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Trucordia

Client Manager – Personal Lines

Trucordia

Client Manager for insurance brokerage providing professional service and managing client accounts. Collaborating with internal teams and ensuring competitive solutions for clients through effective service roles.

Posted 7/7/2026full-timeRemote • Washington • 🇺🇸 United StatesJunior💰 $22 - $26 per hourWebsite

About the role

Key responsibilities & impact
  • Serve as the first point of contact for clients, providing prompt and professional service.
  • Manage the placement of new and renewal accounts with carrier partners across P&C and Life & Health lines.
  • Assist with gathering underwriting information and preparing submission materials.
  • Maintain strong carrier relationships to secure competitive quotes and solutions for clients.
  • Ensure the successful renewal and retention of accounts through proactive service and relationship management.
  • Maintain accurate and up-to-date records in the AMS360 agency management system.
  • Collaborate with Producers, Senior Client Managers, and other internal stakeholders to support client needs.
  • Handle policy changes, endorsements, certificates, and other routine service items efficiently and accurately.

Requirements

What you’ll need
  • 1–2 years of experience in insurance, customer service, or a related field preferred.
  • Active P&C Insurance License or L&H Insurance License
  • Strong interpersonal and communication skills, both written and verbal.
  • Proven ability to manage multiple tasks and priorities in a deadline-driven environment.
  • Familiarity with AMS360 or similar agency management systems is a plus.
  • Must be detail-oriented with strong organizational skills.
  • Active state-issued Insurance license (P&C and/or L&H) required.

Benefits

Comp & perks
  • Medical
  • Dental
  • Vision
  • Life Insurance and AD&D
  • FSA / HSA
  • Accident
  • Critical Illness
  • Hospital Indemnity
  • Supplemental Health Insurance
  • EAP
  • Pet Insurance
  • 11 Paid Holidays
  • Flexible PTO
  • 401K

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
Insurance Account ManagementUnderwriting Information GatheringPolicy Changes HandlingSubmission Materials PreparationRecord Keeping
Soft Skills
Detail-OrientedOrganizational SkillsTime ManagementVerbal Communication SkillsWritten Communication Skills
Certifications
Active P&C Insurance LicenseActive L&H Insurance License