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Ensemble Health Partners

Financial Counselor Specialist

Ensemble Health Partners

Inpatient Financial Counseling Specialist at Ensemble Health Partners providing benefit education and patient liability collection. Working on-site in Decatur, IL.

Posted 5/29/2026full-timeDecatur • Illinois • 🇺🇸 United StatesJunior💰 $19 - $20 per hourWebsite

About the role

Key responsibilities & impact
  • Perform benefit education and validation for inpatient services
  • Collect estimated patient liabilities including copays and deductibles
  • Communicate with patients face-to-face during their stay to assess insurance and financial information
  • Make follow-up calls to patients post-discharge regarding payment options
  • Work with eligibility specialists on verification of insurance information and financial assistance

Requirements

What you’ll need
  • 1+ years of customer service experience
  • High School Diploma/GED required
  • CRCR (Certified Revenue Cycle Representative) required within 6 months of hire (Company Paid)

Benefits

Comp & perks
  • Bonus Incentives
  • Paid Certifications
  • Tuition Reimbursement
  • Comprehensive Benefits
  • Career Advancement

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills
customer servicecommunicationface-to-face interactionfollow-upassessment
Certifications
CRCR