Clinical Specialist

• Support all Imaging, Navigation, Robotics products and affiliated services for hospitals within the aligned territory
• Support internal INR labs
• Develop technical knowledge of Imaging, Navigation, Robotics products, procedures, anatomy, and implant products
• Provide educational support for new surgeons, OR staff, and administrators during INR installations and ongoing customer needs
• Deliver hands-on training to potential and existing customers through cadaver and bio-skill labs
• Provide ongoing INR education to Globus Implant peers before and after capital installation
• Cultivate surgeon support and generate market awareness around INR products and affiliated services
• Support the installation process and ensure consistent utilization within the initial 90 days
• Collaborate with the implant team to identify capital and implant targets and grow the overall Globus business
• Assist with development of key opinion leader surgeons
• Manage expenses within budget
• Maintain compliance with company policies, applicable codes, and governmental laws and regulations
• Represent the company professionally and uphold ethical business practices

Clinical Specialist supporting robotic surgery technology for Globus Medical hospitals

Clinical Specialist supporting Imaging, Navigation, and Robotics products for Globus Medical. Training surgeons and hospital teams while driving adoption across the aligned territory.

• Work with the Regional Sales Director within the Upstate NY territory to meet existing and potential clients
• Identify customers’ clinical needs, goals, and constraints related to patient care
• Discuss and demonstrate how company products can meet patient and client needs
• Provide case coverage and clinical support for complex interventional cardiology cases
• Support achievement of projected sales goals, company objectives, and increased sales revenue
• Provide troubleshooting and in-service education for company products
• Engage customers in procedural and technical discussions about product, therapy, and technology developments
• Link clinical data to key messaging
• Collaborate daily with the local territory manager and communicate account information
• Support product inventory monitoring
• Share competitive product and account insights with the territory manager or clinical specialist
• Educate customers on the merits and proper clinical usage of company products
• Lead reviews of challenging or complex cases
• Lead and develop content for regional and area clinical calls
• Support the Regional Sales Director in creating and disseminating educational content for the internal team
• Perform other duties as assigned

Senior Clinical Specialist supporting complex interventional cardiology cases for a blood-management medical-device company

Senior Clinical Specialist, Interventional Cardiology

Senior Clinical Specialist supporting complex interventional cardiology cases and educating hospital physicians. Driving clinical adoption of medical devices that advance blood safety and availability.

• Drive adoption of the diabetes data management platform through tailored education and communication for healthcare providers
• Lead effective clinic onboarding and proactively address customer needs
• Assess, diagnose, and resolve provider questions about platform usage and reporting
• Present the platform’s value proposition and provide technical and educational expertise
• Serve as the subject matter expert for the diabetes data management platform
• Educate healthcare providers and internal stakeholders on platform value, features, initiatives, and enhancements
• Analyze complex issues, identify root causes, and implement solutions with minimal clinic workflow disruption
• Partner with sales leadership and cross-functional stakeholders to execute organizational priorities
• Capture and share customer feedback about innovation, functionality, and product enhancements
• Support clinical inquiries and provide troubleshooting assistance
• Travel approximately 75% within the assigned region, including overnight travel

Clinical specialist helping U.S. diabetes clinics adopt Insulet’s data platform and Omnipod technology

Clinical Omnipod Discover Specialist – Northeast

Clinical specialist helping U.S. diabetes clinics adopt Insulet’s data management platform and Omnipod technology. Providing clinical education, troubleshooting, onboarding, and provider support across a field territory.

• Provide clinical customer support as the clinical application knowledge expert for Philips Hospital Patient Monitoring products
• Facilitate solutions design, optimization, configuration, and delivery to ensure a quality customer experience
• Serve as a clinical resource to customers throughout multiphase implementation and go-live processes
• Work with field service, sales, project management, internal partners, and customers to enable successful implementations
• Understand customer goals and develop plans supporting clinical solution implementation and usage
• Deliver consultative, advanced clinical services focused on workflows and optimization
• Assess workflows and education needs, create education plans, determine custom configuration requirements, and plan and deliver equipment/application education
• Support first customer use, encourage ongoing adoption of change, and optimize complex monitoring solutions
• Apply product and clinical knowledge to understand technical implementation implications, troubleshoot, and solve problems
• Travel approximately 90% across the district, with overnight stays and possible air/train/bus travel; provide further zone support and occasional national travel

Philips clinical specialist implementing patient-monitoring technology across hospital customers

Clinical Solution Specialist – Patient Monitoring

Clinical specialist implementing Philips patient-monitoring solutions for hospital customers across New York and Pennsylvania. Delivering workflow optimization, clinical education, configuration, and go-live support.

• Manage on-site and remote trainings within a given territory
• Contact customers independently, schedule appointments, make travel arrangements, and address customer inquiries
• Coordinate on-site trainings of border customers with CAS in adjacent territories
• Support assembly of Carl Zeiss instruments and peripheral devices
• Perform basic equipment troubleshooting
• Train technicians and doctors on instrument operation
• Communicate basic equipment maintenance procedures
• Serve as the customer’s liaison to Carl Zeiss on administrative and technical/clinical issues
• Communicate with Regional Sales Managers and Field Service Engineers regarding customer satisfaction and training issues
• Develop working relationships with Sales and Field Service teams to enhance customer care
• Learn to identify and communicate sales leads
• Prepare and submit complete, accurate, and timely documentation, including expense reports and Product Training Checklists
• Maintain and continually update knowledge of appropriate Carl Zeiss products
• Set up and instruct users on Carl Zeiss equipment at conventions and seminars
• Maintain and adhere to applicable GMP and ISO 9001 processes and procedures
• Report to the CAS Supervisor

Clinical Applications Specialist supporting ZEISS ophthalmic equipment across New York City

Clinical Application Specialist I

Clinical Applications Specialist supporting ZEISS ophthalmic equipment across New York City. Training customers, troubleshooting instruments, and coordinating clinical equipment support.

• Responsible for case development and resolution of clinical cases
• Research issues
• Reference and understand HF’s internal health plans policies and procedures to frame decisions
• Interpret regulations
• Resolve cases and make critical decisions
• Update file documentation such as the file notes and case summary
• Manage all duties within regulatory timeframes
• Communicate effectively to hand-off and pick-up work from colleagues
• Prepare cases for Medical Director Review ensuring that all pertinent information has been obtained

A&G Clinical Specialist handling member complaints and grievances

Appeals and Grievances Clinical Specialist – Quality of Care

A&G Clinical Specialist managing Healthfirst member complaints, grievances and appeals. Responsible for clinical case development and ensuring compliance with regulations while resolving issues.

• Assist surgeons with pre-operative planning using advanced software
• Support full case preparation including instrumentation checks
• Manage administrative tasks related to accounts and case documentation
• Provide on-call coverage during evenings, weekends and holidays

Clinical Specialist supporting orthopedic surgeries with robotic and manual procedures

Clinical Specialist, Joint Replacement

Clinical Specialist at Stryker providing support in orthopedic surgeries with robotic and manual procedures. Involves assisting surgeons in operating room for pre-operative and procedural workflows.

• Provide detailed technical support for Superficial Venous Intervention s (SVI) products and procedures to a wide range of clinical base including physicians, nurses and technicians.
• Support sales representatives with customer product training and coverage for critical cases, primarily focused on cases with physicians that require technical support on the safe and effective use of our products.
• Provide training on superficial venous ultrasound, the Closure System, Closure Fast, RFS, RFG2, VenaSeal , supporting supplies and materials required for our procedures, and products.
• This includes ultrasound in-services, product in-services, mock cases, case coverage, and participation in field employee training.
• Provide case support as needed to drive business Training and educating customers on our products and associated procedures.
• Work with physicians and lab/office staff in case selection process.
• Resolve site customer complaints by investigating problems, developing solutions, preparing reports and making recommendations to management
• Support territory sales strategy through partnership with sales, in-servicing and market development activities, inventory support, PO collection and technical case support
• Demonstrate flexibility in supporting technical case coverage
• Provide education and support to CVG sales and clinical counterparts on peripheral products and partner within the team and CVG to share and leverage best practices.
• Participate in company sponsored training/educational offerings
• Build and maintain technical knowledge and skill set
• Provide regular feedback to Research and Development staff regarding product performance issues and possible product improvements.
• Work closely with Sales team to develop site specific sales strategies to assist in selling Venous Vascular products in the United States to established accounts.
• Assist in the development of new tools and tactics to increase the effectiveness of sales strategies.
• Call points will include the hospital, surgery center and physician office as necessary.
• Keep manager informed of changes in work schedule and/or workload.
• Adheres to financial, regulatory, quality compliance standards and requirements

Provide technical support for SVI products and procedures in healthcare settings

Principal Clinical Specialist, Superficial Venous Interventions

Providing technical support for Superficial Venous Interventions (SVI) products to clinicians. Focused on training, case support, and collaboration with sales and clinical teams in healthcare environments.

• Provides clinical training and support to customers, as a subject matter expert in dosimetry, on-site and/or remotely
• Manage the customer’s clinical expectations
• Provides competitive product performance information to headquarters, marketing or engineering groups
• Coordinate or lead customer and/or employee training courses
• Conduct large group presentations at seminars, training programs, and trade shows
• Provide demo support to local, regional and national customer trade events
• Formulate complementary support training information in the form of quick tips, workbooks, video-media and implementation guides
• Work with cross-functional teams as necessary to support best services and optimize customer relations

Clinical Applications Specialist providing training and support for Varian Medical System equipment

Clinical Applications Specialist – Dosimetrist

Clinical Applications Specialist delivering training and support for Varian Medical System in remote and on-site capacities. Managing customer clinical expectations and providing training resources.

• Provides clinical training and support to customers, as a subject matter expert in physics, on-site and/or remotely to ensure customer is prepared to operate their equipment according to a minimum of safe and effective use guidelines and to fully utilize the complex functionality of the technology to meet their business needs.
• Provides clinical applications training to customers, on-site or remotely, to ensure the customer is well prepared to operate their Varian Medical System equipment (software and/or hardware) according to a minimum of safe and effective use guidelines with the highest level of satisfaction.
• Assist in managing the customer’s clinical expectations.
• Provides competitive product performance information to headquarters, marketing, or engineering groups as available.
• May coordinate or lead customer and/or employee training courses.
• May conduct large group presentations at seminars training programs, and trade shows.
• May provide demo support to local, regional, and national customer trade events.
• May lead internal product meetings supporting multiple groups within Varian.
• Work with cross-functional teams as necessary to support and enable best services and optimize customer relations.
• Other duties and functions to support the customer or internal Varian employees as the needs arise.

Clinical Applications Specialist providing clinical training and support for Varian Medical Systems.

Clinical Applications Specialist – Physicist

Clinical Applications Specialist providing clinical training and support for Varian Medical Systems. Responsible for training customers and ensuring effective use of equipment through physical and remote support.

• Complete nutritional assessments for all patients; provide input into Nutritional Support Service rounds for assigned patients; monitor and document patient progress
• Provide recommendations for formulations, rate and volume for all tube fed and TPN patients.
• Instruct patients and families on special diets and general good nutrition.
• Develop plan of care per clinical data, interview, diagnosis and treatment goals; provide oversight to dietetic technicians providing patient care.

Clinical Nutrition Specialist providing nutrition therapy at Baycreek Dialysis Center

Clinical Nutrition Specialist – Registered Dietitian

Clinical Nutrition Specialist offering individualized nutrition therapy for dialysis patients. Collaborating with healthcare teams to improve patient nutrition care and outcomes.

• Working independently in the areas of valve crimping, case management, pre-case planning, post-case management, 3 Mensio management, Therapy Awareness program management and clinical education programs.
• Implementing sales and educational materials for use with clinicians, validates software and hardware updates in the field.
• Planning and implementing growth strategies within focused accounts in partnership with Sales Management.
• Developing clinical champions among current and potential customers for the advocacy of THV products.
• Collaborating with clinicians to deliver training and educational material during training sessions in order to drive utilization of the Edwards’s THV product portfolio.
• Utilizing acquired knowledge to educate physicians and staff to reach expert proficiency in the THV procedure to deliver positive patient outcomes.
• Attending to implants, conducting device preparation and crimping of the Sapien valve in each assigned case; to support Physicians in the THV procedure to deliver positive patient outcomes; manage complaint handling process as needed.
• Supporting cases outside of assigned region, on an as needed basis.
• Partnering with Territory Managers to develop the proper selection criteria for sites.
• Partnering with the proctor and sales organization to plan and implement physician and support staff trainings.
• Collaborating with the Territory Manager on growing the THV therapy through therapy awareness programs.
• Assisting in the development of the THV procedure in both Cardiology and Surgery.

Field Clinical Specialist delivering clinical training on transcatheter heart valve technology

Field Clinical Specialist – Transcatheter Heart Valve

Field Clinical Specialist training clinicians on transcatheter heart valve technology with a focus on improving patient outcomes. Collaborating across departments to support innovative medical devices in acute care settings.

• Schedules and implements customer training and education for internal and external customers
• Acts as consultant and technical expert on ultrasound products
• Provides technical and clinical leadership during sales process
• Develops, coordinates, and delivers product training to customers
• Monitors customer installations to improve customer satisfaction and maintain relationships
• Prepares site visit and demo reports and provides regular feedback
• Provides clinical and technical expertise at regional and national events
• Supports trade shows, professional conferences, and customer training programs
• Participates in company-sponsored ultrasound programs
• Mentors field team, providing guidance
• Communicates with sales and service teams to align activities with business objectives
• Shares best practices and assimilates new hires into the organization
• Submits demo, schedule, and site visit information and expenses in a timely manner
• Assists with system software enhancements as needed
• Extensive travel within the assigned geographic region with overnight stays required

Clinical Education Specialist training customers on ultrasound products

Clinical Education Specialist – Ultrasound

Clinical Education Specialist implementing training programs for ultrasound technology. Providing expertise and support for customer education and satisfaction across various regions.

• Provide detailed technical support for Superficial Venous Intervention s (SVI) products and procedures to a wide range of clinical base including physicians, nurses and technicians.
• Support sales representatives with customer product training and coverage for critical cases, primarily focused on cases with physicians that require technical support on the safe and effective use of our products.
• Provide training on superficial venous ultrasound, the Closure System, Closure Fast, RFS, RFG2, VenaSeal, supporting supplies and materials required for our procedures, and products.
• Provide case support as needed to drive business Training and educating customers on our products and associated procedures.
• Work with physicians and lab/office staff in case selection process.
• Resolve site customer complaints by investigating problems, developing solutions, preparing reports and making recommendations to management.
• Support territory sales strategy through partnership with sales, in-servicing and market development activities, inventory support, PO collection and technical case support.
• Demonstrate flexibility in supporting technical case coverage.
• Provide education and support to CVG sales and clinical counterparts on peripheral products and partner within the team and CVG to share and leverage best practices.
• Participate in company sponsored training/educational offerings.
• Build and maintain technical knowledge and skill set.
• Provide regular feedback to Research and Development staff regarding product performance issues and possible product improvements.
• Work closely with Sales team to develop site specific sales strategies to assist in selling Venous Vascular products in the United States to established accounts.
• Assist in the development of new tools and tactics to increase the effectiveness of sales strategies. Call points will include the hospital, surgery center and physician office as necessary.

Principal Clinical Specialist providing technical support for SVI products in healthcare settings.

Principal Clinical Specialist, Superficial Venous Interventions, Long Island

Principal Clinical Specialist providing detailed technical support and training for SVI products. Supporting sales strategies and educating healthcare professionals in clinical settings.

• Receiving, investigating and responding verbally and in writing to member and provider clinical appeals and grievances
• Ensures that appeals and grievances are properly classified (e.g. denial of service, denial of payment, or a grievance about a provider)
• Processes appeals and grievances in accordance with internal company policy
• Enters data into appropriate medical management services
• Collaborates with other departments to thoroughly investigate appeal and grievances
• Prepares for and participates in regulatory site visits
• Additional duties as assigned

Clinical Specialist managing appeals and grievances at Healthfirst

Appeals & Grievances Clinical Specialist

Clinical Specialist responsible for handling member and provider clinical appeals and grievances at Healthfirst. Collaborating with various departments to ensure proper processing and investigation of cases.

• Provide technical and clinical leadership during pre-sales process by demonstrating full range of Ultrasound products, including potential uses, product capabilities and benefits to customers to drive revenue within the region.
• Coordinate, schedule, and execute objective based system training for your customers: monitor and report on training outcomes.
• Serve as a subject matter expert for General Imaging Ultrasound and clinical liaison to the sales organization with the goal of strengthening clinical capabilities of the team and customer relationships, while also driving business opportunities forward.
• Penetrate competitive accounts and communicate current market intelligence back to the business.
• Advance new product (NPI) features and clinical techniques; partner with customers in developing training plans/strategies that support new product assimilation for General Imaging Ultrasound, and ongoing training needs.
• Support trade shows and professional conferences by performing product demonstration and customer training.
• Act as focal point for modality/team, identify customer satisfaction issues, assist in escalations, problem determination and specialty training requests.
• Develop meaningful relationships with your customers (highlighting key opinion leaders (KOLs) where necessary) to standardize and optimize protocols and support our clinical education initiatives.
• Embrace and promote adoption of hybrid training delivery mindset for your customer.
• Maintain required well-written pre and post training documentation in conjunction with global guidance.
• Demonstrate safety first and quality mindset, maintaining applicable processes as part of the Quality Management System and EHS policies and procedures.

Clinical Application Specialist driving education and support for GI Ultrasound at GE HealthCare

Clinical Application Specialist – General Imaging

Clinical Application Specialist supporting GI Ultrasound education and training at GE HealthCare. Facilitating clinical education while enhancing customer experience and technical competencies.

• Transfer clinical documentation into customer EHR systems accurately and without alteration
• Maintain documentation accuracy and protect patient confidentiality (HIPAA-compliant)
• Follow established clinical-support workflows
• Collaborate with our care management and operations teams

Clinical Data Entry Specialist transferring clinical documentation for care management

Clinical Staff EHR Data Transfer Specialist – Contract

Clinical Data Entry Specialist accurately transferring clinical documentation into customer EHR systems for CircleLink Health. Part-time remote position with potential for growth.

• Provide expert clinical product and technical assistance and training to EP/IC physicians and staff on the effective use of AcuNav™ and SOUNDSTAR™ catheters in EP and IC procedures.
• Provide expert clinical product and technical assistance and training to physicians and EP Lab Staff on the effective use of electrophysiology systems and catheter equipment (e.g., The CARTO® System and appropriate software modules including CARTOSOUND™, CARTOMERGE™ and the Stockert RF generator) during case procedures within an assigned geography, and in a manner that leads to meeting and exceeding business goals.
• Educate customers on all electrophysiology products to optimize effective usage by providing technical and clinical information and in-service training.
• Shares best practices to increase value for customers.
• Use consultative selling techniques to identify potential sales opportunities within the account.
• Create awareness of electrophysiology solutions and facilitates Territory Sales Manager (TM) contact with the key decision makers to drive incremental business.
• Maximize customer case support capability through proper planning and scheduling techniques.
• Drive collaboration and maintains consistent, open lines of communication across the assigned responsibilities with internal partners including regional teams/Pods (i.e. TMs, EP CAS and other ULS CAS), as well as support personnel (i.e. Marketing, FSE, RBD).
• Drive collaboration and maintain consistent, open lines of communication with external partners.
• Develop and share best practices with US Field Sales and Service colleagues and internal partners and develop and grow mutually beneficial customer relationships within and beyond the EP/IC lab, including, but not limited to physicians, nurses and technicians, clinical and hospital administrators and staff.
• Stay current on company products instructions for use (IFU), best practices and technical troubleshooting, as well as relevant scientific clinical literature and new product information.
• Prioritize and appropriately respond to requests in a high stress environment and maintain composure and problem-solving focus during stressful interactions.
• Engage in diagnostic dialogue with multiple internal and external business partners and stakeholders, and formulate solutions based on dialogue and input gained during session.
• Provide mentoring for new electrophysiology commercial team members as requested.
• Perform other duties assigned as needed.

Senior Ultrasound Clinical Account Specialist providing technical support for electrophysiology products

Senior Ultrasound Clinical Account Specialist, Cardiac Sonographer

Senior Ultrasound Clinical Account Specialist providing technical and clinical support for electrophysiology products at Johnson & Johnson. Focus on building relationships with healthcare providers in Nebraska territory.

• Provide expert clinical product and technical assistance and training to EP/IC physicians and staff on the effective use of AcuNav™ and SOUNDSTAR™ catheters
• Educate customers on all electrophysiology products
• Use consultative selling techniques to identify potential sales opportunities
• Maximize customer case support capability through proper planning and scheduling techniques
• Drive collaboration and maintain consistent, open lines of communication with internal partners
• Engage in diagnostic dialogue with multiple internal and external business partners

Senior Ultrasound Clinical Account Specialist providing technical support in Electrophysiology at Johnson & Johnson

Senior Ultrasound Clinical Account Specialist providing clinical and technical product support for electrophysiology at Johnson & Johnson. Focused on training and building relationships with healthcare providers in Omaha and Lincoln, NE.

Clinical Specialist jobs in New York

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Clinical Specialist

Senior Clinical Specialist, Interventional Cardiology

Clinical Omnipod Discover Specialist – Northeast

Clinical Solution Specialist – Patient Monitoring

Clinical Application Specialist I

Appeals and Grievances Clinical Specialist – Quality of Care

Clinical Specialist, Joint Replacement

Principal Clinical Specialist, Superficial Venous Interventions

Clinical Applications Specialist – Dosimetrist

Clinical Applications Specialist – Physicist

Clinical Nutrition Specialist – Registered Dietitian

Field Clinical Specialist – Transcatheter Heart Valve

Clinical Education Specialist – Ultrasound

Principal Clinical Specialist, Superficial Venous Interventions, Long Island

Appeals & Grievances Clinical Specialist

Clinical Application Specialist – General Imaging

Clinical Staff EHR Data Transfer Specialist – Contract

Senior Ultrasound Clinical Account Specialist, Cardiac Sonographer

Senior Ultrasound Clinical Account Specialist, Cardiac Sonographer