Communications

• Administer and engineer enterprise cloud-based Unified Communications platforms
• Design, configure, and maintain calling and contact center services
• Develop and manage enterprise dial plans, numbering strategies, E911 configurations
• Monitor, maintain, and optimize UC and Contact Center platforms
• Provide Tier 3 / highest-level technical support and escalation management
• Manage full user, license, and role lifecycle governance
• Design, implement, and support integrations between communications platforms and enterprise systems
• Ensure security, compliance, and audit readiness by implementing platform controls
• Develop and maintain reporting, analytics, and dashboards
• Lead or support migrations and major initiatives
• Create and maintain comprehensive technical documentation
• Partner with enterprise stakeholders and customers as a trusted technical advisor

Unified Communications Engineer

• Creates clear, concise communications tailored for specific audiences and channels, drawing upon business and communication expertise.
• Develops and leads communications strategies aligned to Pharmaceutical & Specialty Solutions business priorities, using best-in-class communication approaches to achieve business goals.
• Mines for and tells compelling stories that support the Pharmaceutical and Specialty Solutions segment priorities with a focus on retail pharmacy.
• Leads communications strategy and content development for large-scale, high-visibility internal and customer-facing events, including mainstage messaging, executive scripting.
• Aligns messaging with internal teams and leaders to ensure clarity and consistency.
• Acts as a strategic advisor to senior leaders, providing strategic counsel on high-impact communications, including crisis response, business continuity, customer messaging, and stakeholder engagement.
• Maintains a strong understanding of company and segment strategies to ensure messaging consistency.
• Build collaborative relationships across a matrixed organization and with external partners.
• Continuously improves team processes and communications approaches.
• Tracks and analyzes communications performance across channels and uses insights to inform future strategies.
• Develops and executes PR and thought leadership strategies that strengthen the company’s position in retail pharmacy, including media outreach, pitching and engagement.
• Creates external-facing content such as press releases, executive scripts, and social media posts.
• Develops and executes internal communications strategies that support business initiatives, storytelling, and culture.
• Produces internal content including executive messages, employee spotlights, announcements, townhalls, digital signage, and huddle scripts.

Manager, Communications Business Partner

• Collaborate with cross-functional teams to create strategic communications programs that drive business outcomes.
• Shape the future of advanced surgical stapling and surgical energy business.
• Prioritize thought leadership and earned/owned media strategy.
• Focus on strategic messaging and content development, social media and campaign activations, employee and culture communications, and issues management.

Director, Communications – Advanced Surgical Instruments

• Work closely with cross-functional teams to create strategic communications programs that drive business outcomes.
• Prioritizing thought leadership and earned/owned media strategy.
• Developing strategic messaging and content, social media, campaign activations, and employee communications.
• Managing issues related to communication and building a deep understanding of surgery and healthcare markets.

• Provides multi-line phone coverage for the facility
• Performs other related duties as assigned or requested

Communications Clerk

• Develop and execute communication strategies that support large, complex initiatives and urgent business needs
• Act as a subject matter expert for communications initiatives
• Utilize expertise in storytelling through verbal and written communication
• Partner to develop the tools and processes that will best meet agent and business needs
• Monitor, track and report on content performance, as well as analyze content and campaigns

Senior Communications Associate

• Execute communications strategies for federal and postal health plans, translating business and membership growth strategies into clear, consistent, and compliant messaging
• Develop and deliver member communications, including newsletters, letters, postcards, brochures, presentations, website content, and digital materials
• Lead Open Enrollment communications, including Mail Handlers Benefit Plan (MHBP) Open Season Seminar materials, presentations, webinars, and member collateral
• Support client meetings, in‑person events, webinars, and virtual events by developing presentation materials and attending/hosting as needed
• Develop training and presentation materials for field service representatives and open enrollment volunteers to ensure consistent execution
• Ensure all communications comply internal requirements and external regulations; manage review and approval workflows and conduct quality checks for accuracy, brand alignment, and appropriateness
• Collaborate cross‑functionally with strategy, compliance, legal, marketing, account management, and external vendors to deliver timely, integrated communications
• Coordinate procurement of promotional items and branded materials to support outreach, events, and enrollment efforts

Manager, Business Communications, Federal Health Plans

• Supports the development and execution of foundational marketing plans for select Student Life Departments.
• Coordinates marketing projects, timelines, and communication workflows.
• Partners with the design and creative team to prepare marketing materials and digital assets.
• Ensures alignment with Student Life and university branding and communication standards.
• Maintains project information in Basecamp and supporting updates to departmental calendars and websites.
• Manages shared marketing inboxes and routing inquiries to the appropriate team members.
• Provides administrative support for meetings, communications, and events.
• Supports special projects and Student Life initiatives as needed.

Marketing and Communications Coordinator

• Partners with business leaders and technical staff to identify and analyze business needs and provide recommendations for a publishing solution
• Designs, develops, enhances and implements high-quality, technical content/information delivery for multiple lines/products to fulfill customer needs
• Formulates and defines publications/documentation scope and objectives across diverse platforms, software, hardware, technologies and tools
• Provides coaching and guidance to peers, team members, and/or external partners
• Track and report progress towards critical milestones to key stakeholders, identify risks, solve problems, and manage delivery expectations
• Prepare all data and metrics for review, identify gaps and scenarios that must be presented, guide final decision making on open items and trade-offs, and prepare escalations for management review where appropriate
• Independently lead labeling efforts from requirements gathering to publishing for new product development and/or LCM projects
• Drive change control, non-conformance and CAPA processes by working across departments to root cause, establish and implement issue mitigation/elimination plans and communicate key updates and conclusions to stakeholders
• Develop mechanisms for monitoring delivery of documents to ensure they are on time and on budget
• Interface with third-party suppliers and partners to maximize performance and minimize costs
• Independently prioritize and complete assigned tasks in support of GPC projects and ongoing initiatives
• Coordinates internal and external team prioritization, workflow, delegates assignments, and assesses deliverables
• Participate in regular technical and planning discussions with stakeholders, subject matter experts and vendors
• Contribute to a data-driven, performance level analysis and provide oversight to enhance performance, quality assurance, process improvements and best practices to maximize operational efficiency as well as recommend program management strategies

Technical Communications Lead

• Produces technical publications and communications to support the safe and effective use and servicing of QuidelOrtho Products.
• Gathers and organizes technical information from various sources.
• Develops, writes, edits, manages review/approval, and proofreads complex materials for internal and external customers.
• Reviews and analyzes publication/labeling effectiveness and efficiency including verification/validation.
• Ensures publications adhere to established standards of style and format and meet regulatory requirements.
• Investigates and resolves or escalates customer complaints and concerns and responds to non-standard inquiries.

Technical Communications Specialist II

• Organizing, analyzing, and communicating results from greenhouse and nursery production research experiments.
• Support data-driven decision-making and dissemination of findings.
• Organize, review, and prepare research datasets for statistical analysis.
• Analyze experimental data using SAS or comparable software.
• Develop publication-quality figures, tables, and graphical summaries.
• Assist in preparation of peer-reviewed manuscripts and Extension publications.
• Maintain organized project records and documentation for reporting.

Technical Data and Communication Support

• Conduct research, create content and presentations in support of communications plans and strategic priorities.
• Produce digital content, including newsletters and other collateral to use on communications channels, featuring employees and company programs to support key initiatives and messages.
• Proactively identify opportunities to include strategic messaging and content to broader internal and external audiences.
• Assist with intranet management, content writing, editing, and other communication projects as needed.
• Provide support for company events and/or meetings.
• Support timely communications deliverables to meet deadlines.
• Work with employees and managers at all levels and from various sites to achieve communication goals.
• Represent the organization on various internal committees/teams.

Communications Intern

• Visiting Assistant Professor/Instructor to teach media and communication courses starting August 2026
• Teaching multiple sections of Media, Representation, and Society, a requirement of our Media & Communication major
• Able to teach in one or more of the following areas: audience studies, media and cultural studies, qualitative research methods, or political economy of media

Visiting Assistant Professor – Media & Communications

• Develop and execute strategic communication plans
• Establish and maintain strong relationships with key stakeholders
• Collaborate with cross-functional teams to create, maintain, and distribute engaging content
• Serve as the primary point of contact for inquiries and requests
• Monitor industry trends and competitive activities
• Coordinate and oversee the planning and execution of events, conferences, and other promotional activities
• Measure and analyze the effectiveness of communication initiatives
• Stay informed about relevant healthcare regulations and compliance requirements
• Other duties as assigned
• Travel may be required (approx. 15%)

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Communications Intern

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