Client Partner

• Lead Client Care Operations North America wide.
• Standardize service processes.
• Coach Client Care leaders.
• Develop training programs.
• Monitor KPIs and customer feedback.
• Lead workforce planning.
• Partner with Operations.
• Drive continuous improvement.
• Present performance insights to leadership.

Manager, Client Care Operations

• Own and grow relationships within a portfolio of strategic enterprise accounts, serving as a trusted advisor to executive and operational stakeholders
• Drive customer retention, adoption, and long-term success through proactive account management, strategic planning, and executive engagement
• Lead Executive Business Reviews (EBRs/QBRs), onsite engagements, and account strategy discussions focused on business outcomes and platform value
• Identify and drive expansion opportunities through cross-sell, upsell, and broader platform adoption initiatives
• Partner cross-functionally with Sales, Product, Support, and Leadership teams to deliver a seamless enterprise customer experience
• Monitor account health, mitigate risk, resolve escalations, and advocate internally for enterprise customer needs
• Present data-driven insights and strategic recommendations that align NinjaOne solutions to customer business objectives

Enterprise Account Partner

• Help our most important customers move their business forward by strategically positioning Verizon AI Connect solutions
• Add value for us and our customers by solving their complex business problems related to AI resource-intensive workloads
• Bring a consultative selling approach and become a specialist for your customers and your peers
• Crafting creative solutions to help customers realize their AI goals
• Selling Verizon AI Connect services and data center solutions
• Developing winning outcomes for both us and our customers
• Demonstrating the value of Verizon AI Connect's speed, reliability, and flexibility

Senior Client Partner – Enterprise Sales

• Serve as the first point of contact for clients, providing prompt and professional service.
• Manage the placement of new and renewal accounts with carrier partners across P&C and Life & Health lines.
• Assist with gathering underwriting information and preparing submission materials.
• Maintain strong carrier relationships to secure competitive quotes and solutions for clients.
• Ensure the successful renewal and retention of accounts through proactive service and relationship management.
• Maintain accurate and up-to-date records in the AMS360 agency management system.
• Collaborate with Producers, Senior Client Managers, and other internal stakeholders to support client needs.
• Handle policy changes, endorsements, certificates, and other routine service items efficiently and accurately.

Client Manager – Personal Lines

• The Middle Market Client Manager serves as the primary contact for a portfolio of middle market clients, providing expert guidance on benefit plans, contracts, and service issues.
• This role builds strong client relationships, drives client growth, and ensures operational excellence through proactive engagement, strategic problem-solving, and cross-functional collaboration on Disability, Life, FML, State Leaves, Company Leaves (Paid and Unpaid) and ADA cases.
• Serve as the main contact for assigned clients, providing guidance on contracts, plan structure, renewals, and issue resolution.
• Build and maintain positive client relationships through regular meetings and proactive communication.
• Educate clients on company processes, policies, procedures, and web services; keep clients and brokers informed of product and service enhancements.
• Collaborate with implementation teams to ensure smooth transitions from implementation to ongoing client management.
• Oversee compliance with performance guarantees and contractual obligations.
• Present claims experience reporting and relevant data to clients.
• Work with sales representatives to identify up-sell and cross-sell opportunities and develop re-enrollment strategies.
• Coordinate and negotiate renewals for assigned clients, communicating client needs and risks.
• Participate in RFP reviews and finalist presentations as needed.
• Work closely with internal departments (billing, underwriting, claims) to ensure seamless operations and client satisfaction.
• Apply organizational skills to manage multiple priorities and deliver quality service.

Middle Market Client Manager

• Drive exponential revenue growth by building and managing strategic partnerships across a key account
• Help clients define and expand their digital presence on Snapchat
• Identify, prioritize, and secure strategic business opportunities both short term and long term, including those that extend beyond media
• Operate as a business owner, adopting clients protocol and processes into a tailored Snap approach
• Educate clients on Snapchat products and best practices
• Navigate complex organizations and influence C-suite decision makers
• Define the overall approach for the business through the development of a strategic account plan
• Partner with internal executives across various functions to scale solutions
• Balance priorities for driving innovation, meeting a learning agenda, and driving both short and long term revenue for Snap

Lead Client Partner

• Own and grow a portfolio of large law firm accounts, focusing on long-term relationships, product adoption, and measurable client value.
• Partner closely with customers to understand their priorities and position LexisNexis solutions as business-critical tools that support legal practice, knowledge management, and firm operations.
• Drive renewals and expansion through proactive account planning, uncovering unmet needs, and delivering tailored, consultative solutions.
• Build and execute strategic growth plans across defined territories in partnership with product specialists, customer success, and GTM operations.
• Position LexisNexis legal research, analytics, and AI-enabled workflow platforms as essential solutions aligned to client practice groups and operational goals.
• Develop trusted relationships with senior stakeholders including managing partners, firm leadership, KM leaders, and practice chairs.
• Navigate complex buying groups and firm hierarchies to secure renewals and expand key relationships.
• Use Salesforce, Gong, and Seismic to maintain pipeline discipline, track engagement, surface insights, and inform outreach strategies.
• Provide structured feedback to internal teams based on client insights and usage patterns.

Large Law Markets Client Manager

• Serve as the primary expert resource and first point of contact for clients; research, analyze, and respond to a wide range of client inquiries including coverage/eligibility, contractual issues, and government reporting compliance. Routine inquiries may be delegated.
• For new and renewal business, analyze relevant client data (e.g., census data, experience data, and contractual insurance requirements).
• Conduct market comparisons by analyzing insurance rates and renewal information and obtaining quotes.
• Partner with senior-level executives and managers to develop and recommend benefit strategies, including coverage options and exclusions.
• Negotiate premium and commission rates on behalf of clients, acting with full authority from EPIC to represent its interests.
• Provide marketing and new business development support to producers, including preparation of proposals and presentations, and participation in prospect and client meetings.
• Conduct marketing and new business development for the employee’s own book of business.

Client Manager

• Collaborate with the Client Development & Engagement team and Partners in implementing business development strategies and action plans for the M&A practice and select industry groups
• Support Partners and other firm administrative departments with presentation development, pitches and responses to RFPs for new business, and internal presentations and varied practice management duties
• Collaborate with Senior Client Development & Engagement team members and the Communications team to support profile raising initiatives and other PR/communications-related initiatives, including key corporate events such as speaking engagements, business association networking, writing opportunities and media events
• Liaise with Client Development & Engagement team members and Partners to develop and maintain up-to-date practice descriptions, capability statements, engagement lists and other business development materials
• Assist with and oversee competitive intelligence, industry and market trends and research, as well as analysis of clients and potential clients
• Prepare and oversee management of directory submissions and survey responses for various legal and business directories and publications
• Manage and oversee client events, independently or collaboratively, including program development, participant coordination and logistics
• Work with Client Development & Engagement team members to accurately maintain the Firm's engagement database and deals and case experience across all channels, as well as other operations and systems
• Management of junior team members; participate in onboarding and training of junior team members; project manage and review various workstreams; mentor and help to set goals and professional milestones
• Perform and manage projects, other duties and initiatives as assigned, including dedicated support for the Firm's client teams initiative and other priority client initiatives.

Manager, Client Development – Mergers & Acquisitions

• Lead E2E go-to-market motion to build 7- and 8-figure proposals to accelerate customer value in partnership with cross-functional teams across License Sales, Product, and Services
• Serve as the primary conductor for Digital Transformation roadmaps and operating models, moving customers from Legacy Systems to AI-First Enterprises
• Act as the closer for complex services pursuits, leveraging compelling direct & indirect communication to align diverse CxO stakeholders (e.g., CIO, CFO, Head of Commercial Ops)
• Drive account planning across strategic Life Sciences customers, designed to deliver customer value by mapping program outcomes to commercial milestones
• Self-originate pipeline and accelerate high-value opportunities by identifying untapped value within the Life Sciences ecosystem
• Demonstrate commercial excellence through rigorous territory planning, deal progression, and close plans
• Engage at the CxO level positioning yourself as a long-term trusted advisor from initial vision white-boarding through Program Executive Steering Committee meetings
• Inspire cross-functional teams, often leading with indirect authority across matrixed teams, including with various internal executive sponsors and external partners (i.e., system integrators and other ecosystem partners)
• Utilize industry and market trends to build tangible pathways to drive scalable and sustainable Agentic innovation

Senior Director, Account Partner

• Serve as the main contact for assigned clients, delivering consultative advice on contracts, plan structure, renewals, and escalated issues.
• Build and maintain strong, proactive relationships through regular face-to-face meetings and strategic communications.
• Navigate complex client challenges, ensuring seamless service and satisfaction.
• Lead the transition from implementation to ongoing client management, ensuring continuity and client confidence.
• Oversee compliance with performance guarantees and contractual obligations.
• Deliver annual stewardship meetings and present claims experience reporting, providing actionable insights to clients.
• Identify and pursue up-sell and cross-sell opportunities in collaboration with sales teams.
• Develop and execute re-enrollment strategies to maximize client engagement and retention.
• Drive revenue growth by expanding product lines and increasing enrollment for existing clients.
• Coordinate cross-functional teams to resolve complex issues and deliver superior client outcomes.
• Apply advanced project and management skills to prioritize and execute initiatives.
• Identify and implement process improvements to enhance efficiency and client experience.
• Serve as a subject matter expert, sharing best practices and mentoring colleagues.
• Lead by example, fostering a culture of collaboration, integrity, and continuous improvement.
• Maintain in-depth knowledge of industry trends, regulatory changes, and technology solutions.
• Represent the organization professionally at client meetings, industry events, and internal forums.

Senior Client Manager – Middle Market

• play a pivotal role in driving long-term value and growth within large, complex state and federal agency accounts
• serve as the primary point of contact for senior public sector stakeholders
• help agencies modernize critical infrastructure, strengthen cybersecurity posture, and improve operational efficiency at scale
• drive product adoption, deepen executive relationships, and maximize long-term value of NinjaOne’s footprint across accounts
• serve as a trusted advisor to senior government IT leaders
• proactively identify gaps in endpoint visibility, patch compliance, and tool sprawl across departments
• lead structured Executive Business Reviews with senior agency stakeholders

Enterprise Account Partner, SLED

• Drive growth in industry verticals by developing and executing strategic sales plans
• Translate complex customer requirements into integrated business offerings
• Accelerate enterprise sales cycles and identify new business opportunities
• Orchestrate cross-functional teams to deliver cohesive strategies and create impactful sales assets
• Provide actionable market insights that influence product development
• Enhance T-Mobile's brand credibility and elevate team performance
• Ensure measurable business outcomes and customer satisfaction through solution delivery

Principal Client Partner – Strategic Transactions, Technology Vertical

• Drive Strategic Prospecting and Deal Closure - Own and nurture key executive & C-suite/L2 relationships to understand and anticipate all potential needs that IRM could support.
• Lead the full sales cycle, including joint ownership of contract negotiations, required documentation, and team coordination to close deals and secure revenues.
• Shape and Solution Complex Client Needs - Lead discovery and first meetings, driving a relevant and differentiated solution play that matches customer demands with IRM's proposition.
• You will drive "process forward" innovations, particularly focusing on customer-driven innovation.
• Lead Account Management and Planning - Own overall account strategy, defining the vision, white space mapping, competitive landscape, and stakeholder mapping.
• You will also act as the quarterback for accounts, accountable for everything from opportunity identification to issue resolution.

• Conduct personnel management activities including performance management
• Create a supportive environment for team engagement
• Implement strategy with senior management
• Collaborate to ensure customer needs are prioritized
• Evaluate current processes for issues and efficiencies
• Manage queries and concerns promptly and effectively

Client Partner jobs in Washington

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Manager, Client Care Operations

Enterprise Account Partner

Senior Client Partner – Enterprise Sales

Client Manager – Personal Lines

Middle Market Client Manager

Lead Client Partner

Large Law Markets Client Manager

Client Manager

Manager, Client Development – Mergers & Acquisitions

Senior Director, Account Partner

Senior Client Manager – Middle Market

Enterprise Account Partner, SLED

Principal Client Partner – Strategic Transactions, Technology Vertical

Client Partner

Client Manager