Counselor

• Provide professional counseling services to patients and their families through individual and/or group settings.
• Conduct lectures and participate in community outreach activities.
• Identify concerns and make referrals to other specialists when needed.
• Documents assessment, care provided, treatment plans and data collection appropriately in the Addiction Recovery patient record and other relative locations.
• Provides educational support to the program.
• Participates in marketing activities of Addiction Recovery to the hospital, clinic, other health professionals and the general community.
• Provides assessments for patients with diagnostic impression and treatment recommendations.
• Supports patients who are seeking help to become abstinent from substances.
• Teaches patients what the disease of addiction is, and it's signs and symptoms.
• Helps patients identify resources in their community which support ongoing abstinence.
• Teaches family members and loved ones about addiction disease and what their part is in the recovery process.

• Manage a counseling caseload including formal referrals, leadership consultations, check-in/opt-outs, and return-to-work coaching
• Provide in-the-moment crisis support, triage, safety planning, and follow-up via phone, video, or in person
• Conduct clinical intakes and assessments for EAP and PWR clients
• Facilitate timely, professional client referrals
• Serve as a subject matter expert on healthcare and EAP trends, referral resources, and well-being best practices
• Track and report on key metrics tied to program effectiveness
• Maintain accurate, complete clinical documentation
• Participate in an on-call rotation with the Clinical Team
• Collaborate cross-functionally to support a smooth, positive client and member experience

Licensed Clinical Counselor

• Answer high volume of inbound calls from and/or generate high volume of outbound calls to delinquent borrowers.
• Resolve delinquent accounts by demanding and collecting the full amount due, establish a solid plan with the borrower to bring the loan current, or proceed with hardship assistance as appropriate.
• Counsel borrowers on options for meeting their payment obligations, explain terms, and arrange repayment plans based on department procedures.
• Discuss financial status, review monthly income and expenses, and determine reason for non-payment.
• Offer Loss Mitigation assistance, and if appropriate, explain options and processes in detail.
• Demonstrate accurate knowledge and strict application of federal regulations and collection laws (FDCPA).
• Follow all company and department policies and procedures.
• Utilize proper protocols, for borrowers, clients, state, and federal regulations, as well as best practices.
• Maintain and document mortgage collection systems and databases with all activities and communications.
• Process mortgage loan payments in accordance with established guidelines.
• Consistently meet or exceed monthly goals.
• Reconcile accounts with misapplied payments.
• Successfully complete annual regulatory compliance training.
• Performs other related duties as assigned.

Bilingual Collections Counselor I

• Under direction, serves as a recruiter, career counselor, and personnel generalist in the Chicago Recruitment Center.
• Participates in various recruitment activities such as Veteran’s Outreach workshops, Minority Outreach workshops, Community job fairs, University and College recruitments using various methods and technology including, but not limited to via phone, chat, email, in-person and/or virtually.
• Administers open competitive and Upward Mobility Program (UMP) tests on the examinations system for the Northern Region of the State.
• Utilizing the State of Illinois web-based electronic hiring system, provides posting and application information for current vacancies within agencies and departments under the jurisdiction of the Governor of the State of Illinois using various methods of communication including, but not limited to via phone, email, in-person, and/or virtually.
• Prepares weekly reports of Center metrics, outreach events, travel vouchers, fleet cars, and related reporting.
• Performs other duties as assigned or required which are reasonable within the scope of the duties enumerated above.

Recruiter, Career Counselor – Spanish Speaking

• Provide coverage in short-term, surge and on demand situations.
• Provides the full breadth of Adult or Child and Youth Behavioral (CYB) counseling services.
• Work closely with the installation and military branch Points of Contact (POC).
• Provides non-medical, short term, solution focused, counseling.
• Services include assessment, brief counseling and consultation, action planning, referral to resources, and follow-up as indicated.

Assignment Readiness Counselor – Short Term or On Demand

• Responsible for treatment planning, assessments, appropriate documentation of clinical progress, and delivery of evidence-based therapy modalities
• Lead group sessions and educational workshops
• Work closely with the clinical team
• Create and deliver psychoeducational webinars and workshops
• Collaborate with other behavioral health and medical clinicians for integrated continuity of care

Virtual Mental Health Counselor, LCSW, LPC, LMFT

• Supervise and monitor daily work activities of employees
• Conduct client intake interviews and comprehensive assessments
• Develop individualized treatment plans in collaboration with clients
• Provide counseling and therapeutic interventions
• Evaluate client progress and adjust treatment approaches
• Deliver crisis intervention services
• Partner with staff and external organizations for wellness programs
• Maintain accurate and timely client records
• Coordinate work schedule to meet client needs

Mental Health Counselor Lead

• Providing outreach to hospice families to determine their grief support needs.
• Completing a bereavement assessment of the hospice family’s needs and developing an individualized plan of care based on the bereavement assessment.
• Providing grief counseling to the bereaved on a time-limited basis as deemed helpful and appropriate.
• Referring to the community those bereaved who need mental health or other community resources when needed.
• Maintaining clinical records related to grief support services performed.
• Promoting grief education and support to the hospice team on an individual or group basis.
• Participating in the Interdisciplinary Team Meetings to determine grief support needs of hospice families.

Grief Counselor

• Collects, reviews and interprets family/medical histories, medical records, test results, and other relevant/necessary information.
• Coordinates testing and communicates results to patient and referring healthcare provider.
• Develops genetic counseling plans, including risk assessment, referrals, education, life planning options, and treatment options.
• Provides counseling and education to patients and their families. Identifies and provides referrals for testing, treatment, support, and advocacy.
• Participates in multidisciplinary tumor boards as needed.
• Researches, maintains, and applies knowledge of trends and developments in genetic disease research, testing, and treatment.
• Helps with triaging and scheduling of genetic counseling referrals as needed.

Oncology Genetic Counselor – PRN

• Conduct a comprehensive assessment of the clients’ presenting issues, establishes a treatment plan aimed at resolving identified issues, and facilitates a referral to long-term treatment and/or community resources when clinically appropriate.
• Maintain a full time caseload of appointments each day
• Utilize brief, solution-focused interventions to resolve the clients’ presenting issue
• Ensure safety for clients who present at risk to harm self/others
• Ensure that all clients are properly referred to long-term treatment, when clinically appropriate, utilizing their benefit plan and/or community resources
• Maintain up-to-date documentation for all client contacts in the ComPsych system per established procedures and processes
• Continually strengthen professional knowledge base through review of trends related to telehealth counseling, effective treatment modalities, and evidence-based interventions
• Other duties as assigned.

Telehealth Counselor

• Work hours prescribed and any additional hours deemed necessary for responsibilities assigned, including some evening and weekend availability.
• Serve as the primary point of contact for professional referral sources and clients, ensuring a seamless intake process.
• Assess client needs, determine eligibility, and coordinate services promptly and effectively.
• Collaborate with clinical and administrative teams to address client challenges and expedite solutions.
• Maintain detailed records and ensure compliance with regulatory and organizational standards.
• Building and maintain relationships with referral sources, including community organizations, healthcare providers, and local agencies.
• Collaborate with the business development team to identify and pursue new opportunities for growth.
• Represent the organization at community events, networking functions, and professional meetings.
• Engage with internal and external stakeholders daily to ensure alignment of access and growth strategies.
• Participate in cross-functional team meetings to share insights and updates.
• Spend at least one day per week in the community, meeting with referral sources and attending relevant events.
• Act as a liaison between the organization and the community, fostering trust and partnership.
• Understand and comply with all of the principles established by the Rosecrance Corporate Compliance Program and Code of Conduct.
• Perform all responsibilities in compliance with the mission, vision, values, and expectations of Rosecrance.
• Deliver exceptional customer service consistently to every customer.
• Serve as a role model for other staff, patients and customers and demonstrate positive guest relations in representing Rosecrance.
• Assume other related responsibilities as assigned by leadership.

Direct Access Counselor

• The Assignment Ready Counselor (ARC) will provide coverage in short-term, surge and on demand situations resulting from the Military needs such as a post-deployment event or to cover an existing assignment for counselors who are absent.
• Provides the full breadth of Adult or Child and Youth Behavioral (CYB) counseling services to military service members and their families at military installations.
• These services may include non-medical counseling, training/health and wellness presentations, consultation with parents, personnel at child daycare centers and schools, and consultation to installation command regarding behavioral health issues.
• Provides non-medical, short term, solution focused, counseling directly to adults, children, and youth of service members.
• Services include assessment, brief counseling and consultation, action planning, referral to resources and follow-up as indicated.
• Provides training and health and wellness presentations, participate in health fairs and other base/installation activities.
• Communicates with Regional Supervisors and participate in regular individual and group supervision, sharing information regarding trends and issues on the installations and in facilities.
• Responds to critical incidents and special requests as directed by the POC and approved by the OSD program manager.

• Responsible for the hiring, training, supervision, and oversight of Chicago Counseling staff
• Providing documentation quality control
• Signing provisionally licensed and intern clinician documentation as assigned
• Ensuring adherence to all Medicaid, HIPAA requirements
• Enforcing service number requirement adherence
• Providing professional supervision
• Providing clinical supervision or oversight of otherwise provided supervision
• Managing interns or overseeing intern management
• Monitor referral assignments and caseload of Chicago Counseling staff
• Oversee referrals and coordination of care to external partners for specialized care
• Manage planning and implementation of therapeutic services
• Oversee office management in partnership with the operations team
• Communicating with Operations Team to manage facility and supply needs
• Ordering supplies in accordance with program budget
• Requesting maintenance and communication with the property manager
• Ensuring team adherence to general cleanliness and order of space
• Assist with monitoring grant requirements and submitting grant reports
• Adhere to all Medicaid provider requirements in accordance with state and federal law
• Adhere to all HIPAA and HITECH requirements in accordance with state and federal law
• Contribute to the development and updating of staff handbooks and manuals
• Coordinate programming with other internal programs as is appropriate
• Communicate with other internal programs and partner organizations
• Use innovative strategies to develop and expand existing programs
• Attend quarterly stakeholder meetings with other resettlement agencies and partner agencies
• Actively participate in department meetings, staff development opportunities, program trainings, community activities, and organizational events
• Other duties as assigned

Counseling Team Manager

• Represent the University to prospective students with professionalism
• Manage an individual travel schedule to engage and inform prospective students
• Identify, recruit, and contribute to increasing under-represented students
• Advise prospective students about admission criteria and financial assistance
• Participate in projects and events related to student recruitment
• Review and assess applications and make admission recommendations
• Analyze admissions results and develop strategies to surpass goals
• Utilize CRM Slate to maintain updated records and communication

Admission Counselor

• Conduct individual, couples, and family therapy sessions
• Develop and implement treatment plans tailored to client needs
• Maintain accurate and timely clinical documentation
• Collaborate with other mental health professionals and community partners as needed
• Provide crisis intervention and support when necessary
• Facilitate group counseling or educational workshops on topics such as conflict resolution, parenting, and relationship building
• Participate in regular team meetings, case consultations, and professional development activities
• Engage in community outreach to promote services and build relationships with referral sources

Family & Marriage Counselor

• Perform benefit education and validation for inpatient services
• Collect estimated patient liabilities including copays and deductibles
• Communicate with patients face-to-face during their stay to assess insurance and financial information
• Make follow-up calls to patients post-discharge regarding payment options
• Work with eligibility specialists on verification of insurance information and financial assistance

Counselor jobs in Illinois

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Counselor

Licensed Clinical Counselor

Bilingual Collections Counselor I

Recruiter, Career Counselor – Spanish Speaking

Assignment Readiness Counselor – Short Term or On Demand

Virtual Mental Health Counselor, LCSW, LPC, LMFT

Mental Health Counselor Lead

Grief Counselor

Oncology Genetic Counselor – PRN

Telehealth Counselor

Direct Access Counselor

Assignment Readiness Counselor – Short Term or On Demand

Counseling Team Manager

Admission Counselor

Family & Marriage Counselor

Financial Counselor Specialist