Clinical Solution Specialist – Patient Monitoring

Philips

Clinical specialist implementing Philips patient-monitoring solutions for hospital customers across New York and Pennsylvania. Delivering workflow optimization, clinical education, configuration, and go-live support.

Posted 8/5/2026full-timeRemote • New York, Pennsylvania • 🇺🇸 United StatesMid-LevelSenior💰 $101,000 - $160,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in clinical application support for patient monitoring products, with a strong focus on workflow optimization, customer education, and implementation strategies. Possesses extensive nursing experience in critical care settings, ensuring high-quality patient care and effective communication with healthcare teams.

Highest-signal resume keywords

Registered Nurse ExperienceClinical Application KnowledgeWorkflow OptimizationCustomer EducationCritical Care Experience

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Patient MonitoringClinical SupportImplementation PlanningTroubleshootingConfiguration RequirementsEducation Plan DevelopmentConsultative ServicesTechnical ImplementationWorkflow AssessmentComplex Monitoring Solutions

Soft Skills

Excellent CommunicationPresentation SkillsCustomer ServiceAdaptabilityTeam Collaboration

Certifications & Qualifications

Bachelor of Science in NursingCurrent Nursing License

Industry Keywords

ICUCCUERORNICUPICUHealthcare EnvironmentVendor CredentialingPatient-Care EducationClinical Resource

About the role

Key responsibilities & impact

Provide clinical customer support as the clinical application knowledge expert for Philips Hospital Patient Monitoring products
Facilitate solutions design, optimization, configuration, and delivery to ensure a quality customer experience
Serve as a clinical resource to customers throughout multiphase implementation and go-live processes
Work with field service, sales, project management, internal partners, and customers to enable successful implementations
Understand customer goals and develop plans supporting clinical solution implementation and usage
Deliver consultative, advanced clinical services focused on workflows and optimization
Assess workflows and education needs, create education plans, determine custom configuration requirements, and plan and deliver equipment/application education
Support first customer use, encourage ongoing adoption of change, and optimize complex monitoring solutions
Apply product and clinical knowledge to understand technical implementation implications, troubleshoot, and solve problems
Travel approximately 90% across the district, with overnight stays and possible air/train/bus travel; provide further zone support and occasional national travel

Requirements

What you’ll need

4+ years of experience as a Registered Nurse in a hospital environment
Bachelor of Science in Nursing degree or equivalent licensure to practice nursing as a Registered Nurse
Current/active nursing license with verification required
Experience in ICU, CCU, ER, OR, NICU, and/or PICU settings
Passion for technology and patient-care education
Excellent verbal and written communication and presentation skills
Ability to work in office/home-office and/or remote settings and hospital/healthcare environments
Ability to work flexible hours based on business needs
Ability to wear required personal protective equipment
May be required to comply with vendor credentialing
US work authorization required; visa sponsorship unavailable
Must reside in or within commuting distance to Buffalo, Rochester, NY, or Harrisburg, PA

Benefits

Comp & perks

Company fleet/car
Training and advancement opportunities
Generous PTO
401k with up to 7% match
HSA with company contribution
Stock purchase plan
Education reimbursement
Comprehensive Philips Total Rewards benefits program