMR)
• Performs other duties as assigned

Community-Based Counselor

• Provides crisis and suicide intervention counseling over the telephone to callers needing emergency/crisis assistance.
• Identifies and suggests appropriate organizations and service providers to meet callers' needs.
• Monitors status of callers' situations through case follow-up.
• Documents and maintains accurate, thorough records of all telephone interventions transacted during the work shift.
• Reviews daily log-sheets and client records to ensure accurate information recording and maintenance.
• Supervises and monitors the work of volunteers to ensure they are providing accurate, quality, crisis assistance, including accurate documentation.
• Provides crisis intervention and suicide prevention training and consultation to other crisis intervention counselors and volunteers, other service providers, and community groups as requested.
• Attends and participates in staff and team meetings, providing information relating to the procedures of the crisis intervention counselors and the service they provide.
• As assigned, provides crisis intervention to community groups traumatized by suicide.

Crisis Intervention Counselor

• Provide academic and administrative leadership for the practicum and internship components of the Master of Clinical Mental Health Counseling (MCMHC) program
• Ensure compliance with CACREP standards, state licensure requirements, and institutional policies related to clinical education
• Collaborate closely with the Program Director to develop and maintain high-quality clinical training partnerships, supervisor training, and assessment processes that support student competency and program excellence
• Provide oversight and coordination for the development, implementation, and ongoing evaluation of the practicum and internship components of the MCMHC program
• Serve as the designated Practicum and Internship Coordinator as required by CACREP
• Develop and maintain policies and procedures that ensure compliance with CACREP, SACSCOC, and state licensure standards
• Represent the clinical training component of the program at professional meetings and within external partnerships related to practicum and internship activities
• Engage in regular consultation with site supervisors to monitor student performance and ensure quality supervision
• Oversee the collection and analysis of clinical training data to ensure program effectiveness and compliance with accreditation standards
• Participate in continuous quality improvement processes grounded in evidence-based decision-making
• Recruit, train, and evaluate adjunct faculty and site supervisors involved in practicum and internship instruction.

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Abuse Hotline Counselor – Part-Time

Personal Financial Counselor, Assignment Ready Counselor

Licensed Professional Clinical Counselor – LPCC

Substance Use Counselor

Licensed Professional Clinical Counselor, LPCC

Licensed Professional Clinical Counselor – LPCC

Phone Counselor, Behavioral Health

Licensed Professional Clinical Counselor – LPCC

Licensed Professional Clinical Counselor – LPCC

Prenatal Genetic Counselor

Licensed Professional Clinical Counselor – LPCC

Community-Based Counselor

Crisis Intervention Counselor

Director of Clinical Training – Master of Clinical Mental Health Counseling